1. DL manuals
  2. NEC
  3. Software
  4. POWERMATE ES 5250 - S
  5. Manual

NEC POWERMATE ES 5250 - S Manual - Nec Webtelligent

Other manuals for POWERMATE ES 5250 - S: Release Note, Service Manual

Summary of POWERMATE ES 5250 - S

  • Page 1

    First printing — august 1999 copyright 1999 nec computer systems division 6000 florin-perkins road sacramento, ca 95828-1037 all rights reserved proprietary notice and liability disclaimer the information disclosed in this document, including all designs and related materials, is the valuable proper...

  • Page 2: Contents

    Contents iii contents using this guide text conventions...........................................................................Xiii related documents ........................................................................Xiv 1 reviewing system features front features................................

  • Page 3

    Iv contents shutdown...................................................................................... 2-5 power-saving operation ............................................................... 2-6 system care.................................................................................. 2-7 ...

  • Page 4

    Contents v nec help center .........................................................................3-33 installing the nec help center ............................................3-33 uninstalling the nec help center ........................................3-34 resolutions for nec vistascan usb mon...

  • Page 5

    Vi contents configuring the nec snmp agent for windows nt ..........4-26 nec configuration change notification ......................................4-27 nec auto backup utility ............................................................4-28 5 installing options general rules .........................

  • Page 6

    Contents vii installing and removing expansion boards ..........................5-53 installing an expansion board — small desktop or desktop ......................................................................5-54 removing an expansion board — small desktop or desktop ...............................

  • Page 7

    Viii contents 6 solving system problems solutions to common problems .................................................... 6-3 system problems ................................................................... 6-3 diskette drive problems........................................................ 6-6 mo...

  • Page 8

    Contents ix processor socket ................................................................... B-2 memory........................................................................................ B-2 calendar clock ............................................................................. B-3 inp...

  • Page 9: Using This Guide

    Using this guide xi using this guide the powermate es 5250 series user’s guide provides a comprehensive reference to information about your computer. The guide contains the following information: chapter 1, reviewing system features, provides a look at the front, rear, internal, and peripheral featu...

  • Page 10: Warning

    Xii using this guide chapter 6, solving system problems, contains troubleshooting tips for solving simple problems and describes how to find help when you cannot solve a problem yourself. Chapter 7, getting services and support, describes the services available to you for information and help, and d...

  • Page 11: Text Conventions

    Using this guide xiii text conventions this guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! Warning warnings alert you to situations that could result in serious personal injury or loss of life. ! Caution cautions indicate situations that can d...

  • Page 12: Related Documents

    Xiv using this guide related documents in addition to this guide, the following printed documentation ships with your computer. Nec powermate es 5200 series quick setup/quick reference the quick setup shows how to quickly get the system connected and powered on. The quick reference briefly describes...

  • Page 13: Reviewing System

    1 reviewing system features front features rear features inside features stand speakers system features.

  • Page 14: Warning

    1-2 reviewing system features ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in appendix a, setting up a healthy work environment. This guide describes the powermate e...

  • Page 15

    Reviewing system features 1-3 front features — desktop models a – device bay cover f – disk activity lamp b – diskette drive g – sleep button/lamp c – usb port h – power button/lamp d – headphone connector i – 5 1/4-inch devices e – volume control.

  • Page 16

    1-4 reviewing system features front features — minitower models a – power button/lamp f – usb port b – sleep button/lamp g – 5 1/4-inch accessible bays c – disk lamp h – chassis foot d – volume control i – diskette drive e – headphone connector system controls and lamps system controls let you selec...

  • Page 17: Caution

    Reviewing system features 1-5 power lamp the round lamp in the power button is lit when system power is on. ! Caution do not power off the system while the system is in sleep mode. Sleep button press this button to suspend system operation when you plan to be away from your computer for a short time...

  • Page 18: Caution

    1-6 reviewing system features diskette drive a use diskette drive a to copy data files to and from a diskette. You can also use it as a bootable drive for loading and starting programs from a diskette. ! Caution to prevent damage to your diskette drive and data, do not turn off the system or remove ...

  • Page 19

    Reviewing system features 1-7 note: the headphone jack and volume control on the front panel support the use of the internal onboard sound device. Installation of an optional sound card in the system disables the front panel headphone jack and volume control. If you install an optional sound card, c...

  • Page 20: Rear Features

    1-8 reviewing system features pc card adapter if your system has a pc card adapter, you can add pc cards to the system. Inserting a pc card into a pc card slot is similar to inserting a diskette into a diskette drive. Each type of pc card has a different function. One pc card adapter lets you can ad...

  • Page 21

    Reviewing system features 1-9 rear features — small desktop models a – pci slot h – keyboard port b – pci/isa shared slot i – mouse port c – usb port j – serial port 2 d – power supply k – serial port 1 e – line out jack l – vga monitor connector f – microphone in jack m – printer port g – lan conne...

  • Page 22

    1-10 reviewing system features rear features — minitower models a – power supply g – serial port 1 b – line out jack h – vga monitor connector c – microphone in jack i – usb port d – lan connector j – printer port e – keyboard port k – serial port 2 f – mouse port l – expansion board slots external ...

  • Page 23

    Reviewing system features 1-11 the keyboard port supports a ps/2 ® -compatible (personal system/2-compatible) 101-key or 104-key keyboard (in the u.S. And canada) or a 102-key keyboard (in the united kingdom and germany) with a 6-pin mini din connector. Vga monitor connector the system supports the ...

  • Page 24

    1-12 reviewing system features audio connectors the following connectors come integrated on the system board: microphone in jack the microphone in jack lets you connect a microphone for recording audio information in your data system files. Line out jack the line out jack allows you to connect an am...

  • Page 25: Caution

    Reviewing system features 1-13 voltage selector switch this switch sets the system voltage to 115 or 230 volts. ! Caution set the switch correctly for the voltage in your area. Most wall outlets in the united states and canada are 115 volts. Outlets in europe, australia, and asia (except taiwan) are...

  • Page 26: Inside Features

    1-14 reviewing system features inside features see the following figures for the location of features within the system. Feature descriptions follow. Inside the system — small desktop models a – expansion slots d – system board b – riser board e – internal hard drive c – power supply f – accessible ...

  • Page 27

    Reviewing system features 1-15 inside the system — desktop models a – expansion slots e – accessible device bays b – riser board f – internal hard drive c – internal hard drive g – system board d – power supply inside the system — minitower models a – expansion slots d – accessible device bays b – p...

  • Page 28

    1-16 reviewing system features system board system memory, the processor, and the system battery reside on the system board. The system board also comes with an audio subsystem and a lan controller, and it supports the agp standard. See “front audio and usb access” and “external connectors” for desc...

  • Page 29

    Reviewing system features 1-17 desktop models two pci connectors one shared pci/isa connector one isa connector minitower models three pci connectors two isa connectors. Note: some minitowers have a fourth pci connector next to the isa connector. This connector is not supported and cannot be used. C...

  • Page 30: Stand

    1-18 reviewing system features desktop models five bays accommodate an internal 3 1/2-inch hard drive, a 3 1/2-inch diskette drive, a 3 1/2-inch device (for a diskette drive or a hard drive), and two 5 1/4-inch accessible devices. Minitower models six bays accommodate two internal 3 1/2-inch hard dr...

  • Page 31: Speakers

    Reviewing system features 1-19 speakers when orderd, a pair of high-quality stereo speakers come with the system. Set up the speakers with the ac adapter that comes with the speakers. Arrange the speakers to suit your work environment. Note: see the documentation that comes with your speakers for in...

  • Page 32

    1-20 reviewing system features audio on the system board the system board comes with an audio subsystem. The audio chipset gives you a surround sound system for three- dimensional sound effects — much like a live performance! It also provides wavetable synthesis. (wavetable synthesis uses actual rec...

  • Page 33

    Reviewing system features 1-21 preloaded operating system the microsoft ® windows nt ® , windows ® 95, or windows 98 operating system comes loaded on the system. Nec os restore cd in the event of operating system problems, you can restore your operating system using the nec os restore cd. The nec os...

  • Page 34

    1-22 reviewing system features the following applications, utilities, and online documentation are provided on the nec application and driver cd: microsoft internet explorer ® internet explorer provides a top-notch browser with preloaded links for easy access to the world wide web. Also use internet...

  • Page 35

    Reviewing system features 1-23 nec desktop snmp agent use the simple network management protocol (snmp) agent to monitor the features, configurations, and locations of computers in your network. Nec configuration change notification (ccn) use nec ccn to detect and announce changes in the processor, ...

