Qwest QW5805 User Manual - Troubleshooting
7
Additional information
Troubleshooting
Problem
Suggestion
My .calls .fade .or .
cut .in .and .out .
while .I’m .using .
my .handset
• . .Other .electronic .products .can .cause .interference .with .your .cordless .phone .Try .installing .your .phone .
as .far .away .from .these .types .of .electronic .devices .as .possible: .radios, .radio .towers, .pager .towers, .
cell .phones, .intercoms, .room .monitors, .televisions, .personal .computers, .kitchen .appliances .and .other .
cordless .phones
• . .Microwaves .operate .on .the .same .frequency .as .your .phone .It .is .normal .to .experience .static .on .your .phone .
while .the .microwave .is .running .Do .not .install .this .phone .in .the .same .outlet .or .near .the .microwave
• . .If .your .phone .is .plugged .in .with .a .modem .or .surge .protector, .plug .the .phone .(or .modem/surge .protector) .
into .a .different .location .If .this .solves .the .problem, .re-locate .your .phone .or .modem .farther .apart .from .one .
another, .or .use .a .different .surge .protector
• .Relocate .your .phone .to .a .higher .location .The .phone .will .get .better .reception .not .installed .in .a . .low .
area
• . .If .the .other .phones .in .your .home .are .having .the .issue, .the .problem .is .in .your .wiring .or .local .service .
Contact .your .local .telephone .company .(charges .may .apply)
The .charge .light .
is .off
• .Clean .the .handset .and .base .charging .contact .each .month .using .a .pencil .eraser .or .cloth
• Make sure the power and line cords are plugged in correctly and firmly.
• . .Reset .the .base .Unplug .the .unit’s .electrical .power .Wait .for .15 .seconds .then .plug .it .back .in .Allow .up .to .
one .minute .for .the .handset .and .base .to .reset
• . .Your .phone .might .be .malfunctioning .Please .refer .to .the .Warranty .section .of .this .user’s .manual .for .
further .instruction