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NEC POWERMATE ES 5200 - SERVICE Manual

Other manuals for POWERMATE ES 5200 - SERVICE: Service Manual

Summary of POWERMATE ES 5200 - SERVICE

  • Page 1

    First printing — february 1999 copyright 1999 nec computer systems division packard bell nec, inc. 1 packard bell way sacramento, ca 95828-0903 all rights reserved proprietary notice and liability disclaimer the information disclosed in this document, including all designs and related materials, is ...

  • Page 2: Contents

    Contents iii contents using this guide text conventions ...........................................................................Xiii related documents ........................................................................Xiv 1 reviewing system features front features...............................

  • Page 3

    Iv contents shutdown...................................................................................... 2-5 power-saving operation ............................................................... 2-6 system care.................................................................................. 2-7 ...

  • Page 4

    Contents v nec help center .........................................................................3-32 installing the nec help center ............................................3-32 uninstalling the nec help center ........................................3-33 resolutions for nec vistascan usb mon...

  • Page 5

    Vi contents configuring the nec snmp agent for windows nt ...........4-25 nec configuration change notification ......................................4-26 nec auto backup utility ............................................................4-27 5 installing options general rules ........................

  • Page 6

    Contents vii installing and removing expansion boards ..........................5-53 installing an expansion board — small desktop or desktop ...............................................................5-54 removing an expansion board — small desktop or desktop ......................................

  • Page 7

    Viii contents 6 solving system problems solutions to common problems .................................................... 6-3 system problems ................................................................... 6-3 diskette drive problems........................................................ 6-6 mo...

  • Page 8

    Contents ix memory........................................................................................ B-2 random access memory (ram)........................................... B-2 cache memory...................................................................... B-3 read only memory (rom).........

  • Page 9: Using This Guide

    Using this guide xi using this guide the powermate es 5200 series user’s guide provides a comprehensive reference to information about your computer. The guide contains the following information: chapter 1, reviewing system features, provides a look at the front, rear, internal, and peripheral featu...

  • Page 10: Warning

    Xii using this guide chapter 6, solving system problems, contains troubleshooting tips for solving simple problems and describes how to find help when you cannot solve a problem yourself. Chapter 7, getting services and support, describes the services available to you for information and help, and d...

  • Page 11: Text Conventions

    Using this guide xiii text conventions this guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! Warning warnings alert you to situations that could result in serious personal injury or loss of life. ! Caution cautions indicate situations that can d...

  • Page 12: Related Documents

    Xiv using this guide related documents in addition to this guide, the following printed documentation ships with your computer. Nec powermate es 5200 series quick setup/quick reference the quick setup shows how to quickly get the system connected and powered on. The quick reference briefly describes...

  • Page 13

    Using this guide xv in addition to the documentation that ships with the system, the following documentation is available from nec csd: nec powermate es 5200 series service and reference manual this manual provides information for maintaining, troubleshooting, and repairing the computer. This manual...

  • Page 14: Reviewing System

    1 reviewing system features front features rear features inside features stand speakers system features.

  • Page 15: Warning

    1-2 reviewing system features ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in appendix a, setting up a healthy work environment. This guide describes the powermate e...

  • Page 16

    Reviewing system features 1-3 front features — desktop models a – device bay cover f – disk activity lamp b – diskette drive g – sleep button/lamp c – usb port h – power button/lamp d – headphone connector i – 5 1/4-inch devices e – volume control.

  • Page 17: System Controls And Lamps

    1-4 reviewing system features front features — minitower models a – power button/lamp f – usb port b – sleep button/lamp g – 5 1/4-inch accessible bays c – disk lamp h – chassis foot d – volume control i – diskette drive e – headphone connector system controls and lamps system controls let you selec...

  • Page 18: Caution

    Reviewing system features 1-5 power lamp the round lamp in the power button is lit when system power is on. ! Caution do not power off the system while the system is in sleep mode. Sleep button press this button to suspend system operation when you plan to be away from your computer for a short time...

  • Page 19: Diskette Drive A

    1-6 reviewing system features diskette drive a use diskette drive a to copy data files to and from a diskette. You can also use it as a bootable drive for loading and starting programs from a diskette. ! Caution to prevent damage to your diskette drive and data, do not turn off the system or remove ...

  • Page 20: Cd-Rom Drive

    Reviewing system features 1-7 cd-rom drive some systems come with a 32x or 40x max variable cd-rom drive. Use the cd-rom drive to load and start programs from a compact disc (cd). You can also use the cd-rom drive to play audio cds. Note: you can boot your system from the cd-rom drive with a bootabl...

  • Page 21: Tape Backup Unit

    1-8 reviewing system features tape backup unit some models come with a tape backup unit. If your system has a tape backup unit, you can use it to quickly back up all or part of your system’s files to a high-capacity tape cartridge. Backup software helps you tailor the backup process to protect your ...

  • Page 22

    Reviewing system features 1-9 rear features — small desktop models a – pci slot h – keyboard port b – pci/isa shared slot i – mouse port c – usb port j – serial port 2 d – power supply k – serial port 1 e – line out jack l – vga monitor connector f – microphone in jack m – printer port g – lan conne...

  • Page 23: External Connectors

    1-10 reviewing system features rear features — minitower models a – power supply g – serial port 1 b – line out jack h – vga monitor connector c – microphone in jack i – usb port d – lan connector j – printer port e – keyboard port k – serial port 2 f – mouse port l – expansion board slots external ...

  • Page 24

    Reviewing system features 1-11 the keyboard port supports a ps/2 ® -compatible (personal system/2-compatible) 101-key or 104-key keyboard (in the u.S. And canada) or a 102-key keyboard (in the united kingdom and germany) with a 6-pin mini din connector. Vga monitor connector the system supports the ...

  • Page 25: Power Supply Features

    1-12 reviewing system features audio connectors the following connectors come integrated on the system board: microphone in jack the microphone in jack lets you connect a microphone for recording audio information in your data system files. Line out jack the line out jack allows you to connect an am...

  • Page 26: Caution

    Reviewing system features 1-13 voltage selector switch this switch sets the system voltage to 115 or 230 volts. ! Caution set the switch correctly for the voltage in your area. Most wall outlets in the united states and canada are 115 volts. Outlets in europe, australia, and asia (except taiwan) are...

  • Page 27: Inside Features

    1-14 reviewing system features inside features see the following figures for the location of features within the system. Feature descriptions follow. Inside the system — small desktop models a – expansion slots d – system board b – riser board e – internal hard drive c – power supply f – accessible ...

  • Page 28

    Reviewing system features 1-15 inside the system — desktop models a – expansion slots e – accessible device bays b – riser board f – internal hard drive c – internal hard drive g – system board d – power supply inside the system — minitower models a – expansion slots d – accessible device bays b – p...

  • Page 29: System Board

    1-16 reviewing system features system board system memory, the processor, and the system battery reside on the system board. The system board also comes with an audio subsystem and a lan controller, and it supports the agp standard. See “front audio and usb access” and “external connectors” for desc...

  • Page 30: Chassis

    Reviewing system features 1-17 desktop models two pci connectors one shared pci/isa connector one isa connector minitower models three pci connectors two isa connectors. Note: some minitowers have a fourth pci connector next to the isa connector. This connector is not supported and cannot be used. C...

  • Page 31: Stand

    1-18 reviewing system features desktop models five bays accommodate an internal 3 1/2-inch hard drive, a 3 1/2-inch diskette drive, a 3 1/2-inch device (for a diskette drive or a hard drive), and two 5 1/4-inch accessible devices. Minitower models six bays accommodate two internal 3 1/2-inch hard dr...

  • Page 32: Speakers

    Reviewing system features 1-19 speakers some systems come with a pair of high-quality stereo speakers that you can arrange to suit your work environment. An ac adapter comes with the speakers if you ordered speakers. Set up the speakers with the ac adapter. Note: see the documentation that comes wit...

  • Page 33: Software

    1-20 reviewing system features audio on the system board the system board comes with an audio subsystem. The audio chipset gives you a surround sound system for three- dimensional sound effects — much like a live performance! It also provides wavetable synthesis. (wavetable synthesis uses actual rec...

  • Page 34

    Reviewing system features 1-21 nec os restore cd in the event of operating system problems, you can restore your operating system using the nec os restore cd. The nec os restore program on the cd performs a complete restore of the operating system. It also provides options for reformatting and repar...

  • Page 35

    1-22 reviewing system features intel landesk ® client manager use landesk software to track system information such as serial number, bios version, memory capacity, disk capacity, expansion board settings, and applications. Use landesk software for remote starts from a server computer using wake-on ...

