PACIFIC CYCLE Kulana Tandem Owner's Manual - Warranty
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Limited Warranty and Policy on Replacement
Procedures and Responsibilities
Your purchase includes the following warranty which is
in lieu of all other express warranties . This warranty is
extended only to the initial consumer purchaser for non
commercial use only . No warranty registration is re-
quired. This warranty gives you specific legal rights and
you may have other rights which vary from state to
state .
FRAME
Steel frames are guaranteed against faulty materials and
workmanship for as long as the initial consumer purchas-
er has the bicycle, subject to the condition of the war-
ranty listed below . Aluminum and dual suspension frames
are guaranteed against manufacturing defects for a pe-
riod of 5 years. If frame failure should occur due to faulty
materials or workmanship during the guarantee period,
the frame will be replaced . For frame replacement under
this Pacific Limited Warranty, contact us, stating the na-
ture of the failure, model number, date received and the
name of the store from which the bike was received, at
the address given on this page . Frame must be returned
Warranty
9
for inspection at customer’s expense. Please note: the
fork is not part of the frame . A lifetime warranty on your
frame does not guarantee that the product will last for-
ever . The length of the useful life cycle will vary depend-
ing on the type of bike, riding conditions and care the bi-
cycle receives . Competition, jumping, downhill racing,
trick riding, trial riding, riding in severe conditions or cli-
mates, riding with heavy loads or any other non-stan-
dard use can substantially shorten the useful product life
cycle . Any one or a combination of these conditions may
result in an unpredictable failure that is not covered by
this warranty . All bicycles and frame sets should be peri-
odically checked by an authorized dealer for indications
of potential problems, inappropriate use or abuse . These
are important safety checks and are very important to
help prevent accidents, bodily injury to the rider and
shortened useful product life cycle .
PARTS
All other parts of the unit except Normal Wear Parts are
warranted against defective materials and workmanship
for a period of 1 year from the date of purchase by the
initial consumer purchaser, subject to the Terms and