  • Page 36

    1-24 reviewing system features healthy environment this is an online version of the printed brochure, setting up a healthy environment. Security the system has hardware, software, and mechanical security features that offer protection against unauthorized access to your system and data. The followin...

  • Page 37: Setting Up The System

    2 setting up the system cable connections startup shutdown power-saving operation system care more information.

  • Page 38: Cable Connections

    2-2 setting up the system this chapter provides the information you need to set up and use the powermate es 5250 small desktop, desktop, and minitower computers. Some of the information provided includes cable connections, system startup procedures, system shutdown procedures, and system care. The c...

  • Page 39: Warning

    Setting up the system 2-3 see your network administrator for guidelines on configuring the system for network access. Set the voltage switch correctly for your area. The correct setting for the u.S. And canada is 115v. ! Warning set the voltage switch correctly for your area. Connect system power co...

  • Page 40

    2-4 setting up the system at the bottom of this screen, a message like the following appears: press [esc] to show post, [f2] to enter setup. Note: when your system is started, it performs a power-on self-test (post) to check your hardware for any changes since the last startup. To see the messages d...

  • Page 41: Shutdown

    Setting up the system 2-5 shutdown follow these steps to shut down (power off) your computer. 1. Save your work. See the documentation that comes with your application. 2. Exit the application program. 3. Make sure that the hard drive, diskette drive, and any other drives are not in use. A lit devic...

  • Page 42: Power-Saving Operation

    2-6 setting up the system power-saving operation if the system is running the windows 95 or windows 98 operating system, you can put it in sleep mode — a power- saving state — by pressing the sleep button on the front of your unit. This is a convenient way of conserving energy when you are going to ...

  • Page 43: System Care

    Setting up the system 2-7 in addition, you can configure conditions under which your monitor and hard drive are placed in a power-saving state. See “cmos setup utility” in chapter 3 for more information on using power management features. System care your system is a durable, dependable computer bui...

  • Page 44

    2-8 setting up the system disconnect your system from telephone and power lines when an electrical storm threatens. If you have a fax/modem, lightning can travel in on the phone line and damage both the fax/modem and the system unit. Lightning can also travel in on power lines and damage your monito...

  • Page 45: Warning

    Setting up the system 2-9 keeping your system in good condition maintain the condition of your system by periodically using the following general procedures. ! Warning for safety, power off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the compu...

  • Page 46

    2-10 setting up the system moving or shipping your system use these steps to prepare your system for moving or shipping: 1. Back up the files on the hard drive to diskettes, zip disks, or tape cartridges. Be sure to take precautions for storing and transporting zip disks, diskettes, or tape cartridg...

  • Page 47: More Information

    Setting up the system 2-11 more information once you have your system up and running, we suggest that you do the following: install applications provided by nec csd from the nec application and driver cd. See “setting up a healthy work environment” in appendix a. Install any of your own applications...

  • Page 48: Configuring The System

    3 configuring the system configuration tools and utilities cmos setup utility flash utility nec os restore cd nec application and driver cd nec help center resolutions for nec vistascan usb monitors jumper settings.

  • Page 49

    3-2 configuring the system this chapter provides information on configuring your computer. It includes information about the cmos setup utility for configuring hardware and the system. It also provides information about the flash utility for bios updates, the nec os restore cd for rebuilding the har...

  • Page 50

    Configuring the system 3-3 configuration tools and utilities configuration method, tool, or utility boot devices, determining cmos setup (bios features setup menu) boot order, changing cmos setup (bios features setup menu) configuring hardware cmos setup (integrated peripherals menu) jumper settings...

  • Page 51

    3-4 configuring the system configuration tools and utilities configuration method, tool, or utility hardware, adding cmos setup (standard cmos setup menu, bios features setup menu, power management setup menu) healthy environment (online document), installing nec application and driver cd ide device...

  • Page 52

    Configuring the system 3-5 configuration tools and utilities configuration method, tool, or utility onboard sound, onboard lan, enabling cmos setup (integrated peripherals menu) operating system, restoring nec os restore cd parallel port, enabling, configuring cmos setup (integrated peripherals menu...

  • Page 53: Cmos Setup Utility

    3-6 configuring the system configuration tools and utilities configuration method, tool, or utility video device, assigning irq for cmos setup (pnp/pci configuration setup menu) video device, subjecting to power management cmos setup (power management setup menu) virus protection, enabling cmos setu...

  • Page 54

    Configuring the system 3-7 nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place. This lets you restore your system to the current parameters if you ever need to replace the battery. How to start cmos setup to start the cmos ...

  • Page 55

    3-8 configuring the system how to use cmos setup use the keys described in the narrow legend near the bottom of the setup menu to make your selections or exit the current menu. The following table describes the navigation keys. Navigation keys key function esc quits the menu. Enter executes command ...

  • Page 56

    Configuring the system 3-9 the following menu items are available from the main menu. Standard cmos setup bios features setup chipset features setup power management setup pnp/pci configuration setup load setup defaults special features setup integrated peripherals supervisor password user password ...

  • Page 57: Caution

    3-10 configuring the system date time hard disk type, size, cylinders, heads, preconfiguration mode diskette drive base memory extended memory other memory total memory bios features setup choose the bios features setup menu by selecting it from the main menu and pressing enter . ! Caution setting i...

  • Page 58: Caution

    Configuring the system 3-11 boot up num lock status gate a20 option security option pci/vga palette snoop os select for dram > 64mb delay for hdd (secs) dmi event log clear all dmi event log view dmi event log mark dmi events as read event log capacity event log validity chipset features setup choos...

  • Page 59: Caution

    3-12 configuring the system power management setup choose the power management setup menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system to malfunction. The following features are available from the power managem...

  • Page 60: Caution

    Configuring the system 3-13 resume by ring resume by alarm date (of month) alarm (appears only when resume by alarm is enabled) time (hh:mm:ss) alarm (appears only when resume by alarm is enabled) wake up on lan restore ac/power loss irq[3-7,9-15],nmi primary ide 0 primary ide1 secondary ide 0 secon...

  • Page 61: Caution

    3-14 configuring the system pnp os installed resources controlled by (for irqs 3, 4, 5, 7, 9, 10, 11, 12, 14, and 15, with settings for pci/isa pnp or legacy isa) reset configuration data assign irq for vga assign irq for usb load setup defaults choose the load setup defaults menu by selecting it fr...

  • Page 62

    Configuring the system 3-15 the following features are available from the special features setup menu. Under post showing chassis fan detected power fan detected cpu fan detected chassis intrusion detect voltage detected under cpu plug & play, cpu speed listing disable, manual, and cpu speed setting...

  • Page 63: Caution

    3-16 configuring the system integrated peripherals choose the integrated peripherals menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system to malfunction. The following features are available from the integrated pe...

  • Page 64: Caution

    Configuring the system 3-17 onboard sound onboard lan onboard fdc controller onboard serial port 1 onboard serial port 2 onboard parallel port parallel port mode supervisor password choose the supervisor password menu by selecting it from the main menu and pressing enter . ! Caution setting items on...

  • Page 65: Caution

    3-18 configuring the system follow the prompts in the dialog box to set up, change, or disable the user password. Save & exit setup choose the save & exit setup menu by selecting it from the main menu and pressing enter . ! Caution setting items on this menu to incorrect values can cause your system...

  • Page 66: Flash Utility

    Configuring the system 3-19 flash utility the system bios resides on a flash read only memory (rom) chip in your system. Update the flash rom with a bios flash diskette. The diskette contains the latest version of the bios code. You can get the diskette from nec csd or download the bios from the nec...

  • Page 67: Nec Os Restore Cd

    3-20 configuring the system 5. Perform the upgrade exactly as directed by the support technician and the onscreen prompts. 6. Power off the system as directed (usually by pressing f1 or pressing the power button). 7. After the system powers off, remove the diskette. 8. Reboot the system and start th...

  • Page 68

    Configuring the system 3-21 note: use the nec application and driver cd to install or restore applications, optional drivers, and online documents (see “nec application and driver cd”). Choosing a restore program the os restore program allows you to reinstall your windows 95, windows 98, or windows ...

  • Page 69: Caution

    3-22 configuring the system launching the nec os restore cd ! Caution the os restore program can delete all the data on your hard drive. If possible, back up your data before performing an os restore. Use the following procedure to launch the nec os restore cd. 1. Power on or restart the system and ...

  • Page 70: Caution

    Configuring the system 3-23 2. Click continue to continue (or exit to exit the program). A license agreement screen appears with three options: back, reject, and accept. 3. Read the license agreement and click accept to continue. The restore mode screen appears with four options: back, auto, custom,...