  • Page 36

    Reviewing system features 1-23 laplink ® enterprise use laplink software for transferring files, accessing files on remote systems. Partitionmagic ™ repartition your hard drive while leaving your data intact with partitionmagic. Includes bootmagic ™ software for easily managing multiple operating sy...

  • Page 37: Security

    1-24 reviewing system features security the system has hardware, software, and mechanical security features that offer protection against unauthorized access to your system and data. The following security features are available with the system: password security the cmos setup utility includes a fe...

  • Page 38: Setting Up The System

    2 setting up the system cable connections startup shutdown power-saving operation system care more information.

  • Page 39: Cable Connections

    2-2 setting up the system this chapter provides the information you need to set up and use the powermate es 5200 small desktop, desktop, and minitower computers. Some of the information provided includes cable connections, system startup procedures, system shutdown procedures, and system care. The c...

  • Page 40: Warning

    Setting up the system 2-3 see your network administrator for guidelines on configuring the system for network access. Set the voltage switch correctly for your area. The correct setting for the u.S. And canada is 115v. ! Warning set the voltage switch correctly for your area. Connect system power co...

  • Page 41

    2-4 setting up the system at the bottom of this screen, a message like the following appears: press [esc] to show post, [f2] to enter setup. Note: when your system is started, it performs a power-on self-test (post) to check your hardware for any changes since the last startup. To see the messages d...

  • Page 42: Shutdown

    Setting up the system 2-5 shutdown follow these steps to shut down (power off) your computer. 1. Save your work. See the documentation that comes with your application. 2. Exit the application program. 3. Make sure that the hard drive, diskette drive, and any other drives are not in use. A lit devic...

  • Page 43: Power-Saving Operation

    2-6 setting up the system power-saving operation if the system is running the windows 95 or windows 98 operating system, you can put it in sleep mode — a power- saving state — by pressing the sleep button on the front of your unit. This is a convenient way of conserving energy when you are going to ...

  • Page 44: System Care

    Setting up the system 2-7 in addition, you can configure conditions under which your monitor and hard drive are placed in a power-saving state. See “cmos setup utility” in chapter 3 for more information on using power management features. System care your system is a durable, dependable computer bui...

  • Page 45

    2-8 setting up the system disconnect your system from telephone and power lines when an electrical storm threatens. If you have a fax/modem, lightning can travel in on the phone line and damage both the fax/modem and the system unit. Lightning can also travel in on power lines and damage your monito...

  • Page 46: Warning

    Setting up the system 2-9 keeping your system in good condition maintain the condition of your system by periodically using the following general procedures. ! Warning for safety, power off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the compu...

  • Page 47

    2-10 setting up the system moving or shipping your system use these steps to prepare your system for moving or shipping: 1. Back up the files on the hard drive to diskettes, zip disks, or tape cartridges. Be sure to take precautions for storing and transporting zip disks, diskettes, or tape cartridg...

  • Page 48: More Information

    Setting up the system 2-11 more information once you have your system up and running, we suggest that you do the following: install applications provided by nec csd from the nec application and driver cd. See “setting up a healthy work environment” in appendix a. Install any of your own applications...

  • Page 49: Configuring The System

    3 configuring the system configuration tools and utilities cmos setup utility flash utility nec os restore cd nec application and driver cd nec help center resolutions for nec vistascan usb monitors jumper settings.

  • Page 50

    3-2 configuring the system this chapter provides information on configuring your computer. It includes information about the cmos setup utility for configuring hardware and the system. It also provides information about the flash utility for bios updates, the nec os restore cd for rebuilding the har...

  • Page 51

    Configuring the system 3-3 configuration tools and utilities configuration method, tool, or utility boot devices, determining cmos setup (bios features setup menu) boot order, changing cmos setup (bios features setup menu) configuring hardware cmos setup (integrated peripherals menu) jumper settings...

  • Page 52

    3-4 configuring the system configuration tools and utilities configuration method, tool, or utility hardware, adding cmos setup (standard cmos setup menu, bios features setup menu, power management setup menu) healthy environment (online document), installing nec application and driver cd ide device...

  • Page 53

    Configuring the system 3-5 configuration tools and utilities configuration method, tool, or utility onboard sound, onboard lan, enabling cmos setup (integrated peripherals menu) operating system, restoring nec os restore cd parallel port, enabling, configuring cmos setup (integrated peripherals menu...

  • Page 54: Cmos Setup Utility

    3-6 configuring the system configuration tools and utilities configuration method, tool, or utility video device, assigning irq for cmos setup (pnp/pci configuration setup menu) video device, subjecting to power management cmos setup (power management setup menu) virus protection, enabling cmos setu...

  • Page 55: How To Start Cmos Setup

    Configuring the system 3-7 nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place. This lets you restore your system to the current parameters if you ever need to replace the battery. How to start cmos setup to start the cmos ...

  • Page 56: How To Use Cmos Setup

    3-8 configuring the system how to use cmos setup use the keys described in the narrow legend near the bottom of the setup menu to make your selections or exit the current menu. The following table describes the navigation keys. Navigation keys key function esc quits the menu. Enter executes command ...

  • Page 57: Standard Cmos Setup

    Configuring the system 3-9 the following menu items are available from the main menu. Standard cmos setup bios features setup chipset features setup power management setup pnp/pci configuration setup load setup defaults special features setup integrated peripherals supervisor password user password ...

  • Page 58: Bios Features Setup

    3-10 configuring the system date time hard disk type, size, cylinders, heads, preconfiguration mode diskette drive base memory extended memory other memory total memory bios features setup choose the bios features setup menu by selecting it from the main menu and pressing enter . ! Caution setting i...

  • Page 59: Chipset Features Setup

    Configuring the system 3-11 boot up num lock status gate a20 option security option pci/vga palette snoop os select for dram > 64mb delay for hdd (secs) dmi event log clear all dmi event log view dmi event log mark dmi events as read event log capacity event log validity chipset features setup choos...

  • Page 60: Power Management Setup

    3-12 configuring the system power management setup choose the power management setup menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system to malfunction. The following features are available from the power managem...

  • Page 61: Caution

    Configuring the system 3-13 resume by ring resume by alarm date (of month) alarm (appears only when resume by alarm is enabled) time (hh:mm:ss) alarm (appears only when resume by alarm is enabled) wake up on lan restore ac/power loss irq[3-7,9-15],nmi primary ide 0 primary ide1 secondary ide 0 secon...

  • Page 62: Load Setup Defaults

    3-14 configuring the system pnp os installed resources controlled by (for irqs 3, 4, 5, 7, 9, 10, 11, 12, 14, and 15, with settings for pci/isa pnp or legacy isa) reset configuration data assign irq for vga assign irq for usb load setup defaults choose the load setup defaults menu by selecting it fr...

  • Page 63

    Configuring the system 3-15 the following features are available from the special features setup menu. Under post showing chassis fan detected power fan detected cpu fan detected chassis intrusion detect voltage detected under cpu plug & play cpu speed: disable manual 200 mhz (66 x 3) 233 mhz (66 x ...

  • Page 64: Integrated Peripherals

    3-16 configuring the system cpu fan rpm system temperature cpu temperature cpu critical temp shutdown temp integrated peripherals choose the integrated peripherals menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your sys...

  • Page 65: Supervisor Password

    Configuring the system 3-17 ide secondary master udma ide secondary slave udma on-chip primary pci ide on-chip secondary pci ide usb keyboard support init display first (pci slot or agp) onboard sound onboard lan onboard fdc controller onboard serial port 1 onboard serial port 2 onboard parallel por...

  • Page 66: User Password

    3-18 configuring the system user password choose the user password menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system to malfunction. Follow the prompts in the dialog box to set up, change, or disable the user p...

  • Page 67: Exit Without Saving

    Configuring the system 3-19 exit without saving choose the exit without saving menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system to malfunction. This menu allows you to abandon all cmos value changes and exit t...

  • Page 68: Caution

    3-20 configuring the system 2. Contact nec csd support for instructions on downloading the bios code and on performing the flash rom update. 3. Turn off the system. 4. Put the flash diskette in drive a, and turn on the system. The flash memory writer menu appears. Do not touch any keys unless direct...

  • Page 69: Nec Os Restore Cd

    Configuring the system 3-21 nec os restore cd the following procedures describe how to use the nec os restore cd that ships with your system. Please read the following sections in their entirety before using the nec os restore cd to restore the windows operating system or the factory-installed drive...

  • Page 70: Caution

    3-22 configuring the system auto , which reformats and repartitions the hard drive before restoring the windows os and factory-shipped drivers (see “auto rebuild and restore”) custom , which reformats the hard drive with the option to repartition before restoring the windows os and factory- shipped ...

  • Page 71

    Configuring the system 3-23 welcome screen 2. Click continue to continue (or exit to exit the program). A license agreement screen appears with three options: back, reject, and accept. 3. Read the license agreement and click accept to continue. The restore mode screen appears with four options: back...

