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Oki C5250 User Manual

Other manuals for C5250: Service Manual

Summary of C5250

  • Page 1

    User’s guide c5250

  • Page 2: Reface

    Preface> 2 p reface every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment...

  • Page 3: Ontents

    Preface> 3 c ontents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 printer overview. . . . . . . . . . . . . . . . . . . . . . . . . . 7 front view. . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 4

    Preface> 4 colour menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 system configuration menu . . . . . . . . . . . . . . . . . 39 usb menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 network menu . . . . . . . . . . . . . . . . . . . . . . . . . . 40 memory menu . . . ....

  • Page 5: Otes

    Preface> 5 n otes , c autions and w arnings note a note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product. Caution! A caution appears in this manual like this. A caution provides additional inform...

  • Page 6: Ntroduction

    Introduction> 6 i ntroduction congratulations on buying this oki colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office. Your printer includes these features: ...

  • Page 7

    Introduction> 7 > additional memory allows printing of more complex pages, including two-sided and booklet pages with the optional duplex unit. P rinter overview f ront view the lcd display language can be changed to show any of 14 different languages. (see “changing the display language” on page 9....

  • Page 8

    Introduction> 8 r ear view this view shows the connection panel, the rear output stacker and the location of the optional duplex (two-sided printing) unit. * the network interface has a protective “plug” which must be removed before connection can be made. When the rear paper stacker is folded down,...

  • Page 9

    Introduction> 9 c hanging the display language the language used by your printer for display messages and for report printing can be changed quickly and easily as follows: 1. Press the + key repeatedly to access the system configuration menu. 2. Press the enter key to enter the system configuration ...

  • Page 10: Aper

    Paper recommendations> 10 p aper recommendations your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obt...

  • Page 11

    Paper recommendations> 11 c assette trays if you have identical paper stock loaded in another tray (2nd tray if you have one, or multi purpose tray) you can have the printer automatically switch to the other tray when the current tray runs out of paper. When printing from windows applications, this ...

  • Page 12

    Paper recommendations> 12 f ace down stacker the face down stacker on the top of the printer can hold up to 250 sheets of 80g/m² standard paper, and can handle paper stocks up to 176g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down). F...

  • Page 13: Oading

    Loading paper> 13 l oading paper c assette trays 1. Remove the paper tray from the printer. 2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3). 1 2 3.

  • Page 14

    Loading paper> 14 3. Load letter headed paper face down and top edge towards the front of the printer, as shown. 4. Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. To prevent paper jams: • do not leave space between the paper and the guides and rear stopper. • do no...

  • Page 15: Caution!

    Loading paper> 15 printer). Stacking capacity is approximately 250 sheets, depending on paper weight. 7. For face up printing, make sure the face up (rear) stacker (3) is open and the paper support (4) is extended. Paper is stacked in reverse order and tray capacity is approximately 100 sheets, depe...

  • Page 16

    Loading paper> 16 m ulti purpose tray 1. Open the multi purpose tray and press gently down on the paper platform (1) to ensure it is latched down. 2. Load the paper and adjust the paper guides (2) to the size of paper being used. • for single - sided printing on headed paper load the paper into the ...

  • Page 17: Rinter

    Printer settings in windows> 17 p rinter settings in w indows your printer’s operator panel menus provide access to many options. The windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the operator panel menus, and you pr...

  • Page 18

    Printer settings in windows> 18 s etup tab when you click the properties button from your application’s print dialogue, the driver window opens to allow you to specify your printing preferences for the current document. 1. Paper size should be the same as the page size of your document (unless you w...

  • Page 19

    Printer settings in windows> 19 j ob options tab 1. The output resolution of the printed page can be set as follows. • the highest quality setting prints at 1200 x 600dpi. This option requires the most printer memory and takes the longest to print. • the normal setting prints at 600 x 600dpi and is ...

  • Page 20

    Printer settings in windows> 20 c olour tab 1. Control over the colour output of your printer may be performed automatically, or for advanced control, by manual adjustment. The automatic setting will be appropriate in most cases. The other options in this window only become visible when you select a...

  • Page 21

    Printer settings in windows> 21 s etting from w indows control panel when you open the driver properties window directly from windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you pr...

  • Page 22

    Printer settings in windows> 22 a dvanced tab 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print fi...

  • Page 23

    Printer settings in windows> 23 7. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the document is held in the print queue and does not print until the printer setup is changed and the document restart...