  • Page 71

    3-24 configuring the system 3. The partition information screen that appears in windows 95 or windows 98 has three options (back, fat 16, and fat 32) and lets you select the file allocation table (fat) type you want to use for the operating system restore: click back to return to the operating mode ...

  • Page 72: Caution

    Configuring the system 3-25 6. Remove the cd from the cd tray. 7. Click ok to reboot. This completes the auto rebuild and restore procedure. See “nec application and driver cd” for instructions on installing any of the applications or online documents, or to install device drivers that did not come ...

  • Page 73

    3-26 configuring the system if the table is functional, a partitioning the hard drive screen appears with options allowing you to retain the present partition structure or partition the hard disk using fat16 or fat32. If the existing partition table is not functional, the system performs an “auto” r...

  • Page 74

    Configuring the system 3-27 5. To partition the hard drive, click continue on the partitioning the hard drive screen. The partition information screen appears (in windows 95 and windows 98 systems; in windows nt 4.0 systems, the fat16 partition warning appears as described in step 7 ). 6. The partit...

  • Page 75: Caution

    3-28 configuring the system the “operating system restore completed” screen appears when all files have been restored. 9. Remove the cd from the cd tray. 10. Click ok to reboot. This completes the custom rebuild and restore procedure. See “nec application and driver cd” for instructions on installin...

  • Page 76: Caution

    Configuring the system 3-29 2. Click fix os to do a basic operating system restore. The fix os screen appears and displays two options (back and continue). 3. Click continue . The installing applications screen appears, showing the status of the restore. It also displays the version of windows os be...

  • Page 77: Caution

    3-30 configuring the system ! Caution using the fix os option repetitively without using the auto or custom option afterward might cause unpredictable results. To restore the system to its factory-installed state, perform another nec os restore using the auto or custom option (see “launching the os ...

  • Page 78: Caution

    Configuring the system 3-31 follow this procedure to launch the application and driver cd. ! Caution do not select and install drivers for any hardware that is not currently installed on the system. Doing so can damage the operating system. Launch the nec application and driver cd as follows: in sys...

  • Page 79: Caution

    3-32 configuring the system installing software the application and driver installation utility dialog box consists of the following components: selection tabs — located just below the title bar, each tab represents a software category. The selection tabs include applications, drivers, utilities, in...

  • Page 80: Nec Help Center

    Configuring the system 3-33 4. Click exit to close the application and driver installation utility dialog box. 5. Remove the cd from the cd-rom drive when the installation is complete. Nec help center nec csd provides an online nec help center. The help center comes on the nec application and driver...

  • Page 81

    3-34 configuring the system follow the instructions in the previous section, “nec application and driver cd” to install the nec help center online documentation. The nec help center is in the list of applications that appear when the nec application and driver cd is launched. Install it in the same ...

  • Page 82: Usb Monitors

    Configuring the system 3-35 resolutions for nec vistascan usb monitors the following table lists the supported resolutions for nec powermate series systems with 15-inch and 17-inch nec vistascan ™ usb monitors. ! Caution setting resolutions other than the rates listed in the following table generate...

  • Page 83: Jumper Settings

    3-36 configuring the system jumper settings some devices in the system have pins that must be jumpered according to way the device is used in your computer, or the way your system is configured. For example, a hard drive or cd-rom drive must be jumpered as a master or slave device to correspond to t...

  • Page 84

    Configuring the system 3-37 locating system board jumpers a – jvga1 (vga mode) c – jp1 (power on mode) b – jbat1 (cmos clear) setting onboard video if you add a graphics board to your system, you must disable the onboard video by changing the jumper setting on block jvga1 (see the following table). ...

  • Page 85: Caution

    3-38 configuring the system clearing cmos if you need to manually reset your cmos settings to their factory state, change the jumper setting on block jbat1 after the system has been unplugged. The following table lists the jumper settings and the function of each setting. Move the jumper back to pin...

  • Page 86: Warning

    Configuring the system 3-39 changing a system board jumper setting change a system board jumper setting using these guidelines. See the previous sections for specific jumper settings. Note: nec csd recommends using needle- nose pliers to move a jumper. 1. Record your customized cmos settings before ...

  • Page 87

    3-40 configuring the system 5. Replace the cover(s): for a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the minitower side covers.” nec 32x cd-rom drive jumpers the nec 32x cd-rom drive cdr-1900a/pbm uses a three-position...

  • Page 88

    Configuring the system 3-41 zip drive jumpers the three-position jumper block for the zip drive is located on the rear of the drive. The following description applies when the rear of the drive is viewed with the ide connector to the left of the jumper block, and the power connector to the right. Dr...

  • Page 89: Managing System

    4 managing system resources system management tools landesk client manager cheyenne backup nec tooltelligent suite nec webtelligent nec snmp agent nec configuration change notification nec auto backup utility.

  • Page 90: System Management Tools

    4-2 managing system resources this chapter provides information about the software tools and utility programs that may be available with your system. These utilities can be used to manage local or networked resources and monitor systems for unusual behavior. Tools include landesk client manager and ...

  • Page 91

    Managing system resources 4-3 system management tools and utilities management activity method, tool, or utility hard drive backups, performing on schedule cheyenne backup utility hard drive failure, detecting cheyenne backup nec auto backup utility hard drive, monitoring nec configuration change no...

  • Page 92: Landesk Client Manager

    4-4 managing system resources landesk client manager landesk ® client manager (ldcm) is a software program that uses the desktop management interface (dmi) standard to manage components (network interface cards, memory, software applications) within a client or remote pc system. It provides features...

  • Page 93

    Managing system resources 4-5 with client manager, you can perform the following tasks: using the wake-on lan feature, get remote systems on the network up and running from a powered-off state (for example, to perform off-hour maintenance) review system inventory of workstation hardware and software...

  • Page 94

    4-6 managing system resources pc health indicator pc health indicator consists of three parts: managing workstations selecting the pc health meter monitoring pc health. Managing workstations client manager sets up a connection to all the workstations running on the network to allow the administrator...

  • Page 95

    Managing system resources 4-7 monitoring pc health pc health can be determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure (smart hard drive failure prediction) free virtual memory tempe...

  • Page 96

    4-8 managing system resources audio keyboard/mouse video system resources i/o ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots. Dmi as a part of the landesk clien...

  • Page 97

    Managing system resources 4-9 monitoring capabilities your powermate computer has a chip mounted on the system board that supports many new and advanced real-time monitoring capabilities used by dmi. This chip provides the following features: an integrated temperature sensor with configurable interr...

  • Page 98

    4-10 managing system resources using the chassis intrusion notification feature landesk client manager allows you to monitor your system against chassis intrusion. Whenever the chassis is opened, landesk client manager logs the intrusion and reports the incident in a screen message the next time the...

  • Page 99: Cheyenne Backup

    Managing system resources 4-11 ldcm admin function the following information is for system administrator use in administrating local area networks. This information applies to systems that are configured for windows 95 or windows 98 or windows nt. The landesk client manager (ldcm) admin function is ...

  • Page 100: Nec Tooltelligent Suite

    4-12 managing system resources if hard drive performance degrades due to bad sectors or other internal problems, the smart hard drive utility automatically invokes the cheyenne backup program and backs up the entire file system to a zip drive or to a network drive. Note: cheyenne backup does not wor...

  • Page 101

    Managing system resources 4-13 nec auto backup utility, to detect predicted hard drive failures and to automatically back up the data from the failing drive use the tooltelligent interface to activate one or more of the utilities in the tooltelligent suite. Installing tooltelligent utilities nec too...

  • Page 102: Nec Webtelligent

    4-14 managing system resources server tools nec snmp desktop manager nec snmp agent nec auto backup utility webtelligent software put a check next to the utilities you want to install and follow the screen prompts to install utilities. Restart the system after the installation is complete. Nec webte...

  • Page 103

    Managing system resources 4-15 nec webtelligent nec webtelligent features nec webtelligent provides the administrator with the following features and benefits. Webtelligent account management create and delete user accounts change user passwords disable user accounts asset management discovery of ne...

  • Page 104

    4-16 managing system resources system health monitoring set threshold limits for voltage and system temperature generate alert for high voltage, temperature, or fan speed generate alert for chassis intrusion session management online help view system and log events security intranet user authenticat...

  • Page 105

    Managing system resources 4-17 microsoft windows 95 or windows 98 operating system or windows nt 4.0 operating system and associated web server software microsoft windows 95 or windows 98 with microsoft personal web server version 1.0 or later microsoft windows nt with peer web server version 2.0 or...

  • Page 106

    4-18 managing system resources nec auto-discovery agent tcp/ip. Nec webtelligent installation install the webtelligent software and the nec auto discovery agent software on a windows 95, windows 98, or windows nt web server as follows. 1. Close all open applications before installing webtelligent an...

