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Northern Telecom NAC User Manual
Page grid
Publication number:
553-4011-510
Product release:
2
Document release:
Standard 1.0
Date:
November 1994
Electronic Private Automatic Branch Exchange and Business Communication Systems
Network Administration Center (NAC)
System Administration and Maintenance Guide
This Information is subject to change without notice. Northern Telecom reserves the right to make changes
in design or components as progress in engineering and manufacturing may warrant.
Meridian, Meridian 1, NAC and Meridian MAX are trademarks of Northern Telecom.
HP, RuggedWriter, DeskJet, PaintJet, LaserJet and Vectra are trademarks of Hewlett-Packard. UNIX is a
trademark of UNIX System Laboratories Inc. DEC, VT, and LA 195i are trademarks of Digital Equipment
Corporation. XENIX, and MS/DOS are registered trademarks of Microsoft Corporation. ENP and Ethernet
are copyrights of Communication Machinery Corporation. PC, and AT are trademarks of International
Business Machines Corporation. Reflections is a registered trademark of Walker Richer & Quinn, Inc.
Copyright
Northern Telecom 1994
All rights reserved
Printed in the United States of America
Summary of NAC
Page 1
Page grid publication number: 553-4011-510 product release: 2 document release: standard 1.0 date: november 1994 electronic private automatic branch exchange and business communication systems network administration center (nac) system administration and maintenance guide this information is subject...
Page 2: Publication History
Page grid network administration center system administration and maintenance guide product release 2 iii publication history november 1994 this document was issued as the network administration center (nac) 2 system administration and maintenance guide (ntp 553-4011-510) standard 1.0..
Page 3: Contents
Page grid network administration center system administration and maintenance guide product release 2 v contents about this document ix terminology ix conventions ix other nac documents x reference to other acd documents xi sample screens xii introduction 1-1 overview 1-1 background diagnostics 1-1 ...
Page 4: Shutdown 4-1
Page grid vi contents 553-4011-510 standard 1.0 november 1994 maintenance and administration programs: system shutdown 4-1 help facility 4-2 view nac options 4-2 restart and power down utilities 4-4 backup and restore utilities 4-7 diagnostics 4-10 password change 4-12 configure nac system 4-13 nac ...
Page 5: About This Document
Page grid network administration center system administration and maintenance guide product release 2 ix about this document terminology the term “meridian 1” is used throughout this document, and refers to meridian 1 and meridian 1-ready systems, such as meridian 1 sl-1 style cabinets that have bee...
Page 6: Activity Code Report
Page grid x about this document 553-4011-510 standard 1.0 november 1994 activity code report bold text represents specific text which must be typed on the keyboard. Always press {enter} after typing and entry. This confirms the text and indicates to the system that the user is ready to continue. For...
Page 7
Page grid about this document xi network administration center system administration and maintenance guide product release 2 reference to other acd documents other northern telecom acd documents associated with nac are listed below: • p0802089 meridian max 6 supervisor’s user guide • p0802091 meridi...
Page 8: Sample Screens
Page grid xii about this document 553-4011-510 standard 1.0 november 1994 • 553-4001-024 meridian max - ipe 4.6 master index • 553-4001-121 meridian max - ipe 4.6 installation • 553-4001-821 meridian max - ipe 4.6 maintenance and diagnostics • 553-4001-921 meridian max - ipe 4.6 overview • 553-4001-...
Page 9: Introduction
Page grid network administration center system administration and maintenance guide product release 2 1-1 introduction overview this guide consists of two main sections: nac maintenance and administration programs, and nac error messages. The nac maintenance and administration program section is als...
Page 10
Page grid 1-2 introduction 553-4011-510 standard 1.0 november 1994 the following procedure is used to boot ssid from the hard disk: 1 boot the nac. 2 press {break} at the prompt, autoboot in progress...To abort hit [break] . 3 type bo 0,0,/diag/test167 for more information about ssid, refer to the a...
Page 11: Overview
Page grid network administration center system administration and maintenance guide product release 2 2-1 maintenance and administration programs: overview the nac maintenance and administration system running and system shutdown programs are used to: • display the nac options • shut down and restar...
Page 12: Hardware Platform
Page grid 2-2 maintenance and administration programs: overview 553-4011-510 standard 1.0 november 1994 hardware platform the nac runs on the snn hardware platform. The hardware is composed of : • a single-module system • a new mvme167-34 cpu card • a new mass storage unit (msu) containing a 1.2 gby...
Page 13
Page grid maintenance and administration programs: overview 2-3 network administration center system administration and maintenance guide product release 2 3 press y to confirm that the system is to be shut down. After several seconds, the nac maintenance and administration main menu (system shutdow...
Page 14: System Running
Page grid network administration center system administration and maintenance guide product release 2 3-1 maintenance and administration programs: system running this chapter describes the menus and field selections that are available when the system is running. If the system is not already running,...
Page 15: Help Facility
Page grid 3-2 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 help facility a “help” facility on the main menu (and each submenu) describes how to use the nac maintenance and administration operations. Press h and {enter} to view this information. View...
Page 16
Page grid maintenance and administration programs: system running 3-3 network administration center system administration and maintenance guide product release 2 tape id display press t and {enter} to display the application tape identification information. This allows the maintenance personnel to v...
