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Oki CX2731 User Manual

Other manuals for CX2731: Maintenance Manual
Manual is about: Oki - LED Multifunction Printer

Summary of CX2731

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    Basic user guide 59101701 my.Okidata.Com cx2731 mfp.

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    2 – cx2731 mfp basic user’s guide copyright information copyright © 2010 by oki data. All rights reserved cx2731 mfp basic user’s guide p/n 59101701, revision 1.0 november, 2010 disclaimer every effort has been made to ensure that the information in this document is complete, accurate, and up-to-dat...

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    3 – cx2731 mfp basic user’s guide emergency first aid _____________ take care with toner powder: if swallowed, give small amounts of cold water and seek medical attention. Do not attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets...

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    4 – contents cx2731 mfp basic user’s guide contents about this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 notes, important, cautions and warnings . . . . . . . . . . . . . . . . . . 11 conventions used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 gettin...

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    5 – contents cx2731 mfp basic user’s guide usable media sizes, types and weights . . . . . . . . . . . . . . . . . . . 37 available trays: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 selectable weight ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 loading ...

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    6 – contents cx2731 mfp basic user’s guide continuous scan mode (continue scan). . . . . . . . . . . . . . . . . . 76 enabling continuous scan . . . . . . . . . . . . . . . . . . . . . . . 76 using continuous scan . . . . . . . . . . . . . . . . . . . . . . . . . 76 making duplexed copies (duplex co...

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    7 – contents cx2731 mfp basic user’s guide printing received faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 selecting the tray to use . . . . . . . . . . . . . . . . . . . . . . 100 when unable to print received faxes . . . . . . . . . . . . . . 100 phone book . . . . . . . . . ....

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    8 – contents cx2731 mfp basic user’s guide registering network scan destinations . . . . . . . . . . . . . . . . . . . 139 registering and editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 deleting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 pri...

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    9 – contents cx2731 mfp basic user’s guide troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 196 conventions used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 general error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 toner messa...

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    10 – contents cx2731 mfp basic user’s guide scan to e-mail specifications . . . . . . . . . . . . . . . . . . . . . . . . 279 scan to network specifications . . . . . . . . . . . . . . . . . . . . . . 279 scan to usb memory specifications . . . . . . . . . . . . . . . . . . . 279 scan to local pc sp...

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    11 – about this guide cx2731 mfp basic user’s guide about this guide notes, important, cautions and warnings___________________ note provides additional information to supplement the main text to help you use and understand the product. Important! Indicates important information which you should rea...

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    12 – about this guide cx2731 mfp basic user’s guide conventions used ____________ the following symbols are used in this guide: • [ ] placed around display screen menu items. • indicates the name of a button on the control panel. • “ ” placed around messages which appear on the display screen.

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    13 – getting started cx2731 mfp basic user’s guide getting started names of components _________ front view no. Description 1 facedown stacker (default) 2 top cover 3 top cover open button 4 paper tray (tray 1) 5 multi purpose (mp) tray (closed) 6 usb port 7 control panel 8 document glass cover 9 au...

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    14 – getting started cx2731 mfp basic user’s guide interior view: scanner no. Name 1 document glass 2 glass for scanning documents from adf tray..

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    15 – getting started cx2731 mfp basic user’s guide interior view: printer no. Name 1 led heads (four) 2 fuser unit 3 toner cartridge y: yellow 4 toner cartridge m: magenta 5 toner cartridge c: cyan 6 toner cartridge k: black 7 image drum unit (underneath toner cartridges).

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    16 – getting started cx2731 mfp basic user’s guide rear view no. Name 1 power switch 2 side cover 3 interface connections 1 usb 2 sd card 3 ethernet 4 ac power socket 5 rear exit (face up stacker) 6 line connection 7 tel connection.

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    17 – getting started cx2731 mfp basic user’s guide turning off your machine ______ be sure to follow the procedure below every time you turn off the machine. 1 press on the control panel. 2 press the down arrow key repetitively to select [shutdown]. Press . 3 when the confirmation message appears, p...

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    18 – getting started cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. Power save mode and sleep mode the two-phase power saving mode enables you to reduce the power consumption of the machine. Power save mode when your machine is not used fo...

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    19 – getting started cx2731 mfp basic user’s guide note the unit comes from the factory set to enter power save mode after 30 minutes of idle time. To change the interval: 1. Press . 2. Select [admin setup] > [management] > [power save] > [power save time]. To disable (or enable) power saving mode: ...

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    20 – the control panel cx2731 mfp basic user’s guide the control panel this chapter explains the control panel, as well as how to enter text. 1 = left panel 2 = middle panel 3 = right panel 4 = qwerty pad, underneath the one touch keypad.

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    21 – the control panel cx2731 mfp basic user’s guide control panel left no. Name function 1 display screen displays operating instructions and the status of the machine. Main function keys: the selected key lights up. 2 key switches to the copy standby screen. 3 key switches to the scanner menu scre...

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    22 – the control panel cx2731 mfp basic user’s guide control panel middle no. Name function 1 key displays the status menu screen. Flashes/turns on if there is a status item to be displayed. 2 key displays the equipment setting menu screen. 3 key displays the help screen. 4 key • in the main screen,...

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    23 – the control panel cx2731 mfp basic user’s guide 6 arrow keys key used to navigate up through the list of selections on the screen. Key used to navigate down through the list of selections on the screen. Key press to return to the previous screen. Key press to proceed to the next screen. 7 key •...

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    24 – the control panel cx2731 mfp basic user’s guide control panel right no. Name function 1 key press to start copying, scanning, printing, or faxing in black and white. 2 key press to start copying, scanning, or printing in color. 3 key immediately cancels the current job. 4 key • press to enter o...

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    25 – the control panel cx2731 mfp basic user’s guide control panel qwerty no. Name function 1 delete key press to delete characters one at a time. 2 enter key press to move the cursor to [enter] when entering data from the keypad. 3 (control) key press and hold while pressing a letter key in order t...

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    26 – the control panel cx2731 mfp basic user’s guide the default screen____________ after your machine is turned on and ready to use, the screen shown below appears on the display. The default is copy mode. You can switch to other modes by pressing the main function keys. Note you can change the def...

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    27 – the control panel cx2731 mfp basic user’s guide entering text ________________ entering text using the entry screen when you need to enter text while setting an item, the entry screen shown below appears. You can enter upper and lower case letters, numbers and symbols using the screen keyboard....

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    28 – the control panel cx2731 mfp basic user’s guide 1 press the left / right / up / down arrow keys to select the character you want, then press . The selected character appears in the blank field. 2 repeat step 1 until all the characters are entered. 3 press the right or down arrow key to select [...

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    29 – the control panel cx2731 mfp basic user’s guide entering text using the keypad you can also use the keypad to enter text in the entry screen. The characters you can enter using the keypad are shown in the table below. 1 press the appropriate key repetitively until the character you want appears...

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    30 – the control panel cx2731 mfp basic user’s guide entering text using the qwerty keyboard you can also enter text using the qwerty keyboard located beneath the one-touch keypad (1). The qwerty keyboard includes a standard set of qwerty typewriter keys, plus a caps key (1) for entering upper case ...

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    31 – the control panel cx2731 mfp basic user’s guide • ctrl mode (symbols): note numbers and some characters cannot be entered with the qwerty keyboard. To enter them, use the screen keyboard or keypad. Deleting entered text you can delete text in the text field in the following ways. Using the key ...

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    32 – the control panel cx2731 mfp basic user’s guide using [bs] on the screen keyboard press the right or down arrow key to highlight [bs], then press ok to delete the last character entered. Using the backspace key on the qwerty keyboard press the backspace key to delete the last character entered..

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    33 – print media cx2731 mfp basic user’s guide print media supported media _____________ for high-quality printing and to avoid printing problems, be sure to use the supported print media. Your machine supports the following types of media. Media size weight standard paper a4 210 x 297 mm simplex: 1...

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    34 – print media cx2731 mfp basic user’s guide recommended media __________ standard paper • 20 to 24 lb. Us bond, 75 to 90 g/m 2 paper designed for use in copiers and laser printers. Labels • labels for use in copiers and laser printers, in which the base carrier page is entirely covered by the lab...

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    35 – print media cx2731 mfp basic user’s guide unsupported media types ______ avoid using the following types of paper. Using these types of paper can cause paper jams or malfunctions. Unsupported paper • rough surface, such as pulp paper or fibrous paper • too smooth a surface • with a lot of parti...

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    36 – print media cx2731 mfp basic user’s guide storing media ________________ store paper in the following conditions to maintain quality: • inside a cabinet or other dry, dark place • on a flat surface • temperature: 68°f (20°c) • humidity: 50% rh (relative humidity) avoid placing media: • directly...