  • Page 107

    Managing system resources 4-19 3. Install the webtelligent software on the web server. Note: webtelligent software is available on the nec application and driver cd. You can also download webtelligent software from the nec csd website ( www.Nec-computers.Com ). If you are installing webtelligent fro...

  • Page 108

    4-20 managing system resources if you are downloading the auto discovery agent software from the nec csd website ( www.Nec-computers.Com ), save the download file in your c:\temp directory or other directory. Double click setup.Exe , and follow the prompts. Note: before installing the nec auto disco...

  • Page 109

    Managing system resources 4-21 webtelligent login screen click login . The webtelligent screen displays (see the following screen). Click discover on the webtelligent screen to collect a list of machines to manage. Click on the desktop to be managed. A workstation screen opens to display a summary o...

  • Page 110: Nec Snmp Agent

    4-22 managing system resources nec webtelligent control screen nec snmp agent the nec desktop simple network management protocol (snmp) agent is an extension to the microsoft snmp agent. The nec snmp agent permits a network administrator to manage nec powermate clients. The nec snmp agent performs t...

  • Page 111: Caution

    Managing system resources 4-23 alert notification — provides alerts when thresholds are exceeded (for example, when temperatures exceed specified limits in a computer). Snmp-managed devices on a network send messages (traps) when a preset level of device activity occurs. Notification of events with ...

  • Page 112

    4-24 managing system resources 1. If you are installing the nec snmp agent from the nec application and driver cd, see “installing tooltelligent utilities” for installation instructions. 2. If you are downloading the software from the nec csd website ( www.Nec-computers.Com ), save the download file...

  • Page 113

    Managing system resources 4-25 traps for “public” community — limits the set of computers that receive traps from this computer to those with the ip or ipx addresses that the user provides. Note: for an snmp management console, such as the nec snmp desktop manager and hp openview, ip addresses (for ...

  • Page 114

    4-26 managing system resources configuring the nec snmp agent for windows nt configure the nec snmp agent for windows nt as follows. 1. In the windows taskbar, click start , point to settings , and click control panel . 2. At the control panel, double click the network icon. 3. At the network screen...

  • Page 115: Nec Configuration Change

    Managing system resources 4-27 note: for an snmp management console, such as the nec snmp desktop manager and hp openview, ip addresses (for example, 157.123.176.100) must be entered in the traps for “public community” to receive traps from the nec snmp agents. For the nec snmp agent to send a trap ...

  • Page 116: Nec Auto Backup Utility

    4-28 managing system resources nec auto backup utility the nec auto backup utility works with landesk client manager and cheyenne backup to detect predicted hard drive failures and to automatically back up the data from the failing drive. The utility only works with smart hard drives and it requires...

  • Page 117: Installing Options

    5 installing options general rules safety precautions small desktop and desktop system unit cover minitower system unit covers system board options expansion boards data storage devices.

  • Page 118: General Rules

    5-2 installing options this chapter provides installation instructions for a variety of industry-standard and nec csd expansion options that you can add to your system. Included in the chapter are instructions for memory module upgrade processor upgrade expansion board installation data storage devi...

  • Page 119: Safety Precautions

    Installing options 5-3 safety precautions observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning. ! Warning before removing system covers, turn off the power and unplug the system power cab...

  • Page 120: Small Desktop and Desktop

    5-4 installing options always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. When installing a cable, route the cable so it is not pinched by other ...

  • Page 121: Caution

    Installing options 5-5 note: if the cover is removed, landesk client manager logs the intrusion and reports it in a screen message the next time the system is booted. This message appears every time the system is rebooted until the report is cleared. For more information on closing the notification ...

  • Page 122

    5-6 installing options locating the cover screw — small desktop a – cover screw locating the cover screws — desktop a – cover screws 5. From the rear of the system, grasp the sides and slide the cover about an inch away from the front. Note: the cover fits tightly. Press against the rear panel to sl...

  • Page 123

    Installing options 5-7 releasing the small desktop cover a – slots c – tabs b – tabs d – metal securing rail.

  • Page 124: Caution

    5-8 installing options releasing the desktop cover a – slots c – slots b – tabs d – tabs replacing the small desktop or desktop cover replace the small desktop or desktop cover as follows. ! Caution to prevent damage to system cables, carefully tuck the cables out of the path of the cover. 1. Positi...

  • Page 125

    Installing options 5-9 3. Slide the cover forward to meet the front panel (see the following figure). Note: the cover fits tightly. If the cover does not slide off all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear. Replacing the s...

  • Page 126

    5-10 installing options replacing the desktop cover a – slots c – slots b – tabs d – tabs 4. Secure the cover with the cover screw(s). (see the previous section, “removing the small desktop or desktop cover.”) 5. Replace any lock or security cable (if one has been installed). 6. Reconnect all extern...

  • Page 127: Warning

    Installing options 5-11 minitower system unit covers the following sections describe how to remove and replace the minitower system unit covers and open the chassis floor. (for small desktop and desktop systems, see “small desktop and desktop system unit cover.”) removing the minitower side covers b...

  • Page 128: Caution

    5-12 installing options 1. Turn off and unplug the system unit. 2. Disconnect any external options (such as a keyboard and monitor) from the front or rear of the system unit. ! Caution electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object bef...

  • Page 129

    Installing options 5-13 locating the top and left side cover screws — minitower a – top cover screw b – left side cover screw locating the right side cover screw — minitower a – chassis bracket c – screwdriver hole b – right side cover tab d – screw.

  • Page 130

    5-14 installing options 5. Push up on the slide lock at the rear of the chassis to unlock the left side cover (see the following figure). 6. While holding the rear of the system unit with one hand, grasp the recess in the left side cover with your other hand and slide the cover back about an inch. A...

  • Page 131: Caution

    Installing options 5-15 replacing the minitower side covers replace the side covers as follows. ! Caution ensure that all cables are positioned to prevent kinking, crimping, abrasion, or cutting while installing the side cover. Check that the ribbon cables are folded along their fold lines and out o...

  • Page 132

    5-16 installing options replacing the minitower left side cover a – cover tabs (under cover) c – side cover flanges b – tab slots d – securing rails 4. Press the top and bottom of the side cover against the chassis and slide the cover toward the front of the chassis until it locks in place. Note: if...

  • Page 133: Warning

    Installing options 5-17 6. Replace the cover screws. For the left side cover, replace the screw that secures the back edge of the cover to the edge. For the right side cover, replace the screw that secures the right side cover tab to the chassis bracket within the system (see the figure in “removing...

  • Page 134

    5-18 installing options 2. Remove the front panel (see “removing the front panel — minitower,” later in this chapter). 3. Remove the screw holding the top cover to the rear of the chassis (see the figure in “removing the minitower side covers”). 4. Lift the back end of the cover up about an inch to ...

  • Page 135

    Installing options 5-19 2. Align the tabs under the front edge of the cover with the slots in the top edge of the chassis. 3. Pull the cover towards the rear of the chassis and set it down over the chassis. 4. Check that the corners on the rear of the cover fit over the back of the chassis. 5. Secur...

  • Page 136

    5-20 installing options 6. Grasp the two board handles and pull the board out further if you cannot access to the components you are upgrading. If you need to replace the board, see “removing the system board — minitower” later in this chapter. Opening the chassis floor — minitower a – screw c – cha...

  • Page 137: System Board Options

    Installing options 5-21 3. Secure the floor to the chassis with the previously removed screw. 4. Place the system unit upright and swivel the two chassis feet out, perpendicular to the system unit. 5. Replace the left side cover (see “replacing the minitower side covers”). System board options this ...

  • Page 138

    5-22 installing options memory upgrade memory upgrades are installed into memory module sockets on the system board. Your system uses dual inline memory modules (dimms). The system board has two module sockets and supports up to 512 mb of non-ecc high-speed memory. The system supports 168-pin sdram ...

  • Page 139

    Installing options 5-23 supported dimms dimm size non-ecc configuration 32 mb 4 mbit x 64 64 mb 8 mbit x 64 128 mb 16 mbit x 64 256 mb 32 mbit x 64 sample dimm upgrade paths* total memory dimm 1 dimm 2 32 mb 32 mb 64 mb 32 mb 32 mb 64 mb 64 mb 128 mb 64 mb 64 mb 128 mb 128 mb 256 mb 128 mb 128 mb 25...

  • Page 140: Caution

    5-24 installing options 2. With the left mouse button, click properties . The general tab shows the random access memory (ram). This is the amount of system memory in your computer. In windows 95 or windows 98, you can also find the amount of memory by pointing to my computer , clicking the right mo...

