MAKELSAN POWERPACK PLUS SERIES User Manual - page 28
POWERPACK PLUS SERIES 1‐3 KVA POWER FACTOR 0,8
28
AG‐SD‐69 Rev. No:1 Rev. Date:18.08.2014 Publish No:1
After the damage determination record has been issued, we request you to inform the
MAKELSAN head office of the case. Products to be received from freight by signature means
that products have been received completely and without no damage.
Repairs of plug-and-play products in the places where no service point is around are
performed in the factory of MAKELSAN or the nearest service point according to the
direction to be made by the MAKELSAN head office. Defective product is delivered by hand
to the nearest service point or to the contracted freight company in its original packaging to be
sent to the factory of MAKELSAN according to the direction to be made by the MAKELSAN
head office. For malfunctions in the scope of guarantee, shipment fees are under the
responsibility of MAKELSAN on the condition that products are delivered to the contracted
freight company.
The device must be sent as packed in its original packaging as long as it is not desired by the
service. Original packaging of devices should be preserved in order to use them for shipment
of devices in terms of repairs to occur. Otherwise, no responsibility is assumed with regards
to any troubles to be experienced.
All defective products to be delivered by hand or through freight are to meet the necessary
shipment requirements. (Anti-static protective, bubble wrap or box etc.)It is essential that
legible barcode serial number belonging to the product be on the product. Otherwise, it is not
covered in the scope of the guarantee.
It is essential that products to be sent through freight definitely be together with delivery note,
and that serial/model/malfunction details be written on delivery note to be sent (for example,
breakdown report form), and that packaging content match with the products specified in the
delivery note. Otherwise, freight is not accepted.
The use of theGuarantee Certificate, submitted together with products with MAKELSAN
trademark,is permitted by the T.R. Ministry of Industry and Commerce and General
Directorate of Protection of Competition with no……. in accordance with the law, with no.
4077, and the notification, with no. TRKGM-95/116-117, issued basing the aforementioned
law. MAKELSAN acknowledges and undertakes to obey the liabilities determined by the
laws and legislations.
7.2. Cases Not Covered by the Guarantee
Breakdowns resulting from the use of products contrary to the issues or the environment
conditions (temperature, humidity etc.) specified in the user manual are not covered in the
scope of guarantee.
Damages and breakdowns resulting from the use of software, hardware, interface, accessories
or consumables apart from those used together with products or recommended ones; changing
place, wrong and insufficient maintenance, calibration or use; its operation contrary to