© panasonic ha air-conditioning (m) sdn. Bhd. 2009. Unauthorized copying and distribution is a violation of law. Order no. Phaam0810076c2 air conditioner cs-he9jke cu-he9jke cs-he12jke cu-he12jke table of contents page page 1 safety precautions----------------------------------------------- 3 2 spec...
2 12.5. Quiet operation (cooling mode/cooling area of dry mode)----------------------------------------------- 35 12.6. Quiet operation (heating) ------------------------------ 36 12.7. Powerful operation -------------------------------------- 36 12.8. Timer control----------------------------------...
3 1 safety precautions • read the following “safety precautions” carefully before perform any servicing. • electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and main circuit for the model installed. • the caution items stated...
4 18. For r410a models, when connecting the piping, do not use any existing (r22) pipes and flare nuts. Using such same may cause abnormally highpressure in the refrigeration cycle (piping), and possibly result in explosion and injury. Use only r410a materials. Thickness or copper pipes used with r4...
5 2 specifications model indoor cs-he9jke outdoor cu-he9jke performance test condition eurovent power supply phase, hz single, 50 v 230 min. Mid. Max. Cooling capacity kw 0.60 2.60 3.00 btu/h — — — kcal/h 520 2240 2580 running current a — 2.4 — input power w 120 510 700 annual consumption kwh — 255 ...
6 out d oor f an type propeller fan material pp motor type induction (6-poles) input power w — output power w 40 speed hi cool rpm 790 heat rpm 770 moisture removal l/h (pt/h) 1.6 (3.4) indoor airflow qlo cool m 3 /min (ft 3 /min) 4.2 (148) heat m 3 /min (ft 3 /min) 5.3 (187) lo cool m 3 /min (ft 3 ...
7 1. Cooling capacities are based on indoor temperature of 27 °c dry bulb (80.6°f dry bulb), 19.0°c wet bulb (66.2°f wet bulb) and outdoor air temperature of 35 °c dry bulb (95°f dry bulb), 24°c wet bulb (75.2°f wet bulb) 2. Heating capacities are based on indoor temperature of 20 °c dry bulb (68°f ...
8 model indoor cs-he12jke outdoor cu-he12jke performance test condition eurovent power supply phase, hz single, 50 v 230 min. Mid. Max. Cooling capacity kw 0.60 3.50 4.00 btu/h — — — kcal/h 520 3010 3440 running current a — 4.0 — input power w 120 850 1.05k annual consumption kwh — 425 — eer w/w 5.0...
9 out d oor f an type propeller fan material pp motor type induction (6-poles) input power w — output power w 40 speed hi cool rpm 790 heat rpm 810 moisture removal l/h (pt/h) 2.0 (4.2) indoor airflow qlo cool m 3 /min (ft 3 /min) 5.1 (180) heat m 3 /min (ft 3 /min) 6.7 (237) lo cool m 3 /min (ft 3 ...
10 1. Cooling capacities are based on indoor temperature of 27 °c dry bulb (80.6°f dry bulb), 19.0°c wet bulb (66.2°f wet bulb) and outdoor air temperature of 35 °c dry bulb (95°f dry bulb), 24°c wet bulb (75.2°f wet bulb) 2. Heating capacities are based on indoor temperature of 20 °c dry bulb (68°f...
11 3 features • inverter technology - wider output power range - energy saving - more precise temperature control • e-ion air purifying system with patrol sensor - active e-ions are released to catch dust particles and bring them back the large positively charged filter • environment protection - no...
12 4 location of controls and components 4.1. Product overview 4.1.1. Indoor unit 4.1.2. Outdoor unit 4.1.3. Remote control.
13 5 dimensions 5.1. Indoor unit.
14 5.2. Outdoor unit.
15 6 refrigeration cycle diagram.
16 7 block diagram.
17 8 wiring connection diagram 8.1. Indoor unit.
18 8.2. Outdoor unit.
19 9 electronic circuit diagram 9.1. Indoor unit.
20 9.2. Outdoor unit.
21 10 printed circuit board 10.1. Indoor unit 10.1.1. Main printed circuit board 10.1.2. Indicator panel.