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    37 – print media cx2731 mfp basic user’s guide usable media sizes, types and weights available trays: 1 tray 1 2 multipurpose (mp) tray 3 optional tray 2.

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    38 – print media cx2731 mfp basic user’s guide selectable weight ranges note duplex printing is restricted to a weight range of 18 to 47 lb. Us bond (64 to 176 g/m 2 ). Duplex printing cannot be done on • a6 media • glossy paper • envelopes • postcards • photo media • banners designation weight rang...

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    39 – print media cx2731 mfp basic user’s guide tray usable paper sizes paper capacity selectable paper weights tray 1 • a4, a5, a6 • b5 • letter • legal 13, 13.5, 14 • executive • 16k (184 x 260 mm, 195 x 270 mm, 197 x 273 mm) • custom 250 sheets 20- lb. Us bond (75 g/ m 2 ) • light • medium light •...

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    40 – print media cx2731 mfp basic user’s guide loading paper in tray 1 and optional tray 2 ______________ important! Before printing on custom size paper, you must first define the size in the printer driver: see page 49. The following procedure shows loading paper in tray 1. The procedure for tray ...

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    41 – print media cx2731 mfp basic user’s guide 3 adjust the paper width guides: on the left guide (1), squeeze the blue release lever and press down to slide the paper width guides to the width of the paper to be loaded. 4 adjust the paper stopper (1) for the paper length: press down lightly on the ...

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    42 – print media cx2731 mfp basic user’s guide note if you are loading legal paper, you must slide the paper stopper out beyond the end of the tray. For legal 14 paper, slide it as far out as it will go (about 2.5 inches, 64 mm). Settings for legal 13, legal 13.5 and legal 14 will appear in the stop...

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    43 – print media cx2731 mfp basic user’s guide important! Do not load paper above the fill line. 6 fine tune the paper width guide and the paper stopper to be snug against the paper. 7 push the paper tray into the printer until it stops. 8 register the loaded paper on your machine. 9 configure the t...

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    44 – print media cx2731 mfp basic user’s guide loading paper in the mp tray ___ note before printing on custom size paper, you must first define the size in the printer driver: see page 49. 1 open the mp tray. Caution! Do not put anything other than print paper on the mp tray. Applying too much weig...

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    45 – print media cx2731 mfp basic user’s guide 2 pull out the paper support and the sub support. 3 adjust the paper feed guides to the width of paper to be loaded. 4 insert the paper with the print side face up until its edge touches the paper feed entrance, then fine tune the position of the feed g...

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    46 – print media cx2731 mfp basic user’s guide note • load envelopes with the short edge into the machine, flap down and to the right. • do not load media above the fill line. • do not load paper of different sizes, types or weights at the same time. • when adding more paper, remove any remaining pa...

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    47 – print media cx2731 mfp basic user’s guide configuring the tray settings ___ after you load paper, you need to register the size, type and weight of the loaded paper for the appropriate tray in the machine menu. Printing the configuration report before proceeding, you can check the current setti...

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    48 – print media cx2731 mfp basic user’s guide registering standard size media in the machine 1 press the key on the control panel. 2 press the down arrow key repetitively to scroll to [paper setup], then press . 3 press the down arrow key repetitively to scroll to the paper tray in which you loaded...

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    49 – print media cx2731 mfp basic user’s guide registering custom sizes to load custom size paper, you need to register the width and length of the paper before printing. The range of the sizes you can set differs according to the paper tray. Note • for tray 1 and tray 2, you can configure the [cust...

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    50 – print media cx2731 mfp basic user’s guide 2 press the down arrow key repetitively to scroll to [paper setup] and press . 3 press the down arrow key repetitively to scroll to the tray in which you loaded media, then press . 4 press the down arrow key repetitively to scroll to [custom], then pres...

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    51 – print media cx2731 mfp basic user’s guide print exits __________________ your machine prints documents out to the top (facedown) or rear (face up) stacker. The top exit is the default. The rear stacker provides a straight-through path required for envelopes, index cards and labels. Using the to...

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    52 – print media cx2731 mfp basic user’s guide using the rear (face up) stacker • provides straight-through print path • delivers documents with the print side face up. • capacity100 sheets of 20-lb. Us bond (75 g/m2) paper, 10 envelopes. Note the rear stacker is automatically enabled when it is ope...

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    53 – print media cx2731 mfp basic user’s guide 2 unfold the stacker. 3 open the paper support..

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    54 – loading documents for scanning cx2731 mfp basic user’s guide loading documents for scanning you can use the auto document feeder (1) or the document glass (2) to scan in documents for copying, scanning or faxing. Scanner scannable sizes paper capacity paper weight adf • a4, a5, a6 • b5 • letter...

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    55 – loading documents for scanning cx2731 mfp basic user’s guide scannable area the scannable area includes the portion of a page up to 0.17-inch / 4.3 mm / 1 pica from each edge. The auto document feeder (adf) the adf is for scanning in single or multi-page plain documents which are in good condit...

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    56 – loading documents for scanning cx2731 mfp basic user’s guide loading documents on the adf 1 load your documents face up on the adf. A) if your documents are portrait, load them with the top edge of the document in first. B) if your documents are landscape, load them with the left edge of the do...

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    57 – loading documents for scanning cx2731 mfp basic user’s guide the document glass___________ the document glass is used to scan in one page at a time. Use it for scanning sheets which are damaged or problematic, such as • torn or perforated paper • curled, rolled, wrinkled or creased paper • wet ...

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    58 – loading documents for scanning cx2731 mfp basic user’s guide loading documents on the document glass 1 lift and open the document glass cover. 2 place the document face down on the document glass. A) place portrait documents on the glass as shown below..

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    59 – loading documents for scanning cx2731 mfp basic user’s guide b) place landscape documents on the glass as shown below. 3 close the document glass cover gently..

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    60 – the phone book cx2731 mfp basic user’s guide the phone book in the phone book, you can assign frequently used numbers to speed dial and also create groups of numbers to which you can broadcast faxes. Speed dial __________________ up to 100 destinations can be stored for speed dial. Registering ...

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    61 – the phone book cx2731 mfp basic user’s guide 2 press the down arrow key repetitively to scroll to [phone book], then press . 3 make sure that [speed dial] is selected, then press . 4 press the down arrow key repetitively to scroll to an unregistered entry number, then press . Note you cannot se...

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    62 – the phone book cx2731 mfp basic user’s guide 7 press the down arrow key repetitively to scroll to [phone number], then press the right arrow key. 8 enter a phone number containing up to 40 digits. 9 select [done], then press . 10 if applicable, specify a group number. A) press the down arrow ke...

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    63 – the phone book cx2731 mfp basic user’s guide 2 make sure that [fax] is selected, then press to open the fax standby screen. 3 press the down arrow key repetitively to scroll tot [fax history], then press . 4 press the down arrow key repetitively to scroll to [tx history] or [rx history], then p...

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    64 – the phone book cx2731 mfp basic user’s guide 10 make sure that [edit] is selected, then press . 11 if necessary, specify an entry name. A) make sure that [name] is selected, then press the right arrow key. B) enter a name containing up to 24 characters. C) select [done], then press . 12 press t...

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    65 – the phone book cx2731 mfp basic user’s guide deleting speed dial numbers 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [phone book], then press . 3 make sure that [speed dial] is selected, then press . 4 press the down arrow key repetitively to scroll to an ...

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    66 – the phone book cx2731 mfp basic user’s guide group dial (group number) _____ you can create up to 20 groups and register the entire group as a speed dial number. Registering and editing group numbers note for information on entering text, see page 27. 1 press on the control panel. 2 press the d...

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    67 – the phone book cx2731 mfp basic user’s guide 4 press the down arrow key repetitively to scroll to a group number, then press . 5 make sure that [edit] is selected, then press . 6 make sure that [name] is selected, then press . 7 enter a name containing up to 16 characters. 8 select [done], then...

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    68 – the phone book cx2731 mfp basic user’s guide deleting groups 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [phone book], then press . 3 press the down arrow key repetitively to scroll to [group no], then press . 4 press the down arrow key repetitively to scr...

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    69 – the phone book cx2731 mfp basic user’s guide the one-touch keypad ________ speed dial numbers 1 to 16 are automatically registered to the one-touch keypad. To select speed dial numbers 1 through 8, press the corresponding one-touch key on the control panel. To select speed dial numbers 9 throug...

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    70 – copying cx2731 mfp basic user’s guide copying this chapter explains the basic operation and settings for your machine’s copy function. This is the default mode for the unit. Scanning ___________________ you can scan documents from the auto document feeder (adf) or manually from the scan glass. ...

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    71 – copying cx2731 mfp basic user’s guide 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 configure the copy settings if necessary (see page 72). 4 enter the number of copies (up to 99 sets) using the keypad. 5 press or . Canceling a copy job in prog...

