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Oki MC-860 / CX2633MFP Maintenance Manual

Other manuals for MC-860 / CX2633MFP: Service & Troubleshooting Manual

Summary of MC-860 / CX2633MFP

  • Page 1

    Mc860/cx2633mfp maintenance manual 032007a *all instances that mention mc860mfp also apply to the cx2633 unless otherwise noted..

  • Page 2

    Copyright information copyright © 2009 by oki data. All rights reserved disclaimer every effort has been made to ensure that the information in this document is complete, accurate, and up-to- date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufactu...

  • Page 3

    43967002th rev.1 3 / oki data confidential this is the maintenance manual for the oki data color led mfp mc860series mc860dn/ mc860dtn describing the maintenance procedures. This manual is intended to be used by the experienced maintenance engineer. For the operating procedure of the oki data color ...

  • Page 4

    43967002th rev.1 4 / oki data confidential contents contents 1. Configuration ............................................................................. 7 1.1 system configuration ............................................................................................ 8 1.2 mfp configuration ...

  • Page 5

    43967002th rev.1 5 / oki data confidential contents 4.2.3.19 belt motor assy/fuser motor assy ..................................................... 182 4.2.3.20 side r assy/side l assy .................................................................... 184 4.2.3.21 paper feed roller (tray 1) .........

  • Page 6

    43967002th rev.1 6 / oki data confidential contents 5.14 setup after part replacement .......................................................................... 264 5.14.1 precautions when replacing the engine control pcb ............................... 264 5.14.2 eeprom setting after cu pcb is repl...

  • Page 7

    Oki data confidential 1. Configuration 1.1 system configuration .................................................................8 1.2 mfp configuration ....................................................................10 1.3 options configuration .....................................................

  • Page 8

    43967002th rev.1 8 / oki data confidential 1. Configuration 1.1 system configuration ope-unit speaker lcd module pcb panel2 pcb panel keys keys inverter tp-ctrl fbs-unit pcb main voice ic sf-rom 2mb cpu 120mhz rtc sram 128kb batt. F-rom 8mb asic sdram 8mb sdram 32mb usb 2.0 lvds rom 4mb dram 384mb c...

  • Page 9

    43967002th rev.1 9 / oki data confidential 1. Configuration 20mhz centronics eep rom cc1 asic cif2 asic hdd lan usb cu pcb flash rom option ram cu fan cpu paper feed solenoid duplex fan front sensor in sensor cover open sensor rear sensor bottom sensor 2nd p.E sensor 2nd in sensor 2nd paper size sw ...

  • Page 10

    43967002th rev.1 10 / oki data confidential 1. Configuration 1.2 mfp configuration.

  • Page 11

    43967002th rev.1 11 / oki data confidential 1. Configuration 1.2.1 name and function of each part ventilation opening top cover document table lock lever top cover open button control panel scanner section mp tray (multi-purpose tray, manual feed) front cover document cover open lever paper supporte...

  • Page 12

    43967002th rev.1 12 / oki data confidential 1. Configuration constituent parts and options duplex unit paper tray 2 dedicated table (cabinet) paper tray 2 duplex unit dedicated table (cabinet) paper tray 2.

  • Page 13

    43967002th rev.1 13 / oki data confidential 1. Configuration fig. 1-2 inside of the mc860 consists of the following sections. • electro-photographic process section • paper path section • control section (cu section/pu section/sip section) • power supply section (high voltage section/low voltage sec...

  • Page 14

    43967002th rev.1 14 / oki data confidential 1. Configuration fig. 1-3 fig. 1-4.

  • Page 15

    43967002th rev.1 15 / oki data confidential 1. Configuration fig. 1-5.

  • Page 16

    43967002th rev.1 16 / oki data confidential 1. Configuration 1.3 options configuration the mfp provides the two types of the add-on tray unit and accessories as the options. (1) 2 stacking tray specifications (with short cabinet) model name try-c3d4 fig. 1-6.

  • Page 17

    43967002th rev.1 17 / oki data confidential 1. Configuration (2) 1 stacking tray specifications (with long cabinet) model name try-c3d5 fig. 1-7.

  • Page 18

    43967002th rev.1 18 / oki data confidential 1. Configuration 1.4 specifications fundamental specifications category item outside dimensions width 565 mm/845 mm 565mm/845mm depth 1100 [mm] 1100 mm height 669 mm/1130 mm. 669mm/1130mm weight approx. 68 kg/approx. 96 kg cpu cu core power pc750cl process...

  • Page 19

    1. Configuration 1. Configuration printer section specifications printer section specifications 19 / 19 / 43967002th rev.1 43967002th rev.1 category category item item print width print width print width print width a4 horizontal a4 horizontal engine speed engine speed monochrome monochrome 34 pages...

  • Page 20

    43967002th rev.1 20 / oki data confidential 1. Configuration category item paper size a3, a4, a5, a6*, b4, letter, legal (13 in, 13.5 in, 14 in), executive , postcard**, return-paid postcard**, custom***, envelope (rectangular type 3, western type 0, western type 4, square type 2, square type 3) *: ...

  • Page 21

    43967002th rev.1 21 / oki data confidential 1. Configuration item scanner type flat bed scanner with automatic document feeder device (adf) image processor/controller sh4 image sensor color ccd (r,g,b 3 lines) light source external electrode-type noble gas fluorescent lamp optical resolution 600dpi ...

  • Page 22

    43967002th rev.1 22 / oki data confidential 1. Configuration item compatibility itu-t super g3 compression system mh/mr/mmr jbig communication speed 33600 bps (automatic fallback) document size a3 (sef), b4 (sef), a4 (sef/lef), a5 (sef/lef),.B5 (sef/lef) effective scanning size within 1.5 mm from to...

  • Page 23

    43967002th rev.1 23 / oki data confidential 1. Configuration item zoom (auto is spported) manual setting 1% increment in the range of 25% and 400% fixed magnification ratio a4 specification destinations (ab regions): 100% 70% :a3 a4sef, a3 a4lef, a4sef a5sef, a4lef a5sef, b4 b5sef, b4 b5lef 81% :b4 ...

  • Page 24

    43967002th rev.1 24 / oki data confidential 1. Configuration item interface host computer interface (usb 2.0) connection resolution flat bed custom setting 50 to 600 dpi (in increment of 1 dpi) preset 75, 100, 150, 200, 300, 400, 600, 800, 1200, 2400 *1, 4800 dpi *1. * fundamental performance of sca...

  • Page 25

    43967002th rev.1 25 / oki data confidential 1. Configuration item main server with which connection is guaranteed lotus mail server5.0 ms exchangeserver2000 redhat7.0 sendmail mac mail server in os9.04 ldap server with which connection is guaranteed windows2000 active directory windows2003server act...

  • Page 26

    43967002th rev.1 26 / oki data confidential 1. Configuration item interface usb memory interface connection supported memory file system fat12, fat(fat16), fat32 attachment file format pdf(jpeg compressed), m-tiff(raw/ g3/ g4 compressed), jpeg(jfif) xps [jpeg/xps cannot be selected in monochrome mod...

  • Page 27

    43967002th rev.1 27 / oki data confidential 1. Configuration item administrator password mfp setting protection password function by administrator service person password maintenance setting protection password by service person smtp server with certification supported pop server with smtp certifica...

  • Page 28

    43967002th rev.1 28 / oki data confidential 1. Configuration 1.5 interface specifications 2 3 4 1 1.5.1 usb interface specifications fundamental specifications usb(hi-speed usb is supported) connector b-receptacle (female) upstream port cable sub 2.0 specification cable of less than 5 m (2 m is reco...

  • Page 29

    43967002th rev.1 29 / oki data confidential 1. Configuration note! Signal name in the parenthesis ( ) indicates the nibble mode. Functions in the compatible mode is described only. The nibble mode in compliance with ieee std12_4-1994 that is specified by ieee is supported. If any computer or cable t...

  • Page 30

    Oki data confidential 2. Theory of operation 2.1 electro-photographic process system .......................................31 2.2 print process ............................................................................34 2.3 image scanning process ....................................................

  • Page 31

    43967002th rev.1 31 / oki data confidential 2. Theory of operation (1) electro-photographic process outline of the electro-photographic process is described below. 1. Charge voltage is applied to the ch roller in order to charge the surface of the opc drum. 2. Exposure the led head irradiates light ...

  • Page 32

    43967002th rev.1 32 / oki data confidential 2. Theory of operation (4) develop toner is attracted by the electrostatic latent image on the drum surface so that the electrostatic latent image is converted to the toner image. 1. Toner is adhered to the developing roller by the sponge roller. 2. The el...

  • Page 33

    43967002th rev.1 33 / oki data confidential 2. Theory of operation (6) fix the toner image that is transferred to paper is fused on the paper when heat and pressure are applied while a paper passes through the contacting point between the heat roller and the backup roller unit (the backup roller, th...

  • Page 34

    43967002th rev.1 34 / oki data confidential 2. Theory of operation 2.2 print process the paper that is fed from the tray 1 or tray 2 or tray 3 is transported by the feed paper roller, the regist roller l and the transport roller. When paper is fed from mtp, paper is transported by the mpt feed paper...

  • Page 35

    43967002th rev.1 35 / oki data confidential 2. Theory of operation regist roller u (stop) paper paper regist motor (rotates in clockwise direction.) regist motor (rotates in counter-clockwise direction.) wr sensor solenoid lever (solenoid off) solenoid lever (solenoid off) hopping gear assy hopping ...

  • Page 36

    43967002th rev.1 36 / oki data confidential 2. Theory of operation (4) id unit up/down movement 1. Up/down movement of the id unit is driven by the lift up motor. 2. Operations of the respective id units during color print are shown in fig. 2-6. When the lift up motor rotates (in counter-clockwise d...

  • Page 37

    43967002th rev.1 37 / oki data confidential 2. Theory of operation (5) fuser unit and paper unloading 1. The fuser unit and the unloading roller are driven by the dc motors as shown in fig. 2-8. When the fuser motor rotates (in counter-clockwise direction), the heat roller rotates. This heat roller ...

  • Page 38

    43967002th rev.1 38 / oki data confidential 2. Theory of operation overview of the color registration error correction method the color registration error correction is executed by reading out the registration error correction pattern that is printed on the belt, by using the sensor that is located ...

  • Page 39

    43967002th rev.1 39 / oki data confidential 2. Theory of operation error check method and remedial measure against the error check the error by using the color registration error correction test function of the self- diagnostic function. (chapter 5.3.2.6) remedial measure against the respective erro...

  • Page 40

    43967002th rev.1 40 / oki data confidential 2. Theory of operation that is printed on the belt, by using the sensor that is located inside the sensor shutter in the bottom of the belt unit. Automatic startup timing of density error correction • if the environment is significantly different from that...

  • Page 41

    43967002th rev.1 41 / oki data confidential 2. Theory of operation light-shielding plate toner sensor shutter remedial measure against the respective errors • calibration err, dens sensor err check 1. When the above error indication is displayed, check the connection status of the sensor cable. If t...

  • Page 42

    43967002th rev.1 42 / oki data confidential 2. Theory of operation counter specifications total number of printed sheets number of mpt printed sheets number of tray 1 printed sheets number of tray 2 printed sheets number of tray 3 printed sheets number of color page printings number of monochrome pr...

  • Page 43

    43967002th rev.1 43 / oki data confidential 2. Theory of operation a4/letter conversion table the value is counted up in accordance with following table for each sheet of the respective papers. Paper size simplex duplex letter 1 2 executive 1 2 legal14 2 4 legal13.5 2 4 legal13 2 4 tabloidextra 2 4 ...

  • Page 44

    43967002th rev.1 44 / oki data confidential 2. Theory of operation 2.3 image scanning process 2.3.1 structure and process of radf 2.3.1.1 cross-section view [1] lower regist roller [2] upper regist roller [3] separator roller [4] separator pad [5] feed paper roller [6] document feed tray [7] unloadi...

  • Page 45

    43967002th rev.1 45 / oki data confidential 2. Theory of operation 2.3.1.3 fundamental operations drive force transmission diagram the mfp is a document feed device of skim reading only. The mfp uses the two motors for document feed and document transport. Name (symbol) f unction transport motor (m1...

  • Page 46

    43967002th rev.1 46 / oki data confidential 2. Theory of operation normal direction feed paper/inverted unloading of paper (both-sided document => both-sided print) operation outline of document flow is shown below. Supplement: when a both-sided document is selected, this operation is performed rega...

  • Page 47

    43967002th rev.1 47 / oki data confidential 2. Theory of operation 2.3.1.4 document detection document present/absent detection document present/absent detection on the document tray is performed by the document set sensor (pi11). When a document is placed on the document tray, the detection lever m...

  • Page 48

    43967002th rev.1 48 / oki data confidential 2. Theory of operation size detection of the initial document size detection of the initial document that is set on the document tray is performed as follows. Size of the document in the transport direction is detected by the document length sensor 1 (pi4)...

  • Page 49

    43967002th rev.1 49 / oki data confidential 2. Theory of operation 2.3.1.5 jam detection jam document jam is detected by the sensors shown in the illustration. Check timing of the document jam detection has already been memorized in the rom of the image processor circuit pcb beforehand so that jam o...

  • Page 50

    43967002th rev.1 50 / oki data confidential 2. Theory of operation 2.3.2 document table structure 2.3.2.1 overview the book scanner unit consist of the book scanner scanning glass (pain), the book scanner optical scanning block (carriage a assy, carriage b assy, scanner frame assy and the book scann...

  • Page 51

    43967002th rev.1 51 / oki data confidential 2. Theory of operation 2.3.2.3 mirror carriage drive mechanism • scanner performs the function of irradiating the lamp light uniformly over a document while moving its position, and also of inputting the reflected light to the mirror carriage b via the mir...

