M-Audio DCP-300 User Manual - 10 Care and Maintenance
User Guide
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DCP-300
10 Care and Maintenance
As with all furniture, avoid placing items directly on the piano (such as drink glasses, potted plants, etc.) that
maycausemoisturedamagetothepiano’sfinish.
Cleaning should be done with a soft, dry cloth (or if necessary, a slightly damp cloth). Chemical cleaning
productsshouldnotbeused,astheymayharmthepiano’sfinish.
11 Troubleshooting
Your DCP-300 digital piano has been tested under a wide variety of conditions to ensure trouble-free
performance.Intheeventthatyoudoexperienceanydifficulty,thissectionprovidestipstohelpresolvesome
basic issues you may encounter.
Problem: My piano keyboard is working correctly, but the pedals do not seem to be working.
Solution:
MakesurethePedalBoardcableisfirmlyconnectedtothePedalConnectoron
the piano’s rear panel.
Problem: My piano is on with the volume turned up, but I do not hear any sound when I play the
keyboard.
Solution 1:
Local On/Off may be set to Off, or the currently selected voice’s volume may
beturneddown.Ineithercase,aPianoResetwillfixtheproblem.Todoa
Piano reset, press the Reverb button and Chorus button at the same time for
one second.
Solution 2:
If the Master Volume knob is turned up, but you do not hear sound from
the piano’s built-in speakers, make sure nothing is plugged into Headphone
Output 1.
Problem: When I turn on the piano, the LCD does not light up, and I do not hear any sound.
Solution:
Make sure one end of the AC cable is connected to the jack on the piano’s rear
panel, and that the other end is plugged into an electrical outlet. If the AC cable
is plugged into a power strip, make sure the power strip is switched on.
Problem: My piano is not being recognized by my music software.
Solution:
The USB cable between the computer and the DCP-300 piano must be
connected (and the piano powered on) before the music software is launched.
With the USB cable connected and DCP-300 powered on, try quitting the
software and then launching it again.
Refer to the documentation which came with your software to learn how to
make sure DCP-300 is properly selected within the software.
Note that on Windows XP computers, DCP-300 will show up as
“USB Audio Device.”