© 2007 panasonic ha air-conditioning (m) sdn. Bhd. (11969-t). All rights reserved. Unauthorized copying and distribution is a violation of law. Order no. Mac0706026c2 air conditioner cs-he9gke cu-he9gke cs-he12gke cu-he12gke table of contents page page 1 safety precaution ---------------------------...
2 14.1. Refrigeration cycle system --------------------------- 42 14.2. Breakdown self diagnosis function ---------------- 44 14.3. Error codes table---------------------------------------- 45 15 disassembly and assembly instructions --------------- 46 15.1. Disassembly of indoor unit --------------...
3 1. The equipment must be earthed. It may cause electrical shock if grounding is not perfect. 2. Do not install the unit at place where leakage of flammable gas may occur. In case gas leaks and accumulates at surrounding of the unit, it may cause fire. 3. Carry out drainage piping as mentioned in i...
4 2 specifications 2.1. Cs-he9gke cu-he9gke item unit indoor unit outdoor unit performance test condition eurovent c o o l i n g capacity kw 2.60 (0.60 ~ 3.00) kcal/h 2240 (520 ~ 2580) eer w/w 5.10 (5.00 ~ 4.29) kcal/hw 4.39 (4.33 ~ 3.69) noise level db-a (h/l/q-lo) 39 / 26 / 23 46 power level db 52...
5 1. Cooling capacities are based on indoor temperature of 27 °c d.B. (80.6°f d.B.), 19.0°c w.B. (66.2°f w.B.) and outdoor air temperature of 35 °c d.B. (95°f d.B.), 24°c w.B. (75.2°f w.B.) 2. Heating capacities are based on indoor temperature of 20 °c d.B. (68°f d.B.) and outdoor air temperature of...
6 2.2. Cs-he12gke cu-he12gke item unit indoor unit outdoor unit performance test condition eurovent c o o l i n g capacity kw 3.50 (0.60 ~ 4.00) kcal/h 3010 (520 ~ 3440) eer w/w 4.12 (5.00 ~ 3.81) kcal/hw 3.54 (4.33 ~ 3.28) noise level db-a (h/l/q-lo) 42 / 29 / 26 high 48 power level db 55 61 h e a ...
7 1. Cooling capacities are based on indoor temperature of 27 °c d.B. (80.6°f d.B.), 19.0°c w.B. (66.2°f w.B.) and outdoor air temperature of 35 °c d.B. (95°f d.B.), 24°c w.B. (75.2°f w.B.) 2. Heating capacities are based on indoor temperature of 20 °c d.B. (68°f d.B.) and outdoor air temperature of...
8 3 features • product - four modes of operation selection - powerful mode to reach the desired room temperature quickly with full power and a strong airflow - quiet mode to provide a quiet environment by reducing the indoor unit operating airflow sound - 24-hour on timer and off timer setting - air...
9 4 location of controls and components 4.1. Product overview 4.1.1. Indoor unit 4.1.2. Outdoor unit 4.1.3. Remote control.
10 5 dimensions 5.1. Indoor unit.
11 5.2. Outdoor unit.
12 6 refrigeration cycle diagram.
13 7 block diagram.
14 8 wiring connection diagram 8.1. Indoor unit.
15 8.2. Outdoor unit.
16 9 electronic circuit diagram 9.1. Indoor unit.
17 9.2. Outdoor unit.
18 10 printed circuit board 10.1. Indoor unit 10.1.1. Main printed circuit board 10.1.2. Indicator panel.
19 10.2. Outdoor unit 10.2.1. Main printed circuit board.
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21 11 installation instruction 11.1. Select the best location indoor unit • there should not be any heat source or steam near the unit. • there should not be any obstacles blocking the air circulation. • a place where air circulation in the room is good. • a place where drainage can be easily done. ...
22 11.3. Indoor unit 11.3.1. How to fix installation plate the mounting wall is strong and solid enough to prevent it from the vibration. 1. Mount the installation plate on the wall with 5 screws or more. (if mounting the unit on the concrete wall, consider using anchor bolts.) • line according to t...
23 3. For the embedded piping (this can be used for left rear piping and left bottom piping also.).
24 11.3.4. Connect the cable to the indoor unit 1. The inside and outside connecting cable can be connected without removing the front grille. 2. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 5 × 1.5 mm 2 flexible cord, type designation 245 iec 57 o...
25 11.4. Outdoor unit 11.4.1. Install the outdoor unit • after selecting the best location, start installation according to indoor/outdoor unit installation diagram. 1. Install at least 40 cm above the ground. Do not install the unit on the floor. 2. Fix the unit on concrete or rigid frame firmly an...
