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Northern TVIDVR16 User Manual

Other manuals for TVIDVR16: Quick Manual

Summary of TVIDVR16

  • Page 2

    User manual of digital video recorder 1 user manual about this manual this manual is applicable to tvidvr series. The manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The informat...

  • Page 3

    User manual of digital video recorder 2 regulatory information fcc information fcc compliance: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against har...

  • Page 4

    User manual of digital video recorder 3 safety instruction these instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “warnings” and “cautions” warnings: serious injury or death may occur if any of the wa...

  • Page 5

    User manual of digital video recorder 4 preventive and cautionary tips before connecting and operating your device, please be advised of the following tips: • ensure unit is installed in a well-ventilated, dust-free environment. • unit is designed for indoor use only. • keep all liquids away from th...

  • Page 6: Product Key Features

    User manual of digital video recorder 5 product key features general connectable to hd-tvi and analog cameras; connectable to the coaxitron camera/dome with long transmission distance; connectable to ip cameras; each channel supports dual-stream. Main stream supports up to 1080p resolution and sub-s...

  • Page 7

    User manual of digital video recorder 6 searching record files by events (alarm input/motion detection); customization of tags, searching and playing back by tags; locking and unlocking of record files; local redundant recording; searching and playing back record files by camera number, recording ty...

  • Page 8

    User manual of digital video recorder 7 remote viewing of the device status, system logs and alarm status; remote keyboard operation; remote locking and unlocking of control panel and mouse; remote hdd formatting and program upgrading; remote system restart and shutdown; support upgrading via remote...

  • Page 9: Table Of Contents

    User manual of digital video recorder 8 table of contents product key features ................................................................................................................................. 5 chapter 1 introduction .....................................................................

  • Page 10

    User manual of digital video recorder 9 5.1 configuring recording parameters ............................................................................................... 56 5.2 configuring record schedule ...............................................................................................

  • Page 11

    User manual of digital video recorder 10 9.2.5 configuring nat ............................................................................................................... 124 9.2.6 configuring more settings.............................................................................................

  • Page 12

    User manual of digital video recorder 11 glossary ................................................................................................................................................. 171 troubleshooting .......................................................................................

  • Page 13: Chapter 1

    User manual of digital video recorder 12 chapter 1 introduction.

  • Page 14: 1.1

    User manual of digital video recorder 13 1.1 front panels figure 1. 1 front panel table 1. 1 description of front panel no. Name function description 1 power power indicator turns yellow when the device s running. Status status indicator blinks red when data is being read from or written to hdd, and...

  • Page 15

    User manual of digital video recorder 14 no. Name function description interface. 7/pqrs/rec enter numeral “7”; enter letters “pqrs”; manual record, for direct access to manual record interface; manually enable/disable record. 8/tuv/ptz enter numeral “8”; enter letters “tuv”; access ptz control inte...

  • Page 16: 1.2

    User manual of digital video recorder 15 1.2 ir remote control operations the dvr may also be controlled with the included ir remote control, shown in figure 1. 2. Batteries (2×aaa) must be installed before operation. Figure 1. 2 remote control the keys on the remote control closely resemble the one...

  • Page 17

    User manual of digital video recorder 16 no. Name description it is also used to turn audio on/off in the playback mode. 4 direction button navigate between different fields and items in menus. In the playback mode, the up and down button is used to speed up and slow down recorded video. The left an...

  • Page 18: 1.3

    User manual of digital video recorder 17 2. Batteries are fresh and not out of charge. 3. Ir receiver is not obstructed. If the remote still cannot function properly, please change the remote and try again, or contact the device provider. 1.3 usb mouse operation a regular 3-button (left/right/scroll...

  • Page 19: 1.4

    User manual of digital video recorder 18 1.4 input method description figure 1. 3 soft keyboard description of the buttons on the soft keyboard: table 1. 4 description of the soft keyboard icons icon description icon description … number … english letter lowercase/uppercase backspace switch the keyb...

  • Page 20: 1.5

    User manual of digital video recorder 19 1.5 rear panel the rear panel vaires according to different models. Please refer to the actual product. The following figures are for reference only. Figure 1. 4 table 1. 5 description of rear panel no. Item description 1 video in bnc interface for tvi and an...

  • Page 21: Chapter 2

    User manual of digital video recorder 20 chapter 2 getting started.

  • Page 22: 2.1

    User manual of digital video recorder 21 2.1 starting up and shutting down the dvr purpose: proper startup and shutdown procedures are crucial to expanding the life of the dvr. Before you start: check that the voltage of the extra power supply is the same with the dvr’s requirement, and the ground c...

  • Page 23: 2.2

    User manual of digital video recorder 22 2.2 setting the admin password purpose: for the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via web browser, sadp or client software. Steps: 1. In...

  • Page 24: 2.3

    User manual of digital video recorder 23 2.3 using the wizard for basic configuration by default, the setup wizard starts once the device has loaded. Figure 2. 5 start wizard interface operating the setup wizard: 1. The start wizard can walk you through some important settings of the device. If you ...

  • Page 25

    User manual of digital video recorder 24 figure 2. 7 general network configuration 1 self-adaptive 10m/100m network interface for ds-7204/7208hghi-sh, 1 self-adaptive 10m/100m/1000m network interface for other models. 4. Click next button after you having configured the network parameters, which wil...