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    72 – copying cx2731 mfp basic user’s guide configuring copy settings ______ you can change the copy settings temporarily for the job you are scanning to suit your needs, using the [change settings] menu on the copy standby screen. Perform the following procedures at step 3 of “basic procedure” descr...

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    73 – copying cx2731 mfp basic user’s guide changing the scan size for the document (scan size) the default scan size is letter. To change the scan size for the document you are scanning: 1 press the right arrow key to enter the [change settings] menu. 2 make sure that [scan size] is selected, then p...

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    74 – copying cx2731 mfp basic user’s guide changing the paper tray (paper feed) you can select the tray that holds the paper you want to use for copying. 1 press the right arrow key to enter the [change settings] menu. 2 press the down arrow key repetitively to scroll to [paper feed], then press . 3...

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    75 – copying cx2731 mfp basic user’s guide making enlarged or reduced copies (zoom) note the [paper feed] setting interacts with the [zoom] setting. • [zoom] is automatically set to [100%] when [paper feed] is set to [auto]. • to use specific zoom settings, change the [paper feed] setting to a speci...

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    76 – copying cx2731 mfp basic user’s guide continuous scan mode (continue scan) if you want to copy multiple sets of documents as a single copy job, enable the continuous scan mode. It is useful when using the [sort], [n-in-1], or [duplex copy] functions. The fax and scan functions also support the ...

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    77 – copying cx2731 mfp basic user’s guide 4 when the [set next document.] screen appears, remove the scanned document, then place the next document in the adf or on the document glass. 5 press the down arrow key to select [start scanning], then press . 6 when all sets of the documents are scanned, ...

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    78 – copying cx2731 mfp basic user’s guide terms simplex 1-sided documents duplex 2-sided documents printed on both sides of a page. Long-edge binding copies your document to be bound along the long edge of the paper. Short-edge binding copies your document to be bound along the short edge of the pa...

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    79 – copying cx2731 mfp basic user’s guide notes • copying “duplex to duplex” or “duplex to simplex” requires use of the adf. • when making duplex copies using the document glass, the continuous scan mode is automatically enabled. Follow the on-screen instructions. • specify the appropriate orientat...

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    80 – copying cx2731 mfp basic user’s guide adjusting copy density (density) you can adjust the copy density to darken light copies or lighten dark copies. 1 press the right arrow key to enter the [change settings] menu. 2 press the down arrow key repetitively to scroll to [image settings], the press...

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    81 – copying cx2731 mfp basic user’s guide using the key to return the settings you made for your copy job to the factory defaults, press ..

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    82 – faxing cx2731 mfp basic user’s guide faxing basic faxing _________________ this section explains basic operations for transmitting faxes. You need to configure the initial settings before using the fax function (see the setup guide supplied with your machine). • use only letter, legal or a4 siz...

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    83 – faxing cx2731 mfp basic user’s guide 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 make sure that [fax] is selected and press to open the fax standby screen. 4 configure the fax functions if necessary (see page 89). The factory default settings...

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    84 – faxing cx2731 mfp basic user’s guide 6 press to start the transmission. When you want to scan multiple documents as a single fax job using the document glass, enable the continuous scan mode. For details on the continuous scan mode, see page 76. Note • when you want to specify multiple destinat...

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    85 – faxing cx2731 mfp basic user’s guide 3 enter a destination fax number using the keypad on the control panel. 4 select [done], then press . • you can also use the keypad to enter a destination on the screen that appears after pressing the key. In this case, the fax standby screen appears after e...

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    86 – faxing cx2731 mfp basic user’s guide using speed dial list and group list you can select a destination from numbers registered in the speed dial list or the group list. You must register them in advance. • for details on how to register numbers to speed dial list and group list, see pages 101 a...

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    87 – faxing cx2731 mfp basic user’s guide using transmission and reception history you can select a destination from the 10 most recent transmissions or receptions. 1 make sure that [add destination] is selected on the fax standby screen, then press . 2 press the down arrow key repetitively to scrol...

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    88 – faxing cx2731 mfp basic user’s guide using the one-touch keypad the speed dial numbers 1 to 16 are automatically registered to the one-touch keypad. To access speed dial numbers 1 through 8, press the corresponding one-touch key. To access speed dial numbers 9 through 16, press while pressing t...

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    89 – faxing cx2731 mfp basic user’s guide deleting specified destinations 1 make sure that the specified destination is selected on the fax standby screen, then press . 2 press the down arrow key repetitively to scroll to a destination you want to delete, then press . The check box is selected. You ...

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    90 – faxing cx2731 mfp basic user’s guide changing scan size (scan size) 1 press the down arrow key to scroll to [fax functions] on the fax standby screen, then press . 2 make sure that [scan size] is selected, then press . 3 press the down arrow key repetitively to scroll to the appropriate size, t...

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    91 – faxing cx2731 mfp basic user’s guide printing the sender name by default, the name you specified in [sender id] is printed (see the setup guide supplied with your machine for more information on setting the sender id). For details on how to change the sender name to be used, refer to the advanc...

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    92 – faxing cx2731 mfp basic user’s guide canceling a reserved fax job 1 press on the control panel. 2 make sure that [fax] is selected, then press to open the fax standby screen. 3 press the down arrow to select [fax job view/cancel], then press . 4 press the down arrow key repetitively to scroll t...

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    93 – faxing cx2731 mfp basic user’s guide checking transmission and reception history note if a fax is being transmitted, you can check the transmission on the [fax job view/cancel] screen. 1 press on the control panel. 2 make sure that [fax] is selected, then press to open the fax standby screen. 3...

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    94 – faxing cx2731 mfp basic user’s guide printing a reserved job 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [store document settings], then press . 3 press the down arrow key repetitively to scroll to [print], then press . 4 press the down arrow key repetitiv...

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    95 – faxing cx2731 mfp basic user’s guide fax reception _______________ this section explains how to set the reception mode and how your machine behaves when receiving and printing faxes. Specifying reception mode note this procedure requires entering the administrative password. If you have an admi...

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    96 – faxing cx2731 mfp basic user’s guide 4 select [done] and press . 5 press the down arrow key repetitively to scroll to [user install] and press . 6 press the down arrow key repetitively to scroll to [reception mode] and press . 7 press the down arrow key repetitively to scroll to the desired val...

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    97 – faxing cx2731 mfp basic user’s guide reception behavior the machine behavior differs depending on the specified reception mode. Your machine is set by factory default to fax ready mode so that it automatically receives faxes. If you have changed the fax reception mode, see the following descrip...

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    98 – faxing cx2731 mfp basic user’s guide when connected to an answering machine (ans/fax ready mode) when the machine is set to ans/fax ready mode, you can use an answering machine and receive faxes automatically. You must connect an external answering machine to use this mode. For information on c...

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    99 – faxing cx2731 mfp basic user’s guide when forwarding received faxes (forward mode) when the machine is set to forward mode, it automatically forwards the received faxes to a specified destination. You must specify a forwarding destination in advance. • you can register one forwarding destinatio...

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    100 – faxing cx2731 mfp basic user’s guide selecting the tray to use 1 press on the control panel. 2 press the down arrow key to select [paper setup], then press . 3 press the down arrow key repetitively to scroll to [select tray], then press . 4 make sure that [fax] is selected, then press . 5 pres...

  • Page 101: 101

    101 – faxing cx2731 mfp basic user’s guide phone book in the phone book, you can assign frequently used numbers to speed dial and also create groups of numbers to which you can broadcast faxes. Speed dial up to 100 destinations can be stored for speed dial. Registering and editing speed dial numbers...

  • Page 102: 102

    102 – faxing cx2731 mfp basic user’s guide 4 press the down arrow key repetitively to scroll to an entry number, then press . Note you cannot select an entry which is specified as a reserved fax job or for the auto deliver function. 5 make sure that [edit] is selected, then press . 6 if necessary, s...

  • Page 103: 103

    103 – faxing cx2731 mfp basic user’s guide 10 if applicable, specify a group number. A) press the down arrow key repetitively to scroll to [group no], then press the right arrow key. B) press the down arrow key repetitively to scroll to a group number (1 to 20). The check box is selected. You can se...

  • Page 104: 104

    104 – faxing cx2731 mfp basic user’s guide 3 press the down arrow key repetitively to scroll tot [fax history], then press . 4 press the down arrow key repetitively to scroll to [tx history] or [rx history], then press . 5 press the down arrow key repetitively to scroll to an entry, then press . 6 c...

  • Page 105: 105

    105 – faxing cx2731 mfp basic user’s guide 11 if necessary, specify an entry name. A) make sure that [name] is selected, then press the right arrow key. B) enter a name up to 24 characters. C) select [done], then press . 12 press the down arrow key repetitively to scroll to [phone number], then pres...