  • Page 72: Auto Rebuild and Restore

    3-24 configuring the system auto rebuild and restore follow these steps to reformat and repartition your hard drive. ! Caution this os restore program deletes all the data on your hard drive. If possible, back up your data before performing an os restore. 1. Launch the nec os restore cd and follow t...

  • Page 73

    Configuring the system 3-25 note: some older software may not work in a windows 95 or windows 98 system configured for fat 32. In addition, select fat16 if a dual- boot system (with windows 95 or windows 98 and windows nt 4.0) is desired. 4. A fat 16 or fat 32 partition warning screen appears indica...

  • Page 74: Custom Rebuild And Restore

    3-26 configuring the system custom rebuild and restore follow these steps to format your hard drive with choices on repartitioning the drive: ! Caution this os restore program deletes all the data on your hard drive. If possible, back up your data before performing an os restore. 1. Launch the nec o...

  • Page 75

    Configuring the system 3-27 click back to return to the partition information screen. Click quick to do a quick hard drive format. Click full to do a full hard drive format. Click exit to terminate the restore process. 4. After you select the type of hard drive format you want to do (quick or full),...

  • Page 76

    3-28 configuring the system note: some older software may not work in a windows 95 or windows 98 system configured for fat 32. Note: in windows nt 4.0 systems, the partition information screen does not appear. Instead, the fat16 partition warning appears. This screen is described in the following pa...

  • Page 77: Caution

    Configuring the system 3-29 fixing the operating system follow these steps to restore the operating system without repartitioning or reformatting the hard drive. (this leaves your data intact.) ! Caution if possible, back up your data before performing an os restore. 1. Launch the nec os restore cd ...

  • Page 78: Caution

    3-30 configuring the system nec application and driver cd your system comes with an nec application and driver cd. Use this cd to install any or all of the software that comes with your system, including applications device drivers the nec help center (online documentation) the healthy environment o...

  • Page 79: Installing Software

    Configuring the system 3-31 in windows, launch the application and driver cd by inserting the cd into the cd-rom drive. The application and driver installation utility dialog box appears. See “installing software” for further instructions. Installing software the application and driver installation ...

  • Page 80: Nec Help Center

    3-32 configuring the system 3. Click the install button to install your selection. Follow the on-screen instructions to install your selection. 4. Click exit to close the application and driver installation utility dialog box. 5. Remove the cd from the cd-rom drive when the installation is complete....

  • Page 81: Usb Monitors

    Configuring the system 3-33 follow the instructions in the previous section, “nec application and driver cd” to install the nec help center online documentation. The nec help center is in the list of applications that appear when the nec application and driver cd is launched. Install it in the same ...

  • Page 82: Jumper Settings

    3-34 configuring the system resolutions for 15- and 17-inch nec vistascan usb monitors mode resolution horizontal frequency (khz) vertical frequency (hz) 1 720 x 400 31.47 70 2 640 x 480 31.47 60 3 800 x 600 35.16 56 4 1024 x 768 35.52 87 5 640 x 480 37.50 75 6 800 x 600 37.88 60 7 640 x 480 43.3 85...

  • Page 83: Caution

    Configuring the system 3-35 system board configuration settings system board jumpers enable you to configure your system for a particular system requirement. You may need to change the system board settings to: configure the system for a graphics board by disabling the onboard vga restore the cmos s...

  • Page 84

    3-36 configuring the system locating system board jumpers a – jvga1 (vga mode) c – jp1 (power on mode) b – jbat1 (cmos clear) setting onboard vga if you add a graphics board to your system, you must disable the onboard vga by changing the jumper setting on block jvga1 (see the following table). Onbo...

  • Page 85

    Configuring the system 3-37 clearing cmos if you need to manually reset your cmos settings to their factory state, change the jumper setting on block jbat1 after the system has been unplugged. The following table lists the jumper settings, and the function of each setting. Move the jumper back to pi...

  • Page 86: Warning

    3-38 configuring the system changing a system board jumper setting change a system board jumper setting using these guidelines. See the previous sections for specific jumper settings. Note: nec csd recommends using needle- nose pliers to move a jumper. 1. Record your customized cmos settings before ...

  • Page 87: Zip Drive Jumpers

    Configuring the system 3-39 5. Replace the cover(s): for a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the minitower side covers.” nec 32x cd-rom drive jumpers the nec 32x cd-rom drive cdr-1900a/pbm uses a three-position...

  • Page 88: Tape Backup Unit Jumpers

    3-40 configuring the system drive 1 select (slave drive select) — right-most pin set jumpered cable select mode — all three pin sets jumpered tape backup unit jumpers cable select jumper — (1,2) not used master device (5,6) enabled, ds jumpered disabled, ds open (factory default) slave device (3,4) ...

  • Page 89: Managing System

    4 managing system resources system management tools landesk client manager cheyenne backup nec tooltelligent suite nec webtelligent nec snmp agent nec configuration change notification nec auto backup utility.

  • Page 90: System Management Tools

    4-2 managing system resources this chapter provides information about the software tools and utility programs that may be available with your system. These utilities can be used to manage local or networked resources and monitor systems for unusual behavior. Tools include landesk client manager and ...

  • Page 91

    Managing system resources 4-3 system management tools and utilities management activity method, tool, or utility hard drive backups, performing on schedule cheyenne backup utility hard drive failure, detecting cheyenne backup nec auto backup utility hard drive, monitoring nec configuration change no...

  • Page 92: Landesk Client Manager

    4-4 managing system resources landesk client manager landesk ® client manager (ldcm) is a software program that uses the desktop management interface (dmi) standard to manage components (network interface cards, memory, software applications) within a client or remote pc system. It provides features...

  • Page 93: Pc Health Indicator

    Managing system resources 4-5 detect changes to cpu, memory, and hard drive characteristics and alert you to these changes (configuration change notification) transfer files to and from client workstations remotely reboot client workstations. There are two main components of client manager: pc healt...

  • Page 94

    4-6 managing system resources selecting the pc health meter the pc health meter is a traffic signal that provides a visual indicator of workstation health. A red light indicates that a critical system event has occurred. You are required to fix the problem immediately. A yellow light or noncritical ...

  • Page 95: Inventory

    Managing system resources 4-7 inventory client manager inventory views the hardware and software components of your workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio keyboard/mouse video system resources i/o ports operating system...

  • Page 96: Dmi

    4-8 managing system resources dmi as a part of the landesk client manager, the desktop management interface (dmi) is the standard interface used to manage system components on the computer. Examples of system components are network interface cards and software applications. System components provide...

  • Page 97

    Managing system resources 4-9 current readings are displayed for temperature, power supply voltages, and chassis state. Interrupts can be detected when “out of range” conditions occur. User prompts are displayed to alert the user to a potentially harmful condition. Using the chassis intrusion notifi...

  • Page 98: Ldcm Admin Function

    4-10 managing system resources 2. Open the tools menu and click pc health . The pc health window appears. The chassis opened field displays the yes setting. 3. Click clear next to the chassis opened field. 4. Exit from landesk client manager. Ldcm admin function the following information is for syst...

  • Page 99: Cheyenne Backup

    Managing system resources 4-11 cheyenne backup cheyenne backup is a data management and backup program, available on systems running the windows 95 or windows 98 operating system. This program is separate from but integrates into the intel landesk client manager’s smart hard drive auto-backup utilit...

  • Page 100

    4-12 managing system resources nec desktop snmp agent for monitoring the features, configurations, and locations of computers in your network nec configuration change notification for screen notifications of changes in the processor, main memory, or hard drive upon restart nec auto backup utility, t...

  • Page 101: Nec Webtelligent

    Managing system resources 4-13 server tools nec snmp desktop manager nec snmp agent nec auto backup utility webtelligent software put a check next to the utilities you want to install and follow the screen prompts to install utilities. Restart the system after the installation is complete. Nec webte...

  • Page 102: Nec Webtelligent Features

    4-14 managing system resources nec webtelligent nec webtelligent features nec webtelligent provides the administrator with the following features and benefits. Webtelligent account management create and delete user accounts change user passwords disable user accounts asset management discovery of ne...

  • Page 103

    Managing system resources 4-15 system health monitoring set threshold limits for voltage and system temperature generate alert for high voltage, temperature, or fan speed generate alert for chassis intrusion session management online help view system and log events security intranet user authenticat...

  • Page 104

    4-16 managing system resources microsoft windows 95 or windows 98 operating system or windows nt 4.0 operating system and associated web server software microsoft windows 95 or windows 98 with microsoft personal web server version 1.0 or later microsoft windows nt with peer web server version 2.0 or...

