Nanoptix PayCheck Operator's Manual

Other manuals for PayCheck: Technician Manual

Summary of PayCheck

  • Page 1

    First edition: december 2008 latest update: february 2009 document #: 720002-0000r.

  • Page 2: Legal Notices

    December 2008 document #: 720002-0000r ii legal notices disclaimer information in this document is subject to change without notice. Consult your nanoptix inc. Sales representative for information that is applicable and current. Nanoptix inc. Reserves the right to improve products as new technology,...

  • Page 3

    December 2008 document #: 720002-0000r iii information to the user this equipment must be installed and used in strict accordance with the manufacturer's instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If ...

  • Page 4: Table of Contents

    December 2008 document #: 720002-0000r iv table of contents table of contents ............................................................................................................Iv 1. About the printer .............................................................................................

  • Page 5: Figures

    December 2008 document #: 720002-0000r v figures f igure 1: n anoptix p ay c heck h igh s peed c ouponing t hermal p rinter ...........................................1 f igure 2: (l eft ) l oading p aper . (r ight ) t op view with arrow pointing towards output tray .......3 f igure 3: a ligning p a...

  • Page 6: Tables

    December 2008 document #: 720002-0000r vi tables t able 1: s pecifications .................................................................................................................2 t able 2: led i nformation ......................................................................................

  • Page 7: 1. About  The  Printer

    December 2008 document #: 720002-0000r 1 1. About the printer 1.1 description of printer the nanoptix paycheck high speed couponing thermal printer is extremely fast, quiet and very reliable. With the technology of thermal printing, there is no cassette or ribbon to change and paper loading is extre...

  • Page 8

    December 2008 document #: 720002-0000r 2 1.3 general specifications print method direct thermal resolution 8 dot/mm (203 dpi) print width 62.5 mm ( 2.46 in ) paper width 65 mm ( 2.56 ) max ticket capacity 800 tickets max sequence printed max 200 tickets max operating temperature 0° to 50° c storage ...

  • Page 9: 2 Printer Controls

    December 2008 document #: 720002-0000r 3 2 printer controls 2.1 paper loading caution: do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the dat...

  • Page 10

    December 2008 document #: 720002-0000r 4 3. Lift the top ticket from the stack and align the left edge of the ticket to the left edge of the input paper guide. Figure 3: aligning paper edge 4. Slowly slide the paper towards the output tray. The printer will grab the paper and advance until one full ...

  • Page 11

    December 2008 document #: 720002-0000r 5 5. Close the top cover making sure the button is latched. Figure 4: closing cover note: in the event of a paper jam, see section 2.7: clearing jams.

  • Page 12

    December 2008 document #: 720002-0000r 6 2.2 calibrate printer depending on the manufacturing of the paper, there may be small variations in the intensity of the index mark located on the back of each ticket. If the intensity falls outside of the pre-calibrated range of the printer, the printer will...

  • Page 13

    December 2008 document #: 720002-0000r 7 2.3 resetting printer in the event of a fault condition, simply disconnect the printer’s power connector to reset. Once the printer is re-connected, it will go through a startup routine and reset itself. Figure 6: resetting printer 2.4 paper feed button use t...

  • Page 14

    December 2008 document #: 720002-0000r 8 2.5 status led condition led status (green) led status (red) unit ready on off unit reset on on unit booting on on unit standby off off unit powered off off off paper low on off paper out on slow blink paper jam on fast blink black index mark missing on fast ...

  • Page 15

    December 2008 document #: 720002-0000r 9 2.6 testing the printer run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to judge the printing quality. Figure 9: status ticket to print the test ticket, power-on the printer while pressing and holding th...

  • Page 16

    December 2008 document #: 720002-0000r 10 2.7 clearing jams remove paper output tray. Open top cover and unlatch the front mech assembly (see figure 10: latch ), then lift up (see figure 11: front assembly ). Finally, clear jam from the paper path (see figure 12: clear jam ). Figure 10: latch figure...

  • Page 17

    December 2008 document #: 720002-0000r 11 3 troubleshooting the printer 3.1 printer interface ports port identification connector type function a usb type mini b usb communication b db9 receptacle rs-232 communication c molex 2 pin latching 24 vdc table 3: interface ports figure 13: interface ports.

  • Page 18

    December 2008 document #: 720002-0000r 12 3.2 pin designation of communication interfaces 3.2.1 rs-232 (db-9) pin signal name printer i/o host i/o printer function 1 aux_pwr 5v output n/a aux power (100ma) 2 rs232_txd output input data transmit 3 rs232_rxd input output data receive 4 no connect n/a ...

  • Page 19

    December 2008 document #: 720002-0000r 13 3.4 printing problems the table below can be used to determine the cause and resolution of the most common problems that may occur. If the information in this section does not correct the problem, contact your authorized service representative. Problem possi...

  • Page 20

    December 2008 document #: 720002-0000r 14 4 media and supplies guide 4.1 media specifications the printer requires qualified thermal paper with the following specifications: • ticket dimensions shall be 65mm +/- 1mm (2.56” +/- 0.040”) x 156mm +/-1mm (6.14” +/- 0.040”) • paper stock shall be furnishe...

  • Page 21: 5 Mechanical Drawings

    December 2008 document #: 720002-0000r 15 5 mechanical drawings figure 15: side view with cover open (in mm).

  • Page 22

    December 2008 document #: 720002-0000r 16 figure 16: side view with cover closed (in mm) figure 17: front view with cover closed (in mm).

  • Page 23

    December 2008 document #: 720002-0000r 17 6 print cleaning instructions note: under normal operating conditions, the minimum interval for cleaning the nanoptix paycheck printer is 3 months or 5 km of paper printed, which ever comes first. Note: pre saturated cleaning cards are also available for cle...

  • Page 24

    December 2008 document #: 720002-0000r 18 3. Follow steps in section 2.7 to access printing mechanism area. Remove paper dust and clean the printing elements line (black line on the print head) with a cotton swab and (ipa) isopropyl alcohol figure 20: clean printing head 4. Clean the platen roller w...

  • Page 25: 7  Service & Support

    December 2008 document #: 720002-0000r 19 7 service & support 7.1 returning printers back to nanoptix for repairs (rma) • send repair approval request to nanoptix inc. Which should include: - printer model number - printer serial number - brief problem description • ship defective products to nanopt...