  • Page 106: 106

    106 – faxing cx2731 mfp basic user’s guide deleting speed dial numbers 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [phone book], then press . 3 make sure that [speed dial] is selected, then press . 4 press the down arrow key repetitively to scroll to an entry n...

  • Page 107: 107

    107 – faxing cx2731 mfp basic user’s guide group dial (group number) you can create up to 20 groups and register the entire group as a speed dial number. Registering and editing group numbers note for information on entering text, see page 27. 1 press on the control panel. 2 press the down arrow key...

  • Page 108: 108

    108 – faxing cx2731 mfp basic user’s guide 4 press the down arrow key repetitively to scroll to a group number, then press . 5 make sure that [edit] is selected, then press . 6 make sure that [name] is selected, then press . 7 enter a name containing up to 16 characters. 8 select [done], then press ...

  • Page 109: 109

    109 – faxing cx2731 mfp basic user’s guide deleting groups 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [phone book], then press . 3 press the down arrow key repetitively to scroll to [group no], then press . 4 press the down arrow key repetitively to scroll to ...

  • Page 110: 110

    110 – faxing cx2731 mfp basic user’s guide one-touch keypad speed dial numbers 1 to 16 are automatically registered to the one-touch keypad. Basic procedure for internet faxing _____________________ this section explains basic operations for transmitting internet faxes. The internet fax function all...

  • Page 111: 111

    111 – faxing cx2731 mfp basic user’s guide 3 press the down arrow key to select [internet fax], then press . 4 configure the internet fax settings if necessary. Note for details on the internet fax settings, see the advanced user’s guide on www.My.Okidata.Com. 5 make sure that [add destination] is s...

  • Page 112: 112

    112 – faxing cx2731 mfp basic user’s guide 9 press or to start transmission. When you want to scan multiple documents as a single job using the document glass, enable the continuous scan mode. For details on the continuous scan mode, see page 76. Specifying a destination for internet faxing you can ...

  • Page 113: 113

    113 – faxing cx2731 mfp basic user’s guide using the transmission history you can select a destination from transmission histories. 1 press the down arrow key repetitively to scroll to [tx history], then press . 2 press the down arrow key repetitively to scroll to the entry you want, then press . Th...

  • Page 114: 114

    114 – faxing cx2731 mfp basic user’s guide using ldap search you can search for a destination that is on the ldap server. For details on the ldap server settings, refer to the advanced user’s guide on www.My.Okidata.Com. 1 press the down arrow key repetitively to scroll to [ldap], then press . 2 pre...

  • Page 115: 115

    115 – faxing cx2731 mfp basic user’s guide checking, deleting, and changing destinations checking a destination 1 make sure that the specified destination is selected on the internet fax standby screen, then press . 2 press the down arrow key repetitively to scroll to the destination type you want t...

  • Page 116: 116

    116 – faxing cx2731 mfp basic user’s guide 5 press the down arrow key repetitively to scroll to [delete the address], then press . 6 press left or right arrow key to select [yes], then press . Changing the destination type 1 make sure that the specified destination is selected on the internet fax st...

  • Page 117: 117

    117 – faxing cx2731 mfp basic user’s guide canceling an internet fax transmission while the “scanning” screen is on the display, you can cancel the job by pressing on the control panel. Receiving internet faxes the machine automatically prints internet faxes it receives. If the document is larger th...

  • Page 118: 118

    118 – scanning cx2731 mfp basic user’s guide scanning before using scan function, the scanner driver(s) must be installed. This is explained in the setup guide supplied with your machine. Scanning methods ____________ in scan mode, you can use five scan functions: • scan to e-mail (see below) • scan...

  • Page 119: 119

    119 – scanning cx2731 mfp basic user’s guide 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 make sure [email] is selected, then press the right arrow key. 4 make sure [destination] is selected, then press the right arrow key. 5 make sure [to] is sele...

  • Page 120: 120

    120 – scanning cx2731 mfp basic user’s guide specifying a destination you can specify a destination in the following five ways: • using the address book (see below) • using a group list (see below) • using the e-mail history (see page 120) • using direct input (see page 121) • using ldap search (see...

  • Page 121: 121

    121 – scanning cx2731 mfp basic user’s guide direct input you can enter a destination directly using the on-screen keyboard. 1 press the down arrow key repetitively to scroll to [direct input], then press . 2 enter a destination e-mail address containing up to 80 single- byte characters. 3 select [d...

  • Page 122: 122

    122 – scanning cx2731 mfp basic user’s guide 6 when the search results appear, press press the down arrow key repetitively to scroll to the destination you want, then press . The check box is selected. You can select multiple entries. 7 when you have selected all the destinations, press the right ar...

  • Page 123: 123

    123 – scanning cx2731 mfp basic user’s guide 4 press the down arrow key repetitively to scroll to [usbmemory], then press . 5 press or . 6 wait until the message appears that it is okay to remove the usb device, then remove it. Scan to network pc you can send a scanned document to a server on the ne...

  • Page 124: 124

    124 – scanning cx2731 mfp basic user’s guide 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 press the down arrow key repetitively to scroll to [networkpc], then press the right arrow key. 4 press the down arrow key repetitively to scroll to [select p...

  • Page 125: 125

    125 – scanning cx2731 mfp basic user’s guide scan to local pc you can save scanned data to your local computer. When you press the start key, the scan job starts and the actkey utility and the twain driver start automatically. You can send the scanned document to a specified application, save it in ...

  • Page 126: 126

    126 – scanning cx2731 mfp basic user’s guide connecting to usb 1 press on the control panel. 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 press the down arrow key repetitively to scroll to [localpc], then press . • if the network twain setting is s...

  • Page 127: 127

    127 – scanning cx2731 mfp basic user’s guide 6 press the down arrow key repetitively to scroll to [select an application], then press the right arrow key. 7 press the down arrow key repetitively to scroll to where to send the scanned document, then press . 8 press or to initiate the scan. Note if yo...

  • Page 128: 128

    128 – scanning cx2731 mfp basic user’s guide 3 press the down arrow key repetitively to scroll to [localpc], then press the right arrow key. 4 press the down arrow key repetitively to scroll to [select a connecting pc], then press the right arrow key. 5 press the down arrow key repetitively to scrol...

  • Page 129: 129

    129 – scanning cx2731 mfp basic user’s guide important! • install an application (actkey, paperport, etc.) and a scanner driver before starting a scan job. • if you connect the machine to network, follow these instructions. - set [tcp/ip] setting to [enable]. - conform the ip version of the machine ...

  • Page 130: 130

    130 – scanning cx2731 mfp basic user’s guide 3 press the down arrow key repetitively to scroll to [remotepc], then press the right arrow key. 4 start actkey on your computer. 5 click the scan button you want. The scan job starts. Note • if you select [application1] or [application2], the specified a...

  • Page 131: 131

    131 – scanning cx2731 mfp basic user’s guide secure scan mode (for windows) for network connection 1 press on the control panel. 2 place your document with text face up in the adf (1) or face down on the document glass (2). 3 press the down arrow key repetitively to scroll to [remotepc] and then pre...

  • Page 132: 132

    132 – scanning cx2731 mfp basic user’s guide for usb connection 1 press the down arrow key repetitively to scroll to [remotepc] and then press the right arrow key. 2 press the down arrow key repetitively to scroll to [via usb interface], then press the right arrow key. 3 press . 4 start the actkey o...

  • Page 133: 133

    133 – scanning cx2731 mfp basic user’s guide registering address book you can register e-mails to the address book and create groups for broadcasting messages. The address book and the group list can be used to specify the destination in scan to e-mail and internet fax functions. Address book you ca...

  • Page 134: 134

    134 – scanning cx2731 mfp basic user’s guide 6 if necessary, specify a name. A) make sure that [name] is selected, then press the right arrow key. B) enter a name containing up to 16 characters. C) select [done], then press . 7 press the down arrow key repetitively to scroll to [e-mail address], the...

  • Page 135: 135

    135 – scanning cx2731 mfp basic user’s guide 9 press the down arrow key repetitively to scroll to a number, then press the right arrow key. You cannot select a number which is specified in auto deliver function. 10 make sure that [edit] is selected, then press the right arrow key. 11 if necessary, s...

  • Page 136: 136

    136 – scanning cx2731 mfp basic user’s guide group list you can create up to 20 groups of e-mail addresses. Registering and editing note for details on how to enter text, see page 27. 1 press on the control panel. 2 press the down arrow key repetitively to scroll to [address book], then press the ri...

  • Page 137: 137

    137 – scanning cx2731 mfp basic user’s guide 8 select [done], then press . 9 press the down arrow key repetitively to scroll to [address number], then press the right arrow key. 10 press the down arrow key repetitively to scroll to the desired e- mail address from address book, then press . Note you...