  • Page 52

    43967002th rev.1 52 / oki data confidential 2. Theory of operation 2.3.2.4 document size detection scanning in the horizontal direction is performed by irradiating light to document and the light is detected by ccd device. In the vertical scanning direction, the beam sensor receives the reflected li...

  • Page 53

    Oki data confidential 3. Installation 3.1 warnings and prohibited items ..................................................54 3.2 installation of mfp ....................................................................55 3.3 installation of add-on tray unit ..............................................

  • Page 54: Warning

    43967002th rev.1 54 / oki data confidential 3. Installation 3.1 warnings and prohibited items warning • do not install the mfp in the place that experiences high temperature or in the location near fire. • do not install the mfp in the locations (such as experimental laboratory) where chemical react...

  • Page 55: Warning

    43967002th rev.1 55 / oki data confidential 3. Installation 3.2 installation of mfp warning failure to observe the following precautions may result in physical damage. The mfp is heavy weighing approx.68 kg. Three or more persons should work together to raise the mfp. • remove the four handles from ...

  • Page 56: Warning

    43967002th rev.1 56 / oki data confidential 3. Installation 3.2.2 main unit and list of accessories • confirm that main unit is free from damage and stain when observing out- side of the main unit. • confirm that all of the accessories are supplied with the main unit and the accessories are not dama...

  • Page 57

    43967002th rev.1 57 / oki data confidential 3. Installation warranty card, user registration card user fs manual (basic operation edition) (this manual) power cord telephone line cable note! • printer cable is not supplied. Prepare a printer cable separately in accordance with the pc to be connected...

  • Page 58

    43967002th rev.1 58 / oki data confidential 3. Installation 3.2.3 installation method • install the mfp in the location where the following temperature and humid- ity requirements are satisfied. Ambient temperature : 10 to 32 ˚c ambient humidity : 20 to 80%rh (relative humidity) maximum wet-bulb tem...

  • Page 59

    43967002th rev.1 59 / oki data confidential 3. Installation document cover document cover open lever install the accessories 1. Remove the protection materials. Note! Carton box and protection materials will be re-sued in future for transportation. Keep them. Protection tape protection tape protecti...

  • Page 60

    43967002th rev.1 60 / oki data confidential 3. Installation document cover protection sheet protection material document table cover close the document cover. Raise the document table cover. Remove the protection material and the protection sheet. Instruction sheet document table lock lever document...

  • Page 61

    43967002th rev.1 61 / oki data confidential 3. Installation protection tape protection tape /desiccating agent remove the protection sheet and desiccating agent. Return the document table cover to the original position. Close the mp tray. Mp tray protection sheet hold both ends of the mp tray and op...

  • Page 62

    43967002th rev.1 62 / oki data confidential 3. Installation document table document table lock lever top cover top cover open button 2. Remove the image drum cartridge. Pull the document table lock lever to the front and raise the document table. Image drum cartridge press the top cover open button ...

  • Page 63

    43967002th rev.1 63 / oki data confidential 3. Installation return the document table to the original position. Note! If the control panel keeps displaying the message [replace the toner], check if the toner cartridge lever is fully pressed in the direction of the arrow up to the end. 3. Release the...

  • Page 64: Warning

    43967002th rev.1 64 / oki data confidential 3. Installation 3.3 installation of add-on tray unit 3.3.1 unpacking warning failure to observe the following precautions may result in physical damage. The mfp is heavy weighing approx.68 kg. Three or more persons should work together to raise the mfp. • ...

  • Page 65

    43967002th rev.1 65 / oki data confidential 3. Installation 3.3.2 main unit and list of accessories install the add-on tray to increase the number of papers to be set. A maximum of 2 stagger tray can be added. A single tray can accommodate 530 sheets of real weight 70 kg paper. Total 1460 sheets of ...

  • Page 66

    43967002th rev.1 66 / oki data confidential 3. Installation 3.3.3 installation method top view (mc860dtn) side view (mc860dtn) 60cm 20cm 20cm 100cm 60cm.

  • Page 67

    43967002th rev.1 67 / oki data confidential 3. Installation the following example describes how to install the 2 stagger tray (with short cabinet). The 1 stagger tray (with long cabinet) can be installed in the manner. 1. Take the add-on tray unit out from the carton box. Remove the cushion material...

  • Page 68: Caution

    43967002th rev.1 68 / oki data confidential 3. Installation fix it to the left side with three screws. Fix it to the back with two screws. Screw screw screw attach the fall prevention foot (front) and the fall prevention foot (rear) to the right side in the same way as to . 4. Install the main unit ...

  • Page 69

    43967002th rev.1 69 / oki data confidential 3. Installation 5. Fix the main unit to the add-on tray unit temporarily. Loosen the 8 screws of the studs of the add-on tray unit first. Then fix them temporarily. Tighten the screws temporarily at the two locations on the left side and two locations on t...

  • Page 70

    43967002th rev.1 70 / oki data confidential 3. Installation tighten the two screws at the deep end of the left side temporarily by performing steps to . Screw screw hole screw two screws tighten the two screws at the front on the right side by performing steps and . Fastener two screws align the upp...

  • Page 71

    43967002th rev.1 71 / oki data confidential 3. Installation two screws 6. Fix the main unit to the add-on tray unit tightly. Tighten securely the 8 screws that were loosened in step 5, and 0.8 screws that were tightened only temporarily in step 5, totaling 16 screws with force. Left side screw screw...

  • Page 72

    43967002th rev.1 72 / oki data confidential 3. Installation 7. Attach the side cover. Prepare the side cover (left). Hole hole hook side cover (left) add-on unit protrusion right side screw screw screw screw screw screw screw screw insert the hook of the side cover (left) into the lower hole of the ...

  • Page 73

    43967002th rev.1 73 / oki data confidential 3. Installation confirm that the side cover is installed securely. Prepare the side cover (right). Attach the side cover (right) in the same procedure as and . 8. Attach the fall prevention foot. Add-on unit hole hole hook protrusion side cover (right) cov...

  • Page 74

    43967002th rev.1 74 / oki data confidential 3. Installation 9. Move the main unit to the installation position, and lock the front casters (at two locations). 10. Connect the ac power cord and cables. Turn on the power. 11. Check that the main unit with the add-on tray is displayed on the control pa...

  • Page 75

    43967002th rev.1 75 / oki data confidential 3. Installation for windows pcl/pcl xps printer driver for windows vista/server 2008, select the menus: [start]- [control panel] - [printers]. For windows, select menus: [start]- [control panel] - [printers and other hardware] - [printers and faxes]. For w...

  • Page 76

    43967002th rev.1 76 / oki data confidential 3. Installation when application other than mac os x 10.5 is used select the hard disk menus: [application] – [utilities], and double lick [printer setup utilities]. Select [mc860], and click [view information] and open [printer information]. Select [insta...

  • Page 77

    43967002th rev.1 77 / oki data confidential 3. Installation 3.4 preparation before use 3.4.1. Preparation of paper set paper in the paper cassette. Paper guide paper stopper plate paper guide draw out the paper cassette. Align the paper stopper and the paper guide with the paper size, and fix them s...

  • Page 78

    43967002th rev.1 78 / oki data confidential 3. Installation paper size dial reference for details, refer to “paper size dial” (page *). Adjust the paper size dial in accordance with size of the set paper. Direction of the set paper and symbol of the paper size dial should match. Return the paper cas...

  • Page 79: Warning

    43967002th rev.1 79 / oki data confidential 3. Installation 3.4.2 power cable connection required conditions for power supply • the following conditions should be satisfied. Ac : 100v ± 10% power frequency : 50 hz or 60hz ± 2hz • if the power supply is unstable, use the voltage regulator and equival...

  • Page 80

    43967002th rev.1 80 / oki data confidential 3. Installation turn off the power note! If the power to the mfp is shut down abruptly, it can damage the mfp and make the mfp inoperable. Be sure to follow the procedure described below. (1) press the key of the control panel. (2) press [shut-down] (3) pr...

  • Page 81

    43967002th rev.1 81 / oki data confidential 3. Installation install the add-on memory when memory capacity of the mfp is wanted to increase. Add the add-on memory when the message [memory capacity full] is displayed. . The 256 mb memory has been installed by default. To increase the memory capacity,...

  • Page 82

    43967002th rev.1 82 / oki data confidential 3. Installation 3. Installing the add-on memory insert the new memory into the slot at an angle. Note! Do not touch the cable (white) that is located to the left of the memory. Cable (white) slant the memory toward the mfp side and fix it. Check that the c...

  • Page 83

    43967002th rev.1 83 / oki data confidential 3. Installation 3.4.4 internal hard disk replacement note! Please note that fonts cannot be downloaded. Three types of internal hard disk are prepared as options of mc860. • standard internal hard disk (model name: hdd-c3c9 this internal hard disk can be i...

  • Page 84

    43967002th rev.1 84 / oki data confidential 3. Installation 3. Connect the ac power cord and printer cable to the mfp. Turn on the power. Push in the connector until clicking sound is heard. Close the sub cover. Perform the menu map print according to the procedure of item 3.5. Confirm that the inte...

  • Page 85

    43967002th rev.1 85 / oki data confidential 3. Installation 3.4.5 duplex unit installation and removal the duplex unit that enables the both-sided print is installed in the mc860 by default. Note! • for duplex print, addition of add-on memory is recommended. For details, refer to chapter 3 installin...

  • Page 86

    43967002th rev.1 86 / oki data confidential 3. Installation 5. Set up the duplex unit with the printer driver setup must be entered in order to recognize the duplex unit by using the printer driver. If the printer driver is not set yet, set the printer driver by referring to the mc860 user’s manual,...

  • Page 87

    43967002th rev.1 87 / oki data confidential 3. Installation for those who use mac os x 10.5 open the file that you want to print. Select the [file] menu and [print]. Select the [layout] panel - [both-side print] - [binding long side] or [binding short side]. Execute print. Memo if [printer option] i...

  • Page 88

    43967002th rev.1 88 / oki data confidential 3. Installation 3.5 report print mfp setup print information on the mfp is printed. When you want to know the various setup values such as ip address, mac address and others, or the remaining amount of consumable items, or whether the printer section of th...

  • Page 89

    43967002th rev.1 89 / oki data confidential 3. Installation 3.6 control panel no. Name function no. Name function 1 lcd adjust control adjust brightness of touch panel display. 10 key this key is pressed to abort operation, or to cancel the setting to return to the default value. 2 function selector...

  • Page 90

    43967002th rev.1 90 / oki data confidential 3. Installation 3.7 menu list copy standby screen the shaded portion shows the default setup value when shipped from the factory. Item contents others n-in-1 n-in-1 off 2-in-1 4-in-1 8-in-1 multiple pages of document can be laid out and assembled onto a si...

  • Page 91

    43967002th rev.1 91 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents others scan size automatic a3 b4 a4 a4 b5 b5 a5 a5 letter letter tabloid legal 14 half letter set document scanning area. Cont. Scan on off select...

  • Page 92

    43967002th rev.1 92 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents others saturation -3 -2 -1 0 +1 +2 +3 set color saturation of color image rgb -3 -2 -1 0 +1 +2 +3 set relative amount of red, green and blue. Doc....

  • Page 93

    43967002th rev.1 93 / oki data confidential 3. Installation fax standby screen during onhook the shaded portion shows the default setup value when shipped from the factory. Item contents others duplex scan off right & left top set the binding position of document. Scan sise auto a3 b4 a4 a4 b5 a5 ta...

  • Page 94

    43967002th rev.1 94 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents density lightest lighter normal darker darkest set density when scanning document. Redial select destination from history of 10 redialing in the p...

  • Page 95

    43967002th rev.1 95 / oki data confidential 3. Installation scanner menu selection screen item contents e-mail sends scanned data to pc as an e-mail. Usb memory saves the scanned data on usb memory. Local pc stores scanned data in a local pc connected by usb cable. Network pc stores scanned data in ...

  • Page 96

    43967002th rev.1 96 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents others direction left edge top edge set orientation of document that is set on glass, and set orientation of image. Left end starting origin of ho...

  • Page 97

    43967002th rev.1 97 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents others rgb -3 -2 -1 0 +1 +2 +3 set relative amount of red, green and blue. Destination address book 001 500 select destination e-mail address from...

  • Page 98

    43967002th rev.1 98 / oki data confidential 3. Installation when usb memory is selected the shaded portion shows the default setup value when shipped from the factory. Item contents others duplex scan off right & left top set binding position of document. Cont. Scan off on select to inquire or not t...

  • Page 99

    43967002th rev.1 99 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents others saturation -3 -2 -1 0 +1 +2 +3 set color saturation. Rgb -3 -2 -1 0 +1 +2 +3 set relative amount of red, green and blue. Doc. Type doc. Typ...

  • Page 100

    43967002th rev.1 100 / oki data confidential 3. Installation when selecting local pc item contents application scanned data is opened by the specified application. Folder saves the scanned data in the specified folder. E-mail scanned data is used as the attachment file to e-mail. Pc-fax scanned data...

  • Page 101

    43967002th rev.1 101 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents other comprsrt color high medium low set the compression rate when scanning in color. Mono (grayscale) high medium low set compression rate when ...

  • Page 102

    43967002th rev.1 102 / oki data confidential 3. Installation printer standby screen item contents off line switch between online and offline. Print job stored job * password is required to enter this menu. Print used to print the certificate print job (secure job) stored in hdd. Delete delete the st...

  • Page 103

    43967002th rev.1 103 / oki data confidential 3. Installation when the setup key is pressed mfp setup screen item contents address book create and edit an address book. Paper setup set paper setting of tray. Store doc settings set storage of scanned data. Profile create and edit profile. View informa...

  • Page 104

    43967002th rev.1 104 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents speed dial * if communication reservation is being made, abbr. Dial cannot be changed or deleted. Delete snd sort delete address and roll up in o...