  • Page 141

    Installing options 5-25 3. Press the plastic clips at the outer edges of the socket away from the memory module (see the following figure). This ejects the dimm from the socket. Removing a dimm a – plastic clip 4. If installing a dimm, see the next section, “installing a dimm.” 5. If you are not ins...

  • Page 142: Caution

    5-26 installing options installing a dimm install a memory module by performing the following steps. 1. Remove the system board to access dimm sockets. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a min...

  • Page 143

    Installing options 5-27 in a minitower system, see “replacing the system board — minitower.” inserting a dimm a – plastic clips b – notches 7. Replace the cover(s): for a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the m...

  • Page 144: Caution

    5-28 installing options processor upgrade the system has an s.E.C. Processor cartridge that connects to a slot 1 242-pin edge connector on the system board. The processor cartridge is secured to the connector in a retention mechanism. When a cartridge is inserted in the connector, the vid pins progr...

  • Page 145: Warning

    Installing options 5-29 if your system has a celeron or pentium iii processor, see the next section, “removing the celeron or pentium iii processor cartridge.” if your system has a pentium ii processor, see “removing the pentium ii processor cartridge.” removing the celeron or pentium iii processor ...

  • Page 146

    5-30 installing options 3. Remove the system board to access processor socket. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a minitower system, see “removing the system board — minitower.” 4. If the car...

  • Page 147: Caution

    Installing options 5-31 7. Set the cartridge down on an antistatic surface or store it in an antistatic bag. ! Caution before picking up the processor cartridge, reduce static discharge by touching the metal frame of the system unit. 8. Install the upgrade processor (see “installing the celeron or p...

  • Page 148: Caution

    5-32 installing options ! Caution before picking up the processor cartridge, reduce static discharge by touching the metal chassis of the system unit. 2. Align the cartridge with the guides in the retention mechanism (see the following figure). The cooling fan faces the rear of the chassis. 3. Inser...

  • Page 149

    Installing options 5-33 5. Connect the cooling fan cable to its connector on the system board. 6. Replace the system board. In a small desktop system, see “replacing the system board — small desktop.” in a desktop system, see “replacing the system board — desktop.” in a minitower system, see “replac...

  • Page 150: Warning

    5-34 installing options removing the pentium ii processor cartridge remove the pentium ii processor cartridge installed on the system board as follows. Note: nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place before removi...

  • Page 151: Caution

    Installing options 5-35 3. Remove the system board to access processor socket. In a small desktop system, see “removing the system board — small desktop.” in a desktop system, see “removing the system board — desktop.” in a minitower system, see “removing the system board — minitower.” 4. If the car...

  • Page 152: Caution

    5-36 installing options 7. While holding the screwdriver in place, carefully pull up on the end of cartridge just enough to release it from the lever. 8. Repeat with the other locking lever and end of the cartridge. ! Caution before picking up the processor cartridge, reduce static discharge by touc...

  • Page 153: Caution

    Installing options 5-37 installing the pentium ii upgrade processor cartridge install the pentium ii upgrade processor cartridge by following these steps. Note: nec csd recommends that you print out or write down your current cmos setup parameters and store the information in a safe place before ins...

  • Page 154

    5-38 installing options 4. Replace the system board. In a small desktop system, see “replacing the system board — small desktop.” in a desktop system, see “replacing the system board — desktop.” in a minitower system, see “replacing the system board — minitower.” 5. Connect any other cables that may...

  • Page 155

    Installing options 5-39 6. Replace the system unit cover. For a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the minitower side covers.” 7. Press the power button to start the system. Press f2 to enter the cmos setup util...

  • Page 156

    5-40 installing options 2. Pull the system board latch away from the system unit (see the following figure). This releases the system board and slides it partway out of the system. 3. Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of the chassi...

  • Page 157: Caution

    Installing options 5-41 replacing the system board — small desktop take care when replacing the system board. Replacing the board requires the use of the chassis latch. Incorrect use of the chassis latch can damage the latch. ! Caution take care in replacing the system board in your computer. Incorr...

  • Page 158

    5-42 installing options correct alignment of the system board — small desktop a – rail c – edge of chassis b – latch open d – edge of system board incorrect alignment of the system board — small desktop.

  • Page 159: Caution

    Installing options 5-43 a – latch in incorrect position c – edge of chassis b – system board rail d – edge of system board ! Caution to prevent damage to the latch, align the system board with the outside edge of the chassis before closing the latch. 4. Push the latch closed. This slides the board t...

  • Page 160

    5-44 installing options if the system board is aligned correctly, you might need to push the outside edges of the board to fully seat it into the connector on the riser board. Check the position of the chassis latch. The system board is secured when the latch is parallel with the outside edge of the...

  • Page 161

    Installing options 5-45 removing the system board — desktop use this procedure to remove the system board from a desktop system. 1. Remove the system unit cover (see “removing the small desktop or desktop cover”). 2. Remove the screws that secure the left side bracket to the chassis (see the followi...

  • Page 162: Caution

    5-46 installing options preparing to remove the system board — desktop a – system board c – side bracket b – system board latches d – side bracket tabs 6. Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of the chassis. 7. Set the board on an ant...

  • Page 163: Caution

    Installing options 5-47 use the following procedure to use the latches correctly. 1. Make sure the chassis latches are in the open position. 2. Position the narrow ends of the system board rails in the chassis guides. 3. Slide the system board partway into the system unit along the chassis rail guid...

  • Page 164

    5-48 installing options check the position of the chassis latches. The system board is secured when the latches are parallel with the outside edge of the board. 5. Hook the tabs of the left side bracket into the slots on the front left edge of the chassis. Fit the back edge of the bracket over the b...

  • Page 165

    Installing options 5-49 removing the system board — minitower a – chassis floor d – riser board b – system board e – system board connector c – handles replacing the system board — minitower use the following procedure to replace the system board. 1. Align the system board rails with the chassis rai...

  • Page 166: Caution

    5-50 installing options 4. Use the two handles on the board to carefully slide the system board partway into the chassis, along the rail guides. Replacing the system board — minitower a – system board c – rail guides b – handles/rails 5. Stop sliding the board when the edge of the system board align...

  • Page 167: Expansion Boards

    Installing options 5-51 7. Close the chassis floor (see “closing the chassis floor”). 8. Place the system unit upright and swivel the feet out, perpendicular to the system unit. 9. Replace the left side cover (see “replacing the minitower side covers”). Expansion boards your system supports industry...

  • Page 168

    5-52 installing options expansion board slots and connectors — small desktop a – slot for pci or isa board c – shared pci/isa connector b – slot for pci board d – pci connector expansion board slots and connectors — desktop a – slots for pci boards d – pci connectors b – slot for pci or isa board e ...

  • Page 169

    Installing options 5-53 expansion board slots and connectors — minitower a – slots for isa boards d – not used b – slots for pci boards e – isa connectors c – pci connectors note: if the minitower riser board has four pci connectors, the fourth pci connector (the lowest one, next to the isa connecto...

  • Page 170: Caution

    5-54 installing options installing an expansion board — small desktop or desktop to install an expansion board in a small desktop or desktop system, use the following steps. 1. Remove the system unit cover (see “removing the small desktop or desktop cover”). 2. Follow any preinstallation instruction...

  • Page 171

    Installing options 5-55 removing a slot cover — small desktop a – screw b – slot cover 5. Holding the board by its edges or its bracket, insert the board into the expansion slot (see the following figure). Press the board firmly into the expansion board connector on the riser board. 6. Use the slot ...

  • Page 172

    5-56 installing options installing an expansion board — small desktop removing an expansion board — small desktop or desktop to remove an expansion board from a small desktop or desktop system, use the following steps. 1. Remove the system unit cover (see “removing the small desktop or desktop cover...

  • Page 173: Caution

    Installing options 5-57 installing an expansion board — minitower to install an expansion board in a minitower system, use the following steps. 1. Remove the left side cover (see “removing the minitower side covers”). 2. Swivel the two feet inward, out of the way. 3. Position the system unit on its ...

  • Page 174

    5-58 installing options removing a slot cover — minitower a – screw c – slot cover b – locking bracket 8. Holding the expansion board by its edges or its bracket, insert the board into the expansion slot (see the following figure). 9. Press the board firmly into the expansion board connector on the ...

  • Page 175

    Installing options 5-59 installing an expansion board — minitower a – screw b – expansion board 12. Attach any signal cables required by the expansion board. 13. If you slid the system board partway out of the chassis, slide it back in (see “closing the chassis floor”). 14. Place the system unit upr...