  • Page 26

    User manual of digital video recorder 25 figure 2. 9 hdd management 7. To initialize the hdd, click the init button. Initialization will remove all the data saved in the hdd. 8. Click next button to enter the record settings window, as shown in figure 2. 10. Figure 2. 10 record settings 9. Click cop...

  • Page 27: 2.4

    User manual of digital video recorder 26 2.4 login and logout 2.4.1 user login purpose: if the device has logged out, you must login the device before operating the menu and other functions. Steps: 1. Select the user name in the dropdown list. Figure 2. 11 login interface 2. Input password . 3. Clic...

  • Page 28: 2.5

    User manual of digital video recorder 27 figure 2. 13 logout 2. Click logout . After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system. 2.5 adding and connecting the ip cameras 2.5.1 setting the admin passwo...

  • Page 29: 2.5.2

    User manual of digital video recorder 28 2. Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click the one-touch activate to activate the cameras in batch. Figure 2. 15 activate the camera 3. Set the passwor...

  • Page 30

    User manual of digital video recorder 29 please see chapter 11. Option 1: steps: 1. Select the add ip camera option from the right-click menu in live view mode or click menu> camera> camera to enter the ip camera management interface. Figure 2. 17 adding ip camera interface 2. The online cameras wit...

  • Page 31

    User manual of digital video recorder 30 figure 2. 18 selecting multiple channels option 2: steps: 1) on the ip camera management interface, click the custom adding button to pop up the add ip camera (custom) interface. Figure 2. 19 custom adding ip camera interface 2) you can edit the ip address, p...

  • Page 32: 2.5.3

    User manual of digital video recorder 31 figure 2. 20 successfully added ip cameras for the tvidvr4, 1-ch can be added, for the tvidvr8/16, 2-ch ip cameras can be added. Table 2. 1 connectable ip cameras for different models series models number of connectable ip cameras default (without disabling a...

  • Page 33

    User manual of digital video recorder 32 figure 2. 21 edit the parameters channel port: if the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port no. In the dropdown list. 2. Click ok to save the settings and exit the ed...

  • Page 34

    User manual of digital video recorder 33 figure 2. 23 password configuration of the camera 3. Click ok to save the settings and exit the interface. Configuring the customized protocols purpose: to connect the network cameras which are not configured with the standard protocols, you can configure the...

  • Page 35

    User manual of digital video recorder 34 example: rtsp://192.168.1.55:554/ch1/main/av_stream. Protocol name: edit the name for the custom protocol. Enable substream: if the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty. Type: the network camera a...

  • Page 36: Chapter 3

    User manual of digital video recorder 35 chapter 3 live view.

  • Page 37: 3.1

    User manual of digital video recorder 36 3.1 introduction of live view live view shows you the video image getting from each camera in real time. The dvr will automatically enter live view mode when powered on. It is also at the very top of the menu hierarchy, thus hitting the esc many times (depend...

  • Page 38: 3.2

    User manual of digital video recorder 37 3.2 operations in live view mode in live view mode, there are many functions provided. The functions are listed below. • single screen: show only one screen on the monitor. • multi-screen: show multiple screens on the monitor simultaneously. • auto-switch: th...

  • Page 39: 3.2.3

    User manual of digital video recorder 38 quick set output mode is configurable with standard, bright, gentle and vivid options. Playback enter the playback interface and start playing back the video of the selected channel immediately. Ptz control a shortcut to enter the ptz control interface of the...

  • Page 40

    User manual of digital video recorder 39 instant playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes. Digital zoom can zoom in the selected area to the full screen. Click and draw to select the area to zoom in, as shown...

  • Page 41: 3.3

    User manual of digital video recorder 40 figure 3. 5 live view strategy 3.3 adjusting live view settings purpose: live view settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen num...

  • Page 42

    User manual of digital video recorder 41 2. Set the camera order. 1) select view tab. Figure 3. 7 live view- camera order 2) click a window to select it, and then double-click a camera name in the camera list you would like to display. Setting an ‘x’ means the window will not display any camera. 3) ...

  • Page 43: 3.4

    User manual of digital video recorder 42 3.4 manual video quality diagnostics purpose: the video quality of the analog channels can be diagnosed manually and you can view the diagnostic results from a list. Steps: 1. Enter the manual video quality diagnostics interface. Menu> manual >manual video qu...

  • Page 44: 3.5

    User manual of digital video recorder 43 3.5 user logout purpose: after logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password to log in again. Steps: 3. Enter the shutdown menu. Menu>shutdown figure 3. 10 shutdown 4. Click...

  • Page 45: Chapter 4

    User manual of digital video recorder 44 chapter 4 ptz controls.

  • Page 46: 4.1

    User manual of digital video recorder 45 4.1 configuring ptz settings purpose: follow the procedure to set the parameters for ptz. The configuring of the ptz parameters should be done before you control the ptz camera. Steps: 1. Enter the ptz settings interface. Menu >camera> ptz figure 4. 1 ptz set...

  • Page 47

    User manual of digital video recorder 46 for the coaxitron camera/dome connected, you can select the ptz protocol to hikvision-c (coaxitron). Make sure the protocol selected here is supported by the connected camera/dome. When the coaxitron protocol is selected, all the other parameters like the bau...

  • Page 48: 4.2

    User manual of digital video recorder 47 4.2 setting ptz presets, patrols & patterns before you start: please make sure that the presets, patrols and patterns should be supported by ptz protocols. 4.2.1 customizing presets purpose: follow the steps to set the preset location which you want the ptz c...

