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Oki C5540 User Manual

Other manuals for C5540: Service Manual

Summary of C5540

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    User’s guide c5540 mfp.

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    Preface> 2 p reface every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacture...

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    Contents> 3 c ontents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 notes, cautions and warnings . . . . . . . . . . . . . . . . 6 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 mfp overview . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Contents> 4 proof and print feature . . . . . . . . . . . . . . . . . . . . 42 sending the document to print . . . . . . . . . . . . 42 printing the remaining copies . . . . . . . . . . . . . 43 permanent print documents. . . . . . . . . . . . . . . . . 45 sending the document to print . . . . . . ....

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    Contents> 5 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 99 information codes/messages. . . . . . . . . . . . . . . . 99 information codes during scanning and copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 messages during scanning and copying . . . . . .100 ...

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    Notes, cautions and warnings> 6 n otes , c autions and w arnings note a note provides additional information to supplement the main text. Only use genuine oki original consumables to ensure the best quality and performance from your hardware. Non-oki original products may damage your printer's perfo...

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    Introduction> 7 i ntroduction congratulations on choosing this oki printing solutions multi function product (mfp). It is designed with advanced features, to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of office print media. With this mfp, you can i...

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    Introduction> 8 key and the selection of your recipients' e-mail addresses, the document(s) is/are first scanned and converted into an image file, and then transmitted to remote recipients within minutes. > scan to ftp - allows you to send scanned documents to a server or a personal computer's file ...

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    Introduction> 9 mfp overview f ront view 1. Output stacker, face down. Standard printed copy delivery point. Holds up to 250 sheets at 80g/m². 2. Multi purpose tray release buttons (press). 3. Operator panel with lcd display. Status leds and operator buttons. 4. Front cover release (lift). 5. Paper ...

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    Introduction> 10 r ear view this view shows the connection panel and the rear output stacker. When the rear paper stacker is folded down, paper exits through the rear of the printer and is stacked here face up. This is mainly used for heavy print media. When used in conjunction with the multi purpos...

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    Introduction> 11 essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 203g/m² media. T he c ontrol p anel c opy a rea lcd and f unction a rea 20 19 18 12 16 14 4 3 2 1 5 6 7 8 9 10 11 1. Zoom used to increase or decrease scaling in 1% incre...

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    Introduction> 12 s tart and other keys 10. Ok/select used to select and confirm current setting selections. 11. Cancel/return used to cancel selections and go back to the top level of the setting. The key is also used to cancel any previous input. 12. Ftp address used to indicate the existing ftp ad...

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    Introduction> 13 c hanging the display language the language used by your printer for display messages and for report printing can be changed quickly and easily as follows: 1. Press the + key repeatedly to access the system configuration menu. 2. Press the enter key to enter the system configuration...

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    Getting started> 14 g etting s tarted p aper recommendations your mfp will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance wil...

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    Getting started> 15 c assette tray if you have identical paper stock loaded in the multi purpose tray, you can have the printer automatically switch to the other tray when the current tray runs out of paper. When printing from windows applications, this function is enabled in the driver settings. Wh...

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    Getting started> 16 f ace down stacker the face down stacker on the top of the printer can hold up to 250 sheets of 80g/m² standard paper and can handle paper stocks up to 120g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down). F ace up...

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    Loading paper> 17 l oading p aper c assette tray 1. Remove the paper tray from the printer. 2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3). 1 2 3.

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    Loading paper> 18 3. Load the paper (for letter headed paper load face down with top edge towards the front of the printer). 4. Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. To prevent paper jams: > do not leave space between the paper and the guides and rear stop...

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    Loading paper> 19 7. Always use the face up (rear) stacker for heavy paper (card stock etc.). Caution! Do not open or close the rear paper exit while printing as it may result in a paper jam. 3 4.

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    Loading paper> 20 m ulti purpose tray 1. Open the multi purpose tray and press gently down on the paper platform (1) to ensure it is latched down. 2. Load the paper and adjust the paper guides (2) to the size of paper being used. > when printing on headed paper load the paper into the multi purpose ...