  • Page 138: 138

    138 – scanning cx2731 mfp basic user’s guide 3 press the down arrow key repetitively to scroll to [e-mail group], then press the right arrow key. 4 select a group number, then press the right arrow key. 5 press the down arrow key repetitively to scroll to [delete], then press . 6 press the left or r...

  • Page 139: 139

    139 – scanning cx2731 mfp basic user’s guide registering network scan destinations ________________ you can register locations on a network to which you can scan documents. Registering and editing note for details on how to enter text, see page 27. 1 press on the control panel. 2 press the down arro...

  • Page 140: 140

    140 – scanning cx2731 mfp basic user’s guide 10 select [done], then press . 11 press the down arrow key repetitively to scroll to [port no.], then press the right arrow key. 12 enter a port number, then press . 13 press . Deleting 1 press on the control panel. 2 press the down arrow key repetitively...

  • Page 141: 141

    141 – printing from a usb memory device cx2731 mfp basic user’s guide printing from a usb memory device this chapter explains how to print from a usb memory device plugged into the machine. Supported: • file systems: - fat12 - fat16 - fat32. • file formats: - jpeg - pdf (v1.7) - m-tiff (v6 baseline)...

  • Page 142: 142

    142 – printing from a usb memory device cx2731 mfp basic user’s guide starting a print job 1 carefully insert the usb memory device into the usb port on the machine. 2 press on the control panel to open the print menu. 3 press the down arrow key to scroll to [print from usb memory], then press . Cau...

  • Page 143: 143

    143 – printing from a usb memory device cx2731 mfp basic user’s guide 4 configure print settings: a) press the down arrow key repetitively to scroll to [print setup], then press . B) press the down arrow key repetitively to select from the following print settings, then follow the screen prompts to ...

  • Page 144: 144

    144 – printing from a usb memory device cx2731 mfp basic user’s guide 14 press or to start printing. 15 wait until the message appears indicating that it is ok to remove the usb memory before removing it from the port. Canceling a usb memory print job to cancel a print job from a usb memory device p...

  • Page 145: 145

    145 – user authentication and access control cx2731 mfp basic user’s guide user authentication and access control general information __________ these functions are used to limit access to the machine. This can help you save toner, paper and wear and tear on the machine. • user authentication and ac...

  • Page 146: 146

    146 – user authentication and access control cx2731 mfp basic user’s guide what is access control? Access control takes it a step further by allowing the system administrator to limit the type of functions each person authorized to use the machine can perform. Access control can be applied to the fo...

  • Page 147: 147

    147 – user authentication and access control cx2731 mfp basic user’s guide 3 the copy screen appears. Logging out of the machine when you have finished using the machine, be sure to log out: 1 press the left arrow key until the main screen appears. 2 press reset/logout> on the control panel. Note af...

  • Page 148: 148

    148 – user authentication and access control cx2731 mfp basic user’s guide operation from a computer important! Before you can print to the cx2731 mfp with authentication by pin engaged, the system administrator must have set up your computer to access the machine. Note the authentication type speci...

  • Page 149: 149

    149 – user authentication and access control cx2731 mfp basic user’s guide 3 make sure the appropriate fax driver is selected, then click [print]. Note for details on how to fax from your computer, refer to the advanced user’s guide at www.My.Okidata.Com. Operation when user name and password authen...

  • Page 150: 150

    150 – user authentication and access control cx2731 mfp basic user’s guide 4 make sure that [password] is selected, then press the right arrow key. 5 enter your assigned password. 6 select [done], then press . 7 press [ok] on the login screen. 8 the copy screen appears. Logging out of the machine wh...

  • Page 151: 151

    151 – user authentication and access control cx2731 mfp basic user’s guide 2 press reset/logout> on the control panel. Note after a certain period of time, the machine automatically logs out the user. Operation from a computer important! Before you can print to the cx2731 mfp with authentication by ...

  • Page 152: 152

    152 – user authentication and access control cx2731 mfp basic user’s guide this procedure uses windows 7 and notepad as an example. The procedures and menus may differ depending on the operating system/application you use. 1 open the file you want to print. 2 from the [file] menu, select [print]. 3 ...

  • Page 153: 153

    153 – user authentication and access control cx2731 mfp basic user’s guide printing from your computer: macintosh this procedure uses mac os x 10.6 (snow leopard) as an example. The procedures and menus may differ depending on the actual mac os you use. 1 open the file you want to print. 2 from the ...

  • Page 154: 154

    154 – user authentication and access control cx2731 mfp basic user’s guide faxing from your computer: windows only this procedure uses windows 7 and notepad as an example. The procedures and menus may differ depending on the os you use. 1 open the file you want to fax. 2 from the [file] menu, select...

  • Page 155: 155

    155 – paper jams cx2731 mfp basic user’s guide paper jams note if paper jams occur frequently, clean the paper feed rollers and led heads. See pages 256 and 260. When a paper jam occurs • a jam message appears on the display • on the control panel blinks the error code and description in the message...

  • Page 156: 156

    156 – paper jams cx2731 mfp basic user’s guide clearing paper jams note you can also refer to the on-display instructions for clearing paper jams by pressing the key when the error message appears. Warning! If the machine has been turned on, the fuser unit may be hot. This area is clearly labelled. ...

  • Page 157: 157

    157 – paper jams cx2731 mfp basic user’s guide error code 370, 371 1 remove any documents from the adf tray. 2 open the scanner unit..

  • Page 158: 158

    158 – paper jams cx2731 mfp basic user’s guide 3 press the cover release button (1) and raise the top cover (2). 4 touch any screw towards the front inside the machine to remove static electricity from your body. Warning! If the machine has been turned on, the fuser unit (at the back) may be hot. Th...

  • Page 159: 159

    159 – paper jams cx2731 mfp basic user’s guide 5 hold the blue handles of the image drum unit (1) with both hands and lift it out of the machine, then place it on a flat surface. 6 cover the image drum unit with black paper or a black bag. Caution! • the image drum unit is a static sensitive device ...

  • Page 160: 160

    160 – paper jams cx2731 mfp basic user’s guide 7 remove any paper from the belt unit. 8 pull the locking levers (1) on each side of the fuser unit to the “unlock” position..

  • Page 161: 161

    161 – paper jams cx2731 mfp basic user’s guide 9 hold the fuser unit handle (1) and lift the fuser unit out of the machine. 10 remove any jammed paper. 11 hold the fuser unit handle and place the fuser unit into the machine..

  • Page 162: 162

    162 – paper jams cx2731 mfp basic user’s guide 12 push the locking levers on each side of the fuser unit to the “lock” position. 13 hold the blue handles of the image drum unit with both hands and place it into the machine..

  • Page 163: 163

    163 – paper jams cx2731 mfp basic user’s guide 14 close the top cover and scanner unit. 15 reload the document(s) in the adf tray and restart the job..

  • Page 164: 164

    164 – paper jams cx2731 mfp basic user’s guide error code 372 1 remove any documents from the adf tray. 2 open the scanner unit..

  • Page 165: 165

    165 – paper jams cx2731 mfp basic user’s guide 3 press the cover release button (1) and raise the top cover (2). 4 touch any screw towards the front inside the machine to remove static electricity from your body. Warning! If the machine has been turned on, the fuser unit (at the back) may be hot. Th...

  • Page 166: 166

    166 – paper jams cx2731 mfp basic user’s guide 5 hold the blue handles of the image drum unit (1) with both hands and lift it out of the machine, then place it on a flat surface. 6 cover the image drum unit with black paper or a black bag to protect it from light. Caution! • the image drum unit is a...

  • Page 167: 167

    167 – paper jams cx2731 mfp basic user’s guide 7 remove any jammed paper in the direction of the arrow. 8 if the top edge of the paper cannot be seen: a) turn the lock levers on each side of the belt unit toward you, hold the lock levers with both hands, then remove the belt unit..

  • Page 168: 168

    168 – paper jams cx2731 mfp basic user’s guide b) slowly pull out the paper by the bottom edge. C) hold the lock levers (1) on each side of the belt unit with both hands and place it in the machine..

  • Page 169: 169

    169 – paper jams cx2731 mfp basic user’s guide d) turn the lock levers of the belt unit away from you. 9 hold the blue handles of the image drum unit with both hands and place it into the machine..

  • Page 170: 170

    170 – paper jams cx2731 mfp basic user’s guide 10 close the top cover and scanner unit. 11 reload the document(s) in the adf tray and restart the job..

  • Page 171: 171

    171 – paper jams cx2731 mfp basic user’s guide error code 380, 390 1 remove any documents from the adf tray. 2 remove any paper in the mp tray. 3 open the scanner unit..

  • Page 172: 172

    172 – paper jams cx2731 mfp basic user’s guide 4 press the cover release button (1) and raise the top cover (2). 5 touch any screw towards the front inside the machine to remove static electricity from your body. Warning! If the machine has been turned on, the fuser unit (at the back) may be hot. Th...

