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- DDXXEE SSeerriieess
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NEC DDXXEE SSeerriieess User Manual
Summary of DDXXEE SSeerriieess
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D d x x e e s s e e r r i i e e s s nec infrontia isdn business communication system f f u u l l l l e e x x t t e e n n s s i i o o n n u u s s e e r r g g u u i i d d e e.
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Nothing contained in this document shall be deemed to be, and this document does not constitute of, or representation with respect to, any of the equipment covered. This document is subject to change without notice and nec infrontia has no obligation to provide updates or corrections to this documen...
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Key telephone layout display : indicates date and time, indicator : flashes on dialled numbers and names incoming calls and message clear key : returns display waitings to the date and time soft keys : used to access check key : confirms that correct features without service codes numbers and featur...
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Super display layout super display : indicates date and time, dialled indicator : flashes on numbers and names, access to features by menu commands incoming calls and message waitings check key : confirms that correct numbers and features are stored clear key : returns display to date and time direc...
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Making the most of all the features section 1 making calls section 2 answering calls section 3 forwarding calls section 4 programming section 5 terminals your telephone’s alphanumeric display helps you use features and tells you about your calls; for example, a ringing external line may display a na...
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External calls you can answer external calls that ring your phone or flash on your line keys. Night service may change the way that the calls ring at your phone. To make external calls use your line keys or dial codes. You may have to enter account codes before your call goes through. Use preview di...
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Handling and rerouting your calls use hold to place a call in a waiting state at your phone, or park it in an orbit for a colleague. You may transfer the call to their extension and if you wish to speak to the caller after your colleague has finished set up a series call. When you leave your desk th...
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General key for the guide 1. Symbols used: : lift the handset : replace the handset 8 5 1 : dial the service code 2.. All features, unless otherwise denoted by † are available for both key telephone and single line telephone users. 3.. The instructions assume that a key telephone user obtains intern...
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Internal calls - making calls - pilot group calling - callback and camp on - override and break in - message waiting - paging external calls - making calls - preview dial - cli restrict - abbreviated numbers - last number dial - saved number dial - repeat dial - memo dial - account codes - dial bloc...
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Making internal calls you may contact an individual extension by ringing or making a voice announcement at the called extension. To call an extension - - dial the extension number or 0 for the operator or press the one-touch key or function key† with an extension number stored - if there is no answe...
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If the extension is busy you may choose to initiate either a callback : this allows you to make/take other calls before you are automatically alerted when the extension becomes idle (if it was busy) or is next used (if it was unanswered), or camp on : you remain off hook and wait until the extension...
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Override break in if an extension is busy, you may be permitted to send a signal (either off-hook ringing or a voice-announcement) to the called party indicating that you are trying to get through; or you may break in directly into the conversation of the busy party and all parties hear and may spea...
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Paging you may need to make an announcement over the loudspeakers of idle keytelephones and/or external equipment. Both key telephones and single line telephones can make paging calls (if allowed), but the latter is unable to receive a paging call. Telephones may be programmed into one of 16 or 64 i...
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Making external calls exchange line access may be programmed in a number of ways; you may select an individual line, dial a group access code or a common access code (ususally 9). You may need to check how your system is programmed in order to find the best way of making external calls. To make an e...
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By programming a cli restrict key it is possible to stop any cli (calling line identification) being sent from your telephone. Whilst the associated key lamp is lit, no cli is sent, when it is idle then cli is sent. To restrict cli to allow cli - - - press the cli restrict key - press the cli restri...
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Last number dial this allows you to quickly redial the last external number called. Display key telephones may view and access the last 10 numbers. To use the last number dial:- key telephone display key telephone single line telephone to erase - - - - - press the lnd key - press the lnd key - dial ...
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Repeat dial † if the external party is busy or does not answer, a key telephone may use the repeat dial feature to automatically retry the number up to three times. The number is busy/not answered to cancel the repeat dial - press the dc key - press the dc key - press the lnd key and listen for conf...
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Account codes these are user-dialled codes that may need to be entered when placing a call. An account code may be optional: to be entered at any time during a call (generally for call logging purposes), or forced: it must be entered every time an exchange line call is made, otherwise the system pre...
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Using an allocated password, this feature allows you to make an outgoing call which is normally restricted at an extension. The restriction is enforced again after the attempt unless the password is entered again. To make an outgoing call using walking toll restriction - - dial 7 6 3 - enter the 6 d...
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Internal calls - answering calls - message waiting - meet me page - doorphone call - virtual extensions external calls - answering calls - missed calls call pickup handsfree microphone headset operation dual cl keys hold transfer series call conference meet me conference section 2 answering calls.