  • Page 49: 4.2.3

    User manual of digital video recorder 48 1. Click the button ptz in the lower-right corner of the ptz setting interface; or press the ptz button on the front panel or click the ptz control icon in the quick setting bar, or select the ptz option in the right-click menu to show the ptz control panel. ...

  • Page 50: 4.2.4

    User manual of digital video recorder 49 figure 4. 5 ptz settings 2. Select patrol no. In the drop-down list of patrol. 3. Click the set button to add key points for the patrol. Figure 4. 6 key point configuration 4. Configure key point parameters, such as the key point no., duration of staying for ...

  • Page 51: 4.2.5

    User manual of digital video recorder 50 2. Click the button to show the general settings of the ptz control. Figure 4. 7 ptz panel - general 3. Select a patrol in the dropdown list and click the call patrol button to call it. 4. You can click the stop patrol button to stop calling it. 4.2.5 customi...

  • Page 52: 4.2.6

    User manual of digital video recorder 51 4.2.6 calling patterns purpose: follow the procedure to move the ptz camera according to the predefined patterns. Steps: 1. Click the button ptz in the lower-right corner of the ptz setting interface; or press the ptz button on the front panel or click the pt...

  • Page 53: 4.2.8

    User manual of digital video recorder 52 figure 4. 10 ptz settings 2. Use the directional button to wheel the camera to the location where you want to set the limit, and click the left limit or right limit button to link the location to the corresponding limit. The speed dome starts linear scan from...

  • Page 54: 4.2.9

    User manual of digital video recorder 53 reboot to make settings take effect. 4.2.9 one-touch park purpose: for some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time). Steps: ...

  • Page 55: 4.3

    User manual of digital video recorder 54 4.3 ptz control panel to enter the ptz control panel, there are two ways supported. Option 1: in the ptz settings interface, click the ptz button on the lower-right corner which is next to the back button. Option 2: in the live view mode, you can press the pt...

  • Page 56: Chapter 5

    User manual of digital video recorder 55 chapter 5 recording settings.

  • Page 57: 5.1

    User manual of digital video recorder 56 5.1 configuring recording parameters before you start: 1. Make sure that the hdd has already been installed. If not, please install a hdd and initialize it. (menu>hdd>general) figure 5. 1 hdd- general 2. Click advance to check the storage mode of the hdd. 1) ...

  • Page 58

    User manual of digital video recorder 57 1) select the record tab to configure. 2) select a camera number in the camera dropdown list. You can configure the stream type, the resolution, the video quality and other parameters on demand for main stream (continuous) and main stream (event) respectively...

  • Page 59

    User manual of digital video recorder 58 figure 5. 4 copy camera settings 3. Set encoding parameters for sub-stream. 1) select the substream tab. Figure 5. 5 sub-stream encoding 2) select a camera in the camera dropdown list. 3) configure the parameters. 4) click apply to save the settings. 5) (opti...

  • Page 60: 5.2

    User manual of digital video recorder 59 5.2 configuring record schedule purpose: set the record schedule, and then the camera will automatically start/stop recording according to the configured schedule. Steps: 1. Enter the record schedule interface. Menu> record> schedule tvidvr4-8-16 models other...

  • Page 61

    User manual of digital video recorder 60 4) to arrange other schedule, leave the all day checkbox blank and set the start/end time. Figure 5. 8 edit schedule- set time period up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other. Repeat the above s...

  • Page 62

    User manual of digital video recorder 61 descriptions of the color icons are shown in the figure below. Figure 5. 11 descriptions of the color icons 2) click and drag the mouse on the schedule. 3) click on the other area except for the schedule table to finish and exit the drawing. You can repeat st...

  • Page 63: 5.3

    User manual of digital video recorder 62 5.3 configuring motion detection record purpose: follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the dvr can analyze it and do many actions to handle it. Enabling motion detection func...

  • Page 64

    User manual of digital video recorder 63 figure 5. 14 motion detection settings 5) select the channels which you want the motion detection event to trigger recording. 6) click apply to save the settings. 7) click ok to back to the upper level menu. 8) exit the motion detection menu. 3. Configure the...

  • Page 65: 5.4

    User manual of digital video recorder 64 5.4 configuring alarm triggered record purpose: follow the procedure to configure alarm triggered recording. Steps: 1. Enter the alarm setting interface. Menu> configuration> alarm figure 5. 15 alarm settings 2. Click the alarm input tab. Figure 5. 16 alarm s...

  • Page 66

    User manual of digital video recorder 65 repeat the above steps to configure other alarm input parameters. If the setting can also be applied to other alarm inputs, click copy and choose the alarm input number. Figure 5. 18 copy alarm input 3. Configure the schedule. Please refer to the step 4 of ch...

  • Page 67: Configuring Manual Record

    User manual of digital video recorder 66 configuring manual record purpose: follow the steps to set parameters for the manual record. Using manual record, you don’t need to set a schedule for recording. Steps: 1. Enter the manual settings interface. Menu> manual figure 5. 19 manual record 2. Enable ...

  • Page 68: 5.5

    User manual of digital video recorder 67 5.5 configuring holiday record purpose: follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the record setting interface. Menu>record 2. Choose holiday on th...

