Navitel E100 User Manual - page 41

Using device - navitel e100 

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EN

Errors and Troubleshooting

Device does not work

• Check whether the device is charged or not. In case the device 

is not charged, connect the power supply and wait at least 5 

minutes;

• Press and hold the power button for at least 8 seconds; 

• Even if the device is charged, connect the power supply and try 

to start the device again;

• If the device does not work even after recharging, contact our 

support team or any certified service center.

Device shuts down immediately after starting up

• It  is  possible  that  battery  charge  of  the  device  is  critically 

low. In such cases, the system shuts automatically in order to 

prevent complete discharge of the battery, which may result 

in  data  loss.  Before  attempting  to  turn  the  device  on  again, 

charge it for at least 5 minutes, and keep the adapter plugged 

during subsequent operation of the device.

Fast battery discharge

• The battery discharges much faster in cold environment.

Battery does not get charged

• Check whether the adapter is connected to a socket;

• Make sure that you use the default power adapter and not the 

adapter of another device;

• It  is  possible  that  battery  does  not  get  charged  in  very  hot 

climate.

Sound does not work

• Make sure the sound is turned on in the program settings;

• Make sure the volume is not too low.

Device does not recognize the microSD card

• Make sure the card is fully inserted into the correct slot until it 

is locked into place;

• Check that the card is not inserted the wrong way around;

• Check if the card is damaged. Try to use it on another device;

• Re-insert the card. Reboot the device;

• See the installation manual provided with your card.

Cannot copy files

• Check that the connection between your PC/laptop and the 

device was established properly;

• The device memory usage may be overflowing and requires 

deleting unnecessary files;