  • Page 176

    5-60 installing options 3. Position the system unit on its side, with the open left side facing up. 4. If necessary, slide the system board partway out of the chassis to reach the expansion board (see “opening the chassis floor”). 5. Label and remove any cables connected to the board. 6. Remove the ...

  • Page 177: Data Storage Devices

    Installing options 5-61 data storage devices the system board in the computer supports the following storage devices: two diskette drives up to four ide drives, such as ide hard drives, an ide cd-rom drive, dvd-rom drive, and an ide zip drive other storage devices might require the installation of a...

  • Page 178

    5-62 installing options one 3 1/2-inch internal hard drive bay (1-inch high, thin-height) two 5 1/4-inch accessible device bays (1.6-inch high, half-height) minitower system — six bays one 3 1/2-inch accessible device bay that contains the standard 1.44-mb diskette drive two 3 1/2-inch internal hard...

  • Page 179

    Installing options 5-63 the following figures show the device bay locations in the small desktop, desktop, and minitower models. Locating device bays — small desktop a – 3 1/2-inch internal bay c – 5 1/4-inch accessible bay b – 3 1/2-inch accessible bay locating device bays — desktop a – 3 1/2-inch ...

  • Page 180

    5-64 installing options locating device bays — minitower a – 3 1/2-inch internal bays c – 5 1/4-inch accessible bays b – 3 1/2-inch accessible bay preparing the device before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, ch...

  • Page 181

    Installing options 5-65 connecting device cables the cables used for installing optional storage devices include: diskette drive signal cable ide signal cables internal scsi device cables pc card adapter cables system power cables. Riser board cable connectors are shown in the following figures. Ris...

  • Page 182

    5-66 installing options riser board auxiliary cable connectors — small desktop a – cd audio in connector f – nlx connector (system board) b – modem in connector g – wake on remote connector c – chassis intrusion connector h – wake-on lan connector d – jumper block jp5 (not used) i – front feature co...

  • Page 183

    Installing options 5-67 riser board cable connectors — desktop a – secondary ide connector c – diskette drive connector b – primary ide connector riser board auxiliary cable connectors — desktop a – chassis intrusion connector d – front feature connector b – fan connector e – usb connector c – cd au...

  • Page 184

    5-68 installing options riser board cable connectors — minitower a – secondary ide connector c – diskette drive connector b – primary ide connector riser board auxiliary cable connectors — minitower a – not used g – cd audio in connector b – chassis intrusion connector h – fan connector c – power co...

  • Page 185

    Installing options 5-69 use the following table when configuring ide drives on the primary and secondary ide connectors on the riser board. If installing a dvd-rom device, substitute the dvd-rom for the cd-rom in the following table. Ide connector configuration configuration primary connector second...

  • Page 186

    5-70 installing options ide connector configuration configuration primary connector secondary connector 4 devices (hard drive, hard drive, cd-rom, tape backup) master - hard drive slave - hard drive master - cd-rom slave - tape backup 4 devices (hard drive, hard drive, cd-rom, zip drive) master - ha...

  • Page 187

    Installing options 5-71 diskette drive signal cable a diskette drive signal cable comes attached to the riser board and to the standard 1.44-mb diskette drive. The colored edge of the cable goes to pin 1 on the cable connector. Align the red edge of the cable with pin 1 (the notched end) on the driv...

  • Page 188

    5-72 installing options pc card adapter cable two pcmcia-compliant cables come with the pc card adapter available in some systems. The cables are bound together, and connect to the dual pcmcia ports on the pc adapter board and the connectors on the back of the pc card adapter. System power cables po...

  • Page 189

    Installing options 5-73 note: the appearance of your device might vary from the one shown. 1. Connect the signal cable connector to the connector on the ide drive. Take care to prevent bending drive connector pins. Align the cable connector as shown in the following figure. 2. Locate an available po...

  • Page 190

    5-74 installing options 4. If you are installing a cd-rom drive or dvd-rom drive and your system has speakers, connect the audio cable to the cd audio in connector on the riser board or an audio board (see the instructions that come with the drive). Diskette drive cabling the following procedure des...

  • Page 191

    Installing options 5-75 connecting an internal scsi device a – scsi cable b – power cable 4. See the documentation that comes with your scsi device for configuration information. Pc card adapter cabling the following procedure describes how to cable a pc card adapter. 1. Connect the connectors at on...

  • Page 192

    5-76 installing options network board wake-on lan cabling if your computer has the optional 10/100 mb network board, your system can be readied for “wake-on lan” by connecting the wake-on lan cable. Wake-on lan allows your system to be powered up remotely by a server computer. Cable the network boar...

  • Page 193

    Installing options 5-77 7. Replace the cover(s): for a small desktop or desktop system, see “replacing the small desktop or desktop cover.” for a minitower system, see “replacing the minitower side covers.” 8. Enable wake-on lan through cmos setup utility (see chapter 3 for information). Installing ...

  • Page 194

    5-78 installing options 2. Locate the three locking tabs inside the front panel (near the upper edge). Squeeze the right two tabs together to release them from the slots in the chassis. Then press the left-most locking tab out of its slot. Note: the three tabs along the top of the front panel are lo...

  • Page 195

    Installing options 5-79 replacing the front panel — small desktop replace the small desktop front panel as follows. 1. Align the front panel posts with the holes in the front of the system unit (see the following figure). Align the front usb port with the cutout on the front panel. 2. Press along th...

  • Page 196

    5-80 installing options removing the front panel — desktop remove the desktop front panel before installing a device in one of the 5 1/4-inch accessible device bays. If you are installing an accessible 5 1/4-inch device, you might also need to remove the blank panel that covers the bay on the front ...

  • Page 197

    Installing options 5-81 4. Identify the bay on the front panel for the device being installed. 5. Remove the blank plastic panel from the selected bay by pressing the panel tabs from inside the front panel and pushing the blank panel out (see the following figure). 6. If a metallic shield covers the...

  • Page 198

    5-82 installing options replacing the front panel — desktop if a 5 1/4-inch device has been removed from your system, you need to replace the blank panel before replacing the front panel. The blank panel covers the opening previously used by the device. Replace the desktop front panel as follows. 1....

  • Page 199

    Installing options 5-83 aligning the front panel — desktop 5. Replace the system unit cover (see “replacing the small desktop or desktop cover”). Removing the front panel — minitower remove the front panel before installing a device in a 5 1/4- inch accessible device bay. The front panel does not ne...

  • Page 200

    5-84 installing options 1. Remove the left side cover (see “removing the minitower side covers”). 2. From inside the chassis, squeeze the two front panel locking tabs in the lower left and right corners (see the following figure). 3. Carefully push the tabs out until they release the bottom of the f...

  • Page 201

    Installing options 5-85 5. Identify the bay on the front panel for the device being installed. 6. Remove the blank plastic panel from the selected bay by pressing the panel tabs from inside the front panel and pushing the blank panel out (see the following figure). Locating the blank panel tabs — mi...

  • Page 202

    5-86 installing options replacing the front panel — minitower replace the front panel as follows. Note: before replacing the front panel, if you removed a 5 1/4-inch device from your system and didn't replace it, you need to cover the opening in the chassis and the front panel. 1. Replace the metal ...

  • Page 203

    Installing options 5-87 installing a 5 1/4-inch device — small desktop and desktop use the following procedure to install a 5 1/4-inch device into a 5 1/4-inch accessible device bay. Note: a 3 1/2-inch device can also be installed in a 5 1/4-inch accessible device bay. Place the device in a 5 1/4-in...

  • Page 204

    5-88 installing options inserting a 5 1/4-inch device — small desktop 5. Connect the device cables (see “connecting device cables” and “cabling storage devices”). 6. Insert the device the rest of the way into the device bay, making sure that the locking tabs on the sides of the drive engage the brac...

  • Page 205

    Installing options 5-89 8. Replace the front panel. In a small desktop system see “replacing the front panel — small desktop.” in a desktop system, see “replacing the front panel — desktop.” 9. Replace the system unit cover (see “replacing the small desktop or desktop cover”). 10. Run the setup prog...

  • Page 206

    5-90 installing options 4. From the front of the system, slide the device, connector end first, into the device bay. Slide it in far enough for access to the connectors at the rear of the device. If necessary, remove the top cover for better access to the device connectors (see “removing the minitow...

  • Page 207

    Installing options 5-91 8. Replace the front panel (see “replacing the front panel — minitower”). 9. Replace the left side cover (see “replacing the minitower side covers”). If you removed the top cover, replace it (see “replacing the minitower top cover”). 10. Run the setup program to set the new c...

  • Page 208

    5-92 installing options 4. Align the screws on the new hard drive with the holes in the bracket. 5. Secure the hard drive to the bracket with the four screws that came with the drive or the screws from the old drive (see the following figure). Internal hard drive screws — small desktop a – bracket s...