  • Page 173: 173

    173 – paper jams cx2731 mfp basic user’s guide 6 hold the blue handles of the image drum unit (1) with both hands and lift it out of the machine, then place it on a flat surface. 7 cover the image drum unit with black paper or a black bag. Caution! • the image drum unit is a static sensitive device ...

  • Page 174: 174

    174 – paper jams cx2731 mfp basic user’s guide 8 hold the jammed paper by the top edge, and gently pull it out. 9 if the top edge of the paper cannot be seen, slowly pull out the paper with by the bottom edge..

  • Page 175: 175

    175 – paper jams cx2731 mfp basic user’s guide 10 hold the blue handles of the image drum unit with both hands and place it into the machine. 11 reload the document(s) in the adf tray and restart the job..

  • Page 176: 176

    176 – paper jams cx2731 mfp basic user’s guide 12 close the top cover and scanner unit. Error code 381, 382, 385 1 remove any documents from the adf tray..

  • Page 177: 177

    177 – paper jams cx2731 mfp basic user’s guide 2 open the scanner unit. 3 press the cover release button (1) and raise the top cover (2)..

  • Page 178: 178

    178 – paper jams cx2731 mfp basic user’s guide 4 touch any screw towards the front inside the machine to remove static electricity from your body. 5 hold the blue handles of the image drum unit (1) with both hands and lift it out of the machine, then place it on a flat surface. Warning! If the machi...

  • Page 179: 179

    179 – paper jams cx2731 mfp basic user’s guide 6 cover the image drum unit with black paper or a black bag. 7 remove any paper from the belt unit..

  • Page 180: 180

    180 – paper jams cx2731 mfp basic user’s guide 8 pull the locking levers (1) on each side of the fuser unit to the “unlock” position. 9 hold the fuser unit handle (1) and lift the fuser unit out of the machine..

  • Page 181: 181

    181 – paper jams cx2731 mfp basic user’s guide 10 while pushing the jam release lever (1) of the fuser unit, gently pull jammed paper directly outward. 11 hold the fuser unit handle and place the fuser unit into the machine..

  • Page 182: 182

    182 – paper jams cx2731 mfp basic user’s guide 12 push the locking levers on each side of the fuser unit to the “lock” position. 13 hold the blue handles of the image drum unit with both hands and place it into the machine..

  • Page 183: 183

    183 – paper jams cx2731 mfp basic user’s guide 14 close the top cover and scanner unit. 15 reload the document(s) in the adf tray and restart the job..

  • Page 184: 184

    184 – paper jams cx2731 mfp basic user’s guide error code 389 1 remove any documents from the adf tray. 2 open the scanner unit..

  • Page 185: 185

    185 – paper jams cx2731 mfp basic user’s guide 3 press the cover release button (1) and raise the top cover (2). 4 touch any screw towards the front inside the machine to remove static electricity from your body. Warning! If the machine has been turned on, the fuser unit (at the back) may be hot. Th...

  • Page 186: 186

    186 – paper jams cx2731 mfp basic user’s guide 5 hold the blue handles of the image drum unit (1) with both hands and lift it out of the machine, then place it on a flat surface. 6 cover the image drum unit with black paper or a black bag. Caution! • the image drum unit is a static sensitive device ...

  • Page 187: 187

    187 – paper jams cx2731 mfp basic user’s guide 7 remove any paper from the belt unit. 8 if the top edge of the paper cannot be seen, push the jam release lever (1) of the fuser unit, then gently pull out the paper..

  • Page 188: 188

    188 – paper jams cx2731 mfp basic user’s guide 9 hold the blue handles of the image drum unit with both hands and place it into the machine. 10 close the top cover and scanner unit..

  • Page 189: 189

    189 – paper jams cx2731 mfp basic user’s guide 11 reload the document(s) in the adf tray and restart the job. Error code 391, 392 the following images show tray 1, but the same procedure applies to tray 2. 1 pull out and remove the tray..

  • Page 190: 190

    190 – paper jams cx2731 mfp basic user’s guide 2 remove the jammed paper. 3 push the paper cassette back into the tray. 4 open the scanner unit..

  • Page 191: 191

    191 – paper jams cx2731 mfp basic user’s guide 5 open and close the top cover. 6 close the scanner unit..

  • Page 192: 192

    192 – paper jams cx2731 mfp basic user’s guide document jams in the duplex paper path 1 while opening the adf cover, pull out the document from the duplex paper path. Inside the adf 1 remove any documents from the adf tray..

  • Page 193: 193

    193 – paper jams cx2731 mfp basic user’s guide 2 open the adf cover. 3 remove the jammed document. A) if the edge of the document can be readily seen, hold the top edge, and gently pull it out..

  • Page 194: 194

    194 – paper jams cx2731 mfp basic user’s guide b) if the edge of the document can been seen under the paper guide (1), lift the paper guide, then pull out the document. C) if the edge of the document cannot be seen in the adf, lift the document tray (1), then pull out the document and lower the docu...

  • Page 195: 195

    195 – paper jams cx2731 mfp basic user’s guide 4 close the adf cover..

  • Page 196: 196

    196 – troubleshooting cx2731 mfp basic user’s guide troubleshooting this section explains the causes and remedies for the more common error messages which appear on the display. Note for more information on error messages and solving them, see the advanced user’s guide at www.My.Okidata.Com conventi...

  • Page 197: 197

    197 – troubleshooting cx2731 mfp basic user’s guide general error messages ________ note for additional error messages, see the advanced user’s guide at www.My.Okidata.Com. Toner messages %color% toner low problem the toner cartridge is running low on toner and will need to be replaced soon. Solutio...

  • Page 198: 198

    198 – troubleshooting cx2731 mfp basic user’s guide please check %color% toner cartridge problem something is wrong with the toner sensor of the indicated color. Solution check and reinstall the indicted toner cartridge. See page 206. Please check %color% toner cartridge: %errcode% problem the toner...

  • Page 199: 199

    199 – troubleshooting cx2731 mfp basic user’s guide image drum messages image drum unit near life problem the image drum will need to be replaced soon. Solution make sure you have a replacement image drum unit of the color indicated on hand. Please install new image drum unit problem the image drum ...

  • Page 200: 200

    200 – troubleshooting cx2731 mfp basic user’s guide please check belt unit: 330 problem the belt unit is not properly installed. Solution reinstall it properly. See page 225. Fuser unit near life. Problem the fuser will need to be replaced soon. Solution make sure you have a replacement fuser on han...

  • Page 201: 201

    201 – troubleshooting cx2731 mfp basic user’s guide tray messages %tray% empty problem the indicated tray has run out of media. Solution load the appropriate media in the indicated tray. See pages 40 and 44. Please close %tray%: %errcode% problem the indicated tray is not in the machine or is not in...

  • Page 202: 202

    202 – troubleshooting cx2731 mfp basic user’s guide miscellaneous messages off line mode problem the machine is off line and cannot start a copy job. Solution press the key on the control panel, then select [online/ offline] on the print menu screen. Power off and wait for a while problem motor is o...

  • Page 203: 203

    203 – troubleshooting cx2731 mfp basic user’s guide usb memory disconnected problem usb memory is not connected to the machine and the machine cannot store data. Solution be sure that the usb memory is connected to the machine properly. Error messages: printing _______ note information type messages...

  • Page 204: 204

    204 – options cx2731 mfp basic user’s guide options the following options are available: • second tray • additional ram (256 mb or 512 mb) for information on installing these options, see the instructions provided with them..

  • Page 205: 205

    205 – replacing consumables cx2731 mfp basic user’s guide replacing consumables consumable order numbers ____ important! To get maximum performance, longevity and ultimate cost effectiveness, use only genuine oki consumables. Item oki p/n toner cartridge, black 44469813 toner cartridge, yellow 44469...

  • Page 206: 206

    206 – replacing consumables cx2731 mfp basic user’s guide replacing toner cartridges _____ when the [%xxx% toner low] message ("xxx" indicates the color toner) appears, make sure you have a replacement toner cartridge on hand. When the [%xxx% toner empty] appears and printing is stopped, replace the...

  • Page 207: 207

    207 – replacing consumables cx2731 mfp basic user’s guide 2 lift the scanner unit. 3 press the cover release button (1) and raise the top cover (2). 4 touch any screw inside the machine to remove static electricity from your body..

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    208 – replacing consumables cx2731 mfp basic user’s guide 5 identify the empty toner cartridge by its label color..

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    209 – replacing consumables cx2731 mfp basic user’s guide 6 slide the blue locking sleeve (2) on the toner cartridge to the right until it stops. 7 grasp the right end of the toner cartridge, and pull it up and out. Important! Dispose of the toner cartridge in accordance with local regulations..