Page 17: Shutdown The System
Page grid 3-4 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 shutdown the system press s and {enter} on the main menu to shut down the nac software. A prompt appears to confirm the instruction. Enter y and {enter} to confirm the shutdown, or just {ent...
Page 18: Installation
Page grid maintenance and administration programs: system running 3-5 network administration center system administration and maintenance guide product release 2 backup customer data to tape press b and {enter} on the main menu to save the current customer data on tape. A message appears asking that...
Page 19: Diagnostics
Page grid 3-6 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 diagnostics press d and {enter} on the main menu to access the nac system diagnostics submenu, shown in figure 3-4. This submenu provides access to viewing, printing, displaying, and searchi...
Page 20
Page grid maintenance and administration programs: system running 3-7 network administration center system administration and maintenance guide product release 2 print nac error log press p and {enter} to print the nac error log to the system’s default tabular printer. Cancel printing of the nac err...
Page 21: Password Change
Page grid 3-8 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 password change press p and {enter} on the main menu to change the nac maintenance and administration password. This causes the following message to appear: new password: follow this procedu...
Page 22
Page grid maintenance and administration programs: system running 3-9 network administration center system administration and maintenance guide product release 2 configuration of nac system (view only) press c and {enter} on the main menu to access the configure nac systemsubmenu, shown in figure 3-...
Page 23
Page grid 3-10 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 figure 3-6 nac communication port assignment screen assigned displays:6,printers: 1 available ports: 25 nac communication port assignment port device connect baud name/comment card 2,conn 1...
Page 24
Page grid maintenance and administration programs: system running 3-11 network administration center system administration and maintenance guide product release 2 device specifies the physical device attached to each port. Devices include printers, workstations, network links and remote logins. Conn...
Page 25
Page grid 3-12 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 network definition (view only) to access this screen, position the cursor overthe “network definition (view only)” option on the configure nac system screen and press {enter}. The nac netwo...
Page 26
Page grid maintenance and administration programs: system running 3-13 network administration center system administration and maintenance guide product release 2 node name specifies the descriptive name assigned to the node. Short name specifies the abbreviated name for the node. Time zone specifie...
Page 27
Page grid 3-14 maintenance and administration programs: system running 553-4011-510 standard 1.0 november 1994 system parameters (view only) to access this screen, position the cursor over the “system parameters (view only)” option on the configure nac system screen and press {enter}. The system par...
Page 28
Page grid maintenance and administration programs: system running 3-15 network administration center system administration and maintenance guide product release 2 network administrator password this field is optional. It provides the password that must be entered to access the nac’s network administ...
Page 29: System Shutdown
Page grid network administration center system administration and maintenance guide product release 2 4-1 maintenance and administration programs: system shutdown this chapter describes the menus and field selections that are available when the system is shut down. If the system is running, refer to...
Page 30: Help Facility
Page grid 4-2 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 help facility a “help” facility on the main menu (and on each submenu) describes how to use the nac maintenance and administration operations. Press h and {enter} to view this information. ...
Page 31
Page grid maintenance and administration programs: system shutdown 4-3 network administration center system administration and maintenance guide product release 2 tape id display press t and {enter} to display application tape identification information. This allows the maintenance personnel to veri...
Page 32
Page grid 4-4 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 restart and power down utilities press r and {enter} on the main menu to access the restart and power down utilities submenu, shown in figure 4-3. This allows the nac to be restarted, and s...
Page 33
Page grid maintenance and administration programs: system shutdown 4-5 network administration center system administration and maintenance guide product release 2 secure the system for power down press s and {enter} to safely power the nac down. Do not attempt to power down the system without runnin...
Page 34
Page grid 4-6 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 login, supervisor display, or any system default printers) must be reassigned during boot-up to other cards in port assignment. For any other printers on the removed card, the result is sim...
Page 35
Page grid maintenance and administration programs: system shutdown 4-7 network administration center system administration and maintenance guide product release 2 backup and restore utilities press b and {enter} on the main menu to access the backup and restore utilitiessubmenu, shown in figure 4-4....
Page 36: Installation
Page grid 4-8 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 figure 4-5 inserting a cassette into the nac tape drive arrow points in notch points down installation tape protected write enabled write protect tab eject button tape drive light tape driv...
Page 37
Page grid maintenance and administration programs: system shutdown 4-9 network administration center system administration and maintenance guide product release 2 load new software release press l and {enter} to install a new version of the software. Note: it is recommended that a back-up be made of...
Page 38: Diagnostics
Page grid 4-10 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 diagnostics press d and {enter} on the main menu to access the nac system diagnosticssubmenu, shown in figure 4-6. This submenu provides access to viewing, printing, displaying, and search...
Page 39
Page grid maintenance and administration programs: system shutdown 4-11 network administration center system administration and maintenance guide product release 2 print nac error log press p and {enter} to print the nac error log to the system’s default tabular printer. Cancel printing of the nac e...
Page 40: Password Change
Page grid 4-12 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 password change press p and {enter} on the main menu to change the nac maintenance and administration password. This causes the following message to appear: new password: follow this proce...
Page 41: Configure Nac System
Page grid maintenance and administration programs: system shutdown 4-13 network administration center system administration and maintenance guide product release 2 configure nac system press c and {enter} on the main menu to access the configure nac system submenu, shown in figure 4-7. This submenu ...