  • Page 105

    43967002th rev.1 105 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents tray 2 custom length 182 mm 297 mm 431 mm it can be set only when custom is selected as paper size. (display in units of mm or display in units o...

  • Page 106

    43967002th rev.1 106 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents mp tray paper size a3 a4 a4 a5 a6 b4 b5 b5 legal 14 legal 13.5 legal 13 tabloid letter letter executive custom com-10 dl c5 c4 index card the sha...

  • Page 107

    43967002th rev.1 107 / oki data confidential 3. Installation when [store doc settings ] is pressed item contents store store document in bulletin box. Delete delete accumulated documents. Print print accumulated documents. When [profile] is pressed the shaded portion shows the default setup value wh...

  • Page 108

    43967002th rev.1 108 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents register/ edit encorde communication (ftp) none implicit explicit (http) none https starttls s e l e c t e n c r y p t i o n m e t h o d f o r co...

  • Page 109

    43967002th rev.1 109 / oki data confidential 3. Installation when [view information] is pressed item contents print count tray 1 nnnnnnnn indicates accumulated number of printing of tray 1. Tray 2 nnnnnnnn indicates accumulated number of printing of tray 2. Tray 3 nnnnnnnn indicates accumulated numb...

  • Page 110

    43967002th rev.1 110 / oki data confidential 3. Installation item contents scan total scanned pages nnnnnnnn indicates accumulated amount of scanned documents. Scanned pages nnnnnnnn indicate amount of scanned documents. Totalf scanned pages (adf) nnnnnnnn indicates accumulated amount of scanned d o...

  • Page 111

    43967002th rev.1 111 / oki data confidential 3. Installation item contents network ipv6 address (local) xxxx:xxxx: xxxx:xxxx: xxxx:xxxx t h i s m e n u i s n o t i n d i c a t e d w h e n [administrator setup] - [network control] - [network setup] - [tcp/ip] is invalid, or if [ip version] is “ipv4”....

  • Page 112

    43967002th rev.1 112 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents default settings edge erase edge erase off on set default setup whether or not to erase shade that is created in the surrounding area of two-page...

  • Page 113

    43967002th rev.1 113 / oki data confidential 3. Installation fax setup the shaded portion shows the default setup value when shipped from the factory. Item contents default settings doc. Type normal fine ext-fine photo background set default setup of selecting image quality when scanning document. D...

  • Page 114

    43967002th rev.1 114 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents f-code box register/ edit bulletin box overwrite off / on when set to on, the new image data is saved while all of the image data that have been ...

  • Page 115

    43967002th rev.1 115 / oki data confidential 3. Installation scanner setup the shaded portion shows the default setup value when shipped from the factory. Item contents other settings rotate tx off on set the rotary transmission. Ecm mode off on set ecm mode. Prefix 0000 set prefix. Received time st...

  • Page 116

    43967002th rev.1 116 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents default settings (common to scan to e-mail and scan to usb memory) grayscale off on set default setup of grayscale. On document is scanned in b/w...

  • Page 117

    43967002th rev.1 117 / oki data confidential 3. Installation printer setup the shaded portion shows the default setup value when shipped from the factory. Item contents e-mail setup file name file name set default setup of image file name. Template editsubject register/edit name of subject. Edit bod...

  • Page 118

    43967002th rev.1 118 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents print menu print setup edit size cassettesize a3 a4 a4 a5 a6 b4 b5 b5 legal 14 legal 13.5 legal 13 tabloid letter letter executive custom com-10 ...

  • Page 119

    43967002th rev.1 119 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents print menu print adjust trnspr black setting -2 -1 0 +1 +2 compensates variation of printing due to temperature difference. Change the setup when...

  • Page 120

    43967002th rev.1 120 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents color menu magenta highlight -3 -2 -1 0 +1 +2 +3 adjusts color tone at thin (highlight) portion of magenta. Pressing toward plus (+) changes prin...

  • Page 121

    43967002th rev.1 121 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents color menu magenta darkness -3 -2 -1 0 +1 +2 +3 adjusts density of magenta. Do not use this setup normally. This setup becomes valid from the nex...

  • Page 122

    43967002th rev.1 122 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents pcl setup symbol set pc-1004 pi font plska mazvia ps math ps text roman ext roman-8 roman-9 serbo croat1 serbo croat2 spanish ukrainian vn int'l ...

  • Page 123

    43967002th rev.1 123 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents pcl setup symbol set ibm-437 ibm-850 ibm-860 ibm-863 ibm-865 iso dutch iso l1 iso l2 iso l5 iso l6 iso l9 iso swedish1 iso swedish2 iso swedish3 ...

  • Page 124

    43967002th rev.1 124 / oki data confidential 3. Installation network menu the shaded portion shows the default setup value when shipped from the factory. Item contents network setup tcp/ip disable enable it sets valid/invalid of tcp/ip protocol. Ip version ipv4 ipv4 + ipv6 it sets ip version number ...

  • Page 125

    43967002th rev.1 125 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents network setup network scale small normal normal this setting is normally. The mfp works effectively even when it is connected to hub containing s...

  • Page 126

    43967002th rev.1 126 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents mail server setup pop user id user id it sets the log-in name that is used when logging on the sever used for smtp certification or “e-mail recep...

  • Page 127

    43967002th rev.1 127 / oki data confidential 3. Installation management the shaded portion shows the default setup value when shipped from the factory. Item contents standby screen setup copy screen 1. Doc. Type set the items that are displayed on the favorite switch items on the copy standby screen...

  • Page 128

    43967002th rev.1 128 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents sound setup opcomplete sound transmission completed off type 1 type 2 type 3 set sound tone upon completion of fax transmission. Rx completed off...

  • Page 129

    43967002th rev.1 129 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents local interface *1 usb menu usb disable enable select enable/disable of usb interface. Soft reset disable enable set enable/disable of the initia...

  • Page 130

    43967002th rev.1 130 / oki data confidential 3. Installation *1. When exiting the menu after changing the setups by using the local interface menu, the confirmation screen telling “if change takes place, the mfp reboots automatically. Do you really want to do it?” is displayed. When yes is selected,...

  • Page 131

    43967002th rev.1 131 / oki data confidential 3. Installation user install the shaded portion shows the default setup value when shipped from the factory. Item contents storage maint setup initial lock disable enable set whether or not to give permission to the setup change accompanied by initializat...

  • Page 132

    43967002th rev.1 132 / oki data confidential 3. Installation the shaded portion shows the default setup value when shipped from the factory. Item contents tti number register sender number. Tti calendar type yyyy/mm/dd mm/dd/yyy dd/mm/yy select the calendar type of the tti information. Display forma...

  • Page 133

    43967002th rev.1 133 / oki data confidential 3. Installation 3.8 mfp information print (sample) confirm that the mfp works normally. (1) set a4 paper in the tray. (2) press "reports" key. (3) press [configuration]. (4) press [yes] ..

  • Page 134

    43967002th rev.1 134 / oki data confidential 3. Installation (sample) 3.9 network information print check the network information print (1) press the test switch near the network connector on the back of mfp, for 5 seconds and release hand from the switch. Network information is printed..

  • Page 135

    43967002th rev.1 135 / oki data confidential 3. Installation 1. Prepare ethernet cable and hub. Note! Ethernet cable and hub are not supplied. Prepare ethernet cable (category 5, twist-pair cable, straight) and hub separately. Prepare ethernet cable hub network interface connector connect the ethern...

  • Page 136

    43967002th rev.1 136 / oki data confidential 3. Installation 3.10.1.3 connect the telephone line cable. Connection of the telephone line cable is different in each country and location. Connect the mfp to suit to the environment of each installation location using the following diagram as reference....

  • Page 137

    43967002th rev.1 137 / oki data confidential 3. Installation to connect to the hikari (ip telephone) connect the telephone cable that is connected to the hikari (ip telephone) to the [line connector] of the mfp. Connect the external telephone machine to the [tel connector] of the mfp note! When usin...

  • Page 138

    43967002th rev.1 138 / oki data confidential 3. Installation cord clamp cord clamp cord guide 2. Bind the cables. When binding cables to the right bind the cable to the cord clamp at the right. When binding cables to the left route the cable to the cord guide and bind them by the cord clamp on the l...

  • Page 139: Warning

    43967002th rev.1 139 / oki data confidential 3. Installation 3.10.2 turn on the power 3.10.2.1 required conditions for power supply • the following conditions should be satisfied. Ac : 100v ± 10% power frequency : 50 hz or 60hz ± 2hz • if the power supply is unstable, use the voltage regulator and e...

  • Page 140

    43967002th rev.1 140 / oki data confidential 3. Installation 3.11 checking papers used by user set the media that user is using to the mfp. Perform the media type/weight setting. Media type media weight list of setups available on operator panel printer driver [paper thickness] setting *2 media weig...

  • Page 141

    Oki data confidential 4. Parts replacement this chapter describes the replacement procedures of the parts, assemblies and units in the field. The replacement procedure describes mainly the removal procedure. Re-installation should be performed by reversing the steps of removal. The part reference nu...

  • Page 142: Warning

    Oki data confidential 43967002th rev. 1 142 / 4. Part replacement 4.1 precautions when replacing part (1) before starting part replacement, be sure to disconnect the ac power cord and the interface cables. (a) when disconnecting the ac power cord, follow the procedure shown below. Set the mfp power ...

  • Page 143

    Oki data confidential 43967002th rev. 1 143 / 4. Part replacement [maintenance tools] the tools that are required for replacement of pcb and unit are shown in fig. 4-1-1. Fig. 4-1-1 maintenance tools no. Maintenance tools quantity use description 1 no. 2-200 + magnetic screwdriver 1 3-5 mm screw 2 n...

  • Page 144

    Oki data confidential 43967002th rev. 1 144 / 4. Part replacement 4.2 part replacement method this chapter describes the replacement method of the parts and assemblies that are shown in the following drawings showing method of disassembling. 4.2.1 how to separate scanner and printer (1) raise the sc...

  • Page 145

    Oki data confidential 43967002th rev. 1 145 / 4. Part replacement (4) open the sub cover. (6) remove the three screws (m4 l=8) of the r-side, remove the eleven screws (m3 l=6) and remove the plate beam-r . (7) remove the screw , remove the cable holder and remove the cord from the cable clamps at th...

  • Page 146

    Oki data confidential 43967002th rev. 1 146 / 4. Part replacement (9) hold the four corners of the scanner with two persons, and separate the scanner from the printer by raising it straight up. (8) remove the three screws (m4 l=8) and the two screws (m3 l=6) from the l-side, and remove the plate bea...

  • Page 147

    Oki data confidential 43967002th rev. 1 147 / 4. Part replacement 4.2.2 scanner 4.2.2.1 separation pad (1) open the feeder cover. (2) release the hooks at the two locations, and remove the separation pad ..

  • Page 148

    Oki data confidential 43967002th rev. 1 148 / 4. Part replacement 4.2.2.2 operator panel assy (1) open the radf assy. (2) remove the two caps . (3) remove the two screws and remove the cover front top . (4) remove the two screws , release the claws at the 3 locations, and remove the operator panel )...

  • Page 149

    Oki data confidential 43967002th rev. 1 149 / 4. Part replacement 4.2.2.3 radf assy (1) remove the three screws from the rear of the scanner. (2) release the hooks at the three locations, and remove the cover harness a . (3) remove the two connectors . (4) remove the screw and disconnect the fg wire...

  • Page 150

    Oki data confidential 43967002th rev. 1 150 / 4. Part replacement (5) open the radf assy and remove the two screws . (6) slide the two long holes l and r backward and remove them from the pins. When the platen is replaced, insert the harness into the core that is supplied with the mfp and wrap the h...

  • Page 151

    Oki data confidential 43967002th rev. 1 151 / 4. Part replacement attaching the sheet platen after the radf assy is installed 1. Open the platen cover. 2. Peel off the seal from dmpr-f-press , and attach it to the platen cover. 3. Place the plt-f-press-018 inside of the glass surface by 1 mm in the ...

  • Page 152

    Oki data confidential 43967002th rev. 1 152 / 4. Part replacement 4.2.3 printer 4.2.3.1 belt unit (1) raise the scanner. (2) open the top cover of the printer. (3) remove the id unit . (4) rotate the lock lever (blue, at two locations) of the belt unit in the arrow direction. Hold the lever (blue) a...

  • Page 153

    Oki data confidential 43967002th rev. 1 153 / 4. Part replacement 4.2.3.2 fuser unit (1) raise the scanner. (2) open the top cover of the printer. (3) raise the fuser unit fixing lever (blue) in the direction of the arrow, and remove the fuser unit . Fuser unit lock lever (blue).

  • Page 154

    Oki data confidential 43967002th rev. 1 154 / 4. Part replacement 4.2.3.3 cover-side-l (1) raise the scanner. (2) open the top cover and the front cover of the printer. (3) remove the two screws (m3 l=8) , release the latches at 10 locations , and remove the cover-side-l . (tool no. 1) top cover fro...

  • Page 155

    Oki data confidential 43967002th rev. 1 155 / 4. Part replacement 4.2.3.4 cover-side-r (1) raise the scanner. (2) open the top cover and the front cover of the printer. (3) open the sub cover. × 10 (4) remove the two screws (m3 l=8) , release the hook that is visible through the sub cover window and...

  • Page 156

    Oki data confidential 43967002th rev. 1 156 / 4. Part replacement (3) slide the rear cover in the arrow direction and remove the rear cover . 4.2.3.5 rear cover (1) pull out the duplex unit . (2) remove the two screws . (tool no. 1) ① ② ② ②.

  • Page 157

    Oki data confidential 43967002th rev. 1 157 / 4. Part replacement 4.2.3.6 led assy (1) raise the scanner. (2) open the top cover. (3) release the hook of the link head in the direction (b) of the arrow. (a portion) (4) after the head cable (ffc) is removed, apply the force in the x-direction as show...

