Summary of Xen Topaz

  • Page 1

    Single line telephone user guide intelligent hybrid system.

  • Page 2: Using Your Telephone

    1 thank you for purchasing the nec “xen topaz” telephone system. Due to the flexibility built into the system, your dialling codes and feature capacities may differ from those in this guide. Check with your nec authorised supplier / system administrator and make a note of any differences. Before usi...

  • Page 3: Placing Calls

    2 placing calls placing calls quickly your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin speaking. Dialling “1” changes voice/ring mode (where the destination is a topaz telephone). Placing an intercom call extension number ? ? ? Common/personal...

  • Page 4: Placing Calls Quickly

    3 if your call doesn’t go through… setting camp on / callback / trunk queuing for intercom call, when you hear ringing, wait for the called party to answer. For trunk queuing, when you hear dial tone, begin dialling the telephone number. For intercom call, when your phone starts the ringing, lift ha...

  • Page 5: Answering Calls

    4 answering an outside / intercom call (ringing) each type of incoming call can have its own distinctive ringing pattern. Ask you nec authorised supplier for details. Setting / answering a message waiting indication (hear busy tone or no answer) your phone’s mw indicator is flashing set answer 8 1 4...

  • Page 6: Answering Calls

    5 answering calls picking up another extension’s call system programming is required to allow group call pickup. Ask your nec authorised supplier for details. Hold / transferring calls 6 8 7 ? 7 5 ? ? Extension number in same group in other groups pickup for specified extension 6 8 9 1 retrieving a ...

  • Page 7

    6 forwarding calls / do not disturb do not disturb (dnd) 1 3 2 4 0 dnd : trunk incoming call dnd : intercom incoming call dnd : trunk & intercom incoming call dnd : transferred (cfw) call dnd : cancel when you set dnd, the internal dial tone pattern changes. 8 7 4 call forwarding / follow me when yo...

  • Page 8: Conferencing

    7 nec business solutions ltd 633-647 springvale road, mulgrave vic 3170 nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and nec...