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LaCie LaCinema PlayHD User Manual - 12. Warranty Information
LaCinema PlayHD
Warranty Information
User Manual
page 58
LaCiewarrantsyourdriveagainstanydefectinmaterialandwork-
manship,undernormaluse,fortheperioddesignatedonyourwar-
rantycertificate.Intheeventthisproductisfoundtobedefective
withinthewarrantyperiod,LaCiewill,atitsoption,repairorreplace
thedefectivedrive.
Thiswarrantyisvoidif:
✦
The drive was operated/stored in abnormal use or mainte-
nanceconditions;
✦
Thedriveisrepaired,modifiedoraltered,unlesssuchrepair,
modificationoralterationisexpresslyauthorizedinwritingby
LaCie;
✦
The drive was subjected to abuse, neglect, lightning strike,
electricalfault,improperpackagingoraccident;
✦
Thedrivewasinstalledimproperly;
✦
Theserialnumberofthedriveisdefacedormissing;
✦
Thebrokenpartisareplacementpartsuchasapickuptray,
etc.
✦
Thetampersealonthedrivecasingisbroken.
LaCieanditssuppliersacceptnoliabilityforanylossofdataduring
theuseofthisdevice,orforanyoftheproblemscausedasaresult.
LaCiewillnot,underanycircumstances,beliablefordirect,special
orconsequentialdamagessuchas,butnotlimitedto,damageor
loss of property or equipment, loss of profits or revenues, cost of
replacementgoods,orexpenseorinconveniencecausedbyservice
interruptions.
Anyloss,corruptionordestructionofdatawhileusingaLaCiedrive
is the sole responsibility of the user, and under no circumstances
willLaCiebeheldliablefortherecoveryorrestorationofthisdata.
Under no circumstances will any person be entitled to any sum
greaterthanthepurchasepricepaidforthedrive.
Toobtainwarrantyservice,callLaCieTechnicalSupport.Youwill
beaskedtoprovideyourLaCieproduct’sserialnumber,andyou
maybeaskedtofurnishproofofpurchasetoconfirmthatthedrive
isstillunderwarranty.
AlldrivesreturnedtoLaCiemustbesecurelypackagedintheirorigi-
nalboxandshippedwithpostageprepaid.
IMPORTANT INFO:
Register online for free technical support:
www.lacie.com/register
12. Warranty Information
Summary of LaCinema PlayHD
Page 1
Lacinema playhd table of contents user manual page 1 table of contents 1. Introduction................................................................................................................. 6 1.1. Computerminimumsystemrequirements...............................................................
Page 2
Lacinema playhd table of contents user manual page 2 7.1.4. Medialibrary................................................................................................................. 34 7.2. Settings:audio/video.........................................................................................
Page 3
Lacinema playhd foreword user manual page 3 copyrights copyright © 2010 lacie. All rights re- served.Nopartofthispublicationmaybe reproduced,storedinaretrievalsystem,or transmitted in any form or by any means, electronic, mechanical, photocopying, re- cordingorotherwise,withoutthepriorwrit- tenconse...
Page 4
Lacinema playhd foreword user manual page 4 this symbol on the product oronitspackagingindicates thatthisproductmustnotbe disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designedcollectionpointfortherecycling ...
Page 5
Lacinema playhd foreword user manual page 5 operating environment temperatures ✦ do not expose the lacinema playhd to temperatures out- side the range of 5° c to 30° c (41° f to 86° f). As high endaudio/videoappliance,thelacinemaplayhdhasbeen designed with an efficient ventilation system. Allow 5 cm...
Page 6: 1. Introduction
Lacinema playhd introduction user manual page 6 1. Introduction congratulations on the purchase of your new lacinema playhd! Simplyconnectthelacinemaplayhdtoyourtvandusethein- cludedremoteforeasynavigation.Theintuitiveplayhdmenusare called spaces andtheygiveyoueasyaccesstowatchhighdefinition movies,...
