Oki OKIFAX 5780 User Manual - Problem Solving
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User’s Guide: English
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Internet Support
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
For more information, refer to “Service and Support, Internet
Support.”
Problem Solving
General Information
Here are some general things to check before proceeding with
detailed troubleshooting.
·
Is the machine plugged in and turned on?
·
Are the connections (power, telephone, and interface)
secure?
·
Is the product being operated under the proper ambient
conditions?
·
Does the paper being used meet the specifications for
this product?
·
Is the paper properly installed?
·
Have the image drum and toner been replaced as
recommended?
·
Are the image drum and toner properly installed?
·
Are OKI consumables being used?