22 10.2. Outdoor unit 10.2.1. Main printed circuit board.
23 11 installation instruction 11.1. Select the best location indoor unit • there should not be any heat source or steam near the unit. • there should not be any obstacles blocking the air circulation. • a place where air circulation in the room is good. • a place where drainage can be easily done. ...
24 11.3. Indoor unit 11.3.1. How to fix installation plate the mounting wall is strong and solid enough to prevent it from the vibration. 1. Mount the installation plate on the wall with 5 screws or more. (if mounting the unit on the concrete wall, consider using anchor bolts.) • line according to t...
25 3. For the embedded piping (this can be used for left rear piping and left bottom piping also.).
26 11.3.4. Connect the cable to the indoor unit 1. The inside and outside connecting cable can be connected without removing the front grille. 2. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 x 1.5 mm 2 flexible cord, type designation 245 iec 57 o...
27 11.4. Outdoor unit 11.4.1. Install the outdoor unit • after selecting the best location, start installation according to indoor/outdoor unit installation diagram. 1. Install at least 40 cm above the ground. Do not install the unit on the floor. 2. Fix the unit on concrete or rigid frame firmly an...
28 11.4.3. Evacuation of the equipment when installing an air conditioner, be sure to evacuate the air inside the indoor unit and pipes in the following procedure. 1. Connect a quick-coupling charging hose to the low and high sides of a charging set and to the service port of the 3-way valve. • be s...
29 11.4.4. Connect the cable to the outdoor unit 1. Remove the control board cover from the unit by loosening the screw. 2. Cable connection to the power supply through isolating devices (disconnecting means). • connect approved type polychloroprene sheathed power supply cord 3 x 1.5 mm 2 (1.0 ~ 1.5...
30 12 operation and control 12.1. Basic function inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer mai...
31 12.1.4. Automatic operation • this mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode, indoor intake air temperature and outdoor air temperature. • during operation mode judgment, indoor fan motor (with speed of l...
32 [heating] • according to indoor pipe temperature, automatic heating fan speed is determined as follows. B. Feedback control • immediately after the fan motor started, feedback control is performed once every second. • during fan motor on, if fan motor feedback 2550 rpm or increase, fan motor is t...
33 12.4. Airflow direction control 12.4.1. Horizontal and vertical directions vertical louver is controlled by remote control: the vertical airflow direction button on the remote controller and by each operation mode, as shown in the table below. Cooling operation mode manual operation vertical auto...
34 • the vertical louver is closed when the unit is turned off with the remote controller. (stop position) • the vertical louver is fully opened and move to the setting position when the unit is turned on with the remote controller. • the vertical louver remains at open position when the unit is tur...
35 12.4.2. Horizontal airflow direction control 12.5. Quiet operation (cooling mode/cooling area of dry mode) a. Purpose to provide quiet cooling operation compare to normal operation. B. Control condition a. Quiet operation start condition • when “quiet” button at remote control is pressed. Quiet l...
36 c. Control contents 1. Auto fan speed is changed from normal setting to quiet setting of respective fan speed. This is to reduce sound of hi, me, lo for 3db. 2. Manual fan speed for quiet operation is -1 step from setting fan speed. 12.6. Quiet operation (heating) a. Purpose to provide quiet heat...
37 12.8. Timer control 12.8.1. On timer control • on timer can be set using remote control, the unit with timer set will start operate earlier than the setting time. This is to provide a comfortable environment when reaching the set on time. • 60 minutes before the set time, indoor (at fan speed of ...
38 12.11. +8/10 ° c heat operation • +8/10 °c heat operation provides heating at low setting temperature in unoccupied houses during winter for the purpose of protecting equipments or housing appliances which may be destroyed by the extreme cold weather. • this operation can be on by pressing the +8...
39 13 protection control 13.1. Protection control for all operations 13.1.1. Time delay safety control 1. The compressor will not starts for 3 minutes after stop of the operation. 2. This control is not applicable if the power supply is cut off and on again or after 4-way valve deices condition. 13....