26 11.4.3. Evacuation of the equipment when installing an air conditioner, be sure to evacuate the air inside the indoor unit and pipes in the following procedure. 1. Connect a quick-coupling charging hose to the low and high sides of a charging set and to the service port of the 3-way valve. • be s...
27 4. Attach the control board cover back to the original position with the screw..
28 12 operation and control 12.1. Basic function inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer mai...
29 12.1.5. Automatic operation • this mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode, indoor intake air temperature and outdoor air temperature. • during operation mode judgment, indoor fan motor (with speed of l...
30 ii. Auto fan speed [cooling, dry] • according to room temperature and setting temperature, indoor fan speed is determined automatically. • the indoor fan will operate according to pattern below. [heating] • according to indoor pipe temperature, automatic heating fan speed is determined as follows...
31 12.1.8. Airflow direction control 12.1.8.1. Horizontal and vertical directions vertical louver is controlled by remote control: the vertical airflow direction button on the remote controller and by each operation mode, as shown in the table below. Cooling operation mode manual operation vertical ...
32 • the vertical louver is closed when the unit is turned off with the remote controller. (stop position) • the vertical louver is fully opened and move to the setting position when the unit is turned on with the remote controller. • the vertical louver remains at open position when the unit is tur...
33 12.1.9. Horizontal airflow direction control 12.1.10. Quiet operation (cooling mode/cooling area of dry mode) a. Purpose to provide quiet cooling operation compare to normal operation. B. Control condition a. Quiet operation start condition • when “quiet” button at remote control is pressed. Quie...
34 c. Control contents 1. Auto fan speed is changed from normal setting to quiet setting of respective fan speed. This is to reduce sound of hi, me, lo for 3db. 2. Manual fan speed for quiet operation is -1 step from setting fan speed. 12.1.11. Quiet operation (heating) a. Purpose to provide quiet h...
35 12.1.13. On timer control on timer can be set using remote control, the unit with timer set will start operate earlier than the setting time. This is to provide a comfortable environment when reaching the set on time. 60 minutes before the set time, indoor (at fan speed of lo-) and outdoor fan mo...
36 12.2. Protection control 12.2.1. Protection control for all operations 12.2.1.1. Time delay safety control 1. The compressor will not starts for 3 minutes after stop of the operation. 2. This control is not applicable if the power supply is cut off and on again or after 4-way valve deices conditi...
37 12.2.1.5. Compressor overheating prevention control instructed frequency for compressor operation will be regulated by compressor discharge temperature. The changes of frequency are as below figure. If compressor discharge temperature exceeds 110 °c, compressor will stop, occurs 4 times per 20 mi...
38 12.2.2. Protection control for cooling & soft dry operation 12.2.2.1. Outdoor air temperature control • the compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below. • this control will begin 1 minute after the compressor starts. 12.2....
39 12.2.3.2. Outdoor air temperature control • the maximum current value is regulated when the outdoor air temperature rises above 14 °c in order to avoid compressor over- loading. 12.2.3.3. Overload protection control • the compressor operating frequency is regulated in accordance to indoor heat ex...
40 13 servicing mode 13.1. Auto off/on button 1. Auto operation mode the auto operation will be activated immediately once the auto off/on button is pressed. This operation can be used to operate air conditioner with limited function if remote control is misplaced or malfunction. 2. Test run operati...
41 13.3. Remote control button 13.3.1. Set button • to check current remote control transmission code - press for more than 10 seconds. • to change the air quality sensor sensitivity - press and release with pointer. - press the timer decrement button to select sensitivity: 1. Low sensitivity 2. Sta...
42 14 troubleshooting guide 14.1. Refrigeration cycle system in order to diagnose malfunctions, make sure that there are no electrical problems before inspecting the refrigeration cycle. Such problems include insufficient insulation, problem with the power source, malfunction of a compressor and a f...
43 14.1.1. Relationship between the condition of the air conditioner and pressure and electric current • carry out the measurements of pressure, electric current, and temperature fifteen minutes after an operation is started. Cooling mode heating mode low pressure high pressure electric current duri...
44 14.2. Breakdown self diagnosis function 14.2.1. Self diagnosis function (three digits alphanumeric code) • once abnormality has occurred during operation, the unit will stop its operation, and timer led blinks. • although timer led goes off when power supply is turned off, if the unit is operated...
45 14.3. Error codes table note: “o” - frequency measured and fan speed fixed. The memory data of error code is erased when the power supply is cut off, or press the auto switch until “beep” sound heard following by pressing the “check” button at remote control. Although operation forced to stop whe...