  • Page 69

    User manual of digital video recorder 68 4. Configure the record schedule. Please refer to the chapter 5.2 configuring record schedule , while you may choose holiday in the schedule dropdown list, or you can draw the schedule on the timeline of holiday. Figure 5. 22 edit schedule- holiday up to 8 pe...

  • Page 70: 5.6

    User manual of digital video recorder 69 5.6 configuring redundant recording purpose: enabling redundant recording, which means saving the record files not only in the r/w hdd but also in the redundant hdd, will effectively enhance the data safety and reliability. Before you start: you must set the ...

  • Page 71

    User manual of digital video recorder 70 figure 5. 25 encoding parameters 2) select camera you want to configure. 3) check the checkbox of redundant record . 4) click apply to save settings. If the encoding parameters can also be used to other channels, click copy and choose the channel you want to ...

  • Page 72: 5.7

    User manual of digital video recorder 71 5.7 configuring hdd group for recording purpose: you can group the hdds and save the record files in certain hdd group. Steps: 1. Enter hdd setting interface. Menu>hdd>advanced 2. Select advanced on the left bar. Check whether the storage mode of the hdd is g...

  • Page 73: 5.8

    User manual of digital video recorder 72 5.8 files protection purpose: you can lock the recorded files or set the hdd property to read-only to protect the record files from being overwritten. Protect file by locking the record files steps: 1. Enter playback setting interface. Menu> export figure 5. ...

  • Page 74

    User manual of digital video recorder 73 to edit hdd property, you need to set the storage mode of the hdd to group. See chapter 10.4 managing hdd group. Steps: 1. Enter hdd setting interface. Menu> hdd figure 5. 29 hdd general 2. Click to edit the hdd you want to protect. Figure 5. 30 hdd general- ...

  • Page 75: Chapter 6

    User manual of digital video recorder 74 chapter 6 playback.

  • Page 76: 6.1

    User manual of digital video recorder 75 6.1 playing back record files 6.1.1 instant playback purpose: play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel steps: choose a channel in live view mode and click the butt...

  • Page 77: Playback By Time

    User manual of digital video recorder 76 figure 6. 2 right-click menu under live view the tvidvr4-8-16 provide no aux monitor option. Front panel: press play button to play back recording files of the channel under single-screen live view mode. Under multi-screen live view mode, the recorded files o...

  • Page 78: Playback Interface

    User manual of digital video recorder 77 playback interface you can use the toolbar in the bottom part of playback interface to control playing progress, as shown in the following figure: figure 6. 4 playback interface click the channel(s) if you want to switch playback to another channel or execute...

  • Page 80

    User manual of digital video recorder 79 this channel. If several channels are triggered, clicking button takes you to the synch playback interface. Check checkbox to select one channel for playback or select multiple channels for synchronous playback. The max. Number of channels for synchronous pla...

  • Page 81: 6.1.4

    User manual of digital video recorder 80 post-play: the time you set to play back after the event. For example, when an alarm triggered the recording ends at 11:00, if you set the post-play time as 5 seconds, the video plays back till 11:00:05. 7. You can click or button to select the previous or ne...

  • Page 82

    User manual of digital video recorder 81 figure 6. 10 tag management interface steps: 1. Select the tag from the drop-down list in the playback interface. 2. Choose channels, edit start time and end time, and then click search to enter search result interface. You can enter keyword in the textbox to...

  • Page 83: 6.1.5

    User manual of digital video recorder 82 6.1.5 playing back by smart search purpose: the smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing motion or vca information, and ma...

  • Page 84: 6.1.6

    User manual of digital video recorder 83 or you can click the button to clear all the set areas. 6. Click the button to play figure 6. 13 smart playback interface playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate special frames. About vide...

  • Page 85

    User manual of digital video recorder 84 figure 6. 14 system log search interface 2. Click log search tab to enter playback by system logs. Set search time and type and click search button. Figure 6. 15 result of system log search 3. Choose a log with record file and click button to enter playback i...

  • Page 86: 6.1.7

    User manual of digital video recorder 85 figure 6. 16 interface of playback by log 6.1.7 playing back external file purpose: perform the following steps to look up and play back files in the external devices. Steps: 1. Enter tag search interface. Menu>playback 2. Select the external file in the drop...

  • Page 87: 6.2

    User manual of digital video recorder 86 6.2 auxiliary functions of playback 6.2.8 playing back frame by frame purpose: play video files frame by frame, in order to check image details of the video when abnormal events happen. Steps: • using a mouse go to playback interface and click button until th...

  • Page 88

    User manual of digital video recorder 87 steps: 1. Enter playback interface. Menu>playback 2. Check more than one checkboxes to select multiple channels and click to select a date on the calendar. Figure 6. 19 4-ch synchronous playback interface 3. Click to play back the record files reversely..

  • Page 89: Chapter 7

    User manual of digital video recorder 88 chapter 7 backup.

  • Page 90: 7.1

    User manual of digital video recorder 89 7.1 backing up record files before you start: please insert the backup device(s) into the device. 7.1.1 backing up by normal video search purpose: the record files can be backed up to various usb devices, such as usb flash drives, usb hdds, and usb writer. Ba...

  • Page 91

    User manual of digital video recorder 90 4. Export. Click export button and start backup. If the inserted usb device is not recognized: • click the refresh button. • reconnect device. • check for compatibility from vendor. You can also format the usb device by clicking the format button. Figure 7. 3...