40 13.1.5. Compressor overheating prevention control instructed frequency for compressor operation will be regulated by compressor discharge temperature. The changes of frequency are as below figure. If compressor discharge temperature exceeds 110 °c, compressor will stop, occurs 4 times per 20 minu...
41 13.2. Protection control for cooling 13.2.1. Outdoor air temperature control • the compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below. • this control will begin 1 minute after the compressor starts. 13.2.2. Cooling overload contr...
42 13.3. Protection control for heating operation 13.3.1. Intake air temperature control compressor will operate at max frequency if below condition occur: 1. When the indoor intake air temperature is 30 °c or above. 13.3.2. Outdoor air temperature control • the maximum current value is regulated wh...
43 14 servicing mode 14.1. Auto off/on button 1. Auto operation mode the auto operation will be activated immediately once the auto off/on button is pressed. This operation can be used to operate air conditioner with limited function if remote control is misplaced or malfunction. 2. Test run operati...
44 14.2. Remote control button 14.2.1. Set button • to check remote control transmission code and store the transmission code to eeprom. - press “set” button for more than seconds by using pointer. - press “timer set” button until a “beep” sound is heard as confirmation of transmission code changed....
45 15 troubleshooting guide 15.1. Refrigeration cycle system in order to diagnose malfunctions, make sure that there are no electrical problems before inspecting the refrigeration cycle. Such problems include insufficient insulation, problem with the power source, malfunction of a compressor and a f...
46 15.1.1. Relationship between the condition of the air conditioner and pressure and electric current • carry out the measurements of pressure, electric current, and temperature fifteen minutes after an operation is started. Cooling mode heating mode low pressure high pressure electric current duri...
47 15.2. Breakdown self diagnosis function 15.2.1. Self diagnosis function (three digits alphanumeric code) • once abnormality has occurred during operation, the unit will stop its operation, and timer led blinks. • although timer led goes off when power supply is turned off, if the unit is operated...
48 15.3. Error codes table note: “o” - frequency measured and fan speed fixed. The memory data of error code is erased when the power supply is cut off, or press the auto switch until “beep” sound heard following by pressing the “check” button at remote control. Although operation forced to stop whe...
49 15.4. Self-diagnosis method 15.4.1. H11 (indoor/outdoor abnormal communication) malfunction decision conditions during startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction caused • faulty ...
50 15.4.2. H12 (indoor/outdoor capacity rank mismatched) malfunction decision conditions during startup, error code appears when different types of indoor and outdoor units are interconnected. Malfunction caused • wrong models interconnected. • wrong indoor unit or outdoor unit pcbs mounted. • indoo...
51 15.4.3. H14 (indoor intake air temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors. Malfunction caused • faulty connector conn...
52 15.4.4. H15 (compressor temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors. Malfunction caused • faulty connector connection...
53 15.4.5. H16 (outdoor current transformer open circuit) malfunction decision conditions a current transformer (ct) is detected by checking the compressor running frequency ( rated frequency) and ct detected input current (less than 0.65a) for continuously 20 seconds. Malfunction caused • ct defect...
54 15.4.6. H19 (indoor fan motor - dc motor mechanism locked) malfunction decision conditions the rotation speed detected by the hall ic during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or malfunction caused • operation stops due to short circuit ins...
55 15.4.7. H23 (indoor pipe temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor are used to determine sensor errors. Malfunction caused • faulty connector connec...
56 15.4.8. H25 (e-ion air purifying system abnormal) malfunction decision conditions during standby of cooling and heating operation, e-ion breakdown occurs and air conditioner stops operation. Malfunction caused • faulty indoor main pcb. • faulty indoor e-ion power module. Troubleshooting.
57 15.4.9. H27 (outdoor air temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors. Malfunction caused • faulty connector connection. • fa...
58 15.4.10. H28 (outdoor pipe temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors. Malfunction caused • faulty connector connection. •...
59 15.4.11. H30 (compressor discharge temperature sensor abnormality) malfunction decision conditions during startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors. Malfunction caused • faulty conne...
60 15.4.12. H33 (unspecified voltage between indoor and outdoor) malfunction decision conditions the supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction caused • wrong models interconnected. • wrong indoor unit and outdoor unit pcbs used. • indoor unit or out...