  • Page 209

    Installing options 5-93 9. Replace the system unit cover (see “replacing the small desktop or desktop cover”). 10. Run the setup program to set the new configuration (see “cmos setup utility” in chapter 3). Installing a 3 1/2-inch hard drive — desktop the desktop system has an internal hard drive ba...

  • Page 210

    5-94 installing options internal hard drive screws — desktop 4. With the cable connectors toward the interior of the system, place the new the hard drive in the bracket and align the screw holes. 5. Insert and tighten the two screws to secure the hard drive in the bracket. 6. Connect the device cabl...

  • Page 211

    Installing options 5-95 installing an additional 3 1/2-inch device — desktop the desktop system has an accessible 3 1/2-inch bay that can accommodate a second hard drive, or a second diskette drive. (for instructions on replacing the internal hard drive, see “installing a 3 1/2-inch internal hard dr...

  • Page 212

    5-96 installing options removing the 3 1/2-inch device bay cover — desktop locating 3 1/2-inch accessible device screws — desktop 9. Replace the front panel (see “replacing the front panel — desktop”). 10. Replace the system unit cover (see “replacing the small desktop or desktop cover”). 11. Run th...

  • Page 213

    Installing options 5-97 installing a 3 1/2-inch hard drive — minitower you can upgrade your system by replacing an existing hard drive or by adding a second drive. Hard drive(s) install in an internal drive bracket located at the top rear of the chassis. Note: you can also install a 3 1/2-inch hard ...

  • Page 214

    5-98 installing options locating an internal hard drive — minitower a – hard drive c – drive bracket b – latch d – screws (2 to a side) 5. If a currently installed hard drive is being replaced, remove the drive: label and disconnect the ide drive signal and power cables from the hard drive. Remove t...

  • Page 215

    Installing options 5-99 10. Replace the top cover (see “replacing the minitower top cover”). 11. Replace the left side cover (see “replacing the minitower side covers”). 12. Run the setup program to set the new configuration (see “cmos setup utility” in chapter 3)..

  • Page 216: Solving System

    6 solving system problems solutions to common problems how to clean the mouse battery replacement.

  • Page 217

    6-2 solving system problems occasionally, you may encounter a problem with your computer. In most cases, the problem is one that you can solve yourself. Your system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displa...

  • Page 218

    Solving system problems 6-3 solutions to common problems see the following sections to match your problem area and view the possible causes and solutions. When trying to solve problems, you should note what the system was doing when the problem occurred and what you attempted to do to correct the pr...

  • Page 219

    6-4 solving system problems your hard drive might need more time to spin up before the system boots. Change the “hard disk pre-delay” to a higher setting from the cmos setup utility “bios features setup” menu. System does not boot and error message displayed on screen. Run the setup utility (see cha...

  • Page 220: Caution

    Solving system problems 6-5 system does not boot immediately after hard drive spins up. The hard disk delay can be set lower through the bios features setup menu of the cmos setup utility. (if you get a message “operating system not found” after you change the setting, the delay is at too low a sett...

  • Page 221

    6-6 solving system problems diskette drive problems check the following problems to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the disket...

  • Page 222

    Solving system problems 6-7 monitor problems check the following problems to see the possible cause and solution. Monitor screen is dark or the display is hard to read. Check that the monitor is on. Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal...

  • Page 223

    6-8 solving system problems keyboard/mouse problems check the following problem to see the possible cause and solution. Mouse or keyboard does not respond. You may have connected the mouse and keyboard after turning on your system. Turn the system off, make sure the mouse and keyboard are connected,...

  • Page 224

    Solving system problems 6-9 the cd-rom drive is not reading a disc. Check that the disc is inserted in the cd tray with the printed label side up. Check that the disc is a data disc, not a music disc. Try a different cd to see if the problem is limited to one cd. The cd does not eject due to a power...

  • Page 225: How To Clean The Mouse

    6-10 solving system problems sound is only coming from one speaker. Balance the speaker output by adjusting the balance in the sound software. See your windows multimedia online help. How to clean the mouse under normal conditions, your mouse has a self-cleaning mechanism that prevents a buildup of ...

  • Page 226: Battery Replacement

    Solving system problems 6-11 4. Turn the mouse over so that the cover and ball fall into your palm. 5. Clean the mouse as follows. Use tap water, or tap water and a mild detergent, to clean the mouse ball. Use a clean, lint-free cloth to dry the ball. Blow into the mouse socket to remove remaining d...

  • Page 227: Warning

    6-12 solving system problems ! Warning lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact. Discard used batteries according to the manufacturer’s instructions. ! Caution removing the battery from the system board causes the computer to lose system configura...

  • Page 228

    Solving system problems 6-13 4. Locate the battery socket on the system board (see the following figure). Note: this procedure is for system boards using the 3-volt lithium battery shown in the following figure. Locating the battery socket on the system board a – battery 5. Press down on the battery...

  • Page 229: Caution

    6-14 solving system problems 6. Remove the battery and discard in accordance with the manufacturer’s instructions. ! Caution to maintain a tight battery contact with the socket, do not over-bend the battery clip. Removing the battery a – battery b – clip 7. With the positive (+) side facing up, pres...

  • Page 230

    Solving system problems 6-15 9. Replace the cover(s): for a small desktop system, see “replacing the small desktop cover.” for a minitower system, see “replacing the minitower side covers.” 10. Connect external peripherals and power cables. 11. Run the setup utility to reconfigure your system parame...

  • Page 231: Getting Services And

    7 getting services and support nec csd website nec csd ftp site email/fax technical support service nec csd bulletin board system nec csd technical support services.

  • Page 232: Nec Csd Website

    7-2 getting services and support nec csd makes it easy for you to get information and help when you need it with an array of services. These services provide general information about your system, and can also be used to answer your questions and help solve any problems you might have with your syst...

  • Page 233: Nec Csd Ftp Site

    Getting services and support 7-3 to access the nec csd home page, enter the following internet uniform resource locator (url) in your browser: www.Nec-computers.Com nec csd ftp site you can use the internet to access the nec csd ftp (file transfer protocol) site to download various files (video driv...

  • Page 234: Caution

    7-4 getting services and support when using the email or fax support service, you should include the following words in the subject field for prompt response from the appropriate technical person: desktop monitor cd-rom printer notebook. You should provide as much specific information about your que...

  • Page 235

    Getting services and support 7-5 2. Point to programs . Point to accessories and then click hyperterminal . 3. Double click the hypertrm.Exe icon. The hyperterminal program appears. 4. Follow the instructions on the screen to set up your modem. Click the hyperterminal help button for information abo...

  • Page 236: Caution

    7-6 getting services and support 8. Follow the screen prompts until the main menu is displayed. 9. At the main menu, select j to join a conference. Select conference 1 for the desktop conference. 10. From the main menu, press f and enter for the file menu. 11. At the file menu, select f for a list o...

  • Page 237: Nec Csd Technical Support

    Getting services and support 7-7 nec csd technical support services nec csd also offers direct technical support through its technical support center. (nec csd technical support is for u.S. And canadian customers only; international customers should check with their sales provider.) direct assistanc...

  • Page 238: Setting Up A Healthy

    A setting up a healthy work environment making your computer work for you arrange your equipment adjust your chair adjust your input devices adjust your monitor vary your workday pre-existing conditions and psychosocial factors checking your comfort: how do you measure up?.

  • Page 239: Warning

    A-2 setting up a healthy work environment ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelli...

  • Page 240

    Setting up a healthy work environment a-3 although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keybo...

  • Page 241: Arrange Your Equipment

    A-4 setting up a healthy work environment arrange your equipment arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the ta...

  • Page 242: Adjust Your Chair

    Setting up a healthy work environment a-5 adjust your chair your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire...

  • Page 243

    A-6 setting up a healthy work environment your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is...

  • Page 244: Adjust Your Input Devices

    Setting up a healthy work environment a-7 adjust your input devices follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and ne...

  • Page 245

    A-8 setting up a healthy work environment type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach ke...

  • Page 246: Adjust Your Monitor

    Setting up a healthy work environment a-9 adjust your monitor correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your...

  • Page 247

    A-10 setting up a healthy work environment position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti-...

  • Page 248: Vary Your Workday

    Setting up a healthy work environment a-11 vary your workday if you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that ...

  • Page 249: Pre-Existing Conditions And

    A-12 setting up a healthy work environment to enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. Note: for more information on workstation setup, see the american national standard for human factors engineering of visual display terminal workstati...

  • Page 250: You Measure Up?