Page 42
Page grid 4-14 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 figure 4-8 nac communication port assignment screen assigned displays:6,printers: 1 available ports: 25 nac communication port assignment port device connect baud name/comment card 2,conn ...
Page 43
Page grid maintenance and administration programs: system shutdown 4-15 network administration center system administration and maintenance guide product release 2 pf2=options displays a list of valid entries for the device or connect fields. In the device field, the pop-up window displays a list of...
Page 44
Page grid 4-16 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 baud specifies the communication speed used by each device. Modems can be set to 2400 or 9600 baud. Directly connected devices communicate at 9600 baud. Name/comment specifies the identifi...
Page 45
Page grid maintenance and administration programs: system shutdown 4-17 network administration center system administration and maintenance guide product release 2 network definition to access this screen, position the cursor over the “network definition” option on the configure nac system screen an...
Page 46
Page grid 4-18 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 • save changes and exit saves the changes and returns the system to the configure nac system submenu. Pf1=select no command removes the commands pop-up window from the screen. Pf2=options ...
Page 47
Page grid maintenance and administration programs: system shutdown 4-19 network administration center system administration and maintenance guide product release 2 remote login port specifies the port identifier used for a direct remote login connection to the max node. Remote login directory number...
Page 48
Page grid 4-20 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 system parameters to access this screen, position the cursor bar over the “system parameters” option on the configure nac system screen and press {enter}. The nac system parameters screen ...
Page 49
Page grid maintenance and administration programs: system shutdown 4-21 network administration center system administration and maintenance guide product release 2 pf1=select no command removes the commands pop-up window from the screen. Pf2=options displays a description or list of valid entries fo...
Page 50
Page grid 4-22 maintenance and administration programs: system shutdown 553-4011-510 standard 1.0 november 1994 nac to node login password defines the password used by the system to bring up the network link between the nac and its meridian max nodes. This field is a security measure to ensure that ...
Page 51: Nac Error Messages
Page grid network administration center system administration and maintenance guide product release 2 5-1 nac error messages the nac error messages, which are descriptive in nature, are displayed directly on the nac maintenance console. There are two groups of errors: operating system errors and tas...
Page 52
Page grid 5-2 nac error messages 553-4011-510 standard 1.0 november 1994 the format of a task error message is: eeeeeeeeee xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx program: pppppppppp task: tttttttttt incident occurred at hh:mm:ss dd/mm/yy function: ffff in module: mmmm line number: nn where: eeeee...
Page 53: Fatal Errors
Page grid nac error messages 5-3 network administration center system administration and maintenance guide product release 2 fatal errors note: some of the fatal error messages shown here contain one or more of the following character strings: %d, %s, %c, or %lx. The message as it appears on the scr...
Page 54
Page grid 5-4 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “attach shared memory failed: read” nccrcv uncc_mem.C a system error has occurred. An earlier warning error message should clarify th...
Page 55
Page grid nac error messages 5-5 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “can not open pipe for application” naclink unaclink.C installation failed or the...
Page 56
Page grid 5-6 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “can not open request pipe” ncc_sched uncc_sched.C installation failed or the site has an improper version of the release materials. ...
Page 57
Page grid nac error messages 5-7 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “cannot attach to naclink shared memory” cstats ucstats.C either insufficient mem...
Page 58
Page grid 5-8 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “cannot find destination pn” mapa controller ctl_master.C installation failed or the site has an improper version of the release mate...
Page 59
Page grid nac error messages 5-9 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “cannot get memory” mapa controller ctl_main.C no available memory was found. The...
Page 60
Page grid 5-10 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “cannot open sys_list” mapa controller ctl_main.C installation failed or the site has an improper version of the release materials. ...
Page 61
Page grid nac error messages 5-11 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “cannot start %s – execv failed” mapa controller ctl_utils.C installation failed...
Page 62
Page grid 5-12 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “could not set terminal into raw mode” lib_usrif uicommon.C a system error has occurred. Review the supervisor display defined in th...
Page 63
Page grid nac error messages 5-13 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “database access failure –– table: profile” display ulogin.C a database error ha...
Page 64
Page grid 5-14 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “database read failure –– table: grf_fmts” crptgen urptgen.C a database error has occurred. Check your release materials (that is, v...
Page 65
Page grid nac error messages 5-15 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “database table is full –– table: %s” langserver lang.C a database error has occ...
Page 66
Page grid 5-16 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “error attempting to obtain token semaphore” display utoken.C a system error has occurred. An earlier warning error message should c...
Page 67
Page grid nac error messages 5-17 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “error displaying ulangdb file” langserver langdriver.C the task was unable to w...
Page 68
Page grid 5-18 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “error getting data from list definition record” display urptmain.C a database error has occurred. Reinstall the hardware and softwa...
Page 69
Page grid nac error messages 5-19 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “error getting data from row element record” display upa_dspdef.C a database err...
Page 70
Page grid 5-20 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “error selecting list definitions” display upa_dspdef.C installation failed or the site has an improper version of the release mater...
Page 71
Page grid nac error messages 5-21 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “error writing page header to output file” crptgen upg_hd.C a system error has o...
Page 72
Page grid 5-22 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “expected record not found –– table: rpt_defn” crptgen urptgen.C a database error has occurred. Reinstall the hardware and software ...
Page 73
Page grid nac error messages 5-23 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “expected record not found –– table: tab_fmts” crptgen urptgen.C a database erro...