  • Page 24

    Printer settings in windows> 24 d evice options tab in this window you can select which optional upgrades are installed on your printer. This is covered in more detail in the section in this guide about installing upgrades..

  • Page 25: Olour

    Colour printing> 25 c olour printing the printer drivers supplied with your printer provide several controls for changing the colour output. For general use the automatic settings will suffice, providing reasonable default settings that will produce good results for most documents. Many applications...

  • Page 26

    Colour printing> 26 viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver colour settings the driver settings for manual colour can change the appearance of a print. There are several options available to help match the printed ...

  • Page 27

    Colour printing> 27 t ips for printing in colour the following guidelines may help you to achieve good colour output from your printer. P rinting photographic images use the monitor (6500k) perceptual setting. If the colours look too dull, try the monitor (6500k) vivid or digital camera settings. P ...

  • Page 28

    Colour printing> 28 a ccessing the colour matching options the colour matching options in the printer driver can be used to help match your printed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matching options from the windows cont...

  • Page 29

    Colour printing> 29 2. Choose the manual colour setting and select from the following options: (a) monitor (6500k) perceptual optimised for printing photographs. Colours are printed with emphasis on saturation. (b) monitor (6500k) vivid optimised for printing photographs, but with even more saturate...

  • Page 30

    Colour printing> 30 u sing the colour swatch feature to use the colour swatch feature, you must install the colour swatch utility. This is supplied on the cd-rom that was supplied with your printer. The colour swatch function prints charts which contain a range of sample colours. Note that this is n...

  • Page 31

    Colour printing> 31 u sing the c olour c orrect u tility the oki colour correct utility is provided on your printer driver cd-rom. You must install it separately since it is not installed along with the printer driver. The colour correct utility has the following features: > microsoft office palette...

  • Page 32: Enu

    Menu functions> 32 m enu functions this section lists the menus accessed via the controls on the printer’s operator panel and displayed in the lcd window. It should be noted that many of these settings can be, and often are, overridden by settings in the windows printer drivers. However, several of ...

  • Page 33

    Menu functions> 33 i nformation menu this menu provides a quick method of listing various items stored within the printer. P rint menu this menu provides adjustment of various print job related functions. Information menu item action explanation print menu map execute prints complete menu listing wi...

  • Page 34

    Menu functions> 34 mono-print speed auto speed mono 24ppm colour spe ed mixed spee d if the first page of a print job is only black and white, the printer runs at 20ppm (pages per minute). When a colour page is detected the printer slows down to 16ppm for the rest of that job. This setting operates ...

  • Page 35

    Menu functions> 35 m edia menu this menu provides adjustment to suit a wide range of print media. Media menu item settings explanation tray1 papersize a4 / a5 / a6 / b5 legal14 legal13.5 legal13 letter executive custom selects the size of paper loaded in tray 1 (upper tray if both trays installed). ...

  • Page 36

    Menu functions> 36 tray2 mediaweight light (64-74g/m²) medium (75-90g/ m²) heavy (91-120g/ m²) ultra heavy (121-176g/m²) adjusts the printer for the weight of paper stock loaded in this tray. Mpt papersize a4 / a5 / a6 / b5 legal14 legal13.5 legal13 letter executive custom com-9 envelope com-10 enve...

  • Page 37

    Menu functions> 37 y-dimension 148-297-1200 millimetre selects the length of paper defined by the “custom” settings referred to in the foregoing paper size settings. Note that media of up to 1200mm in length can be fed from the multi purpose tray for banner printing. Media menu item settings explana...

  • Page 38

    Menu functions> 38 c olour menu the printer automatically adjusts colour balance and density at appropriate intervals, optimising the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or pa...

  • Page 39

    Menu functions> 39 s ystem configuration menu this menu adjusts general printer settings to suit the way you prefer to work. System configuration menu items settings explanation pow save time 5 15 30 60 240 adjusts the idling time before the printer automatically switches into power saving mode. In ...

  • Page 40: Usb

    Menu functions> 40 usb menu this menu controls the operation of the printer’s usb data interface. N etwork menu this menu controls the operation of the printer’s 10base-t/ 100base-t network interface. Language english , german, french, italian, spanish, swedish, norwegian, danish, dutch, turkish, po...

  • Page 41

    Menu functions> 41 m emory menu this menu determines how printer memory is used. Ip address xxx.Xxx.Xxx.Xxx current assigned ip address. To change, press enter and use +/– keys to increment 1st octet, then press enter again to move on to next octet. When 4th octet has been set, press enter again to ...

