Q-See QS SERIES Setup Manual - page 6
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1.2 OPENING PORTS
To make your DVR accessible from outside of your local network, you have to “forward” ports
80, 100 and 9000 through your router to your DVR’s IP address. We present two options
which cover the majority of users - UPnP and Port Forwarding. You will only need to use
one or the other. If you are unable to connect your DVR to the Internet using either of these
procedures, the likely cause is the presence of multiple routers on your network. The solution
is covered in Section 1.6 Resolving Connection Issues.
IMPORTANT!
If you connect your system to your network using UPnP
you should NOT forward your ports as described in DMZ, as it will create
connectivity problems. You may skip to Confirming that Ports are
Opened.
OPTION 1: UPNP
The QS series of DVRs come configured to take advantage of the latest networking
technology, UPnP or Universal Plug ‘n Play right out of the box. If you have an UPnP-enabled
router, you will only need to plug the DVR into your network and you will then be able to
proceed to the end of this section.
Consult your router’s manual to determine whether it has UPnP or not. Please note that, as
of this writing, 2Wire brand routers, which are used by AT&T Uverse, do not have the UPnP
feature. If you do not have a UPnP-enabled Router, you will need to use the DMZ method
described immediately below this section to forward your ports. There are special instructions
for use with AT&T 2Wire routers listed in in Option 3.
Proceed to Confirming That Ports are Open the end of this section for instructions on
how to confirm that your ports are open using an online tool.
IMPORTANT!
If you connect your system to your network using UPnP
you should NOT forward your ports as described in DMZ, as it will create
connectivity problems. You may skip to Confirming that Ports are
Opened.
OPTION 2: OPENING PORTS USING DMZ
Accessing your router’s DMZ controls:
The exact location of DMZ within the router’s settings vary by manufacturer so please consult
your router’s manual for the location of this feature. The method for accessing your router’s
settings, however, is pretty standard. If your router is an AT&T 2Wire router, please see
Option 3.
STEP 1. On a computer connected to
the same router as the DVR, open a
web browser and enter the Gateway
(Router’s IP address) into the browser
window’s address bar to access your
router. This address is also shown
in the Network Information window
used to obtain your IP address.
STEP 2. Locate the DMZ settings in
your router. Each manufacturer is
different so please consult your
router’s manual for the location of this
setting. Two examples are shown at
right.
STEP 3. Enable DMZ.
STEP 4. Enter the DVR’s IP address.
STEP 5. Click on Apply or Save to
preserve your settings.
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