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    Configuring your machine....> 21 c onfiguring your machine .... M inimum c onfiguration r equirements to make the best of this mfp, the following configuration is required: to send e-mails: > tcp/ip network. > a smtp and an optional pop3 server. To file document(s) via intranet > ftp, http, or cifs ...

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    Configuring your machine....> 22 explanation: 1. Dhcp enable: choose yes to obtain ip/subnet/gateway addresses automatically from dhcp server. After changing setting from disable to enable, switch scanner module power off then on. 2. Ip address: the internet protocol (ip) address assigned to your ma...

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    Configuring your machine....> 23 note: 1. Dhcp server: with dhcp (dynamic host configuration protocol), a host can automatically be given a unique ip address each time it connects to a network-making ip address management an easier task for network administrators. If the dhcp server is available fro...

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    Configuring your machine....> 24 scan to ftp via the intranet with ftp (file transfer protocol), http (hypertext transfer protocol), or cifs (common internet file system). The mfp allows you to save scanned documents directly to a designated server or a personal computer on the network in a standard...

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    Configuring your machine....> 25 .... From the w eb p age 1. Type the ip address of the mfp in the url field of your browser and then press enter. The mfp web page appears. For example: http://192.32.35.10 2. Click each item on the menu and enter the relevant value. Note: the administrative settings...

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    Configuring your machine....> 26 printer menu network settings item description or choice tray 1 paper size letter, legal, a4, b5, a5. Tray 2 paper size letter, legal, a4, b5, a5. Mp paper size letter, legal, a4, b5, a5. Tray 1 media weight light, medium, heavy. Tray 2 media weight light, medium, he...

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    Configuring your machine....> 27 mail server report print item description or choice smtp server the ip address of your smtp server. Smtp port the port number of your smpt server. Pop3 server the ip address of your pop3 server. Pop3 port the port number of your pop3 server. Authentification method n...

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    Configuring your machine....> 28 management notes: 1. The management selection is blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. 2. Security can be split into “scan-to restriction” an...

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    Configuring your machine....> 29 s pecifying the a dministrative s ettings note: the administrative settings are blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. Item description or cho...

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    Configuring your machine....> 30 scan-to profile settings note: the settings can only be done through the web page or the network setup tool. It can not be set up on the control panel. * the directory is different due to the protocol. The route starts from the root directory in ftp, http, and cifs. ...

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    Configuring your machine....> 31 e xplanation of filing protocols ftp ftp stands for "file transfer protocol." it is a common method of transferring files via the internet from one computer to another. Ftp use rfc 959[ftp] as their protocol. Therefore, ensure you have a legal ftp account with the pr...

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    Configuring your machine....> 32 if you wish to use the mfp to save files, in addition to making some settings in web server, you will have to confirm that the account has writing privilege for connecting to the web server. If not, the mfp will not be able to "write" the scanned file in the file sys...

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    Configuring your machine....> 33 4. In the x cabinet dialogue box, select the directory security tab, and click edit for "anonymous access and authentication control". Make sure " anonymous access" is selected in the "authentication methods" dialogue box. 5. Click edit to open "account for anonymous...

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    Configuring your machine....> 34 setting iis privileged access: 1. As in “setting iis anonymous access”, start "internet service manager" and select default web site. Right click c:\inetpub\wwwroot\x cabinet, and select properties. 2. Select the directory tab on the properties page. Ensure the privi...

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    Configuring your machine....> 35 when using apache as http server, according to their documentation, it must have script to run the http put method. Although the document is attached with a perl example, you will need to modify it before applying it, since this mfp uses transfer-encoding of chunked....

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    Printer settings in windows> 36 p rinter settings in w indows your printer’s operator panel menus provide access to many options. The windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the operator panel menus, and you pr...

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    Printer settings in windows> 37 p ost s cript emulation 1. Page orientation sets portrait (tall) or landscape (wide) page orientation. The “rotated” rotates the paper through 90 degrees anti-clockwise. 2. When printing double sided pages (duplex unit required). You can flip the paper either on its l...

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    Printer settings in windows> 38 pcl emulation when you click the properties button from your application’s print dialogue, the driver window opens to allow you to specify your printing preferences for this document. 1. Paper size should be the same as the page size of your document (unless you wish ...

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    Printer settings in windows> 39 s ecure printing feature with this feature you can send confidential documents to print and have them stored in the printer until you are ready to print them. Documents sent in this way are protected by a pin (personal identification number), which must be entered bef...

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    Printer settings in windows> 40 p rinting secure documents secure documents stored on the printer’s hard disk may be printed in either of two ways: > from the printer’s operator panel; or… > from your pc desktop, using the storage device manager utility supplied on cd1 (drivers and utilities) with t...

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    Printer settings in windows> 41 printing from your pc desktop if you have installed the storage device manager software from the supplied cd, you can also print secure documents directly from your pc desktop. You might do this, perhaps, when the office is empty and your confidential documents can sa...

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    Printer settings in windows> 42 p roof and print feature this feature allows you to send multiple copies of a document to print but only print the first copy so that you can check the output quality before printing the rest. Note: this feature requires the optional internal hard disk in the printer....

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    Printer settings in windows> 43 p rinting the remaining copies documents stored on the printer’s hard disk may be printed in either of two ways: > from the printer’s operator panel; or… > from your pc desktop, using the storage device manager utility supplied on cd1 (drivers and utilities) with the ...

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    Printer settings in windows> 44 printing from your pc desktop if you have installed the storage device manager software from the supplied cd, you can also print the remaining copies directly from your pc desktop. 1. From the windows start menu, run storage device manager. 2. If necessary, use the sd...

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    Printer settings in windows> 45 p ermanent print documents with this feature you can create standard documents that you often need to print and store them on your printer’s internal hard disk. You can then print them at any time without having to send them again from your computer. Note this feature...

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    Printer settings in windows> 46 p rinting stored documents documents stored on the printer’s hard disk may be printed in either of two ways: > from the printer’s operator panel; or… > from your pc desktop, using the storage device manager utility supplied on cd1 (drivers and utilities) with the prin...

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    Printer settings in windows> 47 printing from your pc desktop if you have installed the storage device manager software from the supplied cd, you can also print permanently stored documents directly from your pc desktop. 1. From the windows start menu, run storage device manager. 2. If necessary, us...

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    Operation> 48 o peration with its intuitive control panel, this multi function product (mfp) is designed to be easy to use. After the machine has been configured, operating is quite straight forward. 1. Place your paper either in the adf or on the glass. 2. Press copy mode, or scan mode on the contr...

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    Operation> 49 > document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes. > document(s) should be free of staples, paper clips, paper sticky notes. > keep the glass clean and without any documents left on it. Note: to transmit irregular types of document(s), place the document(s) ...

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    Operation> 50 p lacing d ocument ( s ) on the g lass 1. Open the document cover. 2. Place your document with the text face down on the glass and align it to the upper-left corner. 3. Close the document cover. S ending d ocument ( s ) via e- mail b asic o peration 1. Place your document(s) with text ...

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    Operation> 51 a dvanced o peration if you are not satisfied with the scanned image, you can use the advanced features to enhance it. To use the advanced features, press scan to mode on the control panel and then additional settings to prompt the additional settings screen. Refer to the following tab...

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    Operation> 52 > if the administrator has set the smtp or pop3 authentication, after sending your scanned document to e-mail addresses, and if no more transmission is required, press the logout key on the keyboard to log out of the system. This is to prevent misuse of the user's e-mail account for se...

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    Operation> 53 c opying b asic o peration 1. Place your document(s) with text face up in the adf or face down on the glass. 2. Press mono to copy your document(s) in black and white, or color to copy your document(s) in colour. Note: if you make a mistake during the transmission process, press stop t...

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    Operation> 54 collation: > on - the collate function is always enabled > off - the collate function is always disabled. Note: when "collate" is set, the items "n-up" and "duplex" are not displayed. Duplex: > off > short edge > long edge note: long edge and short edge are only available when “scaling...

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    Operation> 55 paper supply > legal > letter > a4 > b5 > a5 changing scaling the machine is preset to 100% scaling. If you wish to reduce or enlarge your original, you can apply this feature to enlarge up to 400% or reduce down to 25%. To reduce or enlarge the original document: 1. Press copy mode (1...

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    Operation> 56 improving copy quality. The machine is preset to “speed”. If required, you can change to “fine” to improve the copy quality. To change copy quality: 1. Press the copy mode button on the control panel to prompt the copy screen. 2. Click the copy quality button and select “fine”. Note: a...

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    Operation> 57 s canning s ystem r equirements > ibm compatible pc (pentium or later) > windows 98, windows me, windows 2000, windows xp > a usb (universal serial bus) port > at least 100m bytes of free hard disk space > at least 128m bytes of system memory > vga monitor > cd-rom drive i nstallation ...

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    Operation> 58 s canner o peration 1. Start your scanning application. 2. Select the file menu and choose select source . If the select source command is not available on the file menu, see your application's user's guide to determine how the twain link is used. A dialogue box with a list of scanning...

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    Operation> 59 10. Click on the preview or scan button to preview or scan you documents. A look at the u ser i nterface 1. Scan method choice: adf/multi-page, flatbed. 2. Image type choice: black & white, 8-bit grey, 24-bit color, half tone. 3. Resolution choice: 50, 72, 100, 144, 150, 200, 300, 600,...

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    Operation> 60 u sing the b asic f eatures scan method choice: > flatbed: select this setting if you need to scan photo, or newspaper clippings. > adf/multipage: select this setting if you need to scan multi-page document from the automatic document feeder (adf). Image type 1. Choose b&w if your orig...

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    Operation> 61 resolution the correct resolution will reproduce a clear image with good details. The resolution is measured in dots per inch (dpi). Note an a4 size color image scanned at 300 dpi at true color mode consumes approximately 25 mb of disk space. A higher resolution (usually means over 600...

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    Operation> 62 enhancing the image 1. Descreen eliminates the moire* patterns commonly found in printed matter. (1) before; (2) after. * moire pattern: an undesirable pattern in a color printing resulting from incorrect screen angle of overprinting halftone. 2. Sharpen sharpen the scanned image. (1) ...

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    Operation> 63 using the advanced features 1. Click the switch button (1) to select the advanced settings bar (2 to 7). Advanced settings include highlight/ shadow, hue/saturation/lightness, curve, color balance, color drop-out. 2. Highlight/shadow levels highlight refers to the lightest point in a s...

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    Operation> 64 when the value of gamma changes, the image changes as shown below. 1. Gamma value: 1.0; 2. Gamma value: 1.4; 3. Gamma value: 2.0 when the value of highlight and shadow change, the image changes as shown below. 1. Highlight: 255/shadow: 0(normal); 2. Highlight: 210/shadow:10; 3. Highlig...

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    Operation> 65 3. Adjusting the curve adjusts the midtones of the image without dramatically altering their lightest and darkest areas. When the curve is moved up or down, the image will become darker or lighter. 4. Colour hue/saturation/lightness improve an image by changing the level of hue/saturat...

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    Operation> 66 (c) lightness increase the lightness by moving the triangle to the right or to the left to decrease the lightness. 5. Using colour balance the color balance control allows you to set optimal image colour quality. You can either move the relevant pointer toward a colour (in the above ex...

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    Operation> 67 7. Using custom settings click on the custom settings button to access a dialogue box where you can save your scan and configuration settings. There are two tabs: scan settings and configuration settings. O ther t ools 1. Measuring unit: indicates the measuring system in use. By clicki...

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    Replacing consumable items> 68 r eplacing consumable items this section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: > toner — 3,000 (standard capacity) or 5,000 (high capacity) a4 pages at 5% coverage, which means that 5% of the addressable p...

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    Replacing consumable items> 69 c onsumable order details * average life: 20% pages at continuous print, 50% pages at 3 pages per job and 30% pages at 1 page per job. Only use genuine oki original consumables to ensure the best quality and performance from your hardware. Non oki original products may...

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    Replacing consumable items> 70 t oner cartridge replacement the toner used in this machine is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install...

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    Replacing consumable items> 71 1. Press the cover release and open the machine’s top cover fully. 2. Note the positions of the four cartridges. Warning! If the machine has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 1 2 3 4 1. Cyan cartridge 2. Magenta cartrid...

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    Replacing consumable items> 72 3. Carry out one of the following: (a) if you are replacing a toner cartridge that has been supplied with your machine (release lever has 3 positions), pull the coloured toner release lever on the cartridge to be replaced towards the front of the machine, in the direct...

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    Replacing consumable items> 73 4. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge from the machine. 5. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furn...

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    Replacing consumable items> 74 7. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. 9. Holding the cartridge by its top centr...

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    Replacing consumable items> 75 10. Insert the left end of the cartridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge onto the image drum unit. 11. Pressing gently down on the cartridge to ensure that it is firmly...

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    Replacing consumable items> 76 i mage drum replacement switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. The machine contains four image drums: cyan, magenta, yellow and black. 1. Press the cover release and open the machine’s top cover fully. Caution!...

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    Replacing consumable items> 77 2. Note the positions of the four cartridges. 3. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the machine. 1 2 3 4 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge.

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    Replacing consumable items> 78 4. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. 5. With the coloured toner release lever (1) to the right, pull the lever towards you. This will release the bond between t...

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    Replacing consumable items> 79 7. Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal. 8. Place the toner cartridge ...

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    Replacing consumable items> 80 10. Holding the complete assembly by its top centre, lower it into place in the machine, locating the pegs at each end into their slots in the sides of the printer cavity. 11. Finally, close the top cover and press down firmly at both sides so that the cover latches cl...

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    Replacing consumable items> 81 r eplacing the belt unit the belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release a...

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    Replacing consumable items> 82 2. Note the positions of the four cartridges. It is essential that they go back in the same order 3. Lift each of the image drum units, starting from the rear, out of the machine and place them in a safe place away from direct sources of heat and light. 1 2 3 4 1. Cyan...

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    Replacing consumable items> 83 4. Locate the two fasteners (5) at each side of the belt and the lifting bar (6) at the front end. 5. Turn the two fasteners 90° to the left. This will release the belt from the printer chassis. 6. Pull the lifting bar (6) upwards so that belt tilts up towards the fron...

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    Replacing consumable items> 84 f user replacement the fuser is located inside the machine just behind the four image drum units. Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release and open the machine’s top cover fully. Warnin...

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    Replacing consumable items> 85 2. Identify the fuser handle (1) on the top of the fuser unit. 3. Pull the two fuser retaining levers (2) towards the front of the machine so that they are fully upright. 4. Holding the fuser by its handle (1), lift the fuser straight up and out of the machine. If the ...

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    Replacing consumable items> 86 7. Lower the fuser into the machine, locating the two lugs (3) into their slots in the metal partition which separates the fuser area from the image drums. 8. Push the two retaining levers (2) towards the rear of the machine to lock the fuser in place. 9. Finally, clos...

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    Replacing consumable items> 87 c leaning the led head clean the led head when printing does not come out clearly, has white lines or when text is blurred. 1. Switch off the printer and open the top cover. 2. Gently wipe the led head surface with led lens cleaner or soft tissue. 3. Close the top cove...

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    Installing upgrades> 88 i nstalling upgrades this section explains how to install optional equipment into your printer. This includes: > duplex (two-sided printing) unit; > additional ram memory; > 20gb hard disk drive. D uplex unit the duplex unit adds the function of two-sided printing, using less...

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    Installing upgrades> 89 5. Print a menu map as follows: (a) press the + button to access the information menu. (b) press enter once for the menu map. (c) press enter again to print the menu map. (d) when the menu map is printed, press on line to exit the menu system. 6. Examine the first page of the...

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    Installing upgrades> 90 2. Press the cover release and open the machine’s top cover fully. 3. Lift the front cover latch and pull open the front cover. Warning! If the machine has been powered on recently, the fuser will be hot. This area is clearly labelled. Do not touch..

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    Installing upgrades> 91 4. Remove the screw securing the right-hand side cover. 5. Lift the edge of the side cover slightly at the two points shown, and pull the cover away from the printer at the top. Lift the cover slightly to detach it from the machine. Place it safely to one side. 6. Carefully r...

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    Installing upgrades> 92 8. Identify the ram expansion slot (1) in the machine. 9. The ram expansion slot already contains a memory board. It will have to be removed before you can install the new one. To remove it proceed as follows: (a) identify the locking clips (2) at each end of the ram expansio...

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    Installing upgrades> 93 13. Close the top of the side cover up to the printer and refit the securing screw removed in step 4. 14. Close the front cover and close the top cover, pressing down firmly at each side to latch it closed. 15. Reconnect the ac power cable and switch the machine on. 16. When ...

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    Installing upgrades> 94 h ard disk drive the optional 20gb internal hard disk drive (hdd) enables collating of printed pages and can be used to store overlays and macros, fonts, and secure or proof documents waiting to be printed. Installation takes a few minutes, and requires a medium size cross-he...

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    Installing upgrades> 95 5. Lift the edge of the side cover slightly at the two points shown, and pull the cover away from the printer at the top. Lift the cover slightly to detach it from the printer. Place it safely to one side. 6. Identify the six locating holes indicated in the illustration, whic...

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    Installing upgrades> 96 13. Close the front cover and close the top cover, pressing down firmly at each side to latch it closed. 14. Reconnect the ac power cable and switch the printer on. 15. When the printer is ready, print a menu map as follows: (a) press the + button to access the information me...

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    Installing upgrades> 97 a djusting w indows printer drivers once your new upgrade has been installed, you may need to update the windows printer driver so that the additional features are available to your windows applications. Remember that if your printer is shared between users on different compu...

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    Installing upgrades> 98 p ost s cript driver this driver must be adjusted for any upgrade just installed. 1. Open the printers window (called “printers and faxes” in windows xp) via the start menu or from the windows control panel. 2. Right-click the printer icon for this printer, and choose propert...

  • Page 99

    Troubleshooting> 99 t roubleshooting i nformation c odes / messages i nformation codes during scanning and copying code meaning action 10001 sdram error restart the machine. (turn it off and on again). If the code still appears, contact your dealer. 10006 home sensor error restart the machine. (turn...

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    Troubleshooting> 100 m essages during s canning and c opying i nformation codes during n etworking lcd message action copy function disables. Download printer profile. Check printer cable or status. Check if the printer cable has been correctly connected. Check if the printer is turned on. Restart t...

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    Troubleshooting> 101 i nformation codes during e- mailing code meaning action 30001 device internal failure. Reboot the machine, and try again. If the error is still there, contact your nearest dealer. 30002 fail to connect mail server. Contact your network administrator for further help. 30009 3101...

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    Troubleshooting> 102 31023 31034 33002 smtp [452]requested action not taken: insufficient system storage. Contact your network administrator for further help. 31013 smtp [454]temporary authentication failure: the authentication failed due to a temporary server failure. Contact your network administr...

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    Troubleshooting> 103 i nformation codes during f iling 31039 smtp [551] user not local: please try again. Check "to" address. 31026 31040 33003 smtp [552]requested mail action aborted: exceeded storage allocation. Check "to" address. Check mailbox storage allocation. Contact your network administrat...

  • Page 104

    Troubleshooting> 104 43003 ftp can't check file existed or not. Make sure you have the privilege to browse this directory. 44001 ftp can't change data transfer type. Contact your server administrator for further help. 44002 ftp store file error. Make sure you have the privilege to store files in thi...

  • Page 105

    Troubleshooting> 105 62009 64009 unpredicted error. Turn on log file option in [admin / management/ log action] to log and observe device actions and contact your server administrator or nearest dealer for further help. 63003 http [405] mkcol method not allowed. Contact server administrator to chang...

  • Page 106

    Troubleshooting> 106 c learing paper jams provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your mfp should give years of reliable service. However, paper jams occasionally do occur, and this section explains how ...

  • Page 107

    Troubleshooting> 107 i n the printer ...... 1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later. 2. Press the cover release and open the prin...

  • Page 108

    Troubleshooting> 108 it will be necessary to remove the four image drums to gain access to the paper path. 4. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer. 5. Put the cartridge down gently onto a piece of paper to prevent toner ...

  • Page 109

    Troubleshooting> 109 7. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. (a) to remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdra...

  • Page 110

    Troubleshooting> 110 (b) to remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet. (c) to remove a sheet just entering the fuser (3), separate the trailing edge of the sheet from the belt, push the fuser pressure release lever...

  • Page 111

    Troubleshooting> 111 8. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end int...

  • Page 112

    Troubleshooting> 112 9. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets. 10. Open the rear exit tray (5) and check for a sheet of paper in the rear path area (...

  • Page 113

    Troubleshooting> 113 12. If your printer has a duplex unit installed, press the cover release at the centre of the unit, open the cover and remove any sheets in this area, then close the cover. 13. Lift the front cover release and pull open the front cover. 14. Check inside the cover for sheets in t...

  • Page 114

    Troubleshooting> 114 15. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack. When satisfied, replace the tray. 16. Finally, close the top cover and press down firmly at both sides...

  • Page 115

    Colour printing> 115 c olour p rinting note: before sending a job to print, ensure that the mfp is in scan to mode. In copy mode the printer will not accept a print job. The printer drivers supplied with your mfp provide several controls for changing the colour output. For general use the automatic ...

  • Page 116

    Colour printing> 116 viewing conditions a print can look very different under different lighting conditions. For example, the colours in a print may look different when viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver colou...

  • Page 117

    Colour printing> 117 t ips for printing in colour the following guidelines may help you to achieve good colour output from your printer. P rinting photographic images select “photo enhance” option when printing photographic images. Use the monitor (6500k) perceptual setting. If the colours look too ...

  • Page 118

    Colour printing> 118 a ccessing the colour matching options the colour matching options in the printer driver can be used to help match your printed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matching options from the windows con...

  • Page 119

    Colour printing> 119 2. Choose the manual colour setting (2) and select from the following options: (a) monitor (6500k) perceptual optimised for printing photographs. Colours are printed with emphasis on saturation. (b) monitor (6500k) vivid optimised for printing photographs, but with even more sat...

  • Page 120

    Colour printing> 120 u sing the c olour s watch feature to use the colour swatch feature, you must install the colour swatch utility. This is supplied on the cd-rom that was supplied with your printer. The colour swatch function prints charts which contain a range of sample colours. Note that this i...

  • Page 121

    Colour printing> 121 u sing the c olour c orrect u tility the oki colour correct utility is provided on your printer driver cd-rom. You must install it separately since it is not installed along with the printer driver. The colour correct utility has the following features: > microsoft office palett...

  • Page 122

    Specifications> 122 s pecifications item specification general dimensions 444 x 561 x 667mm (w x d x h) weight 32kg approximately power source input: 220 to 240vac, 50 to 60hz power consumption typical operating idle power save mode environmental noise temperature humidity 56dba (operating) 10°c to ...

  • Page 123

    Specifications> 123 interface usb 2.0 host usb 2.0 device ethernet 10/100 mb copy scan (length of usb cable not to exceed 2m.) email, scan to file, print adf document size 114 x 140 to 216 x 355mm document weight/ thickness 72.6 to 127 g/m² paper feed face up capacity 50 sheets of xerox4024 dp 9.07k...

  • Page 124

    Specifications> 124 job counting copy, scan, print enable/disable network specification connectivity ethernet 10baset/100basetx auto- negotiation with rj-45 connector communications protocol tcp/ip, smtp, http, mime, ftp, cifs, dhcp, dns, ldap supported browsers microsoft ie 4.1 or higher netscape n...

  • Page 125

    Specifications> 125 supported mail server application lotus mail server 5.0 ms exchange server 2000 redhat 7.0 sendmail mac mail server in os 9.04 supported ldap server windows 2000 active directory windows nt 4.0 + ms exchange 5.5 lotus notes r5 supported mail application microsoft outlook 2000 mic...

  • Page 126

    Specifications> 126 paper weight 64 ~ 120g/m² in main tray 75 ~ 203g/m² in multi purpose tray paper output 250 sheets in face down (top) stacker @ 80g/m² 100 sheets in face up (rear) stacker @ 80g/m² printer life 420,000 pages or 5 years duty cycle 20,000 pages per month max., 4,000 pages per month ...

  • Page 127

    Error codes> 127 e rror c odes notes: 1. Mmm = the setup of “paper supply” 2. Ppp = the setup of “media type 3. “yy” in code denotes paper size. Paper size codes are shown in the list after the table. Code lcd message details 10007 check the printer indicates that job cancellation has been initiated...

  • Page 128

    Error codes> 128 470yy mp empty load mmm in mp tray paper feed from mptray has been attempted, but the tray is empty. Loading mmm paper and pressing the on-line switch will start printing. 30097 printer error check the printer memory capacity overflow. Press the on- line switch to continue printing....

  • Page 129

    Error codes> 129 30034 paper size error check the printer inappropriate size paper was fed from a tray. Usually paper is automatically ejected, and error message is displayed. After the cover is opened and closed, error is cancelled. If paper remains in the printer, remove it and close the cover. Op...

  • Page 130

    Error codes> 130 40967 printer error check the printer download mode when download data is received in normal operation. Show download data is being received. Receiving of download data has finished. An error occurs when received download data has: 1 : size error 2 : checksum error 3 : print model n...

  • Page 131

    Error codes> 131 paper sizes paper size pjl code (decimal) letter 02 executive 05 legal14 03 legal13.5 85 legal13 96 a4 04 a5 97 a6 98 b5 13 custom 15 com-9 envelope 95 com-10 envelope 08 monarch envelope 09 dl envelope 11 c5 envelope 10 postcard 16 return postcard 17 envelope1 74 envelope2 75 envel...

  • Page 132

    Index> 132 i ndex b belt how to replace ......................... 81 life expectancy......................... 68 booklet printing pcl emulation ......................... 38 postscript emulation................. 37 c cassette tray ............................... 15 clearing paper jams...................

  • Page 133

    Index> 133 loading cassette tray ................ 17 loading letterhead .................... 18 recommended types ................. 14 supported sheet sizes ............... 15 weight selection in windows ...... 38 paper recommendations business cards......................... 14 envelopes ..............

  • Page 134

    Oki contact details> 134 o ki contact details oki systems (uk) limited 550 dundee road slough trading estate slough, sl1 4le tel: 44 (0) 1753 819819 fax: 44 (0) 1753 819899 http://www.Oki.Co.Uk oki systems ireland limited the square industrial complex tallaght, dublin 24, ireland tel: +353 1 4049590...

  • Page 135

    Oki europe limited central house balfour road, hounslow tw3 1hy, united kingdom tel: +44 (0) 20 8219 2190 fax: +44 (0) 20 8219 2199 www.Okiprintingsolutions.Com 07067901 iss.0 2.