  • Page 92

    User manual of digital video recorder 91 the size of the currently selected files is displayed in the lower-left corner of the window. Figure 7. 5 result of normal video search for backup 1. Export. Click export button and start backup. Please format the esata first when using it for the first time....

  • Page 93: 7.1.2

    User manual of digital video recorder 92 figure 7. 7 checkup of export result using esata hdd 7.1.2 backing up by event search purpose: back up event-related recording files using usb devices, such as usb flash drives, usb hdds, and usb writer. Steps: 1. Enter export interface. Menu>export>event 2. ...

  • Page 94

    User manual of digital video recorder 93 figure 7. 9 result of event search 3) click details button to view detailed information of the record file, e.G. Start time, end time, file size, etc. The size of the currently selected files is displayed in the lower-right corner of the window. Figure 7. 10 ...

  • Page 95: 7.1.3

    User manual of digital video recorder 94 figure 7. 11 export by event using usb flash drive stay in the exporting interface until all record files are exported with pop-up message “export finished”. 5. Check backup result. The player player.Exe will be exported automatically during record file expor...

  • Page 96

    User manual of digital video recorder 95 figure 7. 13 interface of playback 2. During playback, use buttons and in the playback toolbar to start and stop clipping record file(s). 3. Click the icon to enter the clips export interface. Figure 7. 14 clips export up to 30 items of video clips can be sel...

  • Page 97

    User manual of digital video recorder 96 figure 7. 15 export video clips using usb flash drive stay in the exporting interface until all record files are exported with pop-up message “export finished”. 5. Or a prompt will pop up when you quit the playback interface if there are clips not saved. Figu...

  • Page 98: 7.2

    User manual of digital video recorder 97 7.2 managing backup devices steps: 1. Enter search result interface of record files. Menu>export>normal set search condition and click search button to enter search result interface. At least one channel shall be selected. Figure 7. 18 normal video search for...

  • Page 99

    User manual of digital video recorder 98 figure 7. 20 usb flash drive management click new folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and press button if you want to delete it. Select a record file in the backup device a...

  • Page 100: Chapter 8

    User manual of digital video recorder 99 chapter 8 alarm settings.

  • Page 101: 8.1

    User manual of digital video recorder 100 8.1 setting motion detection steps: 1. Enter motion detection interface of camera management and choose a camera you want to set up motion detection. Menu> camera> motion figure 8. 1 motion detection setup interface 2. Set detection area and sensitivity. Che...

  • Page 102

    User manual of digital video recorder 101 time periods shall not be repeated or overlapped. Figure 8. 4 set arming schedule of motion detection 5. Click linkage action tab to set up alarm response actions of motion alarm (please refer to chapter 8.7 setting alarm response actions ). Repeat the above...

  • Page 103: 8.2

    User manual of digital video recorder 102 8.2 setting sensor alarms purpose: set up handling method of an external sensor alarm. Steps: 1. Enter alarm settings of system configuration and select an alarm input. Menu> configuration> alarm select alarm input tab to enter alarm input settings interface...

  • Page 104

    User manual of digital video recorder 103 figure 8. 7 set arming schedule of alarm input 5. Select linkage action tab to set up alarm response actions of the alarm input (please refer to chapter 8.7 setting alarm response actions ). Repeat the above steps to set up arming schedule of other days of a...

  • Page 105

    User manual of digital video recorder 104 figure 8. 9 copy settings of alarm input.

  • Page 106: 8.3

    User manual of digital video recorder 105 8.3 detecting video loss purpose: detect video loss of a channel and take alarm response action(s). Steps: 1. Enter video loss interface of camera management and select a channel you want to detect. Menu> camera> video loss figure 8. 10 video loss setup inte...

  • Page 107

    User manual of digital video recorder 106 4. Select linkage action tab to set up alarm response action of video loss (please refer to chapter 8.7 setting alarm response actions ). 5. Click the ok button to complete the video loss settings of the channel. Repeat the above steps to finish settings of ...

  • Page 108: 8.4

    User manual of digital video recorder 107 8.4 detecting video tampering purpose: trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter video tampering interface of camera management and select a channel you want to detect video tampering. Menu> camera> video tampe...

  • Page 109: 8.5

    User manual of digital video recorder 108 chapter 8.7 setting alarm response actions ). Repeat the above steps to set arming schedule of other days of a week. You can also use copy button to copy an arming schedule to other days. 4) click the ok button to complete the video tampering settings of the...

  • Page 110

    User manual of digital video recorder 109 3) select linkage action tab to set alarm response actions of video tampering alarm (please refer to chapter 8.7 setting alarm response actions ). Repeat the above steps to set arming schedule of other days of a week. You can also use copy button to copy an ...

  • Page 111: 8.6

    User manual of digital video recorder 110 8.6 handling exceptions purpose: exception settings refer to the handling method of various exceptions, e.G. • hdd full: the hdd is full. • hdd error: writing hdd error, unformatted hdd, etc. • network disconnected: disconnected network cable. • ip conflicte...

  • Page 112

    User manual of digital video recorder 111 figure 8. 16 detailed event 3. Set the alarm linkage actions. For details, see chapter 8.7 setting alarm response actions. 4. Click apply to save the settings..

  • Page 113: 8.7

    User manual of digital video recorder 112 8.7 setting alarm response actions purpose: take alarm response actions will be activated when an alarm or exception occurs, including full screen monitoring, audible warning (buzzer), notify surveillance center, send email and trigger alarm output. Full scr...