  • Page 105

    Managing system resources 4-17 nec auto-discovery agent tcp/ip. Nec webtelligent installation install the webtelligent software and the nec auto discovery agent software on a windows 95, windows 98, or windows nt web server as follows. 1. Close all open applications before installing webtelligent an...

  • Page 106

    4-18 managing system resources 3. Install the webtelligent software on the web server. Note: webtelligent software is available on the nec application and driver cd (on some system models). For models without the webtelligent software, the software can be downloaded from the nec csd website ( www.Ne...

  • Page 107

    Managing system resources 4-19 if downloading the auto discovery agent software from the nec csd website ( www.Nec- computers.Com ), save the download file in your c:\temp directory or other directory. Double click setup.Exe , and follow the prompts. Note: before installing the nec auto discovery ag...

  • Page 108

    4-20 managing system resources webtelligent login screen click login . The webtelligent screen displays (see the following screen). Click discover on the webtelligent screen to collect a list of machines to manage. Double click the q icon on the webtelligent screen and click on the domain name to lo...

  • Page 109: Nec Snmp Agent

    Managing system resources 4-21 nec webtelligent control screen nec snmp agent the nec desktop simple network management protocol (snmp) agent is an extension to the microsoft snmp agent. The nec snmp agent permits a network administrator to manage nec powermate clients. The nec snmp agent performs t...

  • Page 110

    4-22 managing system resources help desk support — provides information such as bios versions. Alert notification — provides alerts when thresholds are exceeded (for example, when temperatures exceed specified limits in a computer). Snmp-managed devices on a network send messages (traps) when a pres...

  • Page 111: Or Windows 98

    Managing system resources 4-23 2. For systems without nec snmp agent on the nec application and driver cd, download the software from the nec csd website ( www.Nec-computers.Com ). Save the download file in your c:\temp directory or other appropriate directory. Double click setup.Exe and follow the ...

  • Page 112

    4-24 managing system resources traps for “public” community — limits the set of computers that receive traps from this computer to those with the ip or ipx addresses that the user provides. Note: for an snmp management console, such as the nec desktop manager and hp openview, ip addresses (for examp...

  • Page 113: Windows Nt

    Managing system resources 4-25 configuring the nec snmp agent for windows nt configure the nec snmp agent for windows nt as follows. 1. In the windows taskbar, click start , point to settings , and click control panel . 2. At the control panel, double click the network icon. 3. At the network screen...

  • Page 114: Nec Configuration Change

    4-26 managing system resources note: for an snmp management console, such as the nec desktop manager and hp openview, ip addresses (for example, 157.123.176.100) must be entered in the traps for “public community” to receive traps from the nec snmp agents. For the nec snmp agent to send a trap to th...

  • Page 115: Nec Auto Backup Utility

    Managing system resources 4-27 nec auto backup utility the nec auto backup utility works with landesk client manager and cheyenne backup to detect predicted hard drive failures and to automatically back up the data from the failing drive. The utility only works with smart hard drives and it requires...

  • Page 116: Installing Options

    5 installing options general rules safety precautions small desktop and desktop system unit cover minitower system unit covers system board options expansion boards data storage devices.

  • Page 117: General Rules

    5-2 installing options this chapter provides installation instructions for a variety of industry-standard and nec csd expansion options that you can add to your system. Included in the chapter are instructions for memory module upgrade processor upgrade expansion board installation data storage devi...

  • Page 118: Safety Precautions

    Installing options 5-3 safety precautions observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning. ! Warning before removing system covers, turn off the power and unplug the system power cab...

  • Page 119: Small Desktop and Desktop

    5-4 installing options always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. When installing a cable, route the cable so it is not pinched by other ...

  • Page 120: Caution

    Installing options 5-5 note: if the cover is removed, landesk client manager logs the intrusion and reports it in a screen message the next time the system is booted. This message appears every time the system is rebooted until the report is cleared. For more information on closing the notification ...

  • Page 121

    5-6 installing options locating the cover screw — small desktop a – cover screw locating the cover screws — desktop a – cover screws 5. From the rear of the system, grasp the sides and slide the cover about an inch away from the front. Note: the cover fits tightly. Press against the rear panel to sl...

  • Page 122

    Installing options 5-7 releasing the small desktop cover a – slots c – tabs b – tabs d – metal securing rail.

  • Page 123: Caution

    5-8 installing options releasing the desktop cover a – slots c – slots b – tabs d – tabs replacing the small desktop or desktop cover replace the small desktop or desktop cover as follows. ! Caution to prevent damage to system cables, carefully tuck the cables out of the path of the cover. 1. Positi...

  • Page 124

    Installing options 5-9 3. Slide the cover forward to meet the front panel (see the following figure). Note: the cover fits tightly. If the cover does not slide off all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear. Replacing the s...

  • Page 125

    5-10 installing options replacing the desktop cover a – slots c – slots b – tabs d – tabs 4. Secure the cover with the cover screw(s). (see the previous section, “removing the small desktop or desktop cover.”) 5. Replace any lock or security cable (if one has been installed). 6. Reconnect all extern...

  • Page 126: Warning

    Installing options 5-11 minitower system unit covers the following sections describe how to remove and replace the minitower system unit covers and open the chassis floor. (for small desktop and desktop systems, see “small desktop and desktop system unit cover.”) removing the minitower side covers b...

  • Page 127: Caution

    5-12 installing options 1. Turn off and unplug the system unit. 2. Disconnect any external options (such as a keyboard and monitor) from the front or rear of the system unit. ! Caution electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object bef...

  • Page 128

    Installing options 5-13 locating the top and left side cover screws — minitower a – top cover screw b – left side cover screw locating the right side cover screw — minitower a – chassis bracket c – screwdriver hole b – right side cover tab d – screw.

  • Page 129

    5-14 installing options 5. Push up on the slide lock at the rear of the chassis to unlock the left side cover (see the following figure). 6. While holding the rear of the system unit with one hand, grasp the recess in the left side cover with your other hand and slide the cover back about an inch. A...

  • Page 130: Caution

    Installing options 5-15 replacing the minitower side covers replace the side covers as follows. ! Caution ensure that all cables are positioned to prevent kinking, crimping, abrasion, or cutting while installing the side cover. Check that the ribbon cables are folded along their fold lines and out o...

  • Page 131

    5-16 installing options replacing the minitower left side cover a – cover tabs (under cover) c – side cover flanges b – tab slots d – securing rails 4. Press the top and bottom of the side cover against the chassis and slide the cover toward the front of the chassis until it locks in place. Note: if...

  • Page 132: Warning

    Installing options 5-17 6. Replace the cover screws. For the left side cover, replace the screw that secures the back edge of the cover to the edge. For the right side cover, replace the screw that secures the right side cover tab to the chassis bracket within the system (see the figure in “removing...

  • Page 133

    5-18 installing options 2. Remove the front panel (see “removing the front panel — minitower,” later in this chapter). 3. Remove the screw holding the top cover to the rear of the chassis (see the figure in “removing the minitower side covers”). 4. Lift the back end of the cover up about an inch to ...

  • Page 134: Opening The Chassis Floor

    Installing options 5-19 2. Align the tabs under the front edge of the cover with the slots in the top edge of the chassis. 3. Pull the cover towards the rear of the chassis and set it down over the chassis. 4. Check that the corners on the rear of the cover fit over the back of the chassis. 5. Secur...

  • Page 135: Closing The Chassis Floor

    5-20 installing options 6. Grasp the two board handles and pull the board out further if you cannot access to the components you are upgrading. If you need to replace the board, see “removing the system board — minitower” later in this chapter. Opening the chassis floor — minitower a – screw c – cha...

  • Page 136: System Board Options

    Installing options 5-21 3. Secure the floor to the chassis with the previously removed screw. 4. Place the system unit upright and swivel the two chassis feet out, perpendicular to the system unit. 5. Replace the left side cover (see “replacing the minitower side covers”). System board options this ...

  • Page 137: Memory Upgrade

    5-22 installing options memory upgrade memory upgrades are installed into memory module sockets on the system board. Your system uses dual inline memory modules (dimms). The system board has two module sockets and supports up to 512 mb of non-ecc high-speed memory. The system supports 168-pin sdram ...

  • Page 138

    Installing options 5-23 supported dimms dimm size non-ecc configuration ecc configuration 32 mb 4 mbit x 64 4 mbit x 72 64 mb 8 mbit x 64 8 mbit x 72 128 mb 16 mbit x 64 16 mbit x 72 256 mb 32 mbit x 64 32 mbit x 72 sample dimm upgrade paths* total memory dimm 1 dimm 2 32 mb 32 mb 64 mb 32 mb 32 mb ...

  • Page 139: Caution

    5-24 installing options 2. With the left mouse button, click properties . The general tab shows the random access memory (ram). This is the amount of system memory in your computer. In windows 95 or windows 98, you can also find the amount of memory by pointing to my computer , clicking the right mo...