61 15.4.13. H58 (patrol sensor abnormality) malfunction decision conditions • if patrol sensor feedback is 0v or 5v continuous for 6 hours. • error will display only when the patrol operation is on. Malfunction caused • faulty connector connection. • faulty patrol sensor. Troubleshooting.
62 15.4.14. H97 (outdoor fan motor - dc motor mechanism locked) malfunction decision conditions the rotation speed detected by the hall ic during fan motor operation is used to determine abnormal fan motor. Malfunction caused • operation stops due to short circuit inside the fan motor winding. • ope...
63 15.4.15. H98 (indoor high pressure protection) error code will not display (no timer led blinking) but store in eeprom malfunction decision conditions during heating operation, the temperature detected by the indoor pipe temperature sensor is above 60 °c. Malfunction caused • clogged air filter o...
64 15.4.16. H99 (indoor freeze prevention protection: cooling or soft dry) error code will not display (no timer led blinking) but store in eeprom malfunction decision conditions freeze prevention control takes place (when indoor pipe temperature is lower than 2 °c) malfunction caused • clogged air ...
65 15.4.17. F11 (4-way valve abnormality) malfunction decision conditions • when heating operation, when indoor pipe temperature is below 10 °c • when cooling operation, when indoor pipe temperature is above 45 °c malfunction caused • connector in poor contact • faulty sensor • faulty outdoor unit p...
66 15.4.18. F90 (power factor correction protection) malfunction decision conditions during startup and operation of cooling and heating, when power factor correction (pfc) protection circuitry at the outdoor unit main pcb senses abnormal high dc voltage level. Malfunction caused • dc voltage peak d...
67 15.4.19. F91 (refrigeration cycle abnormality) malfunction decision conditions • during cooling, compressor frequency = fcmax. • during heating, compressor frequency > fhrated. • during cooling and heating operation, running current: 0.65a • during cooling, indoor intake - indoor pipe °c • during...
68 15.4.20. F93 (compressor rotation failure) malfunction decision conditions a compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction caused • compressor terminal disconnect • outdoor pcb malfunction troubleshooting.
69 15.4.21. F95 (cooling high pressure abnormality) malfunction decision conditions during operation of cooling, when outdoor unit heat exchanger high temperature data (61 °c) is detected by the outdoor pipe temperature sensor. Malfunction caused • outdoor pipe temperature rise due to short circuit ...
70 15.4.22. F96 (ipm overheating) malfunction decision conditions during operating of cooling and heating, when ipm temperature data (100 °c) is detected by the ipm temperature sensor. Multi models only • compressor overheating: during operation of cooling and heating, when the compressor ol is acti...
71 15.4.23. F97 (compressor overheating) malfunction decision conditions during operation of cooling and heating, when compressor tank temperature data (112 °c) is detected by the compressor tank temperature sensor. Malfunction caused • refrigerant shortage (refrigerant leakage). • 2/3 way valve clo...
72 15.4.24. F98 (input over current detection) malfunction decision conditions during operation of cooling and heating, when an input over-current (x value in total running current control) is detected by checking the input current value being detected by current transforme (ct) with the compressor ...
73 15.4.25. F99 (output over current detection) malfunction decision conditions during operation of cooling and heating, when an output over-current (20.2a) is detected by checking the current that flows in the inverter dc peak sensing circuitry. Malfunction caused • dc peak due to compressor failur...
74 16 disassembly and assembly instructions 16.1. Indoor electronic controller, cross flow fan and indoor fan motor removal procedure 16.1.1. To remove front grille fig. 1 1. Lift to open the horizontal vane gently. Remove the 2 caps and 2 screws at the bottom of discharge vane. (fig.1) fig. 2 2. Re...
75 fig. 3 3. Remove the top panel by pressing the triangle marks. (fig.3) 4. Remove the screw (one) in center part of the unit. (fig.3) 5. Remove the front grille by releasing the 4 hooks at the top of the front grille. Hold both side of the front grille and remove it by pulling up and toward you ge...