Page 7
Lacinema playhd introduction user manual page 7 1.1. Computer minimum system requirements ✦ latestversionof: • windowsxp ® ,windowsvista ® ,orwindows7 ® or • mac ® osx10.5or10.6 ✦ usbinterfaceport ✦ internet connection (for downloading lacinema playhd firm- wareupdates).
Page 8
Lacinema playhd introduction user manual page 8 video codecs ✦ mpeg-1 ✦ mpeg-2/hd ✦ mpeg4 ✦ divx/hd ✦ xvid ✦ h.264hd ✦ wmv9hd ✦ vc-1 ✦ avchd ✦ real video video file types (containers) ✦ avi ✦ mp4 ✦ mkv ✦ wmv ✦ mpg ✦ dat ✦ m2v ✦ mov ✦ mpeg ✦ vob ✦ asf ✦ ts ✦ rmvb ✦ m1v ✦ flv ✦ m2ts ✦ dvr-ms ✦ iso* ✦ ...
Page 9
Lacinema playhd introduction user manual page 9 1.3. Box content yourlacinemaplayhdpackagecontainstheitemslistedbelow: 1. Lacinemaplayhd 2. Remotecontrol 3. 2xaaabatteries 4. Hdmicable 5. Usbcable 6. Externalpowersupply 7. Quickinstallguide 8. Lacie utilities cd-rom (with the user manual and media i...
Page 10
Lacinema playhd introduction user manual page 10 1.5. Supported subtitles thelacinemaplayhdsupportsthefollowingsubtitleformats,listed byfontcode: ✦ westerneurope(iso) ✦ centraleurope(iso,windows-1250) ✦ greek(iso,windows-1253) ✦ cyrillic(windows-1251) ✦ cyrillic(koi8-r) ✦ traditionalchinese(big5) ✦ ...
Page 11
Lacinema playhd introduction user manual page 11 1.7. Cables and connectors 1.7.1. A/v (audio/video) cables audio/videocablessupportedbythelacinemaplayhd: 1. Hdmi (high-definition multimedia interface - included with theboxcontents)–theoptimalaudio/videoconnectionfrom thelacinemaplayhdtocompatiblete...
Page 12: 2. Using The Remote Control
Lacinema playhd using the remote control user manual page 12 2. Using the remote control 2.1. Battery installation please install the included aaa batteries before using the remote control. To install the batteries: 1. Removethebatterycompartmentcover. 2. Loadthebatteriesontothebatterycompartment.Po...
Page 13
Lacinema playhd using the remote control user manual page 13 ok 2.2. Remote control key index theincludedremotecontrolallowsyoutosetupandusethelacinema playhdwhileitisconnectedtoyourtv. Button 1. Power 2. Previous 3. Stop 4. Play/pause 5. Back(previousscreen) 6. Up 7. Left/rewind 8. Info 9. Volume 1...
Page 14
Lacinema playhd using the remote control user manual page 14 ok 2.2.1. Important button details 1. Return: gobacktothepreviousmenu. 2. Ok: confirmaselection. 3. Settingsbutton: displaytheavailablesettingsoractionsinthe differentmediaspaces.Duringplayback,thisbuttonwillbring upacontextualmenutoadjust...
Page 15
Lacinema playhd setting up: transferring files user manual page 15 3. Setting up: transferring files thischapterexplainshowtotransferfilestothelacinemaplayhd fromyourcomputerviausb.Learnhowtoplayfilesstoredona usbdiskdriveorflashdriveinsection 6. Playing files located on a usb hard drive . Theusbcon...
Page 16
Lacinema playhd setting up: transferring files user manual page 16 3.1. Step 1: connect the power supply 1. Plugoneendofthepoweradaptercordintothebackofthe lacinemaplayhdandtheotherendintoanactivepoweroutlet ( fig. 12 ). 2. Movetothenextstep, 3.2. Step 2: connect the usb cable . Caution: onlyusethea...