Page 74
Page grid 5-24 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “file write failure – cc transaction log master file” nccsend uncc_txlog.C a system error has occurred. An earlier warning error mes...
Page 75
Page grid nac error messages 5-25 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “fstat check failed on pipe from cclink” ncc_sched uncc_sched.C either insuffici...
Page 76
Page grid 5-26 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “home path of user is not set correctly” sys_rpts urpt_init.C installation failed or the site has an improper version of the release...
Page 77
Page grid nac error messages 5-27 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “invalid argument to db_switch” sys_rpts urpt_utils.C installation failed or the...
Page 78
Page grid 5-28 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “invalid arguments passed” nccsend unccsend.C a system error has occurred. Reinstall the hardware and software if there were errors ...
Page 79
Page grid nac error messages 5-29 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “invalid arguments used to invoke sys_rpts” sys_rpts urpt_main.C an internal sys...
Page 80
Page grid 5-30 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “invalid rpt defn grouping key” sys_rpts rpt_utils.C a database error has occurred. Reinstall the hardware and software if there wer...
Page 81
Page grid nac error messages 5-31 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “link reader is dying– rebirth to bring up link” linkread umprotocol.C a system ...
Page 82
Page grid 5-32 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “menu does not contain any menu items” lib_usrif menu.C an internal system variable has reached an illegal state. The task should be...
Page 83
Page grid nac error messages 5-33 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “neterr: attempt to send data to unknown node %d” cstats ucstats.C an internal s...
Page 84
Page grid 5-34 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “no comm manager for requestor” mapa controller ctl_master.C an internal system variable has reached an illegal state. The task shou...
Page 85
Page grid nac error messages 5-35 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “no list types selected” display ulistman.C an internal system variable has reac...
Page 86
Page grid 5-36 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “non–continuous cell array” lib_usrif vscreen.C an internal system variable has reached an illegal state. The task should begin its ...
Page 87
Page grid nac error messages 5-37 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “pathname of keyboard description file is unknown” lib_usrif keyboard.C installa...
Page 88
Page grid 5-38 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “read error on pipe to maintenance console” naclink ucom_hdl.C a system error has occurred. The task should begin its recovery proce...
Page 89
Page grid nac error messages 5-39 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “remote op program name too long” cquery ucquery.C an internal system variable h...
Page 90
Page grid 5-40 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “selsort failure [%d] ––: %s” a database error has occurred while the system performed a selection and sort from the table ‘ %s ’ . ...
Page 91
Page grid nac error messages 5-41 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “terminal control block creation failed” display uterm_cntrl.C no available memo...
Page 92
Page grid 5-42 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “terminating” mapa controller ctl_main.C this message appears after a system shutdown. No further action is required provided the sh...
Page 93
Page grid nac error messages 5-43 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “too many windows” lib_usrif window.C an internal system variable has reached an...
Page 94
Page grid 5-44 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “ulangdb shared memory semaphore key creation failed” libcommon ulang_sema.C a problem occurred when trying to initialize the user l...
Page 95
Page grid nac error messages 5-45 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to attach segment.” langserver lang.C no available memory was found. The...
Page 96
Page grid 5-46 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to create cc queue memory segment” cclib uget_cc_mem.C either insufficient memory was installed in the system, irregular sys...
Page 97
Page grid nac error messages 5-47 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to find delimiter character” crptgen umkgrpt.C a system error has occurr...
Page 98
Page grid 5-48 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to open file: graphic report data intermediate file” crptgen ugr_utils.C a system error has occurred. Check the definition t...
Page 99
Page grid nac error messages 5-49 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to open file: query engine output file” crptgen ugr_utils.C a system err...
Page 100
Page grid 5-50 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to open tabular report generator output file” crptgen utabgen.C a system error has occurred. Check the definition to ensure ...
Page 101
Page grid nac error messages 5-51 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to read data from request pipe (cc_sched main line)” ncc_sched ncc_sched...
Page 102
Page grid 5-52 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “unable to send data to sws proc., rc = %d” crptgen umkgrpt.C a system error has occurred. Check the definition to ensure that it wa...
Page 103
Page grid nac error messages 5-53 network administration center system administration and maintenance guide product release 2 table 5-1 fatal error messages error message task module explanation error recovery procedure “unknown error message %d” ipath fxfr.C a system error has occurred. Look for ot...
Page 104
Page grid 5-54 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-1 fatal error messages error message task module explanation error recovery procedure “write fails” mapa client client.C either insufficient memory was installed in the system, irregular system activities occurred, or ...
Page 105: Warning Error Messages
Page grid nac error messages 5-55 network administration center system administration and maintenance guide product release 2 warning error messages note: some of the warning error messages shown here contain one or more of the following character strings: %d, %s, %c, or %lx. The message as it appea...
Page 106
Page grid 5-56 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “an unknown error (number %d) was detected” ft_server ft_server.C a system error has occurred. Look for other recent messages rele...
Page 107
Page grid nac error messages 5-57 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “attempted to delete an un–created form” lib_usrif form.C an internal variable...
Page 108
Page grid 5-58 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “bad acdtermcap parameter: missing ‘ # ’ for numeric parameter” lib_usrif pscreen.C there is a problem in the terminal capabilitie...
