NEC E322 User Manual - Before Calling Service

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English-30

Before Calling Service

Please make these simple checks before calling service  These tips may save 

you time and money as charges for receiver installation and adjustments of 

customer controls are not covered under your warranty

Symptoms

Items To Check And Actions To Follow

“Ghost ” or double 

image when using 

the tuner

•  This may be caused by an obstruction to the 

antenna due to high rise buildings or hills  Using a 

highly directional antenna may improve the picture

No power

•  Check to see if the display’s AC power cord is 

plugged into the outlet

•  Unplug the display and after 60 seconds reinsert 

the plug into the outlet and power on the display

No picture

•  At the rear of the display make sure the antenna 

connection is properly attached

•  Check to see if there is a station broadcast problem 

by trying multiple channels

•  Adjust the contrast and brightness settings

•  Check the Closed Caption settings as some text 

modes may block the visibility of the images on the 

display

Good picture but no 

sound

•  Increase the VOLUME

•  Confirm that the display is not muted by pressing 

the MUTE button on the remote control

Good sound but poor 

color

•  Adjust the contrast, color and brightness settings

Poor picture

•  Poor picture quality may occur when an activated 

S-VHS camera or camcorder is connected to your 

display and another peripheral at the same time  

Switch off one of the peripherals

Snowy picture and 

noise when using the 

tuner

•  Check the antenna connection and signal

Presence of a 

horizontal dotted line

•  This may be caused by electrical interference (e g  

hairdryer, nearby neon lights, etc )

•  Power cycle the equipment by turning off and then 

turning back on

Display not 

responding via the 

remote control

•  Determine if the batteries are working and replace 

batteries if necessary

•  Clean the remote control sensor lens on the 

display

•  If necessary, utilize the buttons located on the side 

of the display

•  Select the TV mode to ensure your remote control 

is set in the TV mode