Page 17
Lacinema playhd setting up: transferring files user manual page 17 3.2. Step 2: connect the usb cable 1. Makesurethepowercableisconnectedasdescribedinsection 3.1. Step 1: connect the power supply . 2. Connectoneendoftheusbcabletoyourcomputer( fig. 13 ) andtheotherendtotheusbportontherearofthelacinem...
Page 18
Lacinema playhd setting up: transferring files user manual page 18 3.3. Step 3: unmounting your drive thelacinemaplayhdbehaveslikeanexternalusbdevicewhenit isconnectedtoyourcomputerviausb.Laciehighlyrecommends thatyouunmounttheplayhddiskdrivevolumebeforeunplugging theusbcable. Windows xp from the sy...
Page 19
Lacinema playhd setting up: connecting to tv user manual page 19 4. Setting up: tv connection thischapterexplainshowtoconnectyourlacinemaplayhdtoyour televisioninordertobrowseandplayfiles.Oncetheconnectionis established,gotosection 5. Playing multimedia files forinformation onplayingfiles.Setupconsi...
Page 20
Lacinema playhd setting up: connecting to tv user manual page 20 4.1.1. Hdmi (high definition) connection 1. Connectoneendofthehdmicabletoyourtelevision’shdmi port( fig. 20 ). 2. Connecttheotherendofthehdmicabletothecorresponding portonthelacinemaplayhd( fig. 20 ). 3. Gotothenextstep, 4.2. Step 3: c...
Page 21
Lacinema playhd setting up: connecting to tv user manual page 21 4.1.3. Coaxial audio connection youmayusethecoaxialaudioconnection(cablenotincluded)to pass surround sound formats to a digital receiver/pre-amplifier. Pleasenotethatyouwillrequireanrcatypeconnectorfortheco- axialconnection(notincluded...
Page 22
Lacinema playhd setting up: connecting to tv user manual page 22 4.2. Step 3: connect the power supply important info: ifyourpowersupplycableisalreadycon- nected,turnonyourtvandskipto 4.3. Step 4: complete the instal- lation wizard . 1. Plugoneendofthepoweradaptercordintothebackoflacin- emaplayhdand...
Page 23
Lacinema playhd setting up: connecting to tv user manual page 23 4.3. Step 4: complete the installation wizard thefirsttimeyouturnonthelacinemaplayhd,aninstallationwiz- ardappearstohelpyouconfigurethebasicsettings.Thewizardwill onlyappearthefirsttimeyouturnonthelacinemaplayhdorafter aresettofactoryd...
Page 24: 5. Playing Multimedia Files
Lacinema playhd playing multimedia files user manual page 24 5. Playing multimedia files this chapter explains how to use the lacinema playhd interface and play files from its hard disk. For information on playing files fromexternalsources,refertosection 6. Playing files located on a usb hard drive ...
Page 25
Lacinema playhd playing multimedia files user manual page 25 5.1.1. Movie space options while a movie is playing, you can adjust several playback pa- rameters.Pressthe setup buttontodisplayorexittheon-screen menu.Usethe left and right buttonstonavigatetoasetting andclick toenterthesettingmenu.Toconf...
Page 26
Lacinema playhd playing multimedia files user manual page 26 play mode choosehowtoplaybackamovie: ✦ normalplayback ✦ repeatonewillplaybackthesamefileuntilitisstopped. ✦ repeatallwillplayallthemoviefilesinthesamefolder.The movie files are played back according to their order in the folder. Video sett...
Page 27
Lacinema playhd playing multimedia files user manual page 27 5.2. Photos space navigatetothephotospaceusingthe left and right buttons ( fig. 38 ).Thenusethe up and down buttonstobrowsewithin thephotospace. Thephotospacewilldisplayallsupportedphotofilesthatareacces- sibletothelacinemaplayhd( 1.2. Sup...