Page 109
Page grid nac error messages 5-59 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “bad option [%c]. Use: a d p r t x y (i o m p r)” ft_server ft_server.C a syst...
Page 110
Page grid 5-60 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “can not find shared memory directory” naclink unaclink.C a file cannot be found. Verify that the nac installation had no errors. ...
Page 111
Page grid nac error messages 5-61 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “can not open trace file” naclink ucom_hdl.C the trace log file cannot be open...
Page 112
Page grid 5-62 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot add error information to report information file” sys_rpts urpt_utils.C a system error has occurred. Ignore this message i...
Page 113
Page grid nac error messages 5-63 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot close file %s” print_admin ulp_setup.C a system error has occurred whi...
Page 114
Page grid 5-64 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot create name_table: out of memory” cquery ucquery.C either insufficient memory was installed in the system, irregular syste...
Page 115
Page grid nac error messages 5-65 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot find program %s” mapa controller ctl_main.C a variable has reached an ...
Page 116
Page grid 5-66 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot open cc command pipe” display uncc_send.C a system error has occurred. Call your northern telecom service representative. ...
Page 117
Page grid nac error messages 5-67 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot open network port” linkread ulinkread.C network link will not come up....
Page 118
Page grid 5-68 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot open supmsg_dir” display usupmsg.C a file/directory was not found. If the system is newly installed, reinstall the system ...
Page 119
Page grid nac error messages 5-69 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot read max system state file” libcommon umax_mode.C a system error has o...
Page 120
Page grid 5-70 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot set threshold at %s” naclink ucmis_sub.C a system error has occurred. Look for other recent messages relevant to this mess...
Page 121
Page grid nac error messages 5-71 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “cannot turn on thresholding for pipe %s [%d]” cquery ucquery.C the threshold ...
Page 122
Page grid 5-72 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “can’t access the source file #%d = [%s]” ft_server fxfr.C a system error has occurred. If this is a recently installed system, re...
Page 123
Page grid nac error messages 5-73 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “can’t open message file!” display usupmsg.C a file was not found. Look for ot...
Page 124
Page grid 5-74 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “can’t spawn child (pid%d) for ft request %05ld” ft_server fxfr.C either insufficient memory was installed in the system, irregula...
Page 125
Page grid nac error messages 5-75 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “chnl sts invalid on free chnl” naclink uapp_send.C a internal system variable...
Page 126
Page grid 5-76 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “could not extract data from any node” cquery ucquery.C a file transfer problem has occurred. Retry the operation that generated t...
Page 127
Page grid nac error messages 5-77 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “couldn’t send channel request for node id %hd rc %d” nccsend unccsend.C an in...
Page 128
Page grid 5-78 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “customer profile record not found” mpsa upa_misc.C a database error has occurred. Verify that the nac installation had no errors....
Page 129
Page grid nac error messages 5-79 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “database read failure [%d] –– table: %s” a database error has occurred. Verif...
Page 130
Page grid 5-80 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “database table is full –– table: %s” display uncc_co.C system defined limit has been exceeded. Call your northern telecom service...
Page 131
Page grid nac error messages 5-81 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “datagram not responded” naclink uopdu_hdl.C an internal system variable has r...
Page 132
Page grid 5-82 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “dev_in pipe threshold set failed %d” naclink unaclink.C a system error has occurred. Look for other recent messages relevant to t...
Page 133
Page grid nac error messages 5-83 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error accessing the nacdnode table” display usysrpts.C a database error has o...
Page 134
Page grid 5-84 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “error closing file for list output.” display upa_dspdef.C a database error has occurred. Verify that the nac installation had no ...
Page 135
Page grid nac error messages 5-85 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error %d sending mode to node %s.” cstats ucstats.C a system error has occurr...
Page 136
Page grid 5-86 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “error encountered when unlinking sql_scripts” sys_rpts urpt_end.C a system error has occurred. Look for other recent messages and...
Page 137
Page grid nac error messages 5-87 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error in rcv_acddata [%d]” cquery ucquery.C a system error has occurred. The ...
Page 138
Page grid 5-88 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “error opening cstats cmd pipe” display udisplay.C a system error has occurred. Look for other recent messages and check their mea...
Page 139
Page grid nac error messages 5-89 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error opening file: %s” display usupmsg.C a system error has occurred. Look f...
Page 140
Page grid 5-90 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “error opening text file: %s” display ucrealtime.C a system error has occurred. Look for other recent messages and check their mea...
Page 141
Page grid nac error messages 5-91 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error reading xmit interval from sysdb” cstats ucstats.C a database error has...
Page 142
Page grid 5-92 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “error req_prog_suspend(%s)” display upa_ntwk.C a system error has occurred. Repeat the operation to a network link from parameter...
Page 143
Page grid nac error messages 5-93 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “error setting threshold, pipe: %s for node: %s” cstats ucstats.C a system err...
Page 144
Page grid 5-94 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “exceeded maximum outstanding datagrams” naclink uopdu_hdl.C exceeded system limit. Call your northern telecom service representat...
Page 145
Page grid nac error messages 5-95 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “expected record not found –– table: rpt_per” crongen ucron_init.C a database ...
Page 146
Page grid 5-96 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “extraneous report_req message received, status = %d” display urptdef.C a variable has reached an illegal state. Ignore this messa...