  • Page 114

    User manual of digital video recorder 113 figure 8. 17 alarm output settings interface 2. Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day. Time periods shall not be repeated or overlapped. Figure 8. 18 set arming schedule of al...

  • Page 115: 8.8

    User manual of digital video recorder 114 8.8 triggering or clearing alarm output manually purpose: sensor alarm can be triggered or cleared manually. If “manually clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking clear button in the ...

  • Page 116: Chapter 9

    User manual of digital video recorder 115 chapter 9 network settings.

  • Page 117: 9.1

    User manual of digital video recorder 116 9.1 configuring general settings purpose: network settings must be properly configured before you operate dvr over network. Steps: 1. Enter the network settings interface. Menu > configuration > network figure 9. 1 network settings interface 1 self-adaptive ...

  • Page 118: 9.2

    User manual of digital video recorder 117 9.2 configuring advanced settings 9.2.1 configuring extranet access configuring cloud p2p purpose: the cloud p2p provides the mobile phone application and as well the service platform page to access and manage your connected dvr, which enables you to get a c...

  • Page 119: Configuring Ddns

    User manual of digital video recorder 118 application is installed or by the website (http://www.Hicloudcam.Com). For more operation instructions, please refer to the help file on the official website (http://www. Hicloudcam.Com). Configuring ddns purpose: if your dvr is set to use pppoe as its defa...

  • Page 120

    User manual of digital video recorder 119 figure 9. 5 dyndns settings interface peanuthull: enter the user name and password obtained from the peanuthull website. Figure 9. 6 peanuthull settings interface no-ip: enter the account information in the corresponding fields. Refer to the dyndns settings....

  • Page 121

    User manual of digital video recorder 120 figure 9. 8 hiddns settings interface register the device on the hiddns server. 1) go to the hiddns website: www.Hiddns.Com . Figure 9. 9 login interface 2) click to register an account if you do not have one and use the account to log in. Figure 9. 10 regis...

  • Page 122

    User manual of digital video recorder 121 3) in the device management interface, click to register the device. Figure 9. 11 register the device 4) input device serial no ., device domain ( device name ) and http port . And click ok to add the device. Access the device via web browser or client softw...

  • Page 123: 9.2.2

    User manual of digital video recorder 122 figure 9. 12 access device via ivms-4200 5. Click the apply button to save and exit the interface. 9.2.2 configuring pppoe settings purpose: the dvr also allows access by point-to-point protocol over ethernet (pppoe). Steps: 1. Enter the network settings int...

  • Page 124: 9.2.4

    User manual of digital video recorder 123 date/time. Steps: 1. Enter the network settings interface. Menu > configuration > network 2. Select the ntp tab to enter the ntp settings interface. Figure 9. 14 ntp settings interface 3. Check the enable ntp checkbox to enable this feature. 4. Configure the...

  • Page 125: 9.2.5

    User manual of digital video recorder 124 figure 9. 16 configure snmp settings 5. Click the apply button to save and exit the interface. Before setting the snmp, please download the snmp software and manage to receive the device information via snmp port. By setting the trap address, the dvr is allo...

  • Page 126

    User manual of digital video recorder 125 1) click apply button to save the settings. 2) you can click refresh button to get the latest status of the port mapping. Figure 9. 18 upnp™ settings finished-auto option 2: manual if you select manual as the mapping type, you can edit the external port on y...

  • Page 127: 9.2.6

    User manual of digital video recorder 126 9.2.6 configuring more settings steps: 1. Enter the network settings interface. Menu > configuration > network 2. Select the more settings tab to enter the more settings interface. Figure 9. 21 more settings interface 3. Configure the remote alarm host, serv...

  • Page 128: 9.2.7

    User manual of digital video recorder 127 9.2.7 configuring https port purpose: https provides authentication of the web site and associated web server that one is communicating with, which protects against man-in-the-middle attacks. Perform the following steps to set the port number of https. Examp...

  • Page 129: 9.2.8

    User manual of digital video recorder 128 3) click ok to save the settings. Option 2 : create the authorized certificate 1) click the create button to create the certificate request. 2) download the certificate request and submit it to the trusted certificate authority for signature. 3) after receiv...

  • Page 130

    User manual of digital video recorder 129 3. Configure the following email settings: enable server authentication (optional): check the checkbox to enable the server authentication feature. User name : the user account of sender’s email for smtp server authentication. Password : the password of send...

  • Page 131: 9.3

    User manual of digital video recorder 130 9.3 checking network traffic purpose: you can check the network traffic to obtain real-time information of dvr such as linking status, mtu, sending/receiving rate, etc. Steps: 1. Enter the network traffic interface. Menu > maintenance > net detect figure 9. ...

  • Page 132: 9.4

    User manual of digital video recorder 131 9.4 configuring network detection purpose: you can obtain network connecting status of dvr through the network detection function, including network delay, packet loss, etc. 9.4.1 testing network delay and packet loss steps: 1. Enter the network traffic inte...

  • Page 133

    User manual of digital video recorder 132 figure 9. 30 export network packet 4. Click the export button to start exporting. 5. After the exporting is complete, click ok to finish the packet export. Up to 1m data can be exported each time..