  • Page 140

    Installing options 5-25 3. Press the plastic clips at the outer edges of the socket away from the memory module (see the following figure). This ejects the dimm from the socket. Removing a dimm a – plastic clip 4. If installing a dimm, see the next section, “installing a dimm.” 5. If you are not ins...

  • Page 141: Caution

    5-26 installing options installing a dimm install a memory module by performing the following steps. 1. Remove the system board to access dimm sockets. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a min...

  • Page 142

    Installing options 5-27 in a minitower system, see “replacing the system board — minitower.” inserting a dimm a – plastic clips b – notches 7. Replace the cover(s): for a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the m...

  • Page 143: Processor Upgrade

    5-28 installing options processor upgrade the system has an s.E.C. Processor cartridge that connects to a slot 1 242-pin edge connector on the system board. The processor cartridge is secured to the connector in a retention mechanism. When a cartridge is inserted in the connector, the vid pins progr...

  • Page 144: Warning

    Installing options 5-29 if your system has a celeron or pentium iii processor, see the next section, “removing the celeron or pentium iii processor cartridge.” if your system has a pentium ii processor, see “removing the pentium ii processor cartridge.” removing the celeron or pentium iii processor ...

  • Page 145

    5-30 installing options 3. Remove the system board to access processor socket. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a minitower system, see “removing the system board — minitower.” 4. If the car...

  • Page 146: Caution

    Installing options 5-31 7. Set the cartridge down on an antistatic surface or store it in an antistatic bag. ! Caution before picking up the processor cartridge, reduce static discharge by touching the metal frame of the system unit. 8. Install the upgrade processor (see “installing the celeron or p...

  • Page 147: Caution

    5-32 installing options ! Caution before picking up the processor cartridge, reduce static discharge by touching the metal chassis of the system unit. 2. Align the cartridge with the guides in the retention mechanism (see the following figure). The cooling fan faces the rear of the chassis. 3. Inser...

  • Page 148

    Installing options 5-33 5. Connect the cooling fan cable to its connector on the system board. 6. Replace the system board. In a small desktop system, see “replacing the system board — small desktop.” in a desktop system, see “replacing the system board — desktop.” in a minitower system, see “replac...

  • Page 149: Warning

    5-34 installing options removing the pentium ii processor cartridge remove the pentium ii processor cartridge installed on the system board as follows. Note: nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place before removi...

  • Page 150: Caution

    Installing options 5-35 3. Remove the system board to access processor socket. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a minitower system, see “removing the system board — minitower.” 4. If the car...

  • Page 151: Caution

    5-36 installing options 7. While holding the screwdriver in place, carefully pull up on the end of cartridge just enough to release it from the lever. 8. Repeat with the other locking lever and end of the cartridge. ! Caution before picking up the processor cartridge, reduce static discharge by touc...

  • Page 152: Caution

    Installing options 5-37 installing the pentium ii upgrade processor cartridge install the pentium ii upgrade processor cartridge by following these steps. Note: nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place before ins...

  • Page 153

    5-38 installing options 4. Replace the system board. In a small desktop system, see “replacing the system board — small desktop.” in a desktop system, see “replacing the system board — desktop.” in a minitower system, see “replacing the system board — minitower.” 5. Connect any other cables that may...

  • Page 154: System Board

    Installing options 5-39 6. Replace the system unit cover. For a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the minitower side covers.” 7. Press the power button to start the system. Press f2 to enter the cmos setup util...

  • Page 155

    5-40 installing options 2. Pull the system board latch away from the system unit (see the following figure). This releases the system board and slides it partway out of the system. 3. Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of the chassi...

  • Page 156: Caution

    Installing options 5-41 replacing the system board — small desktop take care when replacing the system board. Replacing the board requires the use of the chassis latch. Incorrect use of the chassis latch can damage the latch. ! Caution take care in replacing the system board in your computer. Incorr...

  • Page 157

    5-42 installing options correct alignment of the system board — small desktop a – rail c – edge of chassis b – latch open d – edge of system board incorrect alignment of the system board — small desktop.

  • Page 158: Caution

    Installing options 5-43 a – latch in incorrect position c – edge of chassis b – system board rail d – edge of system board ! Caution to prevent damage to the latch, align the system board with the outside edge of the chassis before closing the latch. 4. Push the latch closed. This slides the board t...

  • Page 159

    5-44 installing options if the system board is aligned correctly, you might need to push the outside edges of the board to fully seat it into the connector on the riser board. Check the position of the chassis latch. The system board is secured when the latch is parallel with the outside edge of the...

  • Page 160

    Installing options 5-45 removing the system board — desktop use this procedure to remove the system board from a desktop system. 1. Remove the system unit cover (see “removing the small desktop or desktop cover”). 2. Remove the screws that secure the left side bracket to the chassis (see the followi...

  • Page 161: Caution

    5-46 installing options preparing to remove the system board — desktop a – system board c – side bracket b – system board latches d – side bracket tabs 6. Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of the chassis. 7. Set the board on an ant...

  • Page 162: Caution

    Installing options 5-47 use the following procedure to use the latches correctly. 1. Make sure the chassis latches are in the open position. 2. Position the narrow ends of the system board rails in the chassis guides. 3. Slide the system board partway into the system unit along the chassis rail guid...

  • Page 163

    5-48 installing options check the position of the chassis latches. The system board is secured when the latches are parallel with the outside edge of the board. 5. Hook the tabs of the left side bracket into the slots on the front left edge of the chassis. Fit the back edge of the bracket over the b...

  • Page 164

    Installing options 5-49 removing the system board — minitower a – chassis floor d – riser board b – system board e – system board connector c – handles replacing the system board — minitower use the following procedure to replace the system board. 1. Align the system board rails with the chassis rai...

  • Page 165: Caution

    5-50 installing options 4. Use the two handles on the board to carefully slide the system board partway into the chassis, along the rail guides. Replacing the system board — minitower a – system board c – rail guides b – handles/rails 5. Stop sliding the board when the edge of the system board align...

  • Page 166: Expansion Boards

    Installing options 5-51 7. Close the chassis floor (see “closing the chassis floor”). 8. Place the system unit upright and swivel the feet out, perpendicular to the system unit. 9. Replace the left side cover (see “replacing the minitower side covers”). Expansion boards your system supports industry...

  • Page 167

    5-52 installing options expansion board slots and connectors — small desktop a – slot for pci or isa board c – shared pci/isa connector b – slot for pci board d – pci connector expansion board slots and connectors — desktop a – slots for pci boards d – pci connectors b – slot for pci or isa board e ...

  • Page 168

    Installing options 5-53 expansion board slots and connectors — minitower a – slots for isa boards d – not used b – slots for pci boards e – isa connectors c – pci connectors note: if the minitower riser board has four pci connectors, the fourth pci connector (the lowest one, next to the isa connecto...

  • Page 169: Caution

    5-54 installing options installing an expansion board — small desktop or desktop to install an expansion board in a small desktop or desktop system, use the following steps. 1. Remove the system unit cover (see “removing the small desktop or desktop cover”). 2. Follow any preinstallation instruction...

  • Page 170

    Installing options 5-55 removing a slot cover — small desktop a – screw b – slot cover 5. Holding the board by its edges or its bracket, insert the board into the expansion slot (see the following figure). Press the board firmly into the expansion board connector on the riser board. 6. Use the slot ...

  • Page 171

    5-56 installing options installing an expansion board — small desktop removing an expansion board — small desktop or desktop to remove an expansion board from a small desktop or desktop system, use the following steps. 1. Remove the system unit cover (see “removing the small desktop or desktop cover...

  • Page 172: Caution

    Installing options 5-57 installing an expansion board — minitower to install an expansion board in a minitower system, use the following steps. 1. Remove the left side cover (see “removing the minitower side covers”). 2. Swivel the two feet inward, out of the way. 3. Position the system unit on its ...

  • Page 173

    5-58 installing options removing a slot cover — minitower a – screw c – slot cover b – locking bracket 8. Holding the expansion board by its edges or its bracket, insert the board into the expansion slot (see the following figure). 9. Press the board firmly into the expansion board connector on the ...

  • Page 174

    Installing options 5-59 installing an expansion board — minitower a – screw b – expansion board 12. Attach any signal cables required by the expansion board. 13. If you slid the system board partway out of the chassis, slide it back in (see “closing the chassis floor”). 14. Place the system unit upr...

  • Page 175

    5-60 installing options 3. Position the system unit on its side, with the open left side facing up. 4. If necessary, slide the system board partway out of the chassis to reach the expansion board (see “opening the chassis floor”). 5. Label and remove any cables connected to the board. 6. Remove the ...