76 fig. 5 1. Remove the control board cover. (fig.4) 2. Remove the screw at the control board then pull out the control board. (fig.5) 3. Release cn-th from evaporator. (fig.5) 4. Release earth wire screw from the evaporator. (fig.5) 5. Disconnect below connectors from pcb. (fig.5) • terminal fg grn...
77 fig. 8 6. Remove the control boards cover (l) by releasing the hooks then remove the pcb from the control board cover (l). (fig.8) 16.1.4. Removal of fan motor and cross-flow fan fig. 9 1. Remove particular piece. (fig.9) 2. Remove the drain hose from the unit. (fig.9).
78 fig. 10 3. Remove connector at the gear complete. (fig.10) 4. Release screw at gear complete then remove the gear complete. (fig.10) 5. Pull the discharge grille downward then removed it. (fig.9) fig. 11 6. Remove the fan motor cover by removing four screws from the fan motor cover. (fig.11).
79 fig. 12 7. Remove the screw on the left side of evaporator. (fig.12) fig. 13 8. Loosen the screw between the cross-flow fan and fan motor. (fig.13) 9. Remove the bearing. (fig.12).
80 fig. 14 10. Lift up the evaporator and remove the cross-flow fan from the unit by pulling it to the left and downward. (fig. 14) fig. 15 11. Pull out the fan motor. (fig.15).
81 16.1.5. Removal of terminal board complete fig. 16 fig. 17 1. Detach the power supply cord screw. (fig.17) 2. Remove screw at terminal board complete. (fig.17) 3. Remove two particular pieces, the terminal board complete. (fig.16) 4. Removed live (brown) and neutral (blue) wire. (fig.17) 16.1.6. ...
82 16.2. Disassembly of outdoor unit 16.2.1. Removal of cabinet top plate and cabinet front plate 1. Remove the screws (three: two on the right side and one on the left side) and the cabinet top plate. 2. Remove the screws (six: three on the upper side and another three on the lower side) on the cab...
83 16.2.3. Removal of control box 1. Remove the control board by releasing the hooks (four: two each on the right and left). Fig. 5 2. Remove the screw (one) fixing the control box. Fig. 6 3. Remove a variety of connectors and terminals. • compressor cables (red, blue and yellow) ...... Remove the c...
84 6. Release the hooks (four) on the control box a (lower control pcb cover). Note: be careful of hanging-up of connectors or wiring cables such as the earth wire when the box a is removed. Fig. 11 7. For the control board, replacement is made together with the control box. Fig. 12 • replacement of...
85 17 technical data 17.1. Operation characteristics 17.1.1. Cs-he9jke cu-he9jke.
86.
87.
88.
89 17.1.2. Cs-he12jke cu-he12jke.
90
91.
92.
93 17.2. Sensible capacity chart o cs-he9jke cu-he9jke o cs-he12jke cu-he12jke 230v outdoor temp. ( °c) indoor wet bulb temp. 30 35 40 46 tc shc ip tc shc ip tc shc ip tc shc ip 17.0 °c 2.58 1.96 0.47 2.41 1.88 0.50 2.24 1.80 0.54 2.04 1.71 0.58 19.0 °c 2.60 0.51 19.5 °c 2.83 2.05 0.48 2.65 1.97 0.5...
94 18 exploded view and replacement parts list 18.1. Indoor unit note the above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts..
95 (note) • all parts are supplied from phaam, malaysia (vendor code: 00029488). Ref. No. Part name & description qty. Cs-he9jke cs-he12jke 1 chassy complete 1 cwd50c1551 ← 2 fan motor, dc 30w 3ph 1 cwa981194cb ← 3 cross-flow fan co. 1 cwh02c1024 ← 4 bearing assy 1 cwh64k1005 ← 5 holder-fan motor 1 ...
96 18.2. Outdoor unit note the above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts..
97 (note) • all parts are supplied from phaam, malaysia (vendor code: 00029488). • “o” marked parts are recommended to be kept in stock. [phaam] printed in malaysia sfth0905-00 ref. No. Description & name qty. Cu-he9jke cu-he12jke remarks 1 chassy ass’y 1 cwd50k2202 ← 2 anti-vibration bushing 3 cwh5...