  • Page 134: 9.4.3

    User manual of digital video recorder 133 9.4.3 checking network status purpose: you can also check the network status and quick set the network parameters in this interface. Steps: click status on the right bottom of the page. Figure 9. 31 checking network status if the network is normal the follow...

  • Page 135

    User manual of digital video recorder 134 1. Enter the network statistics interface. Menu > maintenance> net detect 2. Click the network stat. Tab to enter the network statistics menu. Figure 9. 34 network stat. Interface 3. View the bandwidth of remote live view, bandwidth of remote playback, and b...

  • Page 136: Chapter 10

    User manual of digital video recorder 135 chapter 10 hdd management.

  • Page 137: 10.1

    User manual of digital video recorder 136 10.1 initializing hdds purpose: a newly installed hard disk drive (hdd) must be initialized before it can be used with your dvr. Steps: 1. Enter the hdd information interface. Menu > hdd>general. Figure 10. 1 hdd information interface 2. Select hdd to be ini...

  • Page 138

    User manual of digital video recorder 137 consumption of the device and extend the life of the hdds. Click menu > hdd > advanced. Figure 10. 5 enable hdd sleeping check the checkbox of enable hdd sleeping (by default), and the hdds which are free of working for a long time will be set to sleep. Unch...

  • Page 139: 10.2

    User manual of digital video recorder 138 10.2 managing network hdd purpose: you can add the allocated nas or disk of ip san to dvr, and use it as network hdd. Steps: 1. Enter the hdd information interface. Menu > hdd>general figure 10. 6 hdd information interface 2. Click the add button to enter th...

  • Page 140

    User manual of digital video recorder 139 figure 10. 8 add nas disk • add ip san: 1) enter the nethdd ip address in the text field. 2) click the search button to the available ip san disks. 3) select the ip san disk from the list shown below. 4) click the ok button to add the selected ip san disk. U...

  • Page 141: 10.3

    User manual of digital video recorder 140 10.3 managing esata purpose: when there is an external esata device connected to dvr, you can configure esata for the use of record or export, and you can manage the esata in the dvr. Steps: 1. Enter the advanced record settings interface. Menu >record>advan...

  • Page 142: 10.4

    User manual of digital video recorder 141 10.4 managing hdd group 10.4.1 setting hdd groups purpose: multiple hdds can be managed in groups. Video from specified channels can be recorded onto a particular hdd group through hdd settings. Steps: 1. Enter the storage mode interface. Menu > hdd > advanc...

  • Page 143: 10.4.2

    User manual of digital video recorder 142 figure 10. 15 local hdd settings interface 7. Select the group number for the current hdd. The default group no. For each hdd is 1. 8. Click the ok button to confirm the settings. Figure 10. 16 confirm hdd group settings 9. In the pop-up attention box, click...

  • Page 144

    User manual of digital video recorder 143 figure 10. 17 set hdd property 3. Set the hdd property to r/w, read-only or redundancy. 4. Click the ok button to save the settings and exit the interface. 5. In the hdd information menu, the hdd property will be displayed in the list. At least 2 hard disks ...

  • Page 145: 10.5

    User manual of digital video recorder 144 10.5 configuring quota mode purpose each camera can be configured with allocated quota for the storage of recorded files. Steps 1. Enter the storage mode interface. Menu > hdd > advanced 2. Set the mode to quota, as shown in figure 10. 18. The dvr must be re...

  • Page 146: 10.6

    User manual of digital video recorder 145 10.6 checking hdd status purpose: you may check the status of the installed hdds on dvr so as to take immediate check and maintenance in case of hdd failure. Checking hdd status in hdd information interface steps: 1. Enter the hdd information interface. Menu...

  • Page 147: 10.7

    User manual of digital video recorder 146 10.7 checking s.M.A.R.T information purpose: the s.M.A.R.T. ( self-monitoring, analysis and reporting technology ) is a monitoring system for hdd to detect a nd report on various indicators of reliability in the hopes of anticipating failures. Steps: 1. Ente...

  • Page 148: 10.8

    User manual of digital video recorder 147 10.8 detecting bad sector purpose: you can detect the bad sector of the hdd to check the status of the hdd. Steps: 1. Enter the hdd detect interface. Menu>hdd>hdd detect figure 10. 23 bad sector detection 2. Click the bad sector detection tab to enter the in...

  • Page 149: 10.9

    User manual of digital video recorder 148 10.9 configuring hdd error alarms purpose: you can configure the hdd error alarms when the hdd status is uninitialized or abnormal . Steps: 1. Enter the exception interface. Menu > configuration > exceptions 2. Select the exception type to hdd error from the...

  • Page 150: Chapter 11

    User manual of digital video recorder 149 chapter 11 camera settings.

  • Page 151: 11.1

    User manual of digital video recorder 150 11.1 configuring osd settings purpose: you can configure the osd (on-screen display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the osd configuration interface. Menu > camera > osd 2. Select the camera to configure osd s...

  • Page 152: 11.2

    User manual of digital video recorder 151 11.2 configuring privacy mask purpose: you are allowed to configure the four-sided privacy mask zones that cannot be viewed or recorded by the operator. Steps: 1. Enter the privacy mask settings interface. Menu > camera > privacy mask 2. Select the camera to...

  • Page 153: 11.3

    User manual of digital video recorder 152 11.3 configuring video parameters steps: 1. Enter the image settings interface. Menu > camera > image figure 11. 5 image settings interface 2. Select the camera to set image parameters. 3. Two periods for different image settings are provided, select the per...