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Answering internal calls incoming internal calls to your extension may ring or be voice announced† to answer an internal call:- key telephone single line telephone - if the call is ringing to connect - or if the call is voice announced, you may ‘talkback’ by speaking towards the phone note: the mic ...
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Answering calls message waiting : if an extension has tried to call you and left a message waiting request, you will have either a flashing ftr key or mw lamp or the indicator lamp will be flashing green. To answer a message waiting request - - dial 8 4 1 the system will automatically call the exten...
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Answering external calls external calls may be programmed to ring at any extension. To answer an external call:- key telephone single line telephone - if the call is ringing to connect - or and press the flashing line/group key - the two line appearance keys ( cl1 and cl2 ) mean that two external ca...
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Call pickup you may answer a call ringing at another extension by dialling a code or pressing a programmed pickup key to intercept the call. Extensions may be programmed into pickup groups. To pickup a ringing call - and dial 8 6 7 for an extension within your pickup group 8 6 8 and group number ( 1...
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Microphone† the mic key on a key telephone allows you to mute the handsfree microphone so that when you are on a call handsfree, your caller does not hear the conversation in your surrounding work area.; the microphone remains off until you turn it back on. You may also program a microphone cutoff k...
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Dual cl keys† each key telephone has two channel appearance keys ( cl1 and cl2 ) for making and answering calls. You may easily make a new call on one appearance key while a call is already in progress on the other. For example: you are talking on an external call on the cl1 key, and wish to ring an...
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Hold you may place a caller on hold to hear music on hold or silence. While the call is held you may process other calls or use a system feature. To hold an internal call:- key telephone single line telephone - press the hold key - press the recall key and remain - to reconnect, press the - to recon...
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Group hold: another extension in the same pilot group may dial a code to pick up the held call key telephone single line telephone - press the hold key - press the recall key - dial 8 3 2 and - dial 8 3 2 and - to reconnect, and dial 8 6 2 - to reconnect, and dial 8 6 2 park hold: the held call is p...
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Single line telephone: - press the recall key - dial the extension/pilot group number if the extension is busy press the recall key to retrieve the call; if ring no reply, dial another extension number or dial 8 0 8 to step round the pilot group - wait for answer, announce the call and to transfer o...
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Conference you may wish to set up a multi-party telephone conversation. The system allows either four or eight parties maximum per conference, with up to two external parties or up to seven if on isdn lines. A conference key may be programmed. To set up a conference:- key telephone single line telep...
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Meet me conference† this feature allows a key telephone user to invite others in the immediate area to join on an exchange line conference. The system releases the privacy on an exchange line so that other users can simply press the specific exchange line key to join the call. The key telephone must...
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Call forward follow me call redirect tandem ring manager/secretary do not disturb dnd/call forward bypass text messages room monitor section 3 forwarding calls.
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Call forward you may wish to redirect your calls to be taken by another extension whilst you are away from your desk. Key telephones may program a call forward key. To set/cancel a call forward - - dial the call forwarding code as follows 8 4 2 for dual ring; calls ring at your own and the destinati...
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To set external call forward for doorphone to cancel - - - dial 8 2 2 - dial 8 2 2 and 0 to cancel - dial the doorphone number 1 - 8 - listen for confirmation tone - dial the target abdial code - - listen for confirmation tone - follow me you may initiate the follow me feature from a destination ext...
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This feature allows you to select whether to take a call or to transfer an incoming call to a preassigned destination (e.G. Voice mail or the operator) without answering. It requires a redirect key to be programmed to redirect a call - incoming call is ringing - do not lift the handset or press any ...
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Manager/secretary† if you work closely with another colleague, such as a manager/secretary pairing, you may find it useful to be able to intercept your colleague’s calls and to ‘buzz’ them to alert them to give you a call when convenient. You and your colleague require buzzer and boss call forward k...
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Do not disturb (dnd) this feature allows you to be undisturbed by incoming calls/paging announcements. When dnd is set, you may continue to use your phone in the normal manner. To set/cancel dnd - - dial 8 4 7 or press the dnd key † - dial the dnd code as follows: 1 : to block incoming exchange line...
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Text messages† as a key telephone user you may select a preprogrammed text message at your extension to provide calling key telephones with information when you are not available. You may add digits for a date, time or phone number after some messages. There are twenty messages, listed below are the...
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Room monitor† this feature allows a key telephone to listen to the sounds in another keytelephone’s work area over the handsfree microphone. It does not allow for any conversationbetween the monitored and monitoring phones. A room monitor key must be programmed. To activate room monitor (at the moni...