Page 147
Page grid nac error messages 5-97 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “failed to locate record in printers table” libcommon uprint_job.C a database ...
Page 148
Page grid 5-98 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “failed to spool to nac graphic printer [%d]” libcommon uprint_job.C a system error has occurred. Shut down and restart the system...
Page 149
Page grid nac error messages 5-99 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “file open error: mode=write, path=%s” display utab_view.C the acd–dn name def...
Page 150
Page grid 5-100 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “freopen of stdout fails” mapa controller ctl_main.C a system error has occurred. Look for other recent messages and check their ...
Page 151
Page grid nac error messages 5-101 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “gfield failed for default language – english used” sys_rpts urpt_init.C a da...
Page 152
Page grid 5-102 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “i_am_done from static program %s (pn %d; pid %d)” mapa controller ctl_main.C a static program is terminating. Ignore this messag...
Page 153
Page grid nac error messages 5-103 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “incorrect arguments: no command found” print_admin ulp_setup.C a system erro...
Page 154
Page grid 5-104 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “invalid argument [%s] given” ft_server fxfr.C a system error has occurred. Repeat the operation. If the problem reoccurs, then s...
Page 155
Page grid nac error messages 5-105 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “invalid descriptor %d used” ft_server ft_server.C a system error has occurre...
Page 156
Page grid 5-106 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “invalid language number” langserver lang.C an internal system variable has reached an illegal state. The task should begin its r...
Page 157
Page grid nac error messages 5-107 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “invalid printer status = %d” mpsa uprt_info.C an error has occurred while tr...
Page 158
Page grid 5-108 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “invalid type in validate_entry” display urptmain.C a database error has occurred. Verify that the nac installation has no errors...
Page 159
Page grid nac error messages 5-109 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “kill fails” mapa controller ctl_main.C a system error has occurred. Look for...
Page 160
Page grid 5-110 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “lang_statfind fails” display ufmladef.C an internal variable has reached an illegal state. Ignore this message if this is an iso...
Page 161
Page grid nac error messages 5-111 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “lost synchronization on configuration control pipe” lib_cc urcv_packet.C inf...
Page 162
Page grid 5-112 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “malloc failed for rpt template” sys_rpts urpt_tmpl.C either insufficient memory was installed in the system, irregular system ac...
Page 163
Page grid nac error messages 5-113 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “memory allocation failure” libquery uquery_util.C this message represents a ...
Page 164
Page grid 5-114 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “message recipient unknown” mapa controller ctl_master.C a system error has occurred. The task should begin its recovery process ...
Page 165
Page grid nac error messages 5-115 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “missing definition for video attribute” lib_usrif pscreen.C an error was enc...
Page 166
Page grid 5-116 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “mknod_req from unknown program” mapa controller ctl_master.C an internal variable has reached an illegal state. Ignore this mess...
Page 167
Page grid nac error messages 5-117 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “neterr: bad channel status %d for node %s.” cstats ucstats.C a system error ...
Page 168
Page grid 5-118 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “network connection is not responding” naclink unaclink.C a system error has occurred. Look for other recent messages and check t...
Page 169
Page grid nac error messages 5-119 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “nextrec failure [%d] –– relation: %s –> %s” cquery ucquery.C a system error ...
Page 170
Page grid 5-120 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “no chnl left for net_link” naclink uapp_send.C a system error has occurred. Look for other recent messages and check their meani...
Page 171
Page grid nac error messages 5-121 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “no response from nccsend (ncc_sched main line)” ncc_sched uncc_sched.C look ...
Page 172
Page grid 5-122 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “node [node_id = %d] is down” cquery ucquery.C the specified node is down. If the node is already enabled through network configu...
Page 173
Page grid nac error messages 5-123 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “node_addr %d: cannot add cdn list: out of memory” cquery ucquery.C a system ...
Page 174
Page grid 5-124 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “node_addr %d: invalid interval time selection” cquery ucquery.C an internal variable has reached an illegal state. The task shou...
Page 175
Page grid nac error messages 5-125 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “nquery file: cannot read name_type” cquery ucquery.C an internal system vari...
Page 176
Page grid 5-126 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “nquery file: file %s does not exist” cquery ucquery.C an internal system variable has reached an illegal state. Repeat the opera...
Page 177
Page grid nac error messages 5-127 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “nquery on node_addr %d has not responded” cquery ucquery.C an internal syste...
Page 178
Page grid 5-128 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “pls_mknod from unknown program (pn %d, pid %d)” mapa controller ctl_main.C an internal variable has reached an illegal state. Ig...
Page 179
Page grid nac error messages 5-129 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “prog_table is full” mapa controller ctl_utils.C an internal variable has rea...
Page 180
Page grid 5-130 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “referenced record could not be deleted –– table: rpt_defn” display rptdef.C a database error has occurred. Check your release ma...
Page 181
Page grid nac error messages 5-131 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “requesting init data from cmis” naclink unaclink.C the system has requested ...
Page 182
Page grid 5-132 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “sigcld handling corrected in procedure ’%s’” display uutils.C this message represents a transient error for which no user interv...
Page 183
Page grid nac error messages 5-133 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “stime fails” mapa controller ctl_utils.C informative only. No user action is...
Page 184
Page grid 5-134 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:bad address” liberror acd_err.C informative only. Another error message will follow that will indicate the task tha...
