Nature's Comfort NC-40 Installation And Operation Manual - page 25
Page 25 / 26
flammable materials (example: petroleum products) or any other non-approved material will not be
covered under warranty.
Nature’s Comfort does not warranty its pellet stoves against environmental
condi
tions it cannot control. Nature’s Comfort does not warranty or guarantee against your areas
governing laws or changes to them that will affect the use or non-use of the unit. There is no written or
implied performance warranty on the stove as Nature’s Comfort has no control over the installation, daily
operations, insulation value of a structure, maintenance or what is burned in the stove.
Nature’s Comfort
will not cover or be held responsible for any cost of pellet fuel burned in excess of what is expected or
considered normal as installation, structure size and insulation conditions are out of its control.
Nature’s Comfort is not responsible for shipping charges. On-sight non-warranty service work will be
determined at the discretion of your dealer. Please contact your dealer for their current non-warranty rates.
Labor for repairing or replacing parts under warranty will be covered by your dealer for the first year. If
your dealer no longer exists, please contact Nature’s Comfort via email:
warranty@naturescomfortllc.com
or via mail:
Nature’s Comfort LLC, 3790 N SR 5, Shipshewana, IN 46565
A Nature’s Comfort’s pellet stove is not meant to be your sole source of heat and a backup system should
be in place. If you do not have a backup source of heat you are at risk of damage due to lack of heat.
Nature’s Comfort will not warranty or be responsible for any damage that is caused by lack of heat at your
premises.
Nature’s Comfort Warranty General Timeline Guide:
Year 1 Coverage: Stove Body, Electrical & Other Components and Labor (Labor to be provided by your dealer)
Stove Body
Cracks In The Main Body, Exterior
Metals, Burn Pot Or Door Assembly
Electrical Components
Control Panel, Power Distributer, Hopper Lid Switch,
Vacuum Switch, Convection Blower, Exhaust
Blower, Auger Motor, Temperature Sensors, Igniter
Other Components
Vermiculite Board
Exclusions: Glass, Gaskets
Year 2 Coverage: Stove Body, Electrical Parts
Stove Body
Cracks In The Main Body, Exterior Metals
Or Door Assembly
Electrical Components
Control Panel, Power Distributer, Hopper Lid Switch,
Vacuum Switch, Convection Blower, Vent Blower,
Auger Motor, Temperature Sensors, Electrical Igniter
Exclusions: Glass, Gaskets, Burn Pot, Vermiculite
Board, Labor
Years 3-5 Coverage: Stove Body
Stove Body
Cracks In The Main Body, Exterior Metals
Or Door Assembly
Exclusions: Glass, Gaskets, Vermiculite Board, Burn
Pot, Electrical Components, Labor