  • Page 42

    Menu functions> 42 s ystem adjustment menu this menu provides fine adjustment of image position on the printed page in steps of 0.25mm. M aintenance menu this menu provides access to various printer maintenance functions. Sys adjust menu item settings explanation x adjust -2.00 ~ 0 ~ +2.00 horizonta...

  • Page 43

    Menu functions> 43 u sage menu this menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon yo...

  • Page 44: Eplacing

    Replacing consumable items> 44 r eplacing consumable items this section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: > toner — 3,000 (standard capacity) or 5,000 (high capacity) a4 pages at 5% coverage, which means that 5% of the addressable p...

  • Page 45

    Replacing consumable items> 45 c onsumable order details * average life: 20% pages at continuous print, 50% pages at 3 pages per job and 30% pages at 1 page per job. Only use genuine oki original consumables to ensure the best quality and performance from your hardware. Non oki original products may...

  • Page 46: Caution!

    Replacing consumable items> 46 t oner cartridge replacement the toner used in this printer is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install...

  • Page 47: Warning!

    Replacing consumable items> 47 1. Press the cover release and open the printer’s top cover fully. 2. Note the positions of the four cartridges. Warning! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 1 2 3 4 1. Cyan cartridge 2. Magenta cartrid...

  • Page 48

    Replacing consumable items> 48 3. Carry out one of the following: (a) if you are replacing a toner cartridge that has been supplied with your printer (lever has 3 positions), pull the coloured toner release lever on the cartridge to be replaced towards the front of the printer, in the direction of t...

  • Page 49: Caution!

    Replacing consumable items> 49 4. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the printer. 5. Put the cartridge down gently onto a piece of paper to prevent toner from marking your fu...

  • Page 50

    Replacing consumable items> 50 7. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. 9. Holding the cartridge by its top centr...

  • Page 51

    Replacing consumable items> 51 11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the coloured lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit. 12. Finally, close the top cover and press dow...

  • Page 52: Caution!

    Replacing consumable items> 52 i mage drum replacement switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. The printer contains four image drums: cyan, magenta, yellow and black. 1. Press the cover release and open the printer’s top cover fully. Caution!...

  • Page 53

    Replacing consumable items> 53 2. Note the positions of the four cartridges. 3. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer. 1 2 3 4 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge.

  • Page 54: Caution!

    Replacing consumable items> 54 4. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. 5. With the coloured toner release lever (1) to the right, pull the lever towards you. This will release the bond between t...

  • Page 55

    Replacing consumable items> 55 was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal. 8. Place the toner cartridge onto the new image drum cartridge as shown. Push the left end in first, and then lower the right end in. (it is not n...

  • Page 56

    Replacing consumable items> 56 10. Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity. 11. Finally, close the top cover and press down firmly at both sides so that the cover latches cl...

  • Page 57: Warning!

    Replacing consumable items> 57 r eplacing the belt unit the belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release a...

  • Page 58: Caution!

    Replacing consumable items> 58 3. Lift each of the image drum units out of the printer and place them in a safe place away from direct sources of heat and light. 4. Locate the two fasteners (5) at each side of the belt and the lifting bar (6) at the front end. 5. Turn the two fasteners 90° to the le...

  • Page 59

    Replacing consumable items> 59 7. Lower the new belt unit into place, with the lifting bar at the front and the drive gear towards the rear of the printer. Locate the drive gear into the gear inside the printer by the rear left corner of the unit, and lower the belt unit flat inside the printer. 8. ...

  • Page 60: Warning!

    Replacing consumable items> 60 f user replacement the fuser is located inside the printer just behind the four image drum units. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release and open the printer’s top cover fully. Warnin...

  • Page 61

    Replacing consumable items> 61 2. Identify the fuser handle (1) on the top of the fuser unit. 3. Pull the two fuser retaining levers (2) towards the front of the printer so that they are fully upright. 4. Holding the fuser by its handle (1), lift the fuser straight up and out of the printer. If the ...

  • Page 62

    Replacing consumable items> 62 7. Lower the fuser into the printer, locating the two lugs (3) into their slots in the metal partition which separates the fuser area from the image drums. 8. Push the two retaining levers (2) towards the rear of the printer to lock the fuser in place. Finally, close t...

  • Page 63: Led

    Replacing consumable items> 63 c leaning the led head clean the led head when printing does not come out clearly, has white lines or when text is blurred. 1. Switch off the printer and open the top cover. 2. Gently wipe the led head surface with led lens cleaner or soft tissue. 3. Close the top cove...