Page 28
Lacinema playhd playing multimedia files user manual page 28 timing selectthetransitiontimebetweenphotosduringaslideshow( fig. 41 ). Transition choosethetransitioneffectbetweenphotosduringaslideshow( fig. 42 ). Repeat selecttheplaybackmode( fig. 43 ): ✦ normal ✦ shuffle ✦ repeatone-thecurrentphotowi...
Page 29
Lacinema playhd playing multimedia files user manual page 29 select music ( fig. 44 ) playmusicwhilewatchingaslideshow.Youwillhavetheoptionto godirectlytothemusicspacetoselectthetrackthatfitsbestwith yourslideshow. Photo settings ( fig. 45 ) modifythedisplay: ✦ brightness ✦ contrast ✦ saturation ✦ h...
Page 30
Lacinema playhd playing multimedia files user manual page 30 5.3. Music space navigatetothemusicspaceusingthe left and right buttons ( fig. 46 ).Usethe up and down buttonstobrowsewithinthe musicspace. Themusicspacewilldisplayallofthesupportedmusicfilesthatare accessibletothelacinemaplayhd.Onlyfilesr...
Page 31
Lacinema playhd playing files located on usb hard drive user manual page 31 6. Playing files located on a usb hard drive thelacinemaplayhdcanplaymultimediafilesstoredonexternal usbdrives.Simplypluganexternalusbharddiskorflashdriveinto thefrontusb2.0port( fig. 49 and fig. 50 )andnavigatetothefiles us...
Page 32
Lacinema playhd playing files located on usb hard drive user manual page 32 4. Usetheremotecontroltonavigatetooneofthemediaspaces ( movies , photos ,or music ).Fileslocatedontheexternalusb harddrivecanbeaccessedunder usb1 ( fig. 51 ). 6.2. Compatibility inadditiontoharddisks,youcanconnectcardreaders...
Page 33: 7. Settings Menu
Lacinema playhd settings menu user manual page 33 7. Settings menu the setupspace willhelpyouconfigureandcustomizeyourlacin- emaplayhd.Accessthe setupspace bynavigatingtothegearicon ontheplayhdmenu( fig. 53 ). Scrollthroughthesetupmenuusingthe up and down but- tons( fig. 53 ).Youcanselect general , ...
Page 34
Lacinema playhd settings menu user manual page 34 7.1.2. Subtitle format youmaychangethedefaultsubtitleformat( fig. 56 ).See 1.5. Sup- ported subtitles formoreinformationonsupportedsubtitleformats. 7.1.3. Screen saver thelacinemaplayhdhasascreensaverforinactiveperiods.Se- lectthetimeofinactivitythat...
Page 35
Lacinema playhd settings menu user manual page 35 7.2. Settings: audio/video fig. 59 ✦ adjustsettingsforvideoresolutionandaspectratio ✦ changethehdmiandcoaxialaudiooutputsettings ✦ viewmoviesattheirnativerate 7.2.1. Resolution chooseadisplayresolutiontomatchyourtelevision( fig. 60 -the defaultis hdm...
Page 36
Lacinema playhd settings menu user manual page 36 fig.62 fig.63 7.2.3. Hdmi audio selecttheaudiosignaloutputviahdmi( fig. 62 ): ✦ decode -bestsuitedwhenconnectingthehdmicabletoyour television. Surround formats will be mixed down for stereo output. ✦ passthrough -bestsuitedwhenconnectingthehdmicable ...
Page 37
Lacinema playhd settings menu user manual page 37 7.3. Settings: system fig. 64 ✦ reviewandupdatethelacinemaplayhdfirmware ✦ reformattheinternalharddisk ✦ resetthelacinemaplayhdtofactorysettings 7.3.1. Version viewthefirmwareversionofyourlacinemaplayhd( fig. 65 ). 7.3.2. Firmware update laciehighlyr...