  • Page 158

    Oki data confidential 43967002th rev. 1 158 / 4. Part replacement 4.2.3.7 mza pcb/cu pcb (1) remove the cover-side-r. (refer to chapter 4.2.6.) (2) remove the nine screws and remove the plate shield r . (tool no. 1) (3) remove the two screws and remove the stud . (4) disconnect the connector and rem...

  • Page 159

    Oki data confidential 43967002th rev. 1 159 / 4. Part replacement (5) disconnect the ffc and remove the connector . Remove the four screws (silver) . Hold the three positions and pull out the maz pcb to the front. (6) remove the cover-assy-rear. (refer to chapter 4.2.3.5.) (7) remove all of the seve...

  • Page 160

    Oki data confidential 43967002th rev. 1 160 / 4. Part replacement (9) close the top cover and pull out the cu pcb in the direction of the arrow. Icソケット usb lan pcicu subpci pow1 fan chead pu735 ide mhead yhead khead.

  • Page 161

    Oki data confidential 43967002th rev. 1 161 / 4. Part replacement 4.2.3.8 id motor/paper feed motor/id lift-up motor (1) remove the cover-side-r. (refer to chapter 4.2.3.4.) (2) remove the plate shield r. (refer to chapter 4.2.3.7(1) and (2).) (3) remove the six screws and remove the plate shield f ...

  • Page 162

    Oki data confidential 43967002th rev. 1 162 / 4. Part replacement (5) disconnect the connector and remove the two screws (silver) , and the paper feed motor . (6) disconnect the connector and remove the two screws (silver) , and remove the id lift-up motor ..

  • Page 163

    Oki data confidential 43967002th rev. 1 163 / 4. Part replacement 4.2.3.9 pu pcb (1) remove the plate shield r. (refer to chapter 4.2.3.7 (1) and (2).) (2) remove the plate shield f. (refer to chapter 4.2.3.8 (3).) (3) remove the screw and remove the l-shape metal plate . (4) remove the four screws ...

  • Page 164

    Oki data confidential 43967002th rev. 1 164 / 4. Part replacement fig. 4.2.9.3 pu pcb cable route diagram fig. 4.2.9.4 pu pcb connector location diagram power belt option powfan hsol fsnsol relay hvolt hopidup size fsns pe ssns dcid ope rfid cuif dchea t cu m belt pe sensor size setting switch m fee...

  • Page 165

    Oki data confidential 43967002th rev. 1 165 / 4. Part replacement 4.2.3.10 top cover assy (1) remove the scanner. (refer to chapter 4.2.1.) (2) remove the rear cover assy. (refer to chapter 4.2.3.5.) (3) remove the two screws and remove the cover-stay-r . (4) remove the two screws and remove the cov...

  • Page 166

    Oki data confidential 43967002th rev. 1 166 / 4. Part replacement (5) remove the plate assy. (refer to chapter 4.2.3.6.) (6) disconnect the four ffc cables , the rfid ffc cable and the fan connector . C m y k (7) remove the screw (silver) and disconnect the cable assy head . (tool no. 1) (8) remove ...

  • Page 167

    Oki data confidential 43967002th rev. 1 167 / 4. Part replacement 4.2.3.11 top cover/extension transport assy (1) remove the top cover assy. (refer to chapter 4.2.3.10.) (2) remove the sixteen screws (black) and the screw (silver. Remove the cable cover , the cable cover base , the top cover and the...

  • Page 168

    Oki data confidential 43967002th rev. 1 168 / 4. Part replacement 4.2.3.12 shaft eject assy (fu)/shaft eject assy (fd) (1) remove the scanner. (refer to chapter 4.2.1.) (2) release the hook of the link arm , stay arm l and stay arm r . (3) remove the screw (silver) and disconnect the guide eject ass...

  • Page 169

    Oki data confidential 43967002th rev. 1 169 / 4. Part replacement 4.2.3.13 guide eject assy lower/color regist assy/relay pcb (p6y) (1) remove the scanner, and release the hooks of the link arm, stay arm l and stay arm r to open the top cover assy. (2) slide the guide eject lower to the left, and re...

  • Page 170

    Oki data confidential 43967002th rev. 1 170 / 4. Part replacement (5) remove the eleven screws (silver) and remove the cover plate . (6) disconnect the two ffc connectors in the right and left, and disconnect the two connectors from the relay pcb (p6y) . Remove the color regist assy , the five screw...

  • Page 171

    Oki data confidential 43967002th rev. 1 171 / 4. Part replacement (7) remove the screw (silver) and disconnect the contact assy head . (tool no. 1) (8) disconnect the two connectors and , and the ffc connector . Then remove the two screws (silver) and the relay pcb (p6y) . (tool no. 1) lcr dens rcr ...

  • Page 172

    Oki data confidential 43967002th rev. 1 172 / 4. Part replacement fig. 4-2-3-12-1 relay pcb (p6y) cable route diagram fig. 4-2-3-12-2 relay pcb (p6y) connection diagram density sensor fuse entrance sensor color registration sensor color registration sensor p6y pcb pu i/f connector fuser release sens...

  • Page 173

    Oki data confidential 43967002th rev. 1 173 / 4. Part replacement 4.2.3.14 fan (fuser)/high voltage pcb/contact assy/fuser sensor assy (1) remove the left side cover. (refer to chapter 4.2.3.3.) (2) disconnect the connector from the high voltage power supply pcb . Remove the two screws (silver) and ...

  • Page 174

    Oki data confidential 43967002th rev. 1 174 / 4. Part replacement (4) remove the four screws (silver) and remove the contact assy . (5) remove the screw (silver) , disconnect the connector and remove the fuser sensor assy . (tool no. 1).

  • Page 175

    Oki data confidential 43967002th rev. 1 175 / 4. Part replacement 4.2.3.15 mpt assy/mpt hopping roller/separator/pickup roller (1) remove the paper cassette. (2) open the mpt assy and remove the right and left stays by bending them outside, and remove the mpt assy by sliding it to the right. (3) rem...

  • Page 176

    Oki data confidential 43967002th rev. 1 176 / 4. Part replacement 4.2.3.16 regist roller assy (1) open the scanner and the top cover. (2) remove the side covers l and r. (refer to chapters 4.2.3.3 and 4.2.3.4.) (3) remove the mpt assy. (refer to chapter 4.2.3.15 (2).) (4) disconnect the cable . (5) ...

  • Page 177

    Oki data confidential 43967002th rev. 1 177 / 4. Part replacement 4.2.3.17 gear box/regist/hopping roller assy/solenoid (1) remove the regist roller assy. (refer to chapter 4.2.17.) (2) disconnect the cable from the solenoid . Remove the screw (silver) and the solenoid . (3) remove the spring ..

  • Page 178

    Oki data confidential 43967002th rev. 1 178 / 4. Part replacement (5) remove the two screws (silver) and remove the gear box by raising it upward. (4) remove the two screws (silver) and remove the cable cover ..

  • Page 179

    Oki data confidential 43967002th rev. 1 179 / 4. Part replacement (6) remove the four screws (silver) and remove the hopping roller assy by raising it to the front. (tool no. 1).

  • Page 180: Warning

    Oki data confidential 43967002th rev. 1 180 / 4. Part replacement 4.2.3.18 holder switch assy/fan for low voltage power supply/low voltage power supply (1) remove the plate shield f. (4.2.3.8(1)? (refer to chapter 4.2.3.8 (1) to (3).) (2) remove the mpt assy. (refer to chapter 4.2.3.15.) (3) disconn...

  • Page 181

    Oki data confidential 43967002th rev. 1 181 / 4. Part replacement (9) slide the ac power switch upward and remove it from the cable clamp. (10) remove the two screws . Disconnect the connector and remove the low voltage power supply pcb . Cn3 cn7 fuser i/f connector low voltage pcb cn6 cn2 shorting ...

  • Page 182

    Oki data confidential 43967002th rev. 1 182 / 4. Part replacement 4.2.3.19 belt motor assy/fuser motor assy (1) remove the main control pcb and the print engine roller pcb. (refer to chapters 4.2.7 and 4.2.8.) (2) remove the low voltage power supply. (refer to chapter 4.2.3.18.) (3) remove the insul...

  • Page 183

    Oki data confidential 43967002th rev. 1 183 / 4. Part replacement (5) remove the four screws (silver) and remove the fuser motor assy . (6) remove the eleven screws and remove the outer frame l and r ..

  • Page 184

    Oki data confidential 43967002th rev. 1 184 / 4. Part replacement 4.2.3.20 side r assy/side l assy (1) refer to chapters 4.2.1 to 4.2.3. (2) remove the outer frame l and r. (refer to chapter 4.2.3.19.) (3) remove the two screws (silver) and remove the id lift up gear bracket . (4) remove the e-ring ...

  • Page 185

    Oki data confidential 43967002th rev. 1 185 / 4. Part replacement (7) remove the four screws (silver) and remove the base plate . (8) remove the four screws (silver) and remove the plate beam . (9) remove the two screws (silver) and remove the plate beam rear . Then the side l assy and the side r as...

  • Page 186

    Oki data confidential 43967002th rev. 1 186 / 4. Part replacement (3) remove the spring from the paper cassette. 4.2.3.21 paper feed roller (tray 1) note! The paper feed roller and the separator piece should be replaced together as a pair. (1) turn off the power of the mfp, and remove the paper cass...

  • Page 187

    Oki data confidential 43967002th rev. 1 187 / 4. Part replacement [caution when installing the separator piece] 1. When installing the new separator piece, insert one foot into the hole, and insert another foot securely by bending it. Push the new separator piece from its top so that the pivot enter...

  • Page 188

    Oki data confidential 43967002th rev. 1 188 / 4. Part replacement claw 4.2.3.22 feed paper roller (tray 2 and 3 (option)) note! Be sure to replace all of the three paper feed rollers. (1) turn off the power of the mfp, and remove the paper cassette. (3) remove the paper cassette by bending the claws...

  • Page 189

    Oki data confidential 43967002th rev. 1 189 / 4. Part replacement [caution when installing the retard assy] 1. Install the spring into the boss on the back of the retard roller assy, and push the bearing of the retard roller assy into the axis of the cassette side at an angle from the bottom. [cauti...

  • Page 190

    Oki data confidential 43967002th rev. 1 190 / 4. Part replacement 4.2.3.23 add-on tray unit (option) (1) install the fall prevention foot covers (at the six locations) by sliding them in the direction of the arrow. (2) remove the side covers (l) and (r) while tilting them in the direction of the arr...

  • Page 191

    Oki data confidential 43967002th rev. 1 191 / 4. Part replacement right side (4) raise the mfp from the add-on tray unit by holding it horizontally. Handle handle (5) remove the eight screws of the fall prevention foot covers (for the front) and (for the rear) on the left side, and remove the fall p...

  • Page 192

    Oki data confidential 43967002th rev. 1 192 / 4. Part replacement 4.2.3.24 feed paper roller (multipurpose tray) (1) turn off the printer power and open the multipurpose tray. [caution when installing the feed paper roller] 1. When installing the new feed paper roller, insert it into the axis, and i...

  • Page 193

    43967002th rev.1 193 / oki data confidential 4. Part replacement 4.3 lubricating points class amount of grease(cc) w(mm) sample s a b c d e f 0.0005 0.003 0.005 0.01 0.03 0.05 0.1 1.24 2.25 2.67 3.37 4.86 5.76 w 7.26 this subsection indicates the lubricating points of the printer. Conversely, it mea...

  • Page 194

    43967002th rev.1 194 / oki data confidential 4. Part replacement sliding surfaces em-30l class a both side em-30l class a post em-30l class a expanded view gear-planet(z12)-hp stopper-hp holder-planet stopper-z45-48-hp shaft-hopping shaft-hopping gear bottom surface em-30l class c gear bottom surfac...

  • Page 195

    43967002th rev.1 195 / oki data confidential 4. Part replacement 2. Gear-holder-assy. Apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c post-gear-holder spacer-coupling spacer-gear gear-planet-z24 gear-planet-z24 the reverse face of gear-planet-z24 apply class b of molyk...

  • Page 196

    43967002th rev.1 196 / oki data confidential 4. Part replacement apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c bearing-regist bearing 3-1 roller-assy.-regist(lower) 3-2 roller-assy.-regist...

  • Page 197

    43967002th rev.1 197 / oki data confidential 4. Part replacement 4. Guide-eject-upper apply normal amount of molykote (em-30l) to the surface of gear teeth, shaft, and the flange portions em-30l class c shaft-assy. -eject-(fd) apply normal amount of molykote (em-30l) to the surface of gear teeth, sh...

  • Page 198

    43967002th rev.1 198 / oki data confidential 4. Part replacement 5. Motor-assy.-belt apply a normal amount of molykote (em-30l) to the posts (2 places) em-30l class c apply a normal amount of molykote (em-30l) to the hatched portions em-30l class c apply a normal amount of molykote (em-30l) to the e...

  • Page 199

    43967002th rev.1 199 / oki data confidential 4. Part replacement 6-2 plate-main-assy. Apply a large amount of molykote (em-30l) to the hatched areas (4 portions) em-30l class f gear-idle-drum gear-reduction id gear-idle-a plate-main-caulking gear-idle-b gear teeth and end surface em-30l class c cog ...

  • Page 200

    43967002th rev.1 200 / oki data confidential 4. Part replacement apply molykote (hp300) (normal amount) to the tooth surface hp300 class c apply molykote (hp300) (normal amount) to the shafts hp300 class c spring-planet re2-sk gear-planet-roller post-planet bush-4 washer gear-planet-release plate-pl...

  • Page 201

    43967002th rev.1 201 / oki data confidential 4. Part replacement apply a normal amount of molykote (em-30l) to the hatched portions (4 places) em-30l class c apply a normal amount of molykote (em-30l) to the hatched portions (4 places) em-30l class c plate-side-r view a the reverse side of view a 9-...