Page 185
Page grid nac error messages 5-135 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:exec format error” liberror acd_err.C informative only. Another...
Page 186
Page grid 5-136 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:initialization” liberror acd_err.C informative only. Another error message will follow that will indicate the task ...
Page 187
Page grid nac error messages 5-137 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:no children” liberror acd_err.C informative only. Another error...
Page 188
Page grid 5-138 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:no such device” liberror acd_err.C informative only. Another error message will follow that will indicate the task ...
Page 189
Page grid nac error messages 5-139 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:not available” liberror acd_err.C informative only. Another err...
Page 190
Page grid 5-140 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:remote i/o” liberror acd_err.C informative only. Another error message will follow that will indicate the task that...
Page 191
Page grid nac error messages 5-141 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “system error:would deadlock” liberror acd_err.C informative only. Another er...
Page 192
Page grid 5-142 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “the ft request command is longer than maximum (%d)” ft_server fxfr.C a system error has occurred. Repeat the operation. If the p...
Page 193
Page grid nac error messages 5-143 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “the named output pipe is full” ft_server fxfr.C the named pipe is at its lim...
Page 194
Page grid 5-144 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “the node id [%d] is invalid” ft_server ft_server.C a database error has occurred. Verify that the nac installation has no errors...
Page 195
Page grid nac error messages 5-145 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “too many deferred msgs – discarding [to pid %d, msg %lx]” mapa controller ct...
Page 196
Page grid 5-146 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “transfer of file ’%s’ to grgen node failed” display mapaif.C a system error has occurred. Look for other recent messages and che...
Page 197
Page grid nac error messages 5-147 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to add row to dsp_dns” display upa_dspdef.C a database error has occu...
Page 198
Page grid 5-148 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to close file: graphic report data intermediate file” crptgen ugr_utils.C a system error has occurred. Ignore the message...
Page 199
Page grid nac error messages 5-149 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to close index output file” crptgen utabgen.C a system error has occu...
Page 200
Page grid 5-150 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to determine system serial number %s” linkread ulinkread.C a system error has occurred. Verify that the nac installation ...
Page 201
Page grid nac error messages 5-151 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to gfield in dsp_cols” display upa_dspdef.C a database error has occu...
Page 202
Page grid 5-152 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to open file: datafile for empty report title” sys_rpts rpt_utils.C a system error has occurred. Look for other recent me...
Page 203
Page grid nac error messages 5-153 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to open printer spool file” sys_rpts urpt_proc.C a system error has o...
Page 204
Page grid 5-154 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to pfield dd_item” display upa_dspdef.C a database error has occurred. Look for other recent messages and check their mea...
Page 205
Page grid nac error messages 5-155 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to print: crptgen tabular output” sys_rpts urpt_proc.C a database err...
Page 206
Page grid 5-156 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to reopen temporary key file” cquery ucquery.C a system error has occurred. Repeat the operation, if the problem reoccurs...
Page 207
Page grid nac error messages 5-157 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unable to unlink tabgen index file” crptgen urptgen.C a system error has occ...
Page 208
Page grid 5-158 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unexpected fxfr_start for node_id %d” cquery ucquery.C an unexpected message was received. Current operations may be affected. R...
Page 209
Page grid nac error messages 5-159 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unexpected nquery msg %c from node_addr %d with status %d” cquery ucquery.C ...
Page 210
Page grid 5-160 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unknown interrupt [%d]” display ulogin.C an internal variable has reached an illegal state. Ignore this message if this is an is...
Page 211
Page grid nac error messages 5-161 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “unknown program” mapa controller ctl_master.C an internal variable has reach...
Page 212
Page grid 5-162 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-2 warning error messages error message task module explanation error recovery procedure “unsupported statistic group: %d” cquery ucquery.C informative. The requested statistics group is not supported in cmis. No user ...
Page 213
Page grid nac error messages 5-163 network administration center system administration and maintenance guide product release 2 table 5-2 warning error messages error message task module explanation error recovery procedure “write of selected data record failed” libquery uquery_util.C a database erro...
Page 214: Informational Error Messages
Page grid 5-164 nac error messages 553-4011-510 standard 1.0 november 1994 informational error messages note: some of the informational error messages shown here contain one or more of the following character strings: %d, %s, %c, or %lx. The message as it appears on the screen replaces these charact...
Page 215
Page grid nac error messages 5-165 network administration center system administration and maintenance guide product release 2 table 5-3 informational error messages error message task module explanation error recovery procedure “bad checksum count exceeded” linkread umprotocol.C the link has receiv...
Page 216
Page grid 5-166 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-3 informational error messages error message task module explanation error recovery procedure “created the named pipe [%s]” ft_server fxfr.C the named pipe is created. Informative; no user intervention is necessary. “...
Page 217
Page grid nac error messages 5-167 network administration center system administration and maintenance guide product release 2 table 5-3 informational error messages error message task module explanation error recovery procedure “ncc is not in product mode” display uncc_main.C indicates the system i...
Page 218
Page grid 5-168 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-3 informational error messages error message task module explanation error recovery procedure “opened the named pipe [%s] with descriptor %d” ipath fxfr.C indicates the pipe is opened with the specified descriptor. In...
Page 219
Page grid nac error messages 5-169 network administration center system administration and maintenance guide product release 2 table 5-3 informational error messages error message task module explanation error recovery procedure “remote operation error, mapa code –” naclink uapp_error.C informative ...