  • Page 176: Data Storage Devices

    Installing options 5-61 data storage devices the system board in the computer supports the following storage devices: two diskette drives up to four ide drives, such as ide hard drives, an ide cd-rom drive, dvd-rom drive, and an ide zip drive other storage devices might require the installation of a...

  • Page 177

    5-62 installing options one 3 1/2-inch internal hard drive bay (1-inch high, thin-height) two 5 1/4-inch accessible device bays (1.6-inch high, half-height) minitower system — six bays one 3 1/2-inch accessible device bay that contains the standard 1.44-mb diskette drive two 3 1/2-inch internal hard...

  • Page 178

    Installing options 5-63 the following figures show the device bay locations in the small desktop, desktop, and minitower models. Locating device bays — small desktop a – 3 1/2-inch internal bay c – 5 1/4-inch accessible bay b – 3 1/2-inch accessible bay locating device bays — desktop a – 3 1/2-inch ...

  • Page 179: Preparing The Device

    5-64 installing options locating device bays — minitower a – 3 1/2-inch internal bays c – 5 1/4-inch accessible bays b – 3 1/2-inch accessible bay preparing the device before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, ch...

  • Page 180: Connecting Device Cables

    Installing options 5-65 connecting device cables the cables used for installing optional storage devices include: diskette drive signal cable ide signal cables pc card adapter cables system power cables. Riser board cable connectors are shown in the following figures. Riser board cable connectors — ...

  • Page 181

    5-66 installing options riser board auxiliary cable connectors — small desktop a – cd audio in connector f – nlx connector (system board) b – modem in connector g – wake on remote connector c – chassis intrusion connector h – wake-on lan connector d – jumper block jp5 (not used) i – front feature co...

  • Page 182

    Installing options 5-67 riser board cable connectors — desktop a – secondary ide connector c – diskette drive connector b – primary ide connector riser board auxiliary cable connectors — desktop a – chassis intrusion connector d – front feature connector b – fan connector e – usb connector c – cd au...

  • Page 183

    5-68 installing options riser board cable connectors — minitower a – secondary ide connector c – diskette drive connector b – primary ide connector riser board auxiliary cable connectors — minitower a – not used g – cd audio in connector b – chassis intrusion connector h – fan connector c – power co...

  • Page 184

    Installing options 5-69 use the following table when configuring ide drives on the primary and secondary ide connectors on the riser board. If installing a dvd-rom device, substitute the dvd-rom for the cd-rom in the following table. Ide connector configuration configuration primary connector second...

  • Page 185

    5-70 installing options ide connector configuration configuration primary connector secondary connector 4 devices (hard drive, hard drive, cd-rom, tape backup) master - hard drive slave - hard drive master - cd-rom slave - tape backup 4 devices (hard drive, hard drive, cd-rom, zip drive) master - ha...

  • Page 186

    Installing options 5-71 diskette drive signal cable a diskette drive signal cable comes attached to the riser board and to the standard 1.44-mb diskette drive. The colored edge of the cable goes to pin 1 on the cable connector. Align the red edge of the cable with pin 1 (the notched end) on the driv...

  • Page 187: Cabling Storage Devices

    5-72 installing options system power cables power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit o...

  • Page 188

    Installing options 5-73 2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable to the power connector on the ide drive. Connecting the ide drive cable a – ide cable b – power cable 4. If you are installing a cd-rom drive or dvd-rom drive and your ...

  • Page 189

    5-74 installing options diskette drive cabling the following procedure explains how to cable a diskette drive. 1. Connect the diskette drive signal cable connector to the signal connector on the diskette drive. 2. Locate an available power connector coming from the power supply. 3. Connect the power...

  • Page 190

    Installing options 5-75 cable the network board for wake-on lan as follows. 1. Remove the cover. In a small desktop or desktop system, see “removing the small desktop or desktop cover.” in a minitower system, see “removing the minitower side covers.” 2. Locate the wake-on lan connector on the riser ...

  • Page 191: Installing Storage Devices

    5-76 installing options 8. Enable wake-on lan through cmos setup utility (see chapter 3 for information). Installing storage devices the following subsections describe how to install 3 1/2-inch and 5 1/4-inch drives in the system. The installation procedures include: removing the front panel replaci...

  • Page 192

    Installing options 5-77 locating the front panel tabs, posts, and slots — small desktop a – locking tabs c – slots b – posts 3. Once the locking tabs are free, tilt the front panel down to free its lower edge from the tabs on the bottom of the chassis. 4. Install the device (see “installing a 5 1/4-...

  • Page 193

    5-78 installing options aligning the front panel — small desktop removing the front panel — desktop remove the desktop front panel before installing a device in one of the 5 1/4-inch accessible device bays. If you are installing an accessible 5 1/4-inch device, you might also need to remove the blan...

  • Page 194

    Installing options 5-79 locating the front panel posts and locking tabs — desktop a – locking tabs b – posts 3. Once the locking tabs are free, pull the front panel away from the chassis. 4. Identify the bay on the front panel for the device being installed. 5. Remove the blank plastic panel from th...

  • Page 195

    5-80 installing options locating the blank panel tabs — desktop a – blank panel tabs replacing the front panel — desktop if a 5 1/4-inch device has been removed from your system, you need to replace the blank panel before replacing the front panel. The blank panel covers the opening previously used ...

  • Page 196

    Installing options 5-81 3. Align the eight front panel locking tabs with the slots in the front of the system unit (see the following figure). Align the front usb port with the cutout on the front panel. 4. Press along the edges of the front panel until it snaps into place. Aligning the front panel ...

  • Page 197

    5-82 installing options removing the front panel — minitower remove the front panel before installing a device in a 5 1/4- inch accessible device bay. The front panel does not need to be removed if you are installing an internal 3 1/2-inch hard drive. If you are going to install an accessible 5 1/4-...

  • Page 198

    Installing options 5-83 removing the front panel — minitower a – front panel c – locking tab (1 of 2) b – pop-out plug (1 of 4) d – bay cover 5. Identify the bay on the front panel for the device being installed. 6. Remove the blank plastic panel from the selected bay by pressing the panel tabs from...

  • Page 199

    5-84 installing options locating the blank panel tabs — minitower a – blank panel tabs 7. Remove the metal cover from the selected chassis bay by pulling it out of the chassis. Save the cover for later use if you decide to remove and not replace the device. 8. Install the device (see “installing a 5...

  • Page 200

    Installing options 5-85 1. Replace the metal panel in the chassis bay if necessary. Press the panel into the opening. 2. Replace the blank plastic panel if necessary. Press the blank panel into the inside of the front panel (over the empty bay). Press until the four tabs lock the panel in place. 3. ...

  • Page 201

    5-86 installing options 3. Remove the front panel. In a small desktop system see “removing the front panel — small desktop.” in a desktop system, see “removing the front panel — desktop.” 4. From the front of the system, insert the device, connector end first, into the device bay (see the following ...

  • Page 202

    Installing options 5-87 7. Secure the device to the bay with two screws. Securing a 5 1/4-inch device — desktop 8. Replace the front panel. In a small desktop system see “replacing the front panel — small desktop.” in a desktop system, see “replacing the front panel — desktop.” 9. Replace the system...

  • Page 203

    5-88 installing options installing a 5 1/4-inch device — minitower use the following procedure to install a 5 1/4-inch device in a 5 1/4-inch accessible device bay. Note: a 3 1/2-inch device can also be installed in a 5 1/4-inch accessible device bay. Place the device in a 5 1/4-inch frame adapter a...

  • Page 204

    Installing options 5-89 securing a 5 1/4-inch device — minitower a – screws (2) b – device 8. Replace the front panel (see “replacing the front panel — minitower”). 9. Replace the left side cover (see “replacing the minitower side covers”). If you removed the top cover, replace it (see “replacing th...

  • Page 205

    5-90 installing options to install a 3 1/2-inch internal hard drive, proceed as follows. 1. Follow the preinstallation instructions that come with your device, such as setting jumpers. See “preparing the device” for device preparation information. 2. Remove the system unit cover (see “removing the s...

  • Page 206

    Installing options 5-91 internal hard drive screws — small desktop a – bracket screw c – hard drive screws b – hard drive d – chassis braces 6. With the cable connectors toward the rear of the system, position the bracket and hard drive on the chassis braces and align the screw holes. 7. Insert and ...

  • Page 207

    5-92 installing options installing a 3 1/2-inch hard drive — desktop the desktop system has an internal hard drive bay located near the right rear corner of the chassis, above the power supply. It also has an accessible 3 1/2-inch bay that can accommodate a second diskette drive, or a second hard dr...