  • Page 202

    43967002th rev.1 202 / oki data confidential 4. Part replacement 9-3 plate-side-r-assy apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c gear-idle-fuser motor-assy.-fuser plate-side-r-assy. Ap...

  • Page 203

    43967002th rev.1 203 / oki data confidential 4. Part replacement guide-cassette-l em-30l class c apply a normal amount of molykote (em-30l) to the hatched portions 10-1 plate-side-l-assy. 10-2 plate-side-l-assy. Apply a normal amount of molykote (em-30l) to the hatched areas em-30l class c plate-sid...

  • Page 204

    43967002th rev.1 204 / oki data confidential 4. Part replacement 10-3 plate-side-l-assy apply a small amount of molykote (em-30l) to hatched area em-30l class a apply a small amount of molykote (em-30l) to hatched area em-30l class a expanded view expanded view (width 5mm) rack-lift-up-l hatched are...

  • Page 205

    43967002th rev.1 205 / oki data confidential 4. Part replacement 11. Sensor-regist-assy. 12. Cassette-assy. Apply a normal amount of molykote (em-3l) to the posts (3 places) em-30l class c frame-shutter fulcrum of rotation and side em-30l class c frame-separation-assy. 1 2 not allowsd to stain the a...

  • Page 206

    43967002th rev.1 206 / oki data confidential 4. Part replacement 14-1 guide-eject-ex-l_assy apply a small amount of molykote (em-30l) to the hatched area. (7 places) bearing position (2 places) em-30l class c em-30l class c bearing position (2 places) em-30l class c em-30l class c apply a small amou...

  • Page 207

    43967002th rev.1 207 / oki data confidential 4. Part replacement 14-3 guide-eject-ex-l_assy 15. Cover-assy-top-mfp gear-idle-z36 gear-idle-z14s gear-idle-z14 guide-eject-ex-l_assy apply a nomal amount of molykote (em-30l) to the posts. (4 places.) em-30l class c apply a nomal amount of molykote (em-...

  • Page 208

    43967002th rev.1 208 / oki data confidential 4. Part replacement 16. Stay-guide-l-assy 17. Stay-guide-r-assy apply a small amount of molykote (em-30l) to post. Em-30l class a apply a nomal amount of molykote (em-30l) to post. Em-30l class b apply a nomal amount of molykote (em-30l) to hatching porti...

  • Page 209

    43967002th rev.1 209 / oki data confidential 4. Part replacement apply a normal amount of molykote (em-30l) to the posts (2 places) em-30l class c apply a normal amount of molykote (em-30l) to the hatched portions em-30l class c gear-reduction-l-up3 plate-lift-up-caulking gear-reduction-l-up2 18-1 p...

  • Page 210

    43967002th rev.1 210 / oki data confidential 4. Part replacement 18-2 printer-unit (px736) (1) apply a small amount of molykote(em-30l) to the hatched areas (plate-side-r and plate-side-l) (2) inset the shaft from the side of plate-side-r-assy. To the side of plate-side-l-assy. Shaft-lift-up (3) app...

  • Page 211

    43967002th rev.1 211 / oki data confidential 4. Part replacement 18-3 printer-unit (px736) 40 100 40 100 apply pm to the hatched portion in a small quantity. (1) the application method : wipe with the cloth with which pm sank in a small quantity. (2) after applying pm, check that there is no creakin...

  • Page 212

    Oki data confidential 5. Maintenance menu adjustment of the mfp can be performed by running the maintenance utilities and also by entering keys from the operator panel. The mfp provides the maintenance menu in addition to the ordinary menus. Select the appropriate menu that suits the adjustment obje...

  • Page 213

    43967002th rev.1 213 / oki data confidential 5. Maintenance menu 5.1 service function the service function shall be used for the purpose of mfp maintenance by the experienced maintenance/service engineer, and is not opened of its specifications to general users. The respective items of the service f...

  • Page 214

    43967002th rev.1 214 / oki data confidential 5. Maintenance menu 5.2 service maintenance menu 5.2.1 service maintenance menu structure service maintenance menu structure is shown below. 1st hierarchy 2nd hierarchy 3rd hierarchy 4th hierarchy reboot processing system maintenance okiuser when the [clo...

  • Page 215

    43967002th rev.1 215 / oki data confidential 5. Maintenance menu 5.3 system maintenance 5.3.1 okiuser value default display condition oda oel aps jp1 jpoem1 oema oeml oemm1 oemm2 oemm3 oda:oda oel:oel none destination of the mc860 is set. Destinations are shown below. Oda: destinations outside japan...

  • Page 216

    43967002th rev.1 216 / oki data confidential 5. Maintenance menu 5.3.3 format flash rom value default display condition none none none initializes the flash rom. When [format flash rom] is selected, the following confirmation screen is displayed. When [yes] is selected, the screen exits the menu and...

  • Page 217

    43967002th rev.1 217 / oki data confidential 5. Maintenance menu 5.3.5 all reset value default display condition none none none returns the contents of the eeprom, flash rom and hdd to the factory shipment setting (factory default) value. When [all reset] is selected, the following confirmation scre...

  • Page 218

    43967002th rev.1 218 / oki data confidential 5. Maintenance menu 5.3.7 change password value default display condition password within 6 to 12 digits none none enter the password that is required when entering the service menu. The password should be entered with the 6- to12-digit alphanumeric chara...

  • Page 219

    43967002th rev.1 219 / oki data confidential 5. Maintenance menu 5.4 panel maintenance 5.4.1 led test all led lamps are illuminated to check if any lamp is burned out or not. Every time when the [setup] key is pressed, all led lamps are turned on and off. 5.4.1.1 operating procedure led lamp = off g...

  • Page 220

    43967002th rev.1 220 / oki data confidential 5. Maintenance menu 5.4.2 lcd test displays the test pattern on the lcd in order to check if there is dead pixel on the lcd. 5.4.2.1 operating procedure the following three kinds of test pattern can be displayed. To select the test patterns, press the [se...

  • Page 221

    43967002th rev.1 221 / oki data confidential 5. Maintenance menu when a key is pressed in a wrong order, the following messages are displayed. To exit the control panel key test, press the [stop] key to display “stop” on the panel and press the [stop] key again to return to the maintenance menu. Mar...

  • Page 222

    43967002th rev.1 222 / oki data confidential 5. Maintenance menu 5.5 copy maintenance 5.5.1 color copy value default display condition enable disable enable none every time when the [color start] key is pressed during copy operation, enable and disable are switched. When [disable] is selected in thi...

  • Page 223

    43967002th rev.1 223 / oki data confidential 5. Maintenance menu 5.6 scanner maintenance 5.6.1 shading data loading shading data of fbs and that of radf (both-side copy model only) are loaded. This item should be executed whenever any of the following item is performed. When the scanner lamp is repl...

  • Page 224

    43967002th rev.1 224 / oki data confidential 5. Maintenance menu 5.6.4 scan position adjustment 5.6.4.1 side registration adjustment the separate setting items are prepared for fbs, adf (front side) and adf (back side) independently. Setting for fbs value default reference value display condition +2...

  • Page 225

    43967002th rev.1 225 / oki data confidential 5. Maintenance menu setting for adf (front side) value default reference value display condition +127 0 -127 (+7.86mm 0 -7.86mm) +11 (+0.6809mm) ±1.8mm none perform adjustment so that the scan start position in the vertical scanning direction during adf f...

  • Page 226

    43967002th rev.1 226 / oki data confidential 5. Maintenance menu 5.7 mirror carriage mode this item sets operable/inoperable of the mirror carriage movement. During transportation and installation of the mc860, this setting should be changed. 5.7.1 how to enter the mirror carriage communication mode...

  • Page 227

    43967002th rev.1 227 / oki data confidential 5. Maintenance menu 5.8 fax maintenance 5.8.1 country code value default display condition u.S.A international united kingdom ireland norway sweden finland denmark germany hungary czech/slovakia poland switzerland austria belgium netherlands france portug...

  • Page 228

    43967002th rev.1 228 / oki data confidential 5. Maintenance menu 5.8.2 tone for echo 5.8.2.1 tx(during send) value default display condition disable enable disable none when set to enable dis ignore once *1: enable ep tone addition during v29 send *2: enable wait time between dis – dcs *3: 1000 ms w...

  • Page 229

    43967002th rev.1 229 / oki data confidential 5. Maintenance menu 5.8.2.2 rx(during receive) value default display condition disable enable disable none when set to enable switching time between ced – dis *4: 1000 ms when set to disable switching time between ced – dis *4: 75 ms switching time betwee...

  • Page 230

    43967002th rev.1 230 / oki data confidential 5. Maintenance menu 5.8.4 pulse make ratio value default display condition default for countries 33% 39% 40% for the value that is used when the setting value is “country-wise initial value”, refer to item 5.8.9. None sets the make ratio of dp (10 pps) du...

  • Page 231

    43967002th rev.1 231 / oki data confidential 5. Maintenance menu 5.8.9 fax maintenance items – default value list list of default values of the fax maintenance items shown in item 5.8.2 to 5.8.5 is shown below. Country code send echo suppor t send modem tr ansmission speed (kbps) receiv e echo ppor ...

  • Page 232

    43967002th rev.1 232 / oki data confidential 5. Maintenance menu 5.8.10 line test when “line test” is selected, the following screen is displayed. Select the desired test item to be implemented. 5.8.10.1 relay test implements the relay on/off test. 5.8.10.1.1 relay test procedure press the [relay] b...

  • Page 233

    43967002th rev.1 233 / oki data confidential 5. Maintenance menu 5.8.10.2 tonal send test the tonal signal and image data as shown in the following table are sent for the test. Contents none v34_2800_7200 400hz v34_2800_9600 600hz v34_2800_12000 1100hz v34_2800_14400 1300hz v34_2800_16800 2100hz v34...

  • Page 234

    43967002th rev.1 234 / oki data confidential 5. Maintenance menu 5.8.10.2.1 tonal test procedure press the [tonal] button on the "line test” screen. The following screen is displayed. Select contents row3 row3 (852 hz) send row4 row4 (941 hz) send col1 col1 (1209 hz) send col2 col2 (1336 hz) send co...

  • Page 235

    43967002th rev.1 235 / oki data confidential 5. Maintenance menu 5.9 t30 monitor print this is the function to print the communication protocol of fax communication . Procedure of t30 monitor print is described below. 5.9.1 t30 monitor print procedure when the [fax job view/cancel] key is pressed on...

  • Page 236

    43967002th rev.1 236 / oki data confidential 5. Maintenance menu 5.10 printer maintenance 5.10.1 personality default setting of the pdl language that is supported by the respective destination specification can be changed. The pdl language that has been set to” disable” by the pdl setting item will ...

  • Page 237

    43967002th rev.1 237 / oki data confidential 5. Maintenance menu 5.10.2 peak power control value default display condition normal low normal none set whether or not to support the low peak power control . When the screen exits the service menu after this setting is changed, the mfp reboots automatic...

  • Page 238

    43967002th rev.1 238 / oki data confidential 5. Maintenance menu level0 (1) entering into the menu item. Moving to xxxxx is executed by pressing the (2) key or (8) key. Item selection is executed by (6) key. Moving to xxxxx is executed by pressing the (6) key or (4) key. Item selection after movemen...

  • Page 239

    43967002th rev.1 239 / oki data confidential 5. Maintenance menu level1 (1) entering into the menu item. Moving to xxxxx is executed by pressing the (2) key or (8) key. Moving to xxxxx is executed by pressing the (6) key or (4) key. Item selection after movement is executed by the (2) key or the (8)...

  • Page 240

    43967002th rev.1 240 / oki data confidential 5. Maintenance menu 5.10.3.2 normal self-diagnostic mode (level 1) menus that are contained in the normal self-diagnostic mode are shown below. Item self-diagnostic menu adjustment contents maintenance utilities 1 switch scan test switch scan input sensor...

  • Page 241

    43967002th rev.1 241 / oki data confidential 5. Maintenance menu 5.10.3.3 switch scan test this self-diagnostic menu is used to check the input sensor and switch. 1. Enter the self-diagnostic mode (level 1) and press the (2) key and (8) key until "switch scan” is displayed in the top of the screen. ...

  • Page 242

    43967002th rev.1 242 / oki data confidential 5. Maintenance menu table 5-3 switch scan details upper column of display window 1 2 3 4 details lower column of display window details lower column of display window details lower column of display window details lower column of display window paper rout...

  • Page 243

    43967002th rev.1 243 / oki data confidential 5. Maintenance menu 5.10.3.4 motor, clutch test this self-diagnostic menu is used to test the motor and clutch. 1. Enter the self-diagnostic mode (level 1) and press the (2) key or (8) key until [motor & clutch test] is displayed in the top of the screen....

  • Page 244

    43967002th rev.1 244 / oki data confidential 5. Maintenance menu table 5-4 unit name display drive restriction conditions remarks id motor drives when all of the ids (k/y/m/c) are removed. − belt motor drives when all of the ids (k/y/m/c) are removed. − fuser motor − − fuser mtr rev − − fuser_rls − ...

  • Page 245

    43967002th rev.1 245 / oki data confidential 5. Maintenance menu 5.10.3.5 test print this self-diagnostic menu is used to print the test pattern contained in the pu. Other test patterns are contained in the controller this test print cannot be used to check the print quality. To diagnose the abnorma...

  • Page 246

    43967002th rev.1 246 / oki data confidential 5. Maintenance menu 4. When the (6) key is pressed while “print execute” is being displayed in the lower column of display window, the test print is executed with the setting values that are set in items 2 and3. Pressing the (#) key stops the test print i...

  • Page 247

    43967002th rev.1 247 / oki data confidential 5. Maintenance menu • the following messages are displayed during test print. P number of test prints (unit: sheet) w print wait time (unit: sheet) • pressing the (2) key switches the display. U *** = upper heater temperature measurement value. [unit: °c]...

