Pacific Digital U-30109 User manual - page 18
USB Troubleshooting
USB TROUBLESHOOTING
PROBLEM 1: After your computer boots up, Windows
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does not detect the
PDC drive and assign it a unique drive letter.
REASON 1: The PDC Drive and/or USB 2.0 controller is not properly connected
or has a Driver conflict.
Step 1. Shut down your system and power it off along with the peripheral
devices.
Step 2. Check the USB cable and verify that it is connected properly to USB
2.0 controller and to the back of the PDC drive.
Step 3. Check the power supply on the PDC drive for a secure connection.
Step 4. Power on your computer, and the PDC drive. The Busy light on the
PDC drive will flash several times when indicating the drive has received
power.
Step 5. Click on the Windows
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“START” button (usually located at the
bottom left of the screen).
Step 6. Select “SETTINGS” then the “CONTROL PANEL” option from the
displayed menu.
Step 7. Double click on the “SYSTEM” icon. The “SYSTEM
PROPERTIES” window will pop up.
Step 8. For Windows
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98/ME Select the “DEVICE MANAGER” tab.
You should see a complete alphabetical list of all the peripherals that interface
with your CPU.
Step 8. For Windows
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2000 Select the “HARDWARE” tab then Select the
“DEVICE MANAGER” tab. You should see a complete alphabetical list of
all the peripherals that interface with your CPU.
Step 9. Double click on the “CDROM” item. This will give a list of all the
devices that are recognized by the operating system as a CD-ROM drive.
Verify that the CD-RW drive is one of the drives recognized as a CD-ROM
device.
Step 10. Double click on the “UNIVERSAL SERIAL BUS
CONTROLLERS” item. This will give a list of all the devices that are
recognized by the operating system as USB. Verify that the USB 2.0 controller
is one of the items recognized.
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