Kurt J. Lesker 100014434 Operation and maintenance manual - Warranty
34
Series 902 Piezo
Extent of the Warranty
MKS Instruments, Inc. (MKS), HPS
®
Products, warrants the HPS
®
Products Series 902 Piezo Transducer
and its accessories to be free from defects in materials and workmanship for one (1) year from the date of
shipment by MKS or authorized representative to the original purchase (PURCHASER). Any product or parts
of the product repaired or replaced by MKS under this warranty are warranted only for the remaining
unexpired part of its one (1) year original warranty period. After expiration of the applicable warranty period,
the PURCHASER shall be charged MKS’ current prices for parts and labor, plus any transportation for any
repairs or replacement.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE WARRANTY
PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Warranty Service
The obligations of MKS under this warranty shall be at its option: (1) to repair, replace, or adjust the
product so that it meets applicable product specifications published by MKS or (2) to refund the purchase
price.
What is Not Covered
The product is subject to above terms only if located in the country of the seller from whom the product
was purchased. The above warranties do not apply to:
I.
Damages or malfunctions due to failure to provide reasonable and necessary maintenance in
accordance with MKS operating instructions.
II.
Damages or malfunctions due to chemical or electrolytic influences or use of the product in working
environments outside the specification.
III. Fuses and all expendable items which by their nature or limited lifetime may not function for a year. If
such items fail to give reasonable service for a reasonable period of time within the warranty period of
the product, they will, at the option of MKS, be repaired or replaced.
IV. Defects or damages caused by modifications and repairs effected by the original PURCHASER or third
parties not authorized in the manual.
Condition of Returned Products
MKS will not accept for repair, replacement, or credit any product which is asserted to be defective by the
PURCHASER, or any product for which paid or unpaid service is desired, if the product is contaminated
with potentially corrosive, reactive, harmful, or radioactive materials, gases, or chemicals. When products
are used with toxic chemicals, or in an atmosphere that is dangerous to the health of humans, or is
environmentally unsafe, it is the responsibility of the PURCHASER to have the product cleaned by an
independent agency skilled and approved in the handling and cleaning of contaminated materials before the
product will be accepted by MKS for repair and/or replacement. In the course of implementing this policy,
MKS Customer Service Personnel may inquire of the PURCHASER whether the product has been
contaminated with or exposed to potentially corrosive, reactive, harmful, or radioactive materials, gases, or
chemicals when the PURCHASER requests a return authorization. Not with standing such inquiries, it is the
responsibility of the PURCHASER to ensure that no products are returned to MKS which have been
contaminated in the aforementioned manner.
Other Rights and Remedies
I.
These remedies are exclusive. HPS
®
SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, FOR
ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES OR LOSS OF TIME, OR OTHER LOSSES
INCURRED BY THE PURCHASER OR BY ANY THIRD PARTY IN CONNECTION WITH THE PRODUCT
COVERED BY THIS WARRANTY, OR OTHERWISE. Some states do not allow exclusion or limitation of
incidental or consequential damage or do not allow the limitation on how long an implied warranty lasts.
If such laws apply, the limitations or exclusions expressed herein may not apply to PURCHASER.
II.
Unless otherwise explicitly agreed in writing, it is understood that these are the only written warranties
given by HPS®. Any statement made by any persons, including representatives of MKS, which are
inconsistent or in conflict with the terms of the warranty shall not be binding on MKS unless reduced to
writing and approved by an authorized officer of MKS.
III. This warranty gives PURCHASER specific legal rights, and PURCHASER may also have other rights
which vary from state to state.
IV. For MKS products sold outside of the U. S., contact your MKS representative for warranty information
and service.
Warranty Performance
To obtain warranty satisfaction, contact the following: MKS Instruments, Inc., HPS
®
Products, 5330
Sterling Drive, Boulder, CO 80301, USA, at phone number 1-303-449-9861. You may be required to present
proof of original purchase.