Page 38
Lacinema playhd settings menu user manual page 38 9. Thelacinemaplayhdshouldfindthefirmwareupdateonyour usbflashdriveorkey( fig. 67 ).Clickoktoproceedwiththe update. 10.Awindowpromptwillaskyoutokeepthelacinemaplayhd poweredonduringtheupdate.Youmaydamagetheplayhd ifyouturnthepowerofforunplugtheusbfla...
Page 39
Lacinema playhd reformatting the lacinema playhd user manual page 39 8. Reformatting the lacinema playhd hard disk yourlacinemaplayhdispreformattedandoptimizedforntfs.It isreadytoreceivemediacontentfromawindowscomputerstraight outofthebox.Youmayreformatthelacinemaplayhdonacom- puter( 8.1. Reformatti...
Page 40
Lacinema playhd reformatting the lacinema playhd user manual page 40 8.1. Reformatting: windows 8.1.1. Formatting for windows xp thestepslistedbelowwillhelpyouformatandpartitionyourlacin- emaplayhddiskdriveusingwindowsxp.Pleasesee 8.1.2. Format- ting for windows vista/7 or 8.2. Reformatting: mac use...
Page 41
Lacinema playhd reformatting the lacinema playhd user manual page 41 9. Specifythepartitionsize.Bydefault,thepartitionoccupiesthe entirevolume( fig. 72 ).Clicknext. 10.Assignadriveletterormountpath( fig. 73 ).Clicknext. 11.Selectthefileformatforthedisk(fat32willonlyappearasan optionifthepartitionis3...
Page 42
Lacinema playhd reformatting the lacinema playhd user manual page 42 12.Awindowappearslistingyourchoices.Ifallseemswell,click finishtobegintheformatprocess( fig. 75 ).Tomakeachange, selectback. 13.Windowsdiskmanagementwillformatandpartitionthedisk accordingtoyoursettings( fig. 76 ),andyourdrivewilla...
Page 43
Lacinema playhd reformatting the lacinema playhd user manual page 43 8.1.2. Formatting for windows vista/7 master boot record or guid partition table? Masterbootrecord(mbr)partitioninghasbeentheharddrive standardformanyyears.Itsupportsamaximumoffourprimary partitionswithasizelimitof2tbperpartition.D...
Page 44
Lacinema playhd reformatting the lacinema playhd user manual page 44 3. The new simple volume wizard will appear. To continue choosenext.( fig. 80 ) 4. Thiswizardallowsyoutocreatevolumes,alsoknownasparti- tions.Youcanchoosetocreateasinglepartitionormany.Type thesizeofthepartitionyouwanttocreateinmeg...
Page 45
Lacinema playhd reformatting the lacinema playhd user manual page 45 5. Assignadriveletteroracceptthedefault.( fig. 82 )selectnext. 6. Choosethefilesystemformatforthepartition.Ifthepartition sizeis32gborless,thechoiceswillincludentfsandfat32. Oncetheformatisselected,youmaycheckperform a quick format...
Page 46
Lacinema playhd reformatting the lacinema playhd user manual page 46 technical note: windowsvistasp1/sp2andwindows7offer theexfatfilesystem,whichisnotlimitedtopartitionslessthan32gb ( fig. 83 ).Usedprimarilywithusbflashdrives,theexfatfilesystem overcomesmanyofthelimitationsoffat32.Inadditiontowindow...
Page 47
Lacinema playhd reformatting the lacinema playhd user manual page 47 8.2. Reformatting: mac users important info for mac users: while the playhd will workwiththemacoshfs+(non-journaled)diskformat,itoffers improvedperformancewhenformattedinntfs.Ifyourmacintosh computerincludesthird-partyapplicationso...
