Summary of Xen Topaz

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    Multiline telephone user guide intelligent hybrid system.

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    1 using your multiline telephone handsfree options - handsfree lets you place and answer calls by pressing “spk” instead of using the handset. - with automatic handsfree, you can press the call key without lifting the handset. Normally, you have automatic handsfree. - use handsfree answerback to ans...

  • Page 3: For Your Convenience

    2 for your convenience ‹ an existing appearance key cannot be overwritten without the appearance key first being erased. ‹ programmable function keys (general key code) can be erased by entering service code 00. Common service codes: 01 dss/one-touch key 10 call forward – immediate 03 dnd key 11 cal...

  • Page 4: For Your Convenience

    3 for your convenience ‹ common/personal abbreviated dialling bins are numbered as follows (by default): 2-digit dialling: common = 00-79, personal = 80-99, or 3-digit dialling: common = 000-899, personal = 990-919. ‹ system programming is required to allow group abbreviated dialling. Ask your nec a...

  • Page 5: Placing Calls

    4 placing calls ‹ pressing call key after dialling an extension number is also possible. ‹ your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin speaking. Dialling “1” changes voice/ring mode (where the destination is a topaz telephone). Placing an...

  • Page 6: Placing Calls Quickly

    5 placing calls quickly ‹ intercom numbers can also be stored under last number redial. Ask your nec authorised supplier for details. Last number redial lnd vol redial list the system retains the last 10 numbers dialled which can be viewed and dialled. (topaz display phones only) (find desired numbe...

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    6 if your call doesn’t go through… setting camp on / callback / trunk queuing ‹ for intercom call, when you hear ringing, wait for the called party to answer. For trunk queuing, when you hear dial tone, begin dialling the telephone number. ‹ for intercom call, when your phone starts the ringing, lif...

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    7 repeat dialling ‹ the system periodically redials the call. Repeat duration is programmable. Ask your nec authorised supplier for details. ‹ you should lift the handset when the called party answered. ‹ you can cancel this function by pressing “dc” and “lnd” during idle condition. ‹ does not reser...

  • Page 9: Answering Calls

    8 answering calls answering an intercom call (ringing) spk voice mode extension ring mode extension (voice) speak toward your phone ‹ intercom call mode can be set at your phone as follows: “ring” = call + 823, “voice” = call + 821. ‹ confirm status of the mic key if you want to answer handsfree [mi...

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    9 holding / transferring calls transferring a call to another extension ‹ if your phone has a dss or one-touch key for the extension user who is to receive the call, just press it instead of “hold + extension number” in the operation above. (talking) hold ? ? ? Extension number (announce) trfr placi...

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    10 forwarding calls / do not disturb do not disturb (dnd) dnd/conf 3 (on-hook) 2 0 dnd : trunk incoming call dnd : intercom incoming call dnd : trunk & intercom incoming call dnd : transferred (cfw) call dnd : cancel call forward / follow me ‹ when you set dnd, the dnd/conf key’s lamp is lit and the...

  • Page 12: Conferencing

    11 nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and nec business solutions ltd has no obligation to provide any updates or c...