Page 220
Page grid 5-170 nac error messages 553-4011-510 standard 1.0 november 1994 table 5-3 informational error messages error message task module explanation error recovery procedure “retry dialling to max” linkread umprotocol.C the link has tried to dial the max. No user intervention is required. If the ...
Page 221
Page grid nac error messages 5-171 network administration center system administration and maintenance guide product release 2 table 5-3 informational error messages error message task module explanation error recovery procedure “unexpected ft msg. Received: id %d; state/serial # %05ld” ft_server fx...
Page 222: Overview
Page grid network administration center system administration and maintenance guide product release 2 6-1 operating system error messages overview operating system error messages are logged in the unix system log or appear directly on the nac maintenance console. There are two groups of operating sy...
Page 223: Scsi I/o Error Messages
Page grid 6-2 operating system error messages 553-4011-510 standard 1.0 november 1994 system v/68 error messages generally appear on the maintenance display screen as they occur. There are some system v/68 error messages that do appear in the unix system log. To find these messages access the displa...
Page 224: Hard Drive Error Messages
Page grid operating system error messages 6-3 network administration center system administration and maintenance guide product release 2 hard drive error messages non-recoverable (fatal) hard drive error messages are generally non-recoverable. These error messages occur when data areas of the hard ...
Page 225
Page grid 6-4 operating system error messages 553-4011-510 standard 1.0 november 1994 figure 6-2 example non–recoverable tape drive error message fatal error on mvme167 scsi ctl x, tape drive y mvme167 scsi error on tape at scsi address y sdl write command failed scsi sense key = 0x3 (medium error) ...
Page 226
Page grid operating system error messages 6-5 network administration center system administration and maintenance guide product release 2 recoverable scsi i/o error messages the error messages, documented in table 6-1, may appear on their own or in groups depending on what tape operation is being pe...
Page 227
Page grid 6-6 operating system error messages 553-4011-510 standard 1.0 november 1994 table 6-1 recoverable scsi i/o error messages error message explanation and error recovery procedure “warning: mvme167 scsi error on tape at scsi address 4 sdl command failed scsi sense key = 0x2 (not ready)” any o...
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Page grid operating system error messages 6-7 network administration center system administration and maintenance guide product release 2 table 6-1 recoverable scsi i/o error messages error message explanation and error recovery procedure “warning: mvme167 scsi error on tape at scsi address 4 sdl re...
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Page grid 6-8 operating system error messages 553-4011-510 standard 1.0 november 1994 table 6-1 recoverable scsi i/o error messages error message explanation and error recovery procedure “warning: mvme167 scsi error on tape at scsi address 4 sdl read command failed scsi sense key = 0x8 (blank check)...
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Page grid operating system error messages 6-9 network administration center system administration and maintenance guide product release 2 table 6-1 recoverable scsi i/o error messages error message explanation and error recovery procedure “warning: mvme167 scsi error on tape at scsi address 4 sdl wr...
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Page grid 6-10 operating system error messages 553-4011-510 standard 1.0 november 1994 table 6-1 recoverable scsi i/o error messages error message explanation and error recovery procedure “warning: mvme167 scsi error on tape at scsi address 4 sdl write command failed scsi sense key = 0x7 (data prote...
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Page grid operating system error messages 6-11 network administration center system administration and maintenance guide product release 2 external scsi tape drive errors platform upgrades to the external tape drive could generate scsi error messages. The different types include read error, and tape...
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Page grid 6-12 operating system error messages 553-4011-510 standard 1.0 november 1994 system v/68 scsi error messages table 6-3 lists scsi error messages generated by the system v/68 unix operating system. Table 6-3 system v/68 scsi error messages error message “no configured driver for scsi addres...
Page 234: System V/68 Error Messages
Page grid operating system error messages 6-13 network administration center system administration and maintenance guide product release 2 system v/68 error messages system error messages are divided into three severity classes: notice, warning and panic. When an error message is displayed, its seve...
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Page grid 6-14 operating system error messages 553-4011-510 standard 1.0 november 1994 table 6-4 system v/68 notice error messages error message “no space on integral hard disk drive #, partition #” “out of inodes on floppy drive, slice #” “out of inodes on integral hard disk drive #, partition #” “...
Page 236: Warning Messages
Page grid operating system error messages 6-15 network administration center system administration and maintenance guide product release 2 warning messages warning error messages indicate that the system may stop functioning if corrective action is not taken. These error messages are defined in tabl...
Page 237: Panic Messages
Page grid 6-16 operating system error messages 553-4011-510 standard 1.0 november 1994 panic messages panic error messages indicate a problem severe enough that the operating system must stop. The cause can be a hardware, software, or configuration problem. Note: when the hardware is at fault, the p...
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Page grid operating system error messages 6-17 network administration center system administration and maintenance guide product release 2 table 6-6 system v/68 panic error messages error message “main—swapadd failed” “newproc—fork failed” “newproc—no procs” “no procs” “not a valid root” “pinsert—pi...
Page 239: Network Administration
Page grid electronic private automatic branch exchange and business communication systems network administration center (nac) system administration and maintenance guide documentation systems, northern telecom 522 university avenue, 14th floor toronto, ontario m5g 1w7 1994 northern telecom all right...