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    210 – replacing consumables cx2731 mfp basic user’s guide 8 unpack the replacement toner cartridge, and gently shake it up and down, and from side to side. Note the shape of the black (k) toner cartridge (1) is different from the other cartridges (2)..

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    211 – replacing consumables cx2731 mfp basic user’s guide 9 install the replacement toner cartridge in the machine. A) align the holes (1) of the image drum unit with the posts (2) on the left end of the toner cartridge..

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    212 – replacing consumables cx2731 mfp basic user’s guide b) slide the blue locking sleeve to the left until it stops. 10 lightly wipe the four led heads with a soft tissue..

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    213 – replacing consumables cx2731 mfp basic user’s guide 11 gently close the top cover and the scanner unit. Replacing the image drum unit ____ when the [image drum unit near life] message appears make sure you have a replacement image drum unit on hand. Caution! • the image drum unit is a static s...

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    214 – replacing consumables cx2731 mfp basic user’s guide note when the key > [admin setup] > [management] > [system setup] > [status in near life] is set to [disable], the [image drum unit near life] message does not appear. When [please install new image drum unit] appears, replace the image drum ...

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    215 – replacing consumables cx2731 mfp basic user’s guide 2 lift the scanner unit. 3 press the cover release button (1) and raise the top cover (2). 4 touch any screw inside the machine to remove static electricity from your body..

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    216 – replacing consumables cx2731 mfp basic user’s guide 5 if you are replacing only the image drum cartridge, go to the next step (see page 220). To replace both the image drum unit and the toner cartridges: a) hold the blue handles (1) of the used image drum unit with both hands and lift it out o...

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    217 – replacing consumables cx2731 mfp basic user’s guide c) hold the blue handles of the new image drum unit and place it into the machine. D) unpack the replacement toner cartridges, and gently shake each one up and down, and from side to side (1 is black, 2 is the other colors)..

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    218 – replacing consumables cx2731 mfp basic user’s guide e) install the new toner cartridges in the machine: first align the holes (1) of the image drum unit with the posts (2) on the left end of the toner cartridge. Caution! Be sure to match the color toner cartridge to the correct image drum slot...

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    219 – replacing consumables cx2731 mfp basic user’s guide f) slide the blue locking sleeve on each toner cartridge to the left until it stops..

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    220 – replacing consumables cx2731 mfp basic user’s guide g) lightly wipe the four led heads with a soft tissue. H) close the top cover and scanner unit. 6 to replace only the image drum unit: a) remove each of the toner cartridges from the image drum unit as described below, then place them on shee...

  • Page 221: 221

    221 – replacing consumables cx2731 mfp basic user’s guide b) for each toner cartridge, slide the blue locking sleeve (2) on the toner cartridge to the right until it stops. C) next, grasp the right end of the toner cartridge, and pull it up and out..

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    222 – replacing consumables cx2731 mfp basic user’s guide d) hold the blue handles of the image drum unit and remove it from the machine..

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    223 – replacing consumables cx2731 mfp basic user’s guide e ) hold the blue handles of the new image drum unit and place it into the machine. F ) reinstall each color toner cartridge: first align the holes (1) of the image drum unit with the posts (2) on the left end of the toner cartridge..

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    224 – replacing consumables cx2731 mfp basic user’s guide g ) next, slide the blue locking sleeve on each toner cartridge to the left until it stops. H ) lightly wipe the four led heads with a soft tissue..

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    225 – replacing consumables cx2731 mfp basic user’s guide i ) close the top cover and scanner unit. Replacing the transfer belt unit ___ when the [belt unit near life] message appears, make sure you have a replacement belt unit on hand. Warning! If the machine has been turned on, the fuser unit may ...

  • Page 226: 226

    226 – replacing consumables cx2731 mfp basic user’s guide note when the key > [admin setup] > [management] > [system setup] > [status in near life] is set to [disable], the [belt unit near life] message does not appear. When the [please change belt unit] message appears, replace the belt unit. The l...

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    227 – replacing consumables cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. 5 lift the scanner unit..

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    228 – replacing consumables cx2731 mfp basic user’s guide 6 press the cover release button (1) and raise the top cover (2). 7 touch any screw inside the machine to remove static electricity from your body. Caution! • the image drum unit is a static sensitive device and is very delicate. • the image ...

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    229 – replacing consumables cx2731 mfp basic user’s guide 8 hold the blue handles (1) of the image drum unit with both hands and lift it out of the machine, then place it on a flat surface. 9 cover the image drum unit with black paper or a black bag..

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    230 – replacing consumables cx2731 mfp basic user’s guide 10 turn the lock levers on each side of the belt unit toward you, hold the lock levers with both hands, then remove the belt unit. 11 unpack the replacement belt unit..

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    231 – replacing consumables cx2731 mfp basic user’s guide 12 hold the lock levers (1) of the replacement belt unit with both hands and place it into the machine. 13 turn the lock levers (1) of the replacement belt unit away from you..

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    232 – replacing consumables cx2731 mfp basic user’s guide 14 hold the blue handles of the image drum unit with both hands and lower the image drum unit into the machine..

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    233 – replacing consumables cx2731 mfp basic user’s guide 15 close the top cover and scanner unit. Replacing the fuser unit ________________ when the [fuser unit near life] message appears, make sure you have a replacement fuser unit on hand. Warning! If the machine has recently been turned on, some...

  • Page 234: 234

    234 – replacing consumables cx2731 mfp basic user’s guide note when the key > [admin setup] > [management] > [system setup] > [status in near life] is set to [disable], the [fuser unit near life] message does not appear. When the [please change fuser unit] message appears, replace the fuser unit. Th...

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    235 – replacing consumables cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. 5 unpack the replacement fuser unit. 6 lift the scanner unit..

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    236 – replacing consumables cx2731 mfp basic user’s guide 7 press the cover release button (1) and raise the top cover (2). 8 touch any screw inside the machine to remove static electricity from your body. 9 pull the locking levers (1) on each side of the fuser unit to the “unlock” position..

  • Page 237: 237

    237 – replacing consumables cx2731 mfp basic user’s guide 10 hold the fuser unit handle (1) and lift the fuser unit out of the machine. 11 unpack the replacement fuser unit. 12 press the blue lever (1) of the fuser unit in the direction of the arrow and remove and store the orange stopper (2). Impor...

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    238 – replacing consumables cx2731 mfp basic user’s guide 13 hold the fuser unit handle and place the fuser unit in the machine. 14 push the locking levers on each side of the fuser unit to the “lock” position..

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    239 – replacing consumables cx2731 mfp basic user’s guide 15 close the top cover and scanner unit. Replacing paper feed rollers____ the life expectancy of the paper feed rollers is approximately 120,000 pages. The actual life of the paper feed rollers differs depending on the usage. Replacing roller...

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    240 – replacing consumables cx2731 mfp basic user’s guide 1 check that you have the following replacement parts in the paper feed roller set. 1 front paper feed roller 2 rear paper feed roller 3 separation roller 4 spring 2 remove the tray from the printer..

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    241 – replacing consumables cx2731 mfp basic user’s guide 3 lift the tab (1) of the front paper feed roller (2) outward, then slide the front paper feed roller (2) to the left and remove it..

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    242 – replacing consumables cx2731 mfp basic user’s guide 4 press the tab (1) on the black cover attached to the left side of the rear paper feed roller and open the black cover (2) downward. 5 remove the rear paper feed roller (1)..

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    243 – replacing consumables cx2731 mfp basic user’s guide 6 install the replacement rear paper feed roller. 7 close the black cover. 8 install the replacement front paper feed roller (b). 9 remove the paper from the tray..

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    244 – replacing consumables cx2731 mfp basic user’s guide 10 while pressing the two tabs (1) inward, open the cover (2) of the separation roller (3)..

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    245 – replacing consumables cx2731 mfp basic user’s guide 11 press both sides of the separation roller inward, then remove the separation roller and spring. 12 attach the replacement spring to the replacement separation roller and push the separation roller into the tray..

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    246 – replacing consumables cx2731 mfp basic user’s guide 13 snap the notches (1) on the ends of the replacement separation roller onto the projections (2) of the tray..

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    247 – replacing consumables cx2731 mfp basic user’s guide 14 close the cover of the separation roller. 15 reload paper in the tray, then push the tray back into the printer. Replacing rollers, mp tray 1 unpack the roller..

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    248 – replacing consumables cx2731 mfp basic user’s guide 2 open the mp tray..

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    249 – replacing consumables cx2731 mfp basic user’s guide 3 while pressing the tab (1) of the paper feed roller cover to the right, open the cover..

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    250 – replacing consumables cx2731 mfp basic user’s guide 4 rotate the paper feed roller toward you and remove it. 5 install the replacement feed roller. 6 close the paper feed roller cover..

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    251 – replacing consumables cx2731 mfp basic user’s guide 7 close the mp tray..

