RAD B-RAD 1400 User Manual - 8. Warranty
Version 1.0 - June 2015
8
User manual B-RAD
8. Warranty
8.1 New tool warranty
Any new tool branded with the RAD name and purchased from RAD Torque Systems B.V., or through one
of its authorized distributors or agents, is warranted to the original purchaser against defects in materials
and workmanship for a period of twelve (12) month from the date of delivery to the end user. This
guarantee is valid until fifteen (15) months after the original calibration date.
Furthermore, the warranty conditions determine that no warranty applies if:
1. The defect, wholly or partly, is due to unusual, inappropriate, improper or careless use of the product;
2. The defect, wholly or partly, is due to unusual, is due to normal wear and tear or lack of proper
maintenance;
3.
The defect, wholly or partly, is due to unusual, is due to installation, assembly, modification and / or
repair by the customer or by third parties;
4.
The product altered, modified, used or processed is;
5. The product is transferred to a third party;
6. RAD Torque Systems B.V. has abtained the product, wholly or partly, from a third party, and RAD
Torque Systems B.V. can not claim compensation under warranty;
7. RAD Torque Systems B.V. in manufacturing of the product raw materials, and suchlike has used on
the instructions of the customer;
8.
The product has a small deviation in it’s quality, finishing, size, composition and suchlike, which is not
unusual in the industry or if the defect was technically unavoidable;
9.
The customer has not fulfilled all obligations under the agreement promptly and correctly towards RAD
Torque Systems B.V..
8.2 Repaired tool warranty
After the warranty has expired a three (3) month warranty applies to the original purchaser against
defective in material or workmanship or both from the date of repair.
To qualify for the above mentioned warranties, written notice to RAD Torque Systems B.V. must be given
immediately upