Mag One BPR 40 Service Manual - page 18
1-2
Warranty and Service Support
2.3
Piece Parts
Please refer to "Appendix A Replacement Parts Ordering" on page A-1 of this manual for further
information.
2.4
Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. For service, contact the Service Depot in your area. If your area does not have a
depot, please contact your Business Development Manager, Distributor, or contact Motorola
Technical Support. Initial contact should be by telephone wherever possible. When contacting
Motorola Technical Support, be prepared to provide the product model number and the unit’s serial
number.
For service, do contact one of the service depots listed in "Appendix B Motorola Service Centers"
on page B-1 of this manual.
Please call and confirm your return before sending the unit to the depot for service.
2.5
Further Assistance From Motorola
You can also contact the Customer Help Desk through the following web address.
http://www.motorolasolutions.com/governmentandenterprise
NOTE
Only Motorola Service Centers or Approved Motorola Service Dealers can perform these
functions. Any tampering by non-authorized Motorola Service Centers voids the warranty of
your radio. To find out more about Motorola and its approved Service Centers, please visit
http://www.motorolasolutions.com/governmentandenterprise