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- Rio 2e
- User Manual
Magicard Rio 2e User Manual
Summary of Rio 2e
Page 1
Page 1 of 33 professional series id card printers 3 year warranty user manual document no: 687 issue 6.00
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 2 of 33 index before use................................................................................................................................................................................................................
Page 3: Before Use
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 3 of 33 before use safety instructions about this guide the information contained in this guide is subject to change without notice. Ultra electronics limited shall not be liable for errors contained herein or for incidental or c...
Page 4: 1. Installing The Printer
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 4 of 33 1. Installing the printer 1. Unpacking rio 2e/tango 2e hopper and stacker power cable usb cable driver cd 2. Consumables cleaning cards & roller dye film and cards note: to complete installation and begin using your print...
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 5 of 33 9. Print a test card 1. Switch the printer on. You will hear some motor activity and see the indicators flash. 2. When ready, the red error indicator should be off and the green indicator on. 3. Press and release the smal...
Page 6
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 6 of 33 2. Installing the ultradriver installing to usb 1. Important - make sure the printer is switched off. 2. Load the driver cd rom into the pc you have connected to the printer. If the cd does not run automatically, click th...
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 7 of 33 installing to usb continued - wait while the usb driver files are installed and registered 6. At the “installation successful” window – click ‘finish’. 7. Make sure the printer is connected via the usb cable to your pc. T...
Page 8
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 8 of 33 installing to parallel (lpt) 1. Load the driver cd rom into the pc you have connected to the printer. If the cd does not run automatically, click the start button, then click on “run”. Type “d:\autorun” (where d is the dr...
Page 9
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 9 of 33 1. Ensure that the printer is connected to a network connector and then switch it on. 2. Watch the printer’s display panel carefully - as the printer initialises it will detect the network connection and will display its ...
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 10 of 33 installing to ethernet (continued) 7. Load the driver cd rom into the user’s pc. If the cd does not run automatically, click the start button, then click on “run”. Type “d:\autorun” (where d is the drive letter for your ...
Page 11
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 11 of 33 3. Choosing the right dye-film ribbon your printer full colour cards or monochrome ribbon choice cards per ribbon ribbon panel layout part number full colour lc1 350 one side only ymcko m9005-751 monochrome: black red bl...
Page 12: (Tango +L Only)
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 12 of 33 1. Open the top cover by pushing down on it and operating the release catch on the top of the printer. 2. Remove the used dye-film by gently pulling both spools upwards until disengaged from the clips. Take care not to b...
Page 13
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 13 of 33 types of laminate roll the tango +l printer uses two types of laminate film: patch laminate – this type of laminate roll places a patch on the surface of the card it will leave a small border around the patch (typically ...
Page 14
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 14 of 33 card size: • standard (cr80) = 3.375” x 2.125” (86.5 mm wide x 53.98mm high). Card thickness: rio 2e/tango 2e tango +l • minimum - 0.020” (0.51mm) 0.030” (0.76mm) only • standard - 0.030” (0.76mm) 0.030” (0.76mm) only • ...
Page 15: 8. Laminating Cards
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 15 of 33 8. Laminating cards suitable card types the table below contains information on some typical card types and their suitability for laminating. Card type suitable for lamination? Comments pvc self-adhesive. No self-adhesiv...
Page 16: 9. Loading The Cards
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 16 of 33 9. Loading the cards 1. Lift the card feed hopper vertically until significant resistance is felt, then tilt it backwards until it comes to a stop at an angle of about 30º. (if it is necessary to completely remove the ca...
Page 17: 10. Cleaning Your Printer
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 17 of 33 10. Cleaning your printer cleaning is important cleaning is easy and inexpensive the magicard cleaning system • the most important thing you can do to ensure card print quality and the ongoing reliable operation of your ...
Page 18
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 18 of 33 cleaning supplies every 350 prints or sooner – step 1. Using a cleaning card we recommend that you clean your printer using a cleaning card after every 350 prints or each time you replace the dye-film. You should do this...
Page 19
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 19 of 33 every 1000 prints - cleaning the printhead step 2. Changing the cleaning roller there is a cleaning cassette inside the printer which holds a cleaning roller (picture 1) . We recommend that this roller is replaced after ...
Page 20
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 20 of 33 to access the printer driver settings :- understanding each individual driver setting : the printer driver contains a built-in help file (in html format) – this file gives an excellent, clear explanation of each driver s...
Page 21
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 21 of 33 to delete the ultradriver:- 12. Uninstalling the ultradriver • on the pc, go to “start” >> “control panel” • then select “add or remove programs” classic view category view • select the “magicard rio/tango 2e” entry, and...
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 22 of 33 the purpose of this utility is to provide advanced diagnostic and configuration tools for use when contacting your magicard technical support office. However, it can also be used to upgrade the firmware within the printe...
Page 23
Page 23 of 33 query printer: collects advanced diagnostic data from the printer. If you experience a problem, you may be asked to email the results of the query to magicard technical support for analysis ethernet: press the ‘read current’ button to read the printer’s current ip settings. The printer...
Page 24: 14. Troubleshooting
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 24 of 33 14. Troubleshooting table 2 - dye film problems problem probable cause solution printer does not recognise dye film type. (print colours may be very pale but with good black text) 1. Dye film incorrectly loaded 2. Incorr...
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Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 25 of 33 panels. (puts a coloured band across one end of card). 2. Take-up spool wound too loosely. 2. Remove loose film. Areas of dye film peeling off card. Dark mosaic like image. 1. Card has been used and has overcoat layer pr...
Page 26
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 26 of 33 table 4 - magnetic encoding problems problem probable cause solution magnetic encoding results are inconsistent 1. Card slipping when moving over the recording head. 2. Incorrect cards fitted hi-co / lo-co 1. Clean all r...
Page 27: 15. Warranty
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 27 of 33 15. Warranty ultracoverplus™ extended warranty & loaner service if you purchased your magicard printer in north america or the eu, you should be covered by our free three year ultracoverplus™ extended warranty and loaner...
Page 28
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 28 of 33 limited warranty information 1). Coverage: ultra electronics ltd warrants that the magicard printer shipped with this warranty statement will conform to the manufacturers specifications and be free from defects in materi...
Page 29: (Www.Magicard.Com)
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 29 of 33 16. Technical support, service, and warranty enquiries if you experience a problem or have warranty enquiries, call or fax our service center or visit our web site at (www.Magicard.Com) call eu +44 (0) 1305 762 115 ultra...
Page 30: 17. Contact Us (Sales):
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 30 of 33 17. Contact us (sales): sales and service center for north and south america ultra electronics card systems 6711 - 176th avenue ne, redmond, wa 98052, usa. Tel: (425) 556-9708 fax: (425) 556-3962 email: ussales@ultramagi...
Page 31
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 31 of 33 sales and service for russia aam systems 14 krasnokazarmennaja str., moscow, 111250, russia. Tel: (007) 902 677 4394 fax: (007) 095 362 7262 email: aam@aamsystems.Ru web: www.Aamsystems.Ru sales and service for singapore...
Page 32: 18. Emc
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 32 of 33 this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interferen...
Page 33: Contact Us - Support
Www.Magicard.Com rio 2e, tango 2e & tango +l printers user manual page 33 of 33 contact us - support ultra electronics card systems hampshire road, weymouth, dorset dt4 9xd, united kingdom tel: +44 (0) 1305 784 738 fax: +44 (0) 1305 777 904 email: uksales@ultramagicard.Com ultra electronics card sys...