  • Page 208

    Installing options 5-93 internal hard drive screws — desktop 4. With the cable connectors toward the interior of the system, place the new the hard drive in the bracket and align the screw holes. 5. Insert and tighten the two screws to secure the hard drive in the bracket. 6. Connect the device cabl...

  • Page 209

    5-94 installing options installing an additional 3 1/2-inch device — desktop the desktop system has an accessible 3 1/2-inch bay that can accommodate a second hard drive, or a second diskette drive. (for instructions on replacing the internal hard drive, see “installing a 3 1/2-inch internal hard dr...

  • Page 210

    Installing options 5-95 removing the 3 1/2-inch device bay cover — desktop locating 3 1/2-inch accessible device screws — desktop 9. Replace the front panel (see “replacing the front panel — desktop”). 10. Replace the system unit cover (see “replacing the small desktop or desktop cover”). 11. Run th...

  • Page 211

    5-96 installing options installing a 3 1/2-inch hard drive — minitower you can upgrade your system by replacing an existing hard drive or by adding a second drive. Hard drive(s) install in an internal drive bracket located at the top rear of the chassis. Note: you can also install a 3 1/2-inch hard ...

  • Page 212

    Installing options 5-97 locating an internal hard drive — minitower a – hard drive c – drive bracket b – latch d – screws (2 to a side) 5. If a currently installed hard drive is being replaced, remove the drive: label and disconnect the ide drive signal and power cables from the hard drive. Remove t...

  • Page 213

    5-98 installing options 10. Replace the top cover (see “replacing the minitower top cover”). 11. Replace the left side cover (see “replacing the minitower side covers”). 12. Run the setup program to set the new configuration (see “cmos setup utility” in chapter 3)..

  • Page 214: Solving System

    6 solving system problems solutions to common problems how to clean the mouse battery replacement.

  • Page 215

    6-2 solving system problems occasionally, you may encounter a problem with your computer. In most cases, the problem is one that you can solve yourself. Your system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displa...

  • Page 216: Solutions to Common Problems

    Solving system problems 6-3 solutions to common problems see the following sections to match your problem area and view the possible causes and solutions. When trying to solve problems, you should note what the system was doing when the problem occurred and what you attempted to do to correct the pr...

  • Page 217

    6-4 solving system problems your hard drive might need more time to spin up before the system boots. Change the “hard disk pre-delay” to a higher setting from the cmos setup utility “bios features setup” menu. System does not boot and error message displayed on screen. Run the setup utility (see cha...

  • Page 218: Caution

    Solving system problems 6-5 system does not boot immediately after hard drive spins up. The hard disk delay can be set lower through the bios features setup menu of the cmos setup utility. (if you get a message “operating system not found” after you change the setting, the delay is at too low a sett...

  • Page 219: Diskette Drive Problems

    6-6 solving system problems diskette drive problems check the following problems to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the disket...

  • Page 220: Monitor Problems

    Solving system problems 6-7 monitor problems check the following problems to see the possible cause and solution. Monitor screen is dark or the display is hard to read. Check that the monitor is on. Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal...

  • Page 221: Keyboard/mouse Problems

    6-8 solving system problems keyboard/mouse problems check the following problem to see the possible cause and solution. Mouse or keyboard does not respond. You may have connected the mouse and keyboard after turning on your system. Turn the system off, make sure the mouse and keyboard are connected,...

  • Page 222: Speaker Problems

    Solving system problems 6-9 the cd-rom drive is not reading a disc. Check that the disc is inserted in the cd tray with the printed label side up. Check that the disc is a data disc, not a music disc. Try a different cd to see if the problem is limited to one cd. The cd does not eject due to a power...

  • Page 223: How To Clean The Mouse

    6-10 solving system problems sound is only coming from one speaker. Balance the speaker output by adjusting the balance in the sound software. See your windows multimedia online help. How to clean the mouse under normal conditions, your mouse has a self-cleaning mechanism that prevents a buildup of ...

  • Page 224: Battery Replacement

    Solving system problems 6-11 4. Turn the mouse over so that the cover and ball fall into your palm. 5. Clean the mouse as follows. Use tap water, or tap water and a mild detergent, to clean the mouse ball. Use a clean, lint-free cloth to dry the ball. Blow into the mouse socket to remove remaining d...

  • Page 225: Warning

    6-12 solving system problems ! Warning lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact. Discard used batteries according to the manufacturer’s instructions. ! Caution removing the battery from the system board causes the computer to lose system configura...

  • Page 226

    Solving system problems 6-13 4. Locate the battery socket on the system board (see the following figure). Note: this procedure is for system boards using the 3-volt lithium battery shown in the following figure. Locating the battery socket on the system board a – battery 5. Press down on the battery...

  • Page 227: Caution

    6-14 solving system problems 6. Remove the battery and discard in accordance with the manufacturer’s instructions. ! Caution to maintain a tight battery contact with the socket, do not over-bend the battery clip. Removing the battery a – battery b – clip 7. With the positive (+) side facing up, pres...

  • Page 228

    Solving system problems 6-15 9. Replace the cover(s): for a small desktop system, see “replacing the small desktop cover.” for a minitower system, see “replacing the minitower side covers.” 10. Connect external peripherals and power cables. 11. Run the setup utility to reconfigure your system parame...

  • Page 229: Getting Services And

    7 getting services and support nec csd website nec csd ftp site nec csd faxflash service email/fax technical support service nec csd bulletin board system nec csd technical support services.

  • Page 230: Nec Csd Website

    7-2 getting services and support nec csd makes it easy for you to get information and help when you need it with an array of services. These services provide general information about your system, and can also be used to answer your questions and help solve any problems you might have with your syst...

  • Page 231: Nec Csd Ftp Site

    Getting services and support 7-3 to access the nec csd home page, enter the following internet uniform resource locator (url) in your browser: www.Nec-computers.Com nec csd ftp site you can use the internet to access the nec csd ftp (file transfer protocol) site to download various files (video driv...

  • Page 232

    7-4 getting services and support if you are new to faxflash, first order one of the following catalogs. Each catalog lists the available documents and their document numbers. Current catalogs include: catalog 1, nec csd telephone directory and online service information catalog 3, nec csd computer p...

  • Page 233: Email/fax Technical Support

    Getting services and support 7-5 press 2 if you want an introduction to faxflash. Follow the automated instructions for ordering your catalog or document. 4. When prompted, enter your fax number and name. For international use, first enter the international long distance access number ( 011 ), your ...

  • Page 234: Caution

    7-6 getting services and support when using the email or fax support service, you should include the following words in the subject field for prompt response from the appropriate technical person: desktop monitor cd-rom printer notebook. You should provide as much specific information about your que...

  • Page 235

    Getting services and support 7-7 2. Point to programs . Point to accessories and then click hyperterminal . 3. Double click the hypertrm.Exe icon. The hyperterminal program appears. 4. Follow the instructions on the screen to set up your modem. Click the hyperterminal help button for information abo...

  • Page 236: Caution

    7-8 getting services and support 8. Follow the screen prompts until the main menu is displayed. 9. At the main menu, select j to join a conference. Select conference 1 for the desktop conference. 10. From the main menu, press f and enter for the file menu. 11. At the file menu, select f for a list o...

  • Page 237: Nec Csd Technical Support

    Getting services and support 7-9 nec csd technical support services nec csd also offers direct technical support through its technical support center. (nec csd technical support is for u.S. And canadian customers only; international customers should check with their sales provider.) direct assistanc...

  • Page 238: Setting Up A Healthy

    A setting up a healthy work environment making your computer work for you arrange your equipment adjust your chair adjust your input devices adjust your monitor vary your workday pre-existing conditions and psychosocial factors checking your comfort: how do you measure up?.

  • Page 239: Warning

    A-2 setting up a healthy work environment ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelli...

  • Page 240

    Setting up a healthy work environment a-3 although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keybo...

  • Page 241: Arrange Your Equipment

    A-4 setting up a healthy work environment arrange your equipment arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the ta...

  • Page 242: Adjust Your Chair

    Setting up a healthy work environment a-5 adjust your chair your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire...

  • Page 243

    A-6 setting up a healthy work environment your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is...

  • Page 244: Adjust Your Input Devices

    Setting up a healthy work environment a-7 adjust your input devices follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and ne...

  • Page 245

    A-8 setting up a healthy work environment type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach ke...

  • Page 246: Adjust Your Monitor

    Setting up a healthy work environment a-9 adjust your monitor correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your...

  • Page 247

    A-10 setting up a healthy work environment position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti-...

  • Page 248: Vary Your Workday

    Setting up a healthy work environment a-11 vary your workday if you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that ...

  • Page 249: Pre-Existing Conditions And

    A-12 setting up a healthy work environment to enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. Note: for more information on workstation setup, see the american national standard for human factors engineering of visual display terminal workstati...

  • Page 250: You Measure Up?