  • Page 248

    43967002th rev.1 248 / oki data confidential 5. Maintenance menu • pressing the (2) key switches the display. Tr1: transfer voltage parameter vtr1 table id number [unit: hex] tr2: transfer voltage parameter vtr2 table id number [unit: hex] • pressing the (2) key switches the display. The message is ...

  • Page 249

    43967002th rev.1 249 / oki data confidential 5. Maintenance menu 5.10.3.6 color registration error correction test this self-diagnostic menu is used for adjustment and to investigate cause of the color registration error of the mfp. If any error occurs during the course of the color registration err...

  • Page 250

    43967002th rev.1 250 / oki data confidential 5. Maintenance menu 5.10.3.7 density error correction test this self-diagnostic menu is used to test the density error correction function of the mfp. At the same time, good or bad of the density error correction system is judged. If any error occurs duri...

  • Page 251

    43967002th rev.1 251 / oki data confidential 5. Maintenance menu 5.10.3.8 consumable item counter display this self-diagnostic menu is used to display the consumption status of the consumable items. 1. Enter the self-diagnostic mode and press the (2) key or (8) key until [consumable status] is displ...

  • Page 252

    43967002th rev.1 252 / oki data confidential 5. Maintenance menu 5.10.3.9 printed sheets counter display this self-diagnostic menu is used to display the number of printed sheets status of the mfp. 1. Enter the self-diagnostic mode and press the (2) key or (8) key until [printer status] is displayed...

  • Page 253

    43967002th rev.1 253 / oki data confidential 5. Maintenance menu 5.10.3.11 self-diagnostic function setting this self-diagnostic menu is used to set enable or disable of error detections using various sensors. This menu enables operator to disable or enable the error detection temporarily. However, ...

  • Page 254

    43967002th rev.1 254 / oki data confidential 5. Maintenance menu 5.11 initialization types of initialization that are supported by mc860 are described below. 5.11.1 initialization by administrator 5.11.1.1 initialization operation by administrator the initialization operations that can be performed ...

  • Page 255

    43967002th rev.1 255 / oki data confidential 5. Maintenance menu initialization operation description flash initialization initializes the resident flash memory. This operation can be executed by selecting the menus: [admin setup] - [management] - [flash memory setup] - [initialize]. When this item ...

  • Page 256

    43967002th rev.1 256 / oki data confidential 5. Maintenance menu 5.11.1.2 items that can be initialized by administrator table on the next page shows the setup items that can be initialized by administrator. Descriptions regarding description in the table are added. The gray colored items indicate t...

  • Page 257

    43967002th rev.1 257 / oki data confidential 5. Maintenance menu setup item administrator setup netw or k def ault setting hdd initialization (all area f or matting) hdd f or matting (common par tition) hdd f or matting (pcl par tition) hdd f or matting (ps par tition) h d d d at a co m pl et e er a...

  • Page 258

    43967002th rev.1 258 / oki data confidential 5. Maintenance menu 5.11.2.2 items that can be initialized by service engineer table on the next page shows the setup items that can be initialized by service engineer. Descriptions regarding description in the table are added. The gray colored items indi...

  • Page 259

    43967002th rev.1 259 / oki data confidential 5. Maintenance menu setup item service engineer setup f or mat hdd (boot sector er ase) f or mat flash r om (system area initialization) administr ator pass w ord reset all reset okiuser countr y code change log billing log cl cl job log (hdd) cl cl cl de...

  • Page 260

    43967002th rev.1 260 / oki data confidential 5. Maintenance menu 5.12.1 special startup operating procedure special startup operating procedure 1. While pressing the [interrupt] key, turn on the power of the mc860. The “0” mark is displayed in the bottom left of the screen first. Then the “00” is di...

  • Page 261

    43967002th rev.1 261 / oki data confidential 5. Maintenance menu 5.12.2 special startup the special startups that are supported by mc860 are shown below. Input code special mode 100 flash rom forced initialization initializes all of the installed flash rom forcibly. Forced initialization is possible...

  • Page 262

    43967002th rev.1 262 / oki data confidential 5. Maintenance menu 5.13 maintenance utilities adjustments shown in table 5-2 can be performed by the maintenance utilities. Details of the maintenance utilities are described below. (1) maintenance utilities, operation manual: 42678801fu01 rev22 or highe...

  • Page 263

    43967002th rev.1 263 / oki data confidential 5. Maintenance menu item adjustment contents maintenance utilities, operation manual, item number operation on operator panel (item numbers correspond to those of maintenance manual.) 17 destination/ pnp information setting printer (cu) destination, devic...

  • Page 264

    43967002th rev.1 264 / oki data confidential 5. Maintenance menu 5.14 setup after part replacement adjustments that are necessary after part replacement are described below. Replacement part adjustment contents led head not required drum cartridges (y, m, c, k) not required fuser unit not required b...

  • Page 265

    43967002th rev.1 265 / oki data confidential 5. Maintenance menu (2) switching to the shipping mode when the engine control pcb is replaced with the new one, the new engine control pcb remains in the factory mode. It should be switched to the shipping mode. • switch it by using item 2.4.1.1.2.3 “fac...

  • Page 266

    43967002th rev.1 266 / oki data confidential 5. Maintenance menu 5.14.3 maintenance of scanner pcb by using the maintenance utilities the four types of maintenance are possible when maintaining the scanner pcb. The maintenance utilities are used only when replacing the scanner pcb. Mfp image replace...

  • Page 267

    43967002th rev.1 267 / oki data confidential 5. Maintenance menu 5.14.4 list of data that are stored in the scanner side category details save and rewrite by using the maintenance utilities is available or not. Setup job programs registration data supported admin setup f-code box setup auto print jo...

  • Page 268

    43967002th rev.1 268 / oki data confidential 5. Maintenance menu 5.15 scanner registration adjustment method adjustment method of mfp is described when it has scanner registration error. Default value of registration data is the data as of may 2, 2008. It can be changed in future. 5.15.1 overview of...

  • Page 269

    43967002th rev.1 269 / oki data confidential 5. Maintenance menu 5.15.1.2 adjustment item adjustment items are shown below. For the adjustment method, refer to the respective items. Side top end rear end fbs item 5.15.1.3 item 5.15.1.4 - adf (front) item 5.15.1.5 item 5.15.1.6 item 5.15.1.7 adf (bac...

  • Page 270

    43967002th rev.1 270 / oki data confidential 5. Maintenance menu 5.15.1.4 fbs scanning position adjustment (top-end registration) adjust the top-end scanning position (vertical scanning direction). Reference value default value adjustable range unit of adjustment ± 1.2 (mm) +8 (+1.1264mm) -31 +31 (–...

  • Page 271

    43967002th rev.1 271 / oki data confidential 5. Maintenance menu 5.15.1.5 adf scanning position adjustment (side registration) adjust the adf scanning position (horizontal scanning direction). Reference value default value adjustable range unit of adjustment front ± 1.8 (mm) +1 (+0.2117mm) -25 +25 (...

  • Page 272

    43967002th rev.1 272 / oki data confidential 5. Maintenance menu 5.15.1.6 adf scanning position adjustment (top-end registration) adjust the top-end scanning position (vertical scanning direction). Reference value default value adjustable range unit of adjustment front ± 1.8 (mm) +11 (0.6809mm) -127...

  • Page 273

    43967002th rev.1 273 / oki data confidential 5. Maintenance menu 5.15.1.7 adf scanning position adjustment (rear-end registration) adjust the rear-end scanning position (vertical scanning direction). Reference value default value adjustable range unit of adjustment front ± 1.8 (mm) -43 (2.6617mm) -1...

  • Page 274

    Oki data confidential 6. Cleaning 6.1 cleaning ..................................................................................275 6.2 how to clean the led lens array .............................................276 6.3 how to clean the pickup roller ..................................................

  • Page 275

    43967002th rev.1 275 / oki data confidential 6. Periodic maintenance clean inside and outside of the printer with clean dry cleaning cloth and small vacuum cleaner (hand cleaner) as required. Note! Be careful not to touch the image drum terminals, the led lens array and the led head connectors. 6.1 ...

  • Page 276: Caution

    43967002th rev.1 276 / oki data confidential 6. Periodic maintenance 6.2 how to clean the led lens array if any light print or white banding is recognized or if print character becomes blurred, clean the led lens array as descried below. 1. Turn off the power of the mc860. Note! For the method of tu...

  • Page 277

    43967002th rev.1 277 / oki data confidential 6. Periodic maintenance 5. Close the top cover. 6. Return the document table to the original position. Document table top cover.

  • Page 278

    43967002th rev.1 278 / oki data confidential 6. Periodic maintenance 6.3 how to clean the pickup roller for tray 1 for tray 2 and tray 3 roller if paper jam occurs frequently, clean the pickup roller as descried below. Clean the pickup roller for the tray 2 and tray 3 in the same procedure. For the ...

  • Page 279: Caution

    43967002th rev.1 279 / oki data confidential 6. Periodic maintenance 6.4 how to clean inside of mfp clean inside of the mfp. Toner can adhere to the metal shaft that is located in between the fuser and the cyan image drum cartridge depending on the print pattern. Perform cleaning of the inside of th...

  • Page 280: Caution

    43967002th rev.1 280 / oki data confidential 6. Periodic maintenance 5. Remove the fuser unit from the mfp. Caution failure to observe the caution may result in burn injury. The fuser unit gets very hot. Be very careful not to touch the fuser unit with your hands. If it got hot, stop the work and wa...

  • Page 281

    43967002th rev.1 281 / oki data confidential 6. Periodic maintenance 6.5 how to clean paper path of radf 6.5.1 clean the document transport roller and the document retainer roller. If the document transport roller is stained, it may not only stain the document but also cause the stained copy and sta...

  • Page 282

    43967002th rev.1 282 / oki data confidential 6. Periodic maintenance 3. Clean the document retainer roller. 1. Open the document table cover. 2. Clean the document retainer roller in the direction shown by the arrow by rotating the dial in the direction shown by the arrow. 4. Close the document cove...

  • Page 283

    43967002th rev.1 283 / oki data confidential 6. Periodic maintenance 6.6 how to clean under portion of radf document retainer pad of clean water mixed with some neutral detergent first. Then clean it with a clean cloth wrung out stringently of clean water once again. If the document retainer pad is ...

  • Page 284

    43967002th rev.1 284 / oki data confidential 6. Periodic maintenance 6.7 how to clean document glass and glass surface if the document glass or glass surface is stained, it causes black streaks on a printed copy and stains on the document when it reaches destination clean the document glass and glas...

  • Page 285

    Oki data confidential 7. Troubleshooting 7.1 precautions prior to repair .......................................................286 7.2 items to be checked prior to taking action on abnormal images....................................................................286 7.3 precautions when taking act...

  • Page 286

    Oki data confidential 43967002th rev. 1 286 / 7. Troubleshooting 7.1 precautions prior to repair (1) confirm the basic check items indicated in the user's manual. (2) through hearing from the user, obtain information, as far in detail as possible, on the situation concerning the fault. (3) inspect t...

  • Page 287

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 287 / 7.5 troubleshooting method if a trouble occurs in the printer, search for it by the following procedure: 7.5.1 lcd message list initializing displayed message descriptions bitmap image 1 this message is displayed before the communicati...

  • Page 288

    Oki data confidential 43967002th rev. 1 288 / 7. Troubleshooting displayed message descriptions checking sectors nnn% displays that a sector of hdd is being checked. Check process of the sector is valid to start from "management"-"storage maint setup"-check all sectors" of admin setup menu. Nnn: per...

  • Page 289

    Oki data confidential 43967002th rev. 1 289 / 7. Troubleshooting displayed message descriptions hdd error: %errcode% to hdd format select [format] to shut down select [cancel] the mfp is detected that the encrypted authentication files in hdd is broken during the initializing. This prpblem is recove...

  • Page 290

    Oki data confidential 43967002th rev. 1 290 / 7. Troubleshooting displayed message descriptions print page ppp no. Of copies iii/jjj collate printing. "print page" means the current number of printing page (ppp). "no of copies" is displayed as "iii/jjj". Iii: the number of copy in printing. Jjj: the...

  • Page 291

    Oki data confidential 43967002th rev. 1 291 / 7. Troubleshooting displayed message descriptions screen> scanning press stop key to stop scannng. %location_info% page :%scan_page% doc.Size:%doc_size% ------------------------------ scanning press stop key to stop scannng. Comm.No.:%comm_no% %location_...

  • Page 292

    Oki data confidential 43967002th rev. 1 292 / 7. Troubleshooting displayed message descriptions receiving size mode prrr indicates that it is receiving fax date. Size: size of documents mode: resolution of the receiving fax data rrr: number of the current receiving page x x x x x x x x transmitting ...

  • Page 293

    Oki data confidential 43967002th rev. 1 293 / 7. Troubleshooting displayed message descriptions transmit/receipt journal printing indicates that printing of fax communication (sending and receiving) result list. Daily journal printing indicates that printing of fax comunication (sending and receivin...

  • Page 294

    Oki data confidential 43967002th rev. 1 294 / 7. Troubleshooting warning displayed message descriptions please install %color% toner. Toner amount is low. Displayed in a combination of other message in the first line. In case of menu "admin setup"-"printer setup"-"print menu"- "printer adjust"-"low ...

  • Page 295

    Oki data confidential 43967002th rev. 1 295 / 7. Troubleshooting displayed message descriptions fuser unit near life. Notifies the fuser unit is near its life. Moreover, when set as "admin setup"-"management"- "system setup"-"near life led"=disable, alarm led is switched off. Belt unit near life. No...

  • Page 296

    Oki data confidential 43967002th rev. 1 296 / 7. Troubleshooting displayed message descriptions density black sensor error density adjustment black sensor error. Error that does not occur at user level.Displayed only in factorymode. Pu firmware does not notify this warning to cu firmware at the time...