  • Page 154: Chapter 12

    User manual of digital video recorder 153 chapter 12 dvr management and maintenance.

  • Page 155: 12.1

    User manual of digital video recorder 154 12.1 viewing system information steps: 1. Enter the system information interface. Menu > maintenance > system info 2. You can click the device info , camera , record , alarm , network and hdd tabs to view the system information of the device. Figure 12. 1 sy...

  • Page 156

    User manual of digital video recorder 155 4. The matched log files will be displayed on the list shown below. Up to 2000 log files can be displayed each time. Figure 12. 3 log search results 5. You can click the button of each log or double-click it to view its detailed information, as shown in figu...

  • Page 157

    User manual of digital video recorder 156 figure 12. 5 export log files 7. Select the backup device from the dropdown list of device name . 8. Click the export to export the log files to the selected backup device. You can click the new folder button to create new folder in the backup device, or cli...

  • Page 158: 12.3

    User manual of digital video recorder 157 12.3 importing/exporting ip camera info purpose: the information of added ip camera can be generated into an excel file and exported to the local device for backup, including the ip address, manage port, password of admin, etc. And the exported file can be e...

  • Page 159: 12.4

    User manual of digital video recorder 158 12.4 importing/exporting configuration files purpose: the configuration files of the dvr can be exported to local device for backup; and the configuration files of one dvr can be imported to multiple dvr devices if they are to be configured with the same par...

  • Page 160: 12.5

    User manual of digital video recorder 159 12.5 upgrading system purpose: the firmware on your dvr can be upgraded by local backup device or remote ftp server. 12.5.1 upgrading by local backup device steps: 1. Connect your dvr with a local backup device where the update firmware file is located. 2. E...

  • Page 161: 12.6

    User manual of digital video recorder 160 12.6 restoring default settings steps: 1. Enter the default interface. Menu > maintenance > default figure 12. 9 restore defaults 2. Select the restoring type from the following three options. Restore defaults: restore all parameters, except the network (inc...

  • Page 162: Chapter 13

    User manual of digital video recorder 161 chapter 13 others.

  • Page 163

    User manual of digital video recorder 162 configuring general settings purpose: you can configure the output resolution, system time, mouse pointer speed, etc. Steps: 1. Enter the general settings interface. Menu > configuration > general 2. Select the general tab. Figure 13. 1 general settings inte...

  • Page 164: 13.2

    User manual of digital video recorder 163 13.2 configuring dst settings steps: 1. Enter the general settings interface. Menu >configuration>general 2. Choose dst settings tab. Figure 13. 2 dst settings interface you can check the checkbox before the auto dst adjustment item. Or you can manually chec...

  • Page 165: 13.3

    User manual of digital video recorder 164 13.3 configuring more settings steps: 1. Enter the general settings interface. Menu > configuration > general 2. Click the more settings tab to enter the more settings interface, as shown in figure 13.3. Figure 13. 3 more settings interface 3. Configure the ...

  • Page 166: 13.4

    User manual of digital video recorder 165 13.4 managing user accounts purpose: there is a default account in the nvr: administrator . The administrator user name is admin and the password is set when you start the device for the first time. The administrator has the permission to add and delete user...

  • Page 167

    User manual of digital video recorder 166 address . Password : set the password for the user account. Strong password recommended – we highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and s...

  • Page 168: 13.4.3

    User manual of digital video recorder 167 b) set the operating permission of local configuration, remote configuration and camera configuration for the user. Local configuration • local log search: searching and viewing logs and system information of device. • local parameters settings: configuring ...

  • Page 169: 13.4.4

    User manual of digital video recorder 168 figure 13. 8 user list 3. Click the icon to delete the selected user account. 13.4.4 editing a user for the added user accounts, you can edit the parameters. Steps: 1. Enter the user management interface. Menu >configuration>user 2. Select the user to be edi...

  • Page 170

    User manual of digital video recorder 169 strong password recommended – we highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your...

  • Page 171: Appendix

    User manual of digital video recorder 170 appendix.

  • Page 172: Glossary

    User manual of digital video recorder 171 glossary • dual stream: dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the dvr, with the main stream having a maximum resolution of 1080...

  • Page 173: Troubleshooting

    User manual of digital video recorder 172 troubleshooting no image displayed on the monitor after the device is starting up normally. Possible reasons: a) no vga or hdmi connections. B) connection cable is damaged. C) input mode of the monitor is incorrect. Steps: 1. Verify the device is connected w...

  • Page 174

    User manual of digital video recorder 173 2) if not, please contact the engineer from our company to do the further process. Live view stuck when video outputs locally. Possible reasons: a) the frame rate has not reached the real-time frame rate. Steps: 1. Check the parameters of main stream (normal...

  • Page 175

    User manual of digital video recorder 174 possible reasons: a) the time setting of system is incorrect. B) the search condition is incorrect. C) the hdd is error or not detected. Steps: 1. Verify the system time setting is correct. Select “menu > configuration > general > general”, and verify the “d...

  • Page 176

    User manual of digital video recorder 175 list of compatible ip cameras • the onvif protocol is not supported by tvidvr series. Manufacturer model version max. Resolution sub-stream audio axis p3304 5.2 1440×900 √ × hikvision ds-2cd7153-e v5.1.0 build 131202 1600×1200 √ × ds-2cd754f-ei v5.1.0 build ...