    Setting up a healthy work environment a-13 checking your comfort: how do you measure up? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking your chair do you sit in an upright position with the backrest supporting your lower back? When sitting,...

  • Page 251: Checking You

    A-14 setting up a healthy work environment do you periodically rest your eyes by blinking often or looking away from the screen? Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes? Do you use a document holder placed close to the screen? Checking you is your w...

  • Page 252: System Specifications

    B system specifications system processor memory (ram, cache, rom) calendar clock input/output (i/o) facilities video memory sound system fax/modem board network support peripherals dimensions power operating environment compliance.

  • Page 253: System Processor

    B-2 system specifications system processor your system has one of the following processors: intel pentium ii processor intel celeron processor intel pentium iii processor processor support 32-bit addressing 64-bit data processor socket the system has an s.E.C. Cartridge slot 1, 242-pin edge connecto...

  • Page 254: Cache Memory

    System specifications b-3 dimm speed must match processor bus speed memory module type — gold-plated, non-parity, sdram modules expansion — supported in 32-mb, 64-mb, 128-mb, and 256-mb dimms cache memory pipelined 32-bit addressing 64-bit data read only memory (rom) flash rom — 2 mbit calendar cloc...

  • Page 255

    B-4 system specifications universal serial bus (usb) — two usb ports, support two usb peripherals directly to the system; with appropriate connector, each port supports up to 127 daisy- chained devices; supports 12 megabits (mbs) per second keyboard — ps/2-compatible, 6-pin connector (mini din) mous...

  • Page 256: Video Controller

    System specifications b-5 chassis intrusion i/o bus expansion slots small desktop one 32-bit pci slot one shared pci/isa slot desktop two 32-bit pci slots one shared pci/isa slot one isa slot minitower three 32-bit pci slots two 8-/16-bit isa slots video controller the system has an ati 3d rage pro ...

  • Page 257: Fax/modem Board

    B-6 system specifications plug and play compatibility stereo jacks — microphone in and line out support for 16-bit address decode stereo analog-to-digital and digital-to-analog converters digital control of all mixer and volume control functions fax/modem board systems might come with the following ...

  • Page 258: Peripherals

    System specifications b-7 peripherals the system has some or all of the peripherals: diskette drive hard drive cd-rom drive zip drive tape backup unit pc card adapter speakers. Diskette drive diskette drive types are subject to change. One of the following diskette drives may come with the system: n...

  • Page 259: Cd-Rom Drive

    B-8 system specifications cd-rom drive cd-rom drive types are subject to change. One of the following cd-rom drives may come with the system: nec 32x cd-rom drive lite-on 32x eide atapi cd-rom drive lite-on 40x atapi cd-rom drive. Zip drive iomega zip 100 ata drive performance sustained data transfe...

  • Page 260: Tape Backup Unit

    System specifications b-9 width — 3.99 in. (101.4 mm) depth — 6.44 in. (163.6 mm) weight — 13.2 ounces (374.22 grams) relative humidity (noncondensing) — 10 to 80% (operating) operating temperature — 10°c to 32°c tape backup unit seagate stt8000 atapi minicartridge drive capacity/900 oe 740’ travan ...

  • Page 261: Speakers

    B-10 system specifications speakers speaker types are subject to change. One of the following speaker sets may come with the system: vistascan speaker support altec lansing 9-watt system acs-90r frequency response — 90 hz - 20 khz operating voltage — 15 vdc sensitivity — 300 mv speaker controls powe...

  • Page 262: Keyboard

    System specifications b-11 desktop system height — 5.3 in. Width — 17 in. Depth — 16.5 in. Minitower system height — 16.9 in. Width — 7.87 in. Depth — 17.23 in. Keyboard height — 1.6 in. (40.6 mm) width — 19.0 in. (482.6 mm) depth — 8.4 in. (213.3 mm) weight — 3.5 to 4 lb. Power universal power supp...

  • Page 263: Operating Environment

    B-12 system specifications operating environment temperature — 32° f to 95° f (0° c to 35° c) relative humidity — 8% to 80% non-condensing compliance domestic: fcc cfr 47 part 15, subpart b ul 1950 3rd edition canadian: c-ul c22.2 no.950-95 ices-003 issue 2, revision 1 european: ce emc directive 89/...

  • Page 264: Index

    Index-1 3 3 1/2-inch hard drive, installing, 5-89, 5-92, 5-94, 5-96 5 5 1/4-inch device installing, 5-76, 5-85, 5-88 removing blank plastic panel, 5-83 replacing blank plastic panel, 5-85 a application and driver cd using, 3-30 audio, 1-16, b-5 connectors, 1-12, 1-20, b-4 b backing up cheyenne backu...

  • Page 265

    Index-2 cd-rom drive, 1-6, 1-7 cables, 5-65 cabling, 5-72 installing, 5-85, 5-88 jumper settings, 3-39 problems, 6-8 celeron, 1-19 chair, adjusting, a-5, a-13 chassis closing floor, 5-20 intrusion notification, 1-24, 4-9 opening floor, 5-19 checking system memory, 5-23 cheyenne backup utility, 4-11 ...

  • Page 266

    Index-3 configuration change notification. See nec configuration change notification. Connectors audio, 1-12 external, 1-10 fax/modem, 1-12 keyboard port, 1-10 lan, 1-11 line out, 1-12 microphone in, 1-12 mouse port, 1-10 network, 2-3 printer port, 1-11 riser board, 1-16, 5-65 rj-45, 2-3 serial port...

  • Page 267

    Index-4 ergonomics, a-1, a-12 chair adjustments, a-5, a-13 keyboard adjustments, a-7, a-13 monitor adjustments, a-9, a-13 mouse adjustments, a-7, a-13 workspace setup, a-4 exit without saving menu (cmos setup), 3-19 expansion boards, 1-16 installing, 5-51 installing in minitower system, 5-57 install...

  • Page 268

    Index-5 j jumper settings, 3-34 cd-rom drive, 3-39 cmos clear, 3-37 configure mode, 3-36, 3-37 onboard vga disable/enable, 3-35 power on mode, 3-37 processor speed, 3-36 system board, 3-35 tape backup unit, 3-40 zip drive, 3-39 k keyboard adjusting, a-7, a-13 cleaning, 2-9 port, 1-10 problems, 6-8 s...

  • Page 269

    Index-6 nec help center, 3-32 installing, 3-33 uninstalling, 3-33 nec security installing, 4-27 nec snmp agent, 4-12, 4-21 configuring, windows 95 or windows 98, 4-23 configuring, windows nt, 4-25 installing, 4-22 nec webtelligent, 4-11, 4-13 installing, 4-17 requirements, 4-15 nec webtelligent soft...

  • Page 270

    Index-7 power management setup menu (cmos setup), 3-12 power supply fan, 1-12 voltage selector switch, 1-13 preparing the system for shipment, 2-10 primary device, 5-69 printer port, 1-11 problems, 6-2 booting, 6-4, 6-5, 6-6 cd-rom drive, 6-8 common, 6-3 date, incorrect, 6-4 disk error, 6-3, 6-6 dis...

  • Page 271

    Index-8 setup fax/modem, 2-2 keyboard, 2-2 mouse, 2-2 network, 2-3 voltage selector switch, 2-3 setup utility. See cmos setup utility. Shipping, 2-10 preparations, 2-10 slave device, 5-69 small desktop cover replacement, 5-8 small desktop front panel removing, 5-76, 5-80 small desktop system unit co...

  • Page 272

    Index-9 system fan, 1-12 system management, 4-2 cheyenne backup utility, 4-11 landesk client manager, 4-4 nec auto backup utility, 4-27 nec configuration change notification, 4-26 nec snmp agent, 4-21 nec webtelligent, 4-11, 4-13 system memory, 1-20 checking, 5-23 system unit cleaning, 2-9 t tape ba...

  • Page 273

    Index-10 voltage selector switch, 1-13 setup, 2-3 w wake-on lan cabling, 5-74 webtelligent. See nec webtelligent software windows 95 or windows 98, 1-20 windows nt, 1-20 z zip drive, 1-8 cables, 5-65 cabling, 5-72 installing, 5-88 jumper settings, 3-39 specifications, b-8.

  • Page 274

    (for united states use only) federal communications commission radio frequency interference statement warning: changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: this equipment has been ...

  • Page 275

    Battery replacement a lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, nec recommends that you replace the battery. For battery replacement information, see “battery replacement” in chapter...

  • Page 276: Declaration Of Conformity

    Nec computer systems division, a division of packard bell nec, inc. Declaration of conformity we, the responsible party nec computer systems division packard bell nec, inc. 1 packard bell way sacramento, ca 95828-0903 (916) 388-0101 declare that the product nec powermate es 5200 is in conformity wit...