  • Page 297

    Oki data confidential 43967002th rev. 1 297 / 7. Troubleshooting displayed message descriptions memory overflow memory overflow. Memory overflow was occurred in the collate print. Access limitation error deleted unauthorized user data. Notifies users that jobs have been cancelled because they are no...

  • Page 298

    Oki data confidential 43967002th rev. 1 298 / 7. Troubleshooting displayed message descriptions received invalid data. Press key indicates that a job has been deleted because corruption of data has been detected by the integrity verification in authentication printing. Received invalid data. Press k...

  • Page 299

    Oki data confidential 43967002th rev. 1 299 / 7. Troubleshooting error code displayed message descriptions − copy> there is no authority to copy. There is no authority to copy in color. ------------------------------ sending> there is no authority to fax. ------------------------------ to mail> ther...

  • Page 300

    Oki data confidential 43967002th rev. 1 300 / 7. Troubleshooting error code displayed message descriptions − please turn off the power. It is shown that the printer completed shutdown processing. − memory overflow. Press key indicates that memory overflow is occurred during the following functions e...

  • Page 301

    Oki data confidential 43967002th rev. 1 301 / 7. Troubleshooting error code displayed message descriptions − e-mail transmission error press key indicates that email sending was failed due to the mail server problems, network cable discnnected or network trouble (scan to email). This message is clea...

  • Page 302

    Oki data confidential 43967002th rev. 1 302 / 7. Troubleshooting error code displayed message descriptions − %tray% missing.. Please close %tray%. To cancel select [cancel] indicates that paper feed is unavailable in attempting to print from tray 3 due to removal of the paper cassette of tray 3. %tr...

  • Page 303

    Oki data confidential 43967002th rev. 1 303 / 7. Troubleshooting error code displayed message descriptions (online) wait a moment network configuration writing this appears during the nic configuration data is storing into the flash memory, as the setting was changed. (online) wait a moment network ...

  • Page 304

    Oki data confidential 43967002th rev. 1 304 / 7. Troubleshooting error code displayed message descriptions 380 paper jam! Open & check the blinking cover. Jam has occurred in paper path. Error 380 : feed alarm buzzer is sounded, when "admin setup" - "management" - "sound setup" - "paper jam alert" s...

  • Page 305

    Oki data confidential 43967002th rev. 1 305 / 7. Troubleshooting error code displayed message descriptions 423 trust paper error trust paper error: %errcode% this error occurs when capacity of specified information to be embedded exceeds the capacity that can be embedded in the woven pattern. A prin...

  • Page 306

    Oki data confidential 43967002th rev. 1 306 / 7. Troubleshooting error code displayed message descriptions 460 %tray% media mismatch. On %tray% please set paper(%media_size% %media_type%). To cancel select [cancel] the size of paper or media type in the tray does not match the print data. Load paper...

  • Page 307

    Oki data confidential 43967002th rev. 1 307 / 7. Troubleshooting error code displayed message descriptions 491 492 493 no paper on %tray% please set paper (%media_size%). To cancel select [cancel] printing request is issued to an empty tray. Load paper that was set in %media_size%. (it takes a while...

  • Page 308

    Oki data confidential 43967002th rev. 1 308 / 7. Troubleshooting error code displayed message descriptions 554 555 556 557 %color% toner regional mismatch: %errcode% the signature id of toner cartridge is not proper to the distribution channel, but the group of signature id is proper (oki regional m...

  • Page 309

    Oki data confidential 43967002th rev. 1 309 / 7. Troubleshooting error code displayed message descriptions fatal 002- 011 f0c f0d ffe fff power off/on %errcode% : fatal error a fatal error occurred. For more information, see "service calls list". The message of fatal error is specifiedby english onl...

  • Page 310

    Oki data confidential 43967002th rev. 1 310 / 7. Troubleshooting table 7-1-1 service call error list display cause error details measure restart the mfp 002: fatal error : 005: fatal error cpu exception does the error display recur? Yes no if ram dimm is installed, remove and power off/on. Cu pcb re...

  • Page 311

    Oki data confidential 43967002th rev. 1 311 / 7. Troubleshooting display cause error details measure restart the mfp. 058: fatal error * scanner controller error internal error is deteced in the scanner controller. (cause of the error is indicated by the sub number.). 01: sip internal error. 02: sca...

  • Page 312

    Oki data confidential 43967002th rev. 1 312 / 7. Troubleshooting display cause error details measure ask for inspection by oki data. 122: fatal error low voltage power supply fan error does the fan in the low voltage power supply (bottom right on the front) work normally? Is the fan connector connec...

  • Page 313

    Oki data confidential 43967002th rev. 1 313 / 7. Troubleshooting display cause error details measure ask for inspection by oki data. 155: fatal error fuser unit fuse is blown. Is the fuser unit installed normally ? Does the error recurr? No yes yes after cleaning the connectors of the fuser unit, re...

  • Page 314

    Oki data confidential 43967002th rev. 1 314 / 7. Troubleshooting display cause error details measure ask for inspection by oki data. 181: fatal error 182: fatal error option unit i/ f error (181 =duplex unit, 182 = option tray) does the error recurr? Does the error recurr? Yes yes turn off the power...

  • Page 315

    Oki data confidential 43967002th rev. 1 315 / 7. Troubleshooting display cause error details measure restart the mfp. 923: fatal error black image drum lock error k id does not rotate normally. Does the error display recur even after turning off the power once and back on? Yes yes check that the k i...

  • Page 316

    Oki data confidential 43967002th rev. 1 316 / 7. Troubleshooting 7.5.2 troubleshooting note! When an attempt is going to be made to replace the pu pcb, be sure to read the data contents of the eeprom chip from the old pu pcb beforehand, and copy the data contents into the new pcb after the new pu pc...

  • Page 317

    Oki data confidential 43967002th rev. 1 317 / 7. Troubleshooting 7.5.2.(1) lcd display error memo for the numbers from through after name of the respective connectors, refer to 7.5.2.(19) “wiring diagram”. (1-1) lcd does not display anything. Check item check work action to be taken at ng (1-1-1) ch...

  • Page 318

    Oki data confidential 43967002th rev. 1 318 / 7. Troubleshooting (1-2) from the startup screen after power-on: check item check work action to be taken at ng (1-2-1) check the system connection connection between the low voltage power supply unit and the mza pcb check if the cable from the low volta...

  • Page 319

    Oki data confidential 43967002th rev. 1 319 / 7. Troubleshooting (2-2) abnormal sound is heard check item check work action to be taken at ng (2-2-1) check loss of synchronization of motor (driver error) operating conditions of the respective motors check if operations of the respective motors are n...

  • Page 320

    Oki data confidential 43967002th rev. 1 320 / 7. Troubleshooting (2-3) bad odors are generated. Check item check work action to be taken at ng (2-3-1) locating the exact position of generating bad odor fuser unit remove the fuser unit and check the odor. Implement item (2-3-2). Low voltage power sup...

  • Page 321

    Oki data confidential 43967002th rev. 1 321 / 7. Troubleshooting (3) error number and location of the cause of the error when jam occurs error no. Jam contents location of the cause of the jam related sensors removal method when jam occurs 370 duplex reversal j1 dup-in, dup-r jam removal method 371 ...

  • Page 322: Caution

    Oki data confidential 43967002th rev. 1 322 / 7. Troubleshooting jam recovery method remove the jammed paper. Front cover block (code: 372, 380, 390, 391, 400) open the front cover. If either top end or rear of a jammed paper is visible, draw out the jammed paper gently with care. When code 400 occu...

  • Page 323

    Oki data confidential 43967002th rev. 1 323 / 7. Troubleshooting (4) raise the jam release levers (at two locations) and draw out the jammed paper in the direction (direction is strictly specified) shown by the arrow (toward front of a printer) gently with care. (5) hold the hand and return the fuse...

  • Page 324

    Oki data confidential 43967002th rev. 1 324 / 7. Troubleshooting (3) draw out the jammed paper gently with care. If top of the jammed paper is visible. Draw out the jammed paper toward inside of a printer gently with care. If both top end and rear end of the jammed paper are invisible. Move the jamm...

  • Page 325

    Oki data confidential 43967002th rev. 1 325 / 7. Troubleshooting jam recovery method second tray unit (option) (code: 391, 393) this manual describes the jam clear method using the tray 2 as an example. Tray 3 can also be cleared of jam in the same method. (1) remove the paper tray from the second t...

  • Page 326

    Oki data confidential 43967002th rev. 1 326 / 7. Troubleshooting (4) open the inside cover. Jammed document dial document document tray inside cover inside cover (5) if top end of the jammed paper is visible, pull it out gently. If top end of the jammed paper is not visible, close the inside cover a...

  • Page 327

    Oki data confidential 43967002th rev. 1 327 / 7. Troubleshooting 7.5.2.(3) paper feed jam (error 391: 1st tray) (3-1) jam occurs immediately after the power is turned on. (1st tray) check item check work action to be taken at ng (3-1-1) check the condition of the paper running path paper running pat...

  • Page 328

    Oki data confidential 43967002th rev. 1 328 / 7. Troubleshooting check item check work action to be taken at ng (3-2-4) check the system connection paper feed motor drive cable check the connection condition of the cables. Check if the connector is connected in the half-way only or not, and check if...

  • Page 329

    Oki data confidential 43967002th rev. 1 329 / 7. Troubleshooting 7.5.2.(4) feed jam (error code 380) (4-1) jam occurs immediately after the power is turned on. Check item check work action to be taken at ng (4-1-1) check the condition of the paper running path paper running path of the front unit op...

  • Page 330

    Oki data confidential 43967002th rev. 1 330 / 7. Troubleshooting check item check work action to be taken at ng (4-2-4) check the system connection paper feed motor drive cable check the connection condition of the cables. Check if the connector is connected in the half-way only or not, and check if...

  • Page 331

    Oki data confidential 43967002th rev. 1 331 / 7. Troubleshooting (5-2) jam occurs immediately after paper feed is started. (multipurpose tray) check item check work action to be taken at ng (5-2-1) check the condition of the paper running path paper running path of the multipurpose tray check if pap...

  • Page 332

    Oki data confidential 43967002th rev. 1 332 / 7. Troubleshooting 7.5.2.(6) paper running jam (error code 381: (6-1) jam occurs immediately after the power is turned on. Check item check work action to be taken at ng (6-1-1) check the condition of the paper running path paper running path of the fron...

  • Page 333

    Oki data confidential 43967002th rev. 1 333 / 7. Troubleshooting check item check work action to be taken at ng (6-2-4) check the system connection paper feed motor drive cable, id motor drive cable, belt motor drive cable, id up motor drive cable, fuser motor drive cable check the connection condit...

  • Page 334

    Oki data confidential 43967002th rev. 1 334 / 7. Troubleshooting (6-4) jam occurs immediately after paper has reached the fuser. Check item check work action to be taken at ng (6-4-1) motor operation check fuser motor confirm that the fuser motor works normally by using the motor & clutch test of th...

  • Page 335

    Oki data confidential 43967002th rev. 1 335 / 7. Troubleshooting check item check work action to be taken at ng (7-1-4) check the system connection signal cable for motor driver pcb, exit sensor cable or fuser in sensor cable check that ffc is normally inserted at the relay connenctor of pu pcb, and...

  • Page 336

    Oki data confidential 43967002th rev. 1 336 / 7. Troubleshooting (7-3) paper unloading jam occurs in the middle of paper running path. Check item check work action to be taken at ng (7-3-1) motor operation check fuser motor confirm that the fuser motor works normally by using the motor & clutch test...

  • Page 337

    Oki data confidential 43967002th rev. 1 337 / 7. Troubleshooting (8-2) two-sided printing jam occurs during taking in the paper into duplex unit. Check item check work action to be taken at ng (8-2-1) solenoid operation check duplex solenoid confirm that the duplex solenoid works normally by using t...

  • Page 338

    Oki data confidential 43967002th rev. 1 338 / 7. Troubleshooting (8-4) two-sided printing jam occurs during transporting paper inside the duplex unit. Check item check work action to be taken at ng (8-4-1) sensor lever operation check dup-r, dup-f sensor lever remove the duplex unit and check moveme...

  • Page 339

    Oki data confidential 43967002th rev. 1 339 / 7. Troubleshooting 7.5.2.(10) id unit up/down error (service call 140 to 143) (10-1) error occurs when the id unit moves down check item check work action to be taken at ng (10-1-1) check the mechanical load during the up movement mechanical load during ...

  • Page 340

    Oki data confidential 43967002th rev. 1 340 / 7. Troubleshooting 7.5.2.(11) fuser unit error (error 170 to 177) (11-1) jam occurs immediately after the power is turned on. Check item check work action to be taken at ng (11-1-1) thermistor is defective note) upper thermistor, lower thermistor, frame ...

  • Page 341

    Oki data confidential 43967002th rev. 1 341 / 7. Troubleshooting 7.5.2.(12) motor fan error (error code 122, 127, 051) (12-1) the low voltage power supply fan does not rotate immediately after the power is turned on. Check item check work action to be taken at ng (12-1-1) wiring conditions of the ca...

  • Page 342

    Oki data confidential 43967002th rev. 1 342 / 7. Troubleshooting 7.5.2. (14) option unit cannot be recognized. (14-1) duplex unit cannot be recognized. Check item check work action to be taken at ng (14-1-1) duplex pcb duplex motor check if the duplex unit of mc860 specification is being used or not...

  • Page 343

    Oki data confidential 43967002th rev. 1 343 / 7. Troubleshooting 7.5.2.(15) led head cannot be recognized. (error code 131, 132, 133, 134) (15-1) service call 131 to 134 (led head missing) check item check work action to be taken at ng (15-1-1) check the system connection connecting condition at the...