    Setting up a healthy work environment a-13 checking your comfort: how do you measure up? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking your chair do you sit in an upright position with the backrest supporting your lower back? When sitting,...

  • Page 251

    A-14 setting up a healthy work environment do you periodically rest your eyes by blinking often or looking away from the screen? Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes? Do you use a document holder placed close to the screen? Checking you is your w...

  • Page 252: System Specifications

    B system specifications system processor memory calendar clock input/output (i/o) facilities video memory sound system fax/modem board network support peripherals dimensions power operating environment compliance.

  • Page 253: System Processor

    B-2 system specifications system processor single processor system based on the intel 440bx chipset. Your system has one of the following processors: intel celeron processor intel pentium ii processor intel pentium iii processor primary cache (l1) 32 kb integrated on processor secondary cache (l2) p...

  • Page 254: Calendar Clock

    System specifications b-3 dimm speed must match or exceed processor bus speed memory module type — gold-plated, non-parity, sdram modules expansion — supported in 32-mb, 64-mb, 128-mb, and 256-mb dimms flash rom — 2 mbit calendar clock year/month/day/hour/minute/second/.01 second; maintained by batt...

  • Page 255

    B-4 system specifications microphone in — supports a microphone or other audio input device for recording audio information in data files, or broadcasting audio line out — supports an amplified output device. Industry-standard interfaces integrated on the riser board: ide dual ide channels; each sup...

  • Page 256: Video Controller

    System specifications b-5 desktop two 32-bit pci slots one shared pci/isa slot one isa slot minitower three 32-bit pci slots two 8-/16-bit isa slots video controller the system has an ati 3d rage xl graphics accelerator integrated on the system board. Agp 2x mode 8 mb of sgram motion video accelerat...

  • Page 257: Fax/modem Board

    B-6 system specifications stereo analog-to-digital and digital-to-analog converters digital control of all mixer and volume control functions fax/modem board systems might come with the following fax/modem board. 3com ® python 80-661749-00: 56 kbps (receive only) 33.6 kbps send/receive 3com data sta...

  • Page 258: Peripherals

    System specifications b-7 peripherals the system has some or all of the peripherals: diskette drive hard drive cd-rom drive zip drive tape backup unit pc card adapter speakers. Diskette drive diskette drive types are subject to change. One of the following diskette drives may come with the system: n...

  • Page 259

    B-8 system specifications scsi hard drives — adaptec 2940 ultra 2 wide scsi adapter comes with scsi configurations. One of the following scsi hard drives might come with the system: 9.1-gb ultra wide, 7200 rpm 18-gb ultra wide, 7200 rpm. Cd-rom drive cd-rom drive types are subject to change. One of ...

  • Page 260

    System specifications b-9 head reload time — 200.0 ms average start/stop time — 3/2 seconds general specifications removable zip disk capacity — 100 mb formatted error correction — reed-solomon height — 1.00 in. (25.4 mm) width — 3.99 in. (101.4 mm) depth — 6.44 in. (163.6 mm) weight — 13.2 ounces (...

  • Page 261: Dimensions

    B-10 system specifications pc card adapter some systems come with an scm “swap box” (pcmcia- compliant pc card adapter). Controller chip vg469; intel register, step b compatible supports isa plug and play supports mixed voltage (3v) cards vcc and vpp matrix: micrel mtc2563 speakers when ordered, a s...

  • Page 262: Power

    System specifications b-11 minitower system height — 16.9 in. Width — 7.87 in. Depth — 17.23 in. Keyboard height — 1.6 in. (40.6 mm) width — 19.0 in. (482.6 mm) depth — 8.4 in. (213.3 mm) weight — 3.5 to 4 lb. Power universal power supply small desktop system: 145 watt, switch selectable for 115/230...

  • Page 263: Compliance

    B-12 system specifications compliance domestic: fcc cfr 47 part 15, subpart b ul 1950 3rd edition canadian: c-ul c22.2 no.950-95 ices-003 issue 2, revision 1 european: ce emc directive 89/336 eec ce lvd directive 73/23 eec meets all requirements in european waste regulation ordinance for packaging a...

  • Page 264: Index

    Index-1 3 3 1/2-inch hard drive, installing, 5-91, 5-93, 5-95, 5-97 5 5 1/4-inch device installing, 5-77, 5-87, 5-89 removing blank plastic panel, 5-85 replacing blank plastic panel, 5-86 a application and driver cd launching, 3-30 using, 3-32 audio, 1-16, b-5 connectors, 1-12, 1-20, b-4 audio featu...

  • Page 265

    Index-2 zip drive, 5-72 cache, b-2 calendar clock specifications, b-3 cd-rom drive, 1-6, 1-7 cables, 5-65 cabling, 5-72 installing, 5-87, 5-89 jumper settings, 3-40 problems, 6-8 celeron, 1-19 chair, adjusting, a-5, a-13 chassis closing floor, 5-20 intrusion notification, 1-24, 4-10 opening floor, 5...

  • Page 266

    Index-3 tape backup unit jumper settings, 3-41 zip drive jumper settings, 3-41 configuration change notification. See nec configuration change notification. Connectors audio, 1-12 external, 1-10 fax/modem, 1-12 keyboard port, 1-10 lan, 1-11 line out, 1-12 microphone in, 1-12 mouse port, 1-10 network...

  • Page 267

    Index-4 e ecc dimms, b-3 support, 1-20, b-3 ergonomics, a-1, a-12 chair adjustments, a-5, a-13 keyboard adjustments, a-7, a-13 monitor adjustments, a-9, a-13 mouse adjustments, a-7, a-13 workspace setup, a-4 exit without saving menu (cmos setup), 3-18 expansion boards, 1-16 installing, 5-51 installi...

  • Page 268

    Index-5 integrated peripherals menu (cmos setup), 3-16 internet explorer, 3-33 inventory, 4-7 j jbat1 jumper, 3-38 jp1 jumper, 3-38 jumper settings, 3-36 cd-rom drive, 3-40 cmos clear, 3-38 configure mode, 3-37, 3-38 jbat1 jumper, 3-38 jp1 jumper, 3-38 jvga1 jumper, 3-37 onboard video disable/enable...

  • Page 269

    Index-6 motion video playback controller, 1-20 mouse adjusting, a-7, a-13 port, 1-10 problems, 6-8 setup, 2-2 moving preparations, 2-10 n nec application and driver cd, 3-30–3-33 launching, 3-30 using, 3-32 nec auto backup utility, 1-23, 4-28 nec configuration change notification, 4-27 nec help cent...

  • Page 270

    Index-7 p password problems, 6-5 pc card adapter, 1-8 cable, 5-65, 5-72 cabling, 5-72, 5-75 installing, 5-87, 5-89 specifications, b-10 pc card slot, 1-8 pc cards, 1-8 pc health, 4-7 indicator, 4-6 meter, 4-6 pentium ii, 1-19 pentium iii, 1-19 performance problems, 6-5 pnp/pci configuration setup me...

  • Page 271

    Index-8 5 1/4-inch device, 5-77, 5-89 battery, 6-11 hard drive, 5-97 system board, 5-49 the desktop cover, 5-8 the desktop front panel, 5-82 the small desktop cover, 5-8 riser board connectors, 1-16, 5-65 rj-45 connector, 2-3 rom. See read only memory. S safety precautions, 5-3 before shipping, 2-10...

  • Page 272

    Index-9 zip drive, b-8 speed dimm, 5-22 stand, 1-18 standard cmos setup menu (cmos setup), 3-9 starting cmos setup utility, 3-7 storage device installation, 5-61 cables, 5-65 device preparation, 5-64 device slots, 5-61 removing the desktop front panel, 5-77, 5-80 replacing the desktop front panel, 5...

  • Page 273

    Index-10 u uninstalling, nec help center, 3-34 upgrading bios, 3-19 celeron processor installation, 5-31 celeron processor removal, 5-29 dimms, 5-22 hard drive, 5-97 ide device, 5-87, 5-89 internal hard drive in a small desktop, 5-91, 5-93, 5-95 memory, 5-21, 5-22 pentium ii processor installation, ...

  • Page 274

    (for united states use only) federal communications commission radio frequency interference statement warning: changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: this equipment has been ...

  • Page 275

    Battery replacement a lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, nec recommends that you replace the battery. To replace a battery, see “battery replacement” in chapter 6 of this guid...

  • Page 276: Declaration Of Conformity

    Nec computer systems division, a division of packard bell nec, inc. Declaration of conformity we, the responsible party nec computer systems division 6000 florin-perkins road sacramento, ca 95828-1037 (916) 388-0101 declare that the product nec powermate es 5250 is in conformity with part 15 of the ...