Page 48
Lacinema playhd reformatting the lacinema playhd user manual page 48 6. From the volume scheme: menu, choose the number of partitions for the disk drive using the pull-down menu ( fig. 88 (6a)-macosxgivesyoutheoptionofdividingthe driveintoamaximum16partitions).Youcanadjustthesizeof eachpartitionusin...
Page 49
Lacinema playhd reformatting the lacinema playhd user manual page 49 8.3. Reformatting: the lacinema playhd tv menu thelacinemaplayhdinternalharddiskmaybeformattedusingthe menu.Choosingthismethodwillreformatthediskinntfs. Caution: following these steps will erase all media files from thelacinemaplay...
Page 50
Lacinema playhd reformatting the lacinema playhd user manual page 50 fig.94 fig.95 5. Pleasedonotunplugthepowertoyourlacinemaplayhddur- ingtheformat( fig. 94 ). 6. Youwillreceiveawindowpromptannouncingthattheformat isfinished( fig. 95 ).Clickrestarttoreinitializethelacinema playhd. 7. See 3. Setting...
Page 51: 9. Technical Information
Lacinema playhd technical information user manual page 51 9. Technical information 9.1. Hd file format compatibility the lacinema playhd is fully compatible with the high definition formatsbelow: ✦ avchd ✦ h.264(mpeg-4p10) ✦ mpeg-2hd ✦ mpeg-4.2 ✦ wmv9 ✦ vc-1 ✦ xvid 9.2. Optimizing data transfers dat...
Page 52: 10. Troubleshooting
Lacinema playhd troubleshooting user manual page 52 10. Troubleshooting ifyourlacinemaplayhddoesnotworkproperly,pleasereferto thetroubleshootingtabletofindasolution.Youmayalsovisitthe playhdproductpageonthelaciewebsiteforrecentinformation concerningthedevice: www.Lacie.Com . If you need further assi...
Page 53
Lacinema playhd troubleshooting user manual page 53 10.1. Troubleshooting the television/stereo connection problem question answer thetvdoesnotrec- ognizetheconnected disk. Haveyouproperlysetthevideo outparametersinthe settings menu? Clicktheinfobuttonontheplayhdremotecontroltochangefromhdmi (defaul...
Page 54
Lacinema playhd troubleshooting user manual page 54 10.2. Usb connection (mac users) problem question answer thedriveisnot recognizedbythe computer. Doesaniconforthedriveappear onthedesktop? Unlessyouhavesetthefinderpreferencenottoshowexternaldisksonthe desktop,aniconforthelaciedrivewillbevisible.If...
Page 55
Lacinema playhd troubleshooting user manual page 55 10.3. Usb connection (windows users) problem question answer thedriveisnot recognizedbythe computer. Hasthedrivebeenformatted? Makesurethatthedrivehasbeenformattedproperly.Pleasesee 8. Refor- matting the lacinema playhd hard disk . Doesyouroperatin...
Page 56
Lacinema playhd contacting customer support user manual page 56 before you contact technical support 1. Readtheusermanualandreviewsection 10. Troubleshooting . 2. Trytoisolatetheproblem.Ifpossible,makethedrivetheonly externaldeviceonyourcomputerortv. 3. Makesurethatallofthecablesarecorrectlyandfirml...
Page 57
Lacinema playhd contacting customer support user manual page 57 11.1. Lacie technical support contacts lacieasia http://www.Lacie.Com/cn/contact/ lacieaustralia http://www.Lacie.Com/au/contact/ laciebelgium http://www.Lacie.Com/be/contact/ (dutch) http://www.Lacie.Com/befr/contact/ (french) laciebra...
Page 58: 12. Warranty Information
Lacinema playhd warranty information user manual page 58 laciewarrantsyourdriveagainstanydefectinmaterialandwork- manship,undernormaluse,fortheperioddesignatedonyourwar- rantycertificate.Intheeventthisproductisfoundtobedefective withinthewarrantyperiod,laciewill,atitsoption,repairorreplace thedefect...