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Programming keys programming abdials name storing alarm volume control ring tones confirmation tone lamps checking displays multi-language display time and date music night service section 4 programming.
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Programming keys† a key telephone has two sets of keys which may be programmed by the user. Programmable function keys: your key telephone may have either 12 or 24 of these key with lamps. You may choose to program either an extension number, exchange line or a feature using the function code under ...
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Feature service code feature service code feature service code abdial store common call specific 853 + code 813 + code forward all calls busy transfer dual ring unanswered doorphone 848 843 842 845 822 override 809 abdial store group call specific 854 + code 814 + code paging internal group external...
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Feature function code feature function code feature function code abdial call specific common call general 1037 + code 1037 + hold forward all calls busy transfer dual ring unanswered doorphone 1055 1002 1000 1003 1087 one touch serial 1034 abdial call specific group call general 1038 + code 1038 + ...
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Programming abdials† there are 1000 or 2000 abdial codes (depending on system size) that can be split into common or group codes as necessary. These may be stored at a key telephone and may be accessed by all key telephone and single line telephone users on the system. To store an abdial - press an ...
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Name storing† a name may be assigned to each extension and abbreivated dial code. A display key telephone may program any extension name and the abdial names if allowed. The characters are stored under the ten one touch keys as follows : one touch key 1 2 3 4 5 characters a b c d e f g h i j k l m n...
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Alarm to set/cancel - - dial 8 2 7 and the alarm type 1 = one-off, 2 = repeated every day - to set, enter the alarm time in 24 hour format, or to cancel enter 9 9 9 9 - to silence the alarm: display key telephone non display/single line telephone - press the clear key - listen to music/tone and volu...
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Ring tones† you may select a distinctive ring tone to differentiate your extension from others and to distinguish between internal and external calls. To listen to the tones - press an idle cl key - dial 8 1 1 and dial 1 for internal ring or 2 for external ring - dial the code for the desired ring p...
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Lamps † key lamp indication meaning cl flicker _____/\/\_____/\/\____ channel in use fast flutter /\/\_/\/\_/\/\_/\/\_/\/\_/\/\_ incoming call on channel dnd on steady ___________________ do not disturb set exchange line flicker green _____/\/\____/\/\_____ line in use at your station flutter green ...
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Checking displays† a display key telephone may confirm details about features and numbers that are stored at their extension - press the check key - press the key or dial the digits as below - press the clear key to return to the normal display key/digits display shows cl1 own extension number/name,...
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Time and date† a key telephone may be permitted to change the displayed time and date - press an idle cl key - dial 8 2 8 and the password (normally 0000) - dial the two digits for the year - dial the two digits for the month (01-12) - dial the two digits for the day (01-31) - dial the digit for the...
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Background music : if a customer-provided music source is connected, a key telephone user may be able to activate background music to play over the speaker whenever their extension is idle. To turn background music on/off † - press an idle cl key - dial 8 2 5 and listen for confirmation tone - press...
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Dss console super display - menus - programming an abdial - programming a function key - programming a one touch key - other menu options executive display - menus - abbreviated dial menu - extension dial menu - other menu options basic station voice mail voice announce unit - forward with personal ...
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Dss console the dss console gives a busy lamp field and one key access to extensions or exchange lines, and simplifies the transferring of calls. There are two types of dss consoles, a 24 key and a 100 key console; the latter has a bottom row of fixed keys which are detailed over the page. Busy lamp...
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100 key dss console each of the 100 keys may have two numbers stored and each level has its own busy lamp field; the keys ext.1 and 2 are used to select the range. The bottom row of fixed keys with busy lamp fields are used as follows: alt: press to activate an alternative (preprogrammed) answering ...
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Super display the super display keystation has an 8-line display with menu driven features providing in-context prompts. The best way to learn about the features available is to experiment with the different menus. From the normal display, when you press the key alongside the [menu] option, you have...
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Pressing the pgm/save prompt key brings up the programming/save menu from which you may select any of the following: alarm ----------- alarm 1 ----- alarm 2 : set the alarm time, type 1 (one-off), type 2 (repeated) transfer ----------- call forward ------------ set : forward all calls to another ext...
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Pressing the clear.Menu prompt key brings up the clear menu from which you may select any of the following: clear camp on ----------------- clear all camp on : cancel all camp-ons set to any extensions or exchange lines ----- ---- clear icm camp on : cancel any camp-ons to extensions -------- - clea...
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To program an abbreivated dial: menu pgm/save.Menu save abb dial abb dial abb: system pgm/save abb: group [menu] [ → ] [ → ] [ → ] set abb:common abb 0090 abb 0090 abb 0090 0987654321 abcd uvwxyz input abb no. Input dial data efgh - ijkl space clear abb no. ↑ clear abb no. ↑ mnop special abb no. ↓ a...
