Protemp PT-100V-GFA-EU User's Manual & Operating Instructions - Troubleshooting Guide

NEVER LEAVE HEATER UNATTENDED WHILE BURNING, 

CONNECTED TO A POWER SOURCE, OR WHILE 

CONNECTED TO A FUEL SOURCE

© 2017, Obelis S.A. 

Gas Forced Air Heater User’s Manual 

®

Problem

Possible Cause(s)

Solution

Fan does not turn when 

electricity is connected. 

1.  No electric power to heater.

2.  Blades of fan in contact with 

heater housing.

3.  Fan blades bent.

4.  Fan motor defective.

1.  Check current at outlet. If 

voltage is correct, inspect 

extension and power cords for 

cuts, frays or breaks

2.  Check housing for damage. Be 

sure there are no dents in the 

housing obstructing the fan.

3.  Straighten all fan blades.

4.  Replace motor assembly.

Heater will not fire (ignite).

1.  No spark at module.

2.  Incorrect spark gap.

3.  Corroded electrode.

1.  Inspect module wire. Re-attach 

or tighten if loose. Inspect 

spark module and replace if 

necessary. Inspect all other 

electrical components.

2.  Set plug gap to 4 mm.

3.  Replace spark plug  

(multi-bracket assembly).

Heater stops running  

by itself.

1.  Temperature inside heater 

is too high, causing thermal 

switch to shut down operation.

2.  Damaged control valve.

3.  Dust or Debris accumulated  

in heater.

1.  If the heater input or output 

is restricted, the inside 

temperature can become too 

hot. Keep the areas in front 

and behind heater clear of 

obstructions. 

2.  Replace control valve. 

3.  Clean inside of heater.

The appliance does not 

stay lit smoothly or evenly.

1.  The incorrect fuel is used or 

the incorrect pressure is used.

1.  Check fuel cylinder to assure 

the correct gas is being used at 

the correct pressure.

Troubleshooting Guide

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