Page 1 / 31 nc-40 pellet stove owner’s manual save these instructions contact your building or fire officials about restrictions and installation inspection requirements in your area. Mobile home use: this freestanding pellet unit is approved for mobile home installation with outside combustion air ...
Page 2 / 31 table of contents important safety information 2 safety warnings and recommendations 3-4 introduction 5-6 installation 6-17 product info 7 mobile home requirements 14 electrical 18 operating instructions 19-20 refueling, power outage 20 safety instructions 21 maintenance 22-23 part list ...
Page 3 / 31 safety warnings and recommendations: 1. Be sure to read the entire owner’s manual prior to installing and operating this pellet fuel burning heater. Failure to follow these instructions could result in property damage, bodily injury or even death. Always keep a fire extinguisher nearby. ...
Page 4 / 31 15. Note: turning the stove to "off" does not disconnect all power from the unit. 16. The stove will not operate during a power outage. If this occurs, check for smoke spillage and open a house window if necessary. When power returns, turn the stove back on. 17. Keep foreign objects out ...
Page 5 / 31 caution: do not connect to any air distribution duct or system. Never use gasoline, gasoline type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or freshen up a fire in the heater. Keep all such liquids well away from the heater while it is in use. Do not bur...
Page 6 / 31 intervals between cleaning. Clinker cleaning: clinkers are silica (sand) or other impurities in the fuel that will form a hard mass during the burning process. This hard mass will block the airflow through the burn pot and affect the performance of the stove. Any fuel, even approved type...
Page 7 / 31 provide room air accordingly. Limited air for combustion may result in poor performance, smoking and other side effects of poor combustion. If you have any questions with regards to your stove or the above-mentioned information, contact your dealer for further clarification. Since stove ...
Page 8 / 31 stove dimensions floor protection this unit must be installed with floor protection of a non-combustible protective floor pad of a minimum 3/8” (10mm) thickness material or a masonry hearth. Follow the below diagram for sizing. Min. Installation clearance to combustibles minimum clearanc...
Page 9 / 31 vent termination locations.
Page 10 / 31 do not install a flue damper in the exhaust venting system of this unit. Do not connect this unit to a chimney flue serving another appliance. Note: where passage through a wall or partition of combustible construction is desired the installation shall conform to canada /csa-b365. Horiz...
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Page 12 / 31 freestanding interior vertical installation 1. Choose the location for your pellet stove, see item 1 of the horizontal exhaust vent installation (page 10) for help in determining the correct location. 2. Note: the stove cannot be used without foot screws installed for maintaining a 1” g...
Page 13 / 31 freestanding exterior vertical installation 1. Follow steps 1 – 5 from previous page. 2. Locate the center of the exhaust pipe, at the back of the unit. Line up the center with the same spot on the exterior wall and cut the appropriate sized hole through the wall for thimble being used....
Page 14 / 31 mobile home requirements: it is mandatory to take the combustion air from the outside when installing this unit in an air tight or manufactured/mobile home. Caution: the structural integrity of the manufactured home floor, wall, and ceiling/roof must be maintianed. Warning: do not insta...
Page 15 / 31 outside air supply (optional, unless installing in a mobile home) depending on your location and home construction, outside air may be necessary for optimal performance. Metal pipe must be used for the outside air intake installation. Pvc pipe is not approved and may never be used. -a s...
Page 16 / 31 typical exhaust termination configurations a- 90 deg. Elbow b- 1’ horizontal pipe c- 45 degree elbow d- standoff braces e- 8’ vertical pipe f- 2’ horizontal pipe g- 90 degree tee h- wall thimble.
Page 17 / 31 install vent at clearances specified by the vent manufacturer. 1. Existing flue exhaust options the pellet stove may also be connected to an existing unused flue. Wherever new vent pipe enters or exits an existing chimney or flue it should be secured with a connector or steel plate and ...
Page 18 / 31 electrical: the unit must be grounded. The electrical cord plugs into a standard 115v, 15amp, 60hz electrical outlet. Be careful that the electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges and also must be accessible. If the power ...
Page 19 / 31 operation instructions start-up procedure please follow the following instructions carefully. Be sure the hopper is clean and free from foreign materials before filling. Be sure there is power at the electrical outlet that will be used (a surge protector is recommended). Turning pellet ...
Page 20 / 31 turning pellet stove off push the power button . The power light will turn off, the fire will burn out within 25min and the exhaust blower will shut off once the exhaust temperature cools. Warning: turning the stove of does not disconnect all power from the unit. Do not turn off the uni...
Page 21 / 31 safety instructions 1. It is important to select and use only pellets that are dry and free of dirt or any impurities such as high salt content. Dirty fuel will adversely affect the operation and performance of the unit and will void the warranty. The pellet fuel industries (p.F.I.) has...
Page 22 / 31 maintenance maintenance must only be done when the stove is cold and the power is off and unplugged. Ash removal and disposal important: while the amount of ash generated by this unit is very small compared to log-burning woodstoves, keeping the unit clean and free of ash is essential f...
Page 23 / 31 temperature ceramic glass that is 0.177” (4.5mm) thick. Glass part numbers are: 5822-06-01 and 5822-06-02. Do not use substitue materials for any part of this stove. 5. In the following order, install glass gaskets, glass, retainers and gasket frame. Secure with fasteners previously rem...
Page 24 / 31 parts list: nc-40 parts list item title part no. Qty. 1 door frame assy. 5822-05-01-00 1 2 ash box 5822-01-01-13 1 3 burn pot frame 5822-01-15 1 4 burn pot 5822-01-16 1 5 burning room cover 5822-08 1 6 air-out grid 5822-01-02-00 1 7 lower grid 5822－01-01-04 1 8 ash cleaner rod 5822-07-0...
Page 25 / 31 41 power distributer mount 5822-15-00 1 42 exhaust pipe flange adapter 5822-02-02-01-00 1 43 auger 5822-16-00 1 44 auger housing 5822-02-05 1 45 fresh air intake pipe 5822-17-00 1 46 auger motor mount 5822-18-00 1 47 hopper adapter 5822-09 1 48 auger motor 5822-02-03 2 49 auger bearing ...
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Page 27 / 31 troubleshooting if your stove has trouble, examine the led which are red, green and yellow. When the sensors detect an abnormal temperature condition (below 125˚f or over 200˚f), the control panel will shut off the fuel feed system automatically to prevent the pellets from piling up or ...
Page 28 / 31 5. The fire is out and the power turns off automatically. The hopper is empty. No pellet feed. High temperature switch (200˚f/93˚c) has tripped or failed. Fill hopper with pellets. Refer to (2). Cool the stove at least 1 hour then restart or replace high temperature switch. 6. The blowe...
Page 29 / 31 nature’s comfort warranty timeline description: year 1 coverage: stove body, electrical & other components and labor (labor to be provided by your dealer) stove body main body, exterior metals, burn pot, door assembly electrical components control panel, power distributer, hopper lid sw...
Page 30 / 31 conditions & exclusions 1. The appliance must be installed by a qualified technician. It must be installed, operated and maintained in strict accordance with the instructions in the owner’s manual. Any alteration, abuse, neglect, or misuse of the product shall nullify this warranty. 2. ...
Page 31 / 31 certification statement from ature’s comfort, llc the nc-40 indoor pellet stove is confirmed and certified by nature’s comfort, llc, 4689 airport road, lancaster, wi 53813 to be an indoor heater that uses the burning of biomass fuel to heat a dwelling unit or to heat water for use in su...