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Press save key press clear key to complete after a name is stored, you may use the abb no. ↑ or ↓→ keys to scroll to another code to dial an abdial: you may search for an abdial by name. From the normal display, press the [ menu] key. Menu abb:common dial abb:common dial a.B.C p.Q.R airco d.E.F s.T....
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To program a function key: menu pgm/save.Menu key program pgm/save ftr key press function key [menu] [ → ] [ → ] [ → ] press [menu] key press pgm/save key press ftr key select a function key eg. Key 24 clear key program key24 key program key24 conference input function code data [ → ] [ → ] enter th...
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To program a one touch key: menu pgm/save.Menu key prog one touch pgm/save one touch [menu] [ → ] [ → ] [ → ] clear key 02 key02 key 02 key 02 tim 268 tim 268 abcd uvwxyz input dial data efgh - tim ijkl space clear clear mnop special qrst etc save [ → ] save [ → ] save [ → ] [ → ] enter extension nu...
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Other menu options when you are processing a call, some of the typical features you may wish to use, are easily accessed by pressing the key alongside the feature name on the display. The [directory] menu allows quick access to abbreviated dials and extensions by searching using names. Directory dia...
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In-conversation (with extension) menu: conf conf conf talking to ext 265 icm dial calling ext 268 talking to ext 268 conference answer hold clear set [ → ] [ → ] [ → ] [ → ] press conference key dial extension to join wait for extension to press set key conference eg 268 answer conf conf icm dial ex...
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Busy extension menu: override a dnd/forward busy ext 269 call the next extension bypas call step call leave a message waiting message override send an off-hook signal to the busy extension interrupt the busy extension’s call break in camp on camp on so to be alerted when the [ → ] other party is fre...
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Executive display the executive display keystation has four soft keys which are used to access features without using service codes. From the normal display when you press any of the four keys underneath the display you have a choice of four menus. Icm prog clr dir : : : : these menus are explained ...
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Pressing the prog prompt key brings up the programming menu from which you may select any of the following: alm ---------- alm 1 --- alm 2 : set an alarm time, type 1 (one-off), type 2 (repeated) tfr ----------- cfw ------------------------------- set : forward all calls to another extension --- drn...
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Pressing the clr prompt key brings up the clear menu from which you may select any of the following: camp ------- all : cancel all camp-ons set to any extensions or exchange lines --- icm : cancel any camp-ons to extensions --- line : cancel any camp-on for an exchange line msg --------- all : clear...
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Abbreviated dial menu: . 6-24 tue 10:30am from idle, press one of the soft keys 200 john : : : : 6-24 tue 10:30am press the dir key icm prog clr dir : : : : directory dialling press for example abbc key for common abdials abbc abbg ext. : : : : directory dialling enter the 1st character of the desir...
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Extension dial menu: . 6-24 tue 10:30am from idle, press one of the soft keys 200 john : : : : 6-24 tue 10:30am press the dir key icm prog clr dir : : : : directory dialling press the ext. Key for extension abbc abbg ext. : : : : directory dialling enter the 1st character of the desired name using t...
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Other menu options when you are making an internal or external call, convenient features can be displayed by pressing any one of the four soft keys. Calling extension menu: press one of the soft keys bypass call (byp) - override a dnd or call foward set at the extension . Byp msg s/v step message (m...
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Busy extension menu: press one of the soft keys camp on (camp) - camp on so to be alerted when the other party is free . Camp step over more step call (step) - call the next extension in the pilot group : : : : override (over) - send an off-hook sgnal to the busy party press the more key bypass call...
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Basic station the basic station can access features using the service codes as described for the single line telephone if whenever you see the instruction to press the recall key, you press the hold key instead. The basic station has handsfree answerback so that if you receive an internal voice call...
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If voice mail is attached to your system, as a keytelephone user it is advantageous to have keys programmed to simplfy its use (conversation record is only available via a key) or all users may use feature codes as follows. For full details on the voice mail refer to the appropriate user guide. Key ...
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Voice announce unit (vau) you may use the vau to find out the date, time and an extension number. † - remain - press 3 for date announce press 6 for extension number press 8 for time announce forward with personal message : the vau enables you to set a call forward to another extension with a person...
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Vau messages : there are sixteen messages which may be set up by your installer to answer and queue incoming external calls. To record a vau message - and dial 7 1 6 - dial 7 to record (dial 5 to listen or 3 to erase) - dial the message number 0 1 - 1 6 - you will be prompted to record the message -...