LaCie Skwarim User Manual - page 22
LaCie Skwarim
Troubleshooting
User Manual
page 22
The drive is not rec
ognized.
Was the drive originally format
ted as a removable disk?
If the drive is configured as a removable drive under Windows 98SE or Windows
Me, the removable setting will need to be rechecked each time that the drive is
taken to a new system. To do this, go to the Device Manager and click on the
Drives Settings tab.
Error messages un
der Mac OS 10.x.
Did you get an Error –50 mes
sage while copying to a FAT 32
volume?
When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain
characters cannot be copied. These characters include, but are not limited to: ?
/ \ :
Check your files and folders to ensure that these types of characters are not being
used.
Did you get an error message
telling you that the drive has
been disconnected when com
ing out of sleep mode?
Simply ignore this message. The drive will remount to the desktop. LaCie drives
conserve power by spinning down when you set your computer to sleep mode, and
when the computer is “woken” from sleep, it does not give the drive enough time
to spinup from its sleep mode.
The drive is work
ing slowly.
Are other USB devices connect
ed to the same port?
Disconnect any other USB devices and see if performance improves.
The USB 2.0 drive
is not running no
ticeably faster than
a USB 1.1 drive.
Is the drive connected to a USB
1.1 port on your computer, or
to a USB 1.1 hub?
If so, it is normal that the drive runs at USB 1.1 speeds. A USB 2.0 device can only
run at USB 2.0 speeds when connected to a USB 2.0 port or hub and controlled by
the appropriate USB 2.0 drivers.
Is the drive connected to a USB
2.0 port on your computer?
Check to see that the USB 2.0 drivers for your Host USB 2.0 port and for your USB
2.0 device have been correctly installed (see the
4.1.1. What is USB 2.0?
section
for a more detailed discussion). If in doubt, uninstall the driver and then reinstall it.
Does your computer or operat
ing system support USB 2.0?
See the
4.1.1. What is USB 2.0?
section for a more detailed discussion.