46 15 disassembly and assembly instructions 15.1. Disassembly of indoor unit 15.1.1. Removal of the front grille fig. 1 1. Lift to open the horizontal vane gently. Remove the 2 caps and 2 screws at the bottom of discharge vane. (fig.1) fig. 2 2. Remove the front panel by pressing lever arm with fing...
47 fig. 3 3. Remove the top panel by pressing the triangle marks. (fig.3) 4. Remove the screw (one) in center part of the unit. (fig.3) 5. Remove the front grille by releasing the 4 hooks at the top of the front grille. Hold both side of the front grille and remove it by pulling up and toward you ge...
48 fig. 5 1. Remove the control board cover. (fig.4) 2. Remove the screw at the control board then pull out the control board. (fig.5) 3. Release cn-th from evaporator. (fig.5) 4. Release earth wire screw from the evaporator. (fig.5) 5. Disconnect below connectors from pcb. (fig.5) • terminal fg grn...
49 fig. 8 6. Remove the control boards cover (l) by releasing the hooks then remove the pcb from the control board cover (l). (fig.8) 15.1.4. Removal of fan motor and cross-flow fan fig. 9 1. Remove particular piece. (fig.9) 2. Remove the drain hose from the unit. (fig.9).
50 fig. 10 3. Remove connector at the gear complete. (fig.10) 4. Release screw at gear complete then remove the gear complete. (fig.10) 5. Pull the discharge grille downward then removed it. (fig.9) fig. 11 6. Remove the fan motor cover by removing four screws from the fan motor cover. (fig.11).
51 fig. 12 7. Remove the screw on the left side of evaporator. (fig.12) fig. 13 8. Loosen the screw between the cross-flow fan and fan motor. (fig.13) 9. Remove the bearing. (fig.12).
52 fig. 14 10. Lift up the evaporator and remove the cross-flow fan from the unit by pulling it to the left and downward. (fig. 14) fig. 15 11. Pull out the fan motor. (fig.15).
53 15.1.5. Removal of terminal board complete fig. 16 fig. 17 1. Detach the power supply cord screw. (fig.17) 2. Remove screw at terminal board complete. (fig.17) 3. Remove two particular pieces, the terminal board complete. (fig.16) 4. Removed live (brown) and neutral (blue) wire. (fig.17) 15.1.6. ...
54 15.2. Disassembly of outdoor unit 15.2.1. Removal of cabinet top plate and cabinet front plate 1. Remove the screws (three: two on the right side and one on the left side) and the cabinet top plate. 2. Remove the screws (six: three on the upper side and another three on the lower side) on the cab...
55 15.2.3. Removal of control box 1. Remove the control board by releasing the hooks (four: two each on the right and left). Fig. 5 2. Remove the screw (one) fixing the control box. Fig. 6 3. Remove a variety of connectors and terminals. • compressor cables (red, blue and yellow) ...... Remove the c...
56 6. Release the hooks (four) on the control box a (lower control pcb cover). Note: be careful of hanging-up of connectors or wiring cables such as the earth wire when the box a is removed. Fig. 11 7. For the control board, replacement is made together with the control box. Fig. 12 • replacement of...
57 16 technical data 16.1. Operation characteristics 16.1.1. Cs-he9gke cu-he9gke.
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61 16.1.2. Cs-he12gke cu-he12gke.
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65 16.2. Sensible capacity chart o cs-he9gke cu-he9gke o cs-he12gke cu-he12gke 230v outdoor temp. ( °c) indoor wet bulb temp. 30 35 40 46 tc shc ip tc shc ip tc shc ip tc shc ip 17.0 °c 2.58 1.96 0.47 2.41 1.88 0.50 2.24 1.80 0.54 2.04 1.71 0.58 19.0 °c 2.60 0.51 19.5 °c 2.83 2.05 0.48 2.65 1.97 0.5...
66 17 exploded view and replacement parts list 17.1. Indoor unit note the above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts..
67 (note) • all parts are supplied from phaam, malaysia (vendor code: 061). Ref. No. Part name & description qty. Cs-he9gke cs-he12gke 1 chassy complete 1 cwd50c1551 ← 2 fan motor, dc 30w 3ph 1 cwa981194cb ← 3 cross-flow fan co. 1 cwh02c1024 ← 4 bearing assy 1 cwh64k1005 ← 5 holder-fan motor 1 cwd91...
68 17.2. Outdoor unit note the above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts..
69 (note) • all parts are supplied from phaam, malaysia (vendor code: 061). [phaam] printed in malaysia sfbz0708-01 ref. No. Part name & description qty. Cu-he9gke cu-he12gke 1 chassy ass'y 1 cwd50k2171 ← 2 anti-vibration bushing 3 cwh50077 ← 3 compressor, dc 220v 1 5cs110xbd04 ← 4 nut-compressor mo...