  • Page 64: Nstalling

    Installing upgrades> 64 i nstalling upgrades this section explains how to install optional equipment into your printer. This includes: • duplex (two - sided printing) unit (standard on c5250dn). • additional ram memory. • additional paper tray. D uplex unit the duplex unit adds the function of two-s...

  • Page 65

    Installing upgrades> 65 4. Print a menu map as follows: (a) press the + button to access the information menu. (b) press enter once for the menu map. (c) press enter again to print the menu map. (d) when the menu map is printed, press on line to exit the menu system. 5. Examine the first page of the...

  • Page 66: Warning!

    Installing upgrades> 66 m emory upgrade the basic printer model comes equipped with 32mb of main memory. This can be upgraded with an additional memory board containing 64mb or 256mb, giving a maximum total memory capacity of 288mb. Installation takes a few minutes, and requires a medium size cross-...

  • Page 67

    Installing upgrades> 67 6. Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible. In particular, avoid touching the edge connector. 7. Notice that the memory board has a small cutout in the e...

  • Page 68

    Installing upgrades> 68 10. Hold the new memory board by its short edges, so that the edge connector faces in towards the ram expansion slot, and the small cutout is closer to the bottom of the printer. 11. Gently push the board into the ram expansion slot until it latches in and will not go any fur...

  • Page 69: Warning!

    Installing upgrades> 69 s econd paper tray an additional paper tray can be installed and, when combined with the standard paper tray, increases the paper capacity to 830 sheets (approximately). Installation 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Lowe...

  • Page 70

    Installing upgrades> 70 a djusting w indows printer drivers once your new upgrade has been installed, you may need to update the windows printer driver so that the additional features are available to your windows applications. Remember that if your printer is shared between users on different compu...

  • Page 71: Learing

    Clearing paper jams> 71 c learing paper jams provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explai...

  • Page 72

    Clearing paper jams> 72 3. Note the positions of the four cartridges. It will be necessary to remove the four image drums to gain access to the paper path. 4. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer. 1 2 3 4 1. Cyan cartrid...

  • Page 73: Caution!

    Clearing paper jams> 73 5. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. 6. Repeat this removal procedure for each of the remaining image drum units. 7. Look into the printer to check whether any sheets ...

  • Page 74

    Clearing paper jams> 74 • to remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet. • to remove a sheet just entering the fuser (3), separate the trailing edge of the sheet from the belt, push the fuser pressure release lever ...

  • Page 75

    Clearing paper jams> 75 8. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. • holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each en...

  • Page 76

    Clearing paper jams> 76 9. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets. 10. Open the rear exit tray (5) and check for a sheet of paper in the rear path are...

  • Page 77

    Clearing paper jams> 77 12. If your printer has a duplex unit installed, press the cover release at the centre of the unit, open the cover and remove any sheets in this area, then close the cover. 13. Lift the front cover release and pull open the front cover..

  • Page 78

    Clearing paper jams> 78 14. Check inside the cover for sheets in this area and remove any that you find, then close the cover. 15. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper sta...

  • Page 79: Pecifications

    Specifications> 79 s pecifications item specification dimensions 425 x 561 x 345mm (w x d x h) weight 25kg print speeds 16 pages per minute colour / 24 pages per minute monochrome resolution 600dpi or 600 x 1200dpi emulations windows gdi auto features auto registration auto density adjustment auto c...

  • Page 80: Ndex

    Index> 80 i ndex a additional paper trays ................... 69 adjusting windows printer drivers... 70 advanced features enabling or disabling................. 23 b belt how to replace ......................... 57 life expectancy......................... 44 black printing glossy or matte.............

  • Page 81

    Index> 81 power saving delay time............................... 39 print order face down stacker .................... 14 face up stacker ........................ 15 print settings how to save............................. 18 printer default settings windows defaults ..................... 21 printing...

  • Page 82: Contact

    Oki contact details> 82 o ki contact details oki systems (uk) limited 550 dundee road slough trading estate slough, sl1 4le tel:44 (0) 1753 819819 fax:44 (0) 1753 819899 http://www.Oki.Co.Uk oki systems ireland limited the square industrial complex tallaght, dublin 24, ireland tel:+353 1 4049590 fax...

  • Page 83

    Oki europe limited central house balfour road, hounslow tw3 1hy, united kingdom tel: +44 (0) 20 8219 2190 fax: +44 (0) 20 8219 2199 www.Okiprintingsolutions.Com 07067701 iss.02.