  • Page 344

    Oki data confidential 43967002th rev. 1 344 / 7. Troubleshooting note! Toner sensor operation check method using the switch scan function of the self-diagnostic mode. (1) how to check operation of the toner sensor at the printer side. 1. Status change of the toner sensor can be checked from the oper...

  • Page 345

    Oki data confidential 43967002th rev. 1 345 / 7. Troubleshooting 7.5.2.(17) fuse cut error (error codes 150 to 155) (17-1) fuse cut error check item check work action to be taken at ng (17-1-1) check the system connection ffc connecting the pu pcb and the toner sensor pcb (prz pcb) check if the conn...

  • Page 346

    Oki data confidential 43967002th rev. 1 346 / 7. Troubleshooting hvolt p c i c u fuser right-end fan shutter solenoid fuser unit motor (dc) belt motor id motor (dc) id up motor hopping motor fuser cooling fan2 rfid antenna board-pol toner-low sensor toner-low sensor toner-low sensor toner-low sensor...

  • Page 347

    Oki data confidential 43967002th rev. 1 347 / 7. Troubleshooting 7.5.3 troubleshooting the abnormal images a overall faded-out blurred b stain on white print c entirely white d black banding/black streaking in vertical direction e cyclic abnormality f white banding/white streaking in vertical direct...

  • Page 348

    Oki data confidential 43967002th rev. 1 348 / 7. Troubleshooting 7.5.3.(1) color has faded-out and blurred entirely. (refer to figure 7-2 a) (1-1) color are faded-out and blurred. Check item check work action to be taken at ng (1-1-1) toner residual amount of toner confirm that the message “please i...

  • Page 349

    Oki data confidential 43967002th rev. 1 349 / 7. Troubleshooting 7.5.3.(2) stain on white print (refer to fig. 7-2 b) (2-1) stain on white print (partial stain) check item check work action to be taken at ng (2-1-1) id unit exposure of drum to light has the drum been left in the locations where drum...

  • Page 350

    Oki data confidential 43967002th rev. 1 350 / 7. Troubleshooting 7.5.3.(3) all white page print (refer to fig. 7-2 c) (3-1) all white page print on paper check item check work action to be taken at ng (3-1-1) toner condition residual amount of toner check that sufficient amount toner remains inside ...

  • Page 351

    Oki data confidential 43967002th rev. 1 351 / 7. Troubleshooting 7.5.3.(5) cyclic abnormal print (refer to fig. 7-2 e) (5-1) cyclic abnormal print in vertical direction. Check item check work action to be taken at ng (5-1-1) cycle image drum check if the cycle is 94. 3mm. Replace the id unit. Develo...

  • Page 352

    Oki data confidential 43967002th rev. 1 352 / 7. Troubleshooting 7.5.3.(7) all black page print (7-1) all black page print on paper check item check work action to be taken at ng (7-1-1) high voltage supply contacting condition ch terminal confirm that the terminal coming from the high voltage termi...

  • Page 353

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 353 / 7.5.4 action after forced initialization of flash the following data are deleted or initialized by forced initialization (flash format) of flash (1) data that are deleted by initialization • e-mail address registration data • abbrev. D...

  • Page 354

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 354 / 7.5.5 network troubleshooting (1) print cannot be activated from utilities. Check item check work action to be taken at ng (1) check the link lamp check if the link lamp (green) is illuminating or not. Check that hub and printer are co...

  • Page 355

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 355 / 7.5.5.1.1 is the certificate created? Log-on in as the administrator, and select “security” “encryption (ssl/tls)”. If the following screen is displayed, certificate of the printer is not created yet. (the same screen is displayed when...

  • Page 356

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 356 / press “send”. 7.5.5.1.3 check version number of the web browser.” check version number of the web browser in use. How to check version number. For internet explorer launch the browser and select “help” “version information”. Recommende...

  • Page 357

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 357 / for netscape launch the web browser and select “help” “netscape”. Recommended version is netscape 6 and higher. Solution: install the newest web browser. If any version that is older than the recommended version is used, communication ...

  • Page 358

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 358 / change encryption strength with adminmanager 1. Launch adminmanager and select (by highlighting) a desired printer from the printer list. 5. Check the “encryption strength”. 2. Press the “oki device setup” button, or alternately select...

  • Page 359

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 359 / 9. If the printer is displayed in the printer list, the setup is complete with success. Solution: set the printer encryption strength to “weak”. How to change encryption strength with telnet note! Telnet cannot be used by default. To c...

  • Page 360

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 360 / select the menus in this order: [4: security config] [5: cipher (ssl/tls)] [2: cipher strength]. Then, change the cipher strength as desired (1: strong, 2: standard, 3: weak)..

  • Page 361

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 361 / 7.5.5.2 print operation is not possible if print operation is not possible by using the encrypted ipp printer, check the followings. Establish connection by ”https://. 1) if the printer setting page is displayed, the followings are pro...

  • Page 362

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 362 / 7.5.5.3 cannot create certificate when certificate cannot be created, the following causes are probable. Take an appropriate measure by referring to the following items. * required input items are not fully entered refer to section “7....

  • Page 363

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 363 / 7.5.4.4.2 “network card is initialized” if network card is initialized (to default setup) while creation of certificate of certification authority is in progress (during the period starting from creation of csr up until installation of...

  • Page 364

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 364 / 3. The “certificate import wizard” is displayed. Install certificate in accordance with the displayed procedure. Select “automatically select the certificate store based on the types of certificate”. Then, the certificate will be insta...

  • Page 365

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 365 / 7.5.5.5 other questionnaires other probable questionnaires are described below. 7.5.5.5.1 time required for creation of certificate time required for creation of certificate time is shown for each key size. (it can change in the range ...

  • Page 366

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 366 / 7.5.5.5.6 the error message “the security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority” is displayed. If this error is indicated,...

  • Page 367

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 367 / 3. The “certificate import wizard” is displayed. Install certificate in accordance with the displayed procedure. Select “automatically select the certificate store based on the types of certificate”. Then, the certificate will be insta...

  • Page 368

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 368 / 7.5.5.6 restrictions when using internet explore 7 several restrictions are imposed when using internet explore 7. This is because security restriction became more severe in ie7. 7.5.5.6.1 warning indication when ssl is made valid by s...

  • Page 369

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 369 / 7.6 fuse check if the following error is issued, check the corresponding fuse of the cu control board, pu control board and high voltage power supply board. (refer to table 7-6.) table 7-6 fuse error fuse name error description insert ...

  • Page 370

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 370 / 7.7 moving the mc860 and transportation method 7.7.1 moving the mc860 1. Set the [mirror carriage mode] to on. Press the key. Enter the administrator password and press [enter]. Press [user install]. Press [admin setup] memo by default...

  • Page 371

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 371 / cap tur n the two screws with the supplied dedicated tool in the direction of arrow to fix the mirror. Dedicated tool screw remove the two caps. Return the two caps that are removed in step to the original position. Return the document...

  • Page 372

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 372 / 2. Remove the followings. • power cord, earth wire • cables • papers in the trays 3. Be sure to hold the mc860 with three persons or more to transport. Note! After moving the mc860, be sure to release the mirror carriage lock before tu...

  • Page 373

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 373 / cap press [ ] two times and select [user install] screen - [3/3]. Press the [mirror carriage mode] screen prompting your confir mation is displayed, press [yes]. Remove the two caps. Dedicated tool return the two caps that are removed ...

  • Page 374

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 374 / press [close]. Press [close]. Press the key. 2. Remove the followings. • power cord, earth wire • cables • papers in the trays 3. Pull the document table lock lever to the front to release the lock, and raise the document table. Press ...

  • Page 375: Caution

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 375 / 6. Fix the junction between the image drum cartridge and toner cartridge with vinyl adhesive tape. Note! Pack the image drum cartridge with the mfp before transport. Securely seal the junction with vinyl tape so that toner never comes ...

  • Page 376

    Oki data confidential 7. Troubleshooting 43967002th rev. 1 376 / 9. Separate the nit. If add-on tray unit is not installed, go to step 10. When separating the mc860, separate it by reversing the steps of installation. For details, refer to “add-on tray unit” (basic operation edition). 10. Protect th...

  • Page 377

    Oki data confidential 8. Connection diagrams 8.1 resistance value check ..........................................................378 8.2 parts location ..........................................................................382.

  • Page 378

    43967002th rev.1 378 / oki data confidential 8. Connection diagrams 8.1 resistance value check unit circuit diagram and configuration part drawing resistance value transport belt motor red brown yellow blue m 1 2 3 4 between pin-1 and pin-2: 3.4 between pin-3 and pin-4: 3.4 id motor f1 across f1: le...

  • Page 379

    43967002th rev.1 379 / oki data confidential 8. Connection diagrams unit circuit diagram and configuration part drawing resistance value id up/down motor m 1 2 3 4 between pin-1 and pin-2: 6.1 between pin-3 and pin-4: 6.1 fuser motor ip1 across ip1: less than 1.

  • Page 380

    43967002th rev.1 380 / oki data confidential 8. Connection diagrams unit circuit diagram and configuration part drawing resistance value paper feed motor m 1 2 3 4 between pin-1 and pin-2: 3.4 between pin-3 and pin-4: 3.4 both-side print motor m 1 2 3 4 between pin-1 and pin-2: 2.4 between pin-3 and...

  • Page 381

    43967002th rev.1 381 / oki data confidential 8. Connection diagrams unit circuit diagram and configuration part drawing resistance value fuser unit 1 2 3 4 5 6 7 a7 a6 a5 a4 a3 a2 a1 b6 b5 b4 b3 b2 b1 1 2 3 4 5 6 upper #2 350w upper #1 800w lower 50w 3 1 2 4 13p-rwzv-k4gg-p4 13p-rwzv-k4gg-p4 czhr-07...

  • Page 382

    43967002th rev.1 382 / oki data confidential 8. Connection diagrams 8.2 parts location (1) print engine controller pcb (pvm.Pcb) component side fet3 fet4 rm4 rm3 rm5 r67 r99 r86 size hopidup q10 q6 q3 q14 q15 q4 cp5 c22 d4 f5 d16 r64 r65 powled1 r72 r75 r98 r07 r03 r78 f4 c25 c26 bf25 r57 cp4 d3 1 9...

  • Page 383

    43967002th rev.1 383 / oki data confidential 8. Connection diagrams (2) main controller pcb (tb2.Pcb) component side c161 c160 led4 led7 led9 r129 r130 c154 dl mdde ic_vref cp12 2 1 rm74 cled1 cled2 p ad33vi testpin c87 rm72 ic7 lcs1 rm81 +ccp1 ic6 rm58 1 a y a y k 1 1 2 68 67 11 1 10 10 20 20 cif2 ...

  • Page 384

    43967002th rev.1 384 / oki data confidential 8. Connection diagrams soldering side c774 c773 c743 c734 c735 c725 c717 c712 c711 c703 c693 r652 r647 r643 r642 c705 c704 c762 c763 c764 c752 c753 c744 c736 c718 c713 c707 r823 r822 cc501 f504 c828 c825 c824 r782 c787 rm586 rm590 bf505 r704 r701 rm585 rm...

  • Page 385

    43967002th rev.1 385 / oki data confidential 8. Connection diagrams c673 c664 c656 c655 c653 c652 c628 c627 c612 c611 c615 c631 c605 r591 r690 c696 c698 c697 c659 c658 bf501 r667 r666 osc502 c593 c569 r543 r548 r547 r546 rm622 rm619 c548 c547 rm637 c577 c557 c614 c620 c643 c586 c58 5 c590 c592 c591 ...

  • Page 386

    43967002th rev.1 386 / oki data confidential 8. Connection diagrams (5) both-side print control pcb (v7y-4.Pcb) component side soldering side main1 1 j11 13 j8 j9 j20 cp2 sns03 sns12 1 1 6 6 j24 j21 j18 osc j3 j26 j2 j4 j12 j13 j25 j19 j17 j1 j31 j32 j33 j29 j27 j6 j7 j10 j28 j5 j15 j16 j30 j34 j35 ...

  • Page 387

    43967002th rev.1 387 / oki data confidential 8. Connection diagrams (6) second tray control pcb (v7y-3.Pcb) component side soldering side main1 main2 1 1 j11 13 14 j8 j9 j20 cp2 sns03 sns12 1 1 1 6 5 6 j24 j21 j18 osc j3 j26 j2 j4 j12 j13 j25 j19 j17 j1 j31 j32 j33 j29 j27 j6 j7 j10 j28 j5 j15 j16 j...

  • Page 388

    43967002th rev.1 388 / oki data confidential 8. Connection diagrams (7) control panel pcb (prp.Pcb) component side soldering side (8) toner low sensor pcb (prz.Pcb) s1 s6 d2 d1 s7 j2 s5 ic1 s8 sw4 sw3 s3 sw2 sw1 j13 s2 sw6 sw5 j8 j5 j6 j7 j4 s19 s20 j14 s24 j11 j15 cn cp1 s10 s11 1 9 r515 r514 r502 ...

  • Page 389

    43967002th rev.1 389 / oki data confidential 8. Connection diagrams (9) entrance sensor pcb (rsf.Pcb) wr in2 in 1 cn r1 r2 5 1 (10) color adjustment sensor pcb (prc.Pcb) (11) high-voltage power supply pcb * the specified article numbers comply with the rspl. Cn4 cn2 cn3 cn1 tr-k tr-m tr-y tr-c s n s...

  • Page 390

    43967002th rev.1 390 / oki data confidential cn7 cn3 cn6 cn2 to lo w-v oltage f an to mza pcb po wer connector to pc pcb po wer connector note! Cn6: a c input v oltage setting selecting connector shor ting plug f or 100v system is inser ted. Shor ting plug for cn6 8. Connection diagrams fuse contact...

  • Page 391

    43967002th rev.1 391 / oki data confidential 8. Connection diagrams fuse transfer belt unit (for consumable items) transfer belt unit driver relay pcb (p6y pcb) contact contact fuse (14) transfer belt unit.