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    252 – maintenance cx2731 mfp basic user’s guide maintenance cleaning ____________________ cleaning the surface of the machine 1 press on the control panel. 2 press the down arrow key to select [shutdown]. Press ok. 3 when the confirmation message appears, press then the left or right arrow key to se...

  • Page 253: 253

    253 – maintenance cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. 5 wipe the surface of the machine with a soft cloth lightly moistened with water or neutral detergent. 6 dry the surface of the machine with a dry soft cloth. Cleaning the do...

  • Page 254: 254

    254 – maintenance cx2731 mfp basic user’s guide 1 open the document glass cover. 2 use a soft cloth lightly moistened with water to wipe the document holding pad (1), document glass (2) and adf document glass (3) surface. 3 close the document glass cover..

  • Page 255: 255

    255 – maintenance cx2731 mfp basic user’s guide note if the document glass surface and the document holding pad get too dirty, wipe them with a soft cloth lightly moistened with neutral detergent, then wipe it again with a soft cloth lightly moistened with water. Cleaning rollers in the adf if the d...

  • Page 256: 256

    256 – maintenance cx2731 mfp basic user’s guide 2 use a soft cloth lightly moistened with water to wipe the seven document feeding rollers. Wipe the whole surface of the roller while turning it with your hand. 3 close the adf cover. Note if the rollers get too dirty, wipe them with a soft cloth ligh...

  • Page 257: 257

    257 – maintenance cx2731 mfp basic user’s guide 1 pull out the paper cassette. 2 use a soft cloth lightly moistened with water to wipe the two feed rollers (1) inside the machine..

  • Page 258: 258

    258 – maintenance cx2731 mfp basic user’s guide 3 wipe the feed roller (1) on the tray. 4 push the tray back into the machine. For mp tray 1 open the mp tray. 2.

  • Page 259: 259

    259 – maintenance cx2731 mfp basic user’s guide 2 press the feed roller cover release tab (1) to the right, and open the cover. 3 use a soft cloth lightly moistened with water to wipe the feed roller (2)..

  • Page 260: 260

    260 – maintenance cx2731 mfp basic user’s guide 4 close the feed roller cover, pressing to snap it in place. 5 close the mp tray. Cleaning the led heads clean the led heads if • vertical white lines appear in the printouts • images are fading vertically, or • the periphery of letters is smudged. Dir...

  • Page 261: 261

    261 – maintenance cx2731 mfp basic user’s guide 1 press on the control panel. 2 press the down arrow key to select [shutdown]. Press ok. 3 when the confirmation message appears, press then the left or right arrow key to select [yes], then press . Caution! • do not use methyl alcohol or thinners as a...

  • Page 262: 262

    262 – maintenance cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. 5 lift the scanner unit..

  • Page 263: 263

    263 – maintenance cx2731 mfp basic user’s guide 6 press the cover release button (1) and raise the top cover (2). 7 lightly wipe the lenses of the led heads (1) with soft tissue..

  • Page 264: 264

    264 – maintenance cx2731 mfp basic user’s guide 8 gently close the top cover and the scanner unit..

  • Page 265: 265

    265 – maintenance cx2731 mfp basic user’s guide moving your machine _________ . 1 press on the control panel. 2 press the down arrow key to select [shutdown], then press . 3 when the confirmation message appears, press then the left or right arrow key to select [yes], then press . Warning! The machi...

  • Page 266: 266

    266 – maintenance cx2731 mfp basic user’s guide 4 when the screen prompts you to, press the off (o) side of the power switch. 5 unplug all the cables. • power cable • computer or ethernet cable • telephone cable(s) 6 remove any paper from the paper tray..

  • Page 267: 267

    267 – maintenance cx2731 mfp basic user’s guide 7 lift the machine and move it to the new location. Warning! The machine weighs 53 lbs. (24 kg). At least two people are needed to lift the machine safely. 24 kg 53 lb..

  • Page 268: 268

    268 – maintenance cx2731 mfp basic user’s guide transporting your machine _____ 1 press on the control panel. 2 press the down arrow key to select [shutdown], then press ok. 3 when the confirmation message appears, press then the left or right arrow key to select [yes], then press . 4 when the scree...

  • Page 269: 269

    269 – maintenance cx2731 mfp basic user’s guide 5 unplug all the cables. • power cable • computer or ethernet cable • telephone cable(s) 6 pull out the paper tray and remove any paper, then push the tray back in. 7 lift the scanner unit..

  • Page 270: 270

    270 – maintenance cx2731 mfp basic user’s guide 8 press the cover release button (1) and raise the top cover (2). Caution! • the image drum unit is a static sensitive device and is very delicate. Handle it carefully. • do not expose the image drum to direct sunlight or very bright interior light (ap...

  • Page 271: 271

    271 – maintenance cx2731 mfp basic user’s guide 9 hold the blue handles of the image drum unit with both hands and lift it out of the machine, then place it on a flat surface. 10 lock the cartridges closed by sliding the blue lock (2) on each toner cartridge to the right until it stops..

  • Page 272: 272

    272 – maintenance cx2731 mfp basic user’s guide 11 secure the toner cartridges to the image drum unit with tape. 12 hold the blue handles of the image drum unit with both hands and place it into the machine. Note the orange stopper referred to below is the one removed and stored during the installat...

  • Page 273: 273

    273 – maintenance cx2731 mfp basic user’s guide 13 while pressing the blue lever (1) on the fuser unit, insert the orange stopper (2) into the fuser unit. 14 gently close the top cover and the scanner unit. 15 remove the optional second tray unit from the main unit if it is installed..

  • Page 274: 274

    274 – maintenance cx2731 mfp basic user’s guide a) remove the lock parts. Warning! The machine weighs 53 lbs. (24 kg). At least two people are needed to lift the machine safely. 24 kg 53 lb..

  • Page 275: 275

    275 – maintenance cx2731 mfp basic user’s guide b) lift the machine and remove the second tray unit. 16 protect your machine with the packing materials attached to it when purchased. 17 lift your machine and put it in a box. Warning! The machine weighs 53 lbs. (24 kg). At least two people are needed...

  • Page 276: 276

    276 – specifications cx2731 mfp basic user’s guide specifications general specifications copier specifications cpu • printer controller: powerpc464 400 mhz • scanner controller: arm9 max 266 mhz memory resident • scanner controller: 128 mb optional 256 mb/512 mb flash ram printer controller nand: 12...

  • Page 277: 277

    277 – specifications cx2731 mfp basic user’s guide fax specifications first copy time color 17 seconds (document glass, high resolution) 14 seconds (document glass, normal resolution) mono 15 seconds (document glass, high resolution) number of copies up to 99 compatibility itu-t g3/super g3 compress...

  • Page 278: 278

    278 – specifications cx2731 mfp basic user’s guide pc fax specifications internet fax specifications scanner specifications modem eia-592 class 2 extended at command interface usb 2.0 (hi-speed), ethernet 10base-t/100base-tx supported os windows 7 (x32/x64), windows server 2008 r2 (x64), windows ser...

  • Page 279: 279

    279 – specifications cx2731 mfp basic user’s guide scan to e-mail specifications scan to network specifications scan to usb memory specifications communication protocol smtp, pop3, mime file format pdf (jpeg compressed), m-tiff (raw/g3/g4 compressed), jpeg (jfif) (color/grayscale only), xps (color/b...

  • Page 280: 280

    280 – specifications cx2731 mfp basic user’s guide scan to local pc specifications printing specifications communication protocol windows twain, wia macintosh twain, ica file format pdf, tiff, jpeg, bmp, pcx, gif, tga, png, wmf, emf printing method color led emulation pcl6 (xl3.0 and pcl5c), postscr...

  • Page 281: 281

    281 – specifications cx2731 mfp basic user’s guide paper size tray 1 legal 13/13.5/14, letter, executive, a4, a5, b5, a6, 16k (197 x 273 mm, 195 x 270 mm, 184 x 260 mm) tray 2 (optional) legal 13/13.5/14, letter, executive, a4, a5, b5, 16k (197 x 273 mm, 195 x 270 mm, 184 x 260 mm) mp tray legal 13/...

  • Page 282: 282

    282 – specifications cx2731 mfp basic user’s guide paper input capacity • tray 1 250 sheets (less than 80 g/m ² ) • tray 2 (optional) 530 sheets (less than 80 g/m ² ) • mp tray 100 sheets (less than 80 g/m ² ) 10 envelopes output method face up/face down paper output capacity • face up 100 sheets (l...

  • Page 283: 283

    283 – specifications cx2731 mfp basic user’s guide print from usb memory specifications network specifications interface usb 2.0 (high speed) host if storage device usb memory (up to 32 gb) supported file system fat12, fat(fat16), fat32 file format pdf (v1.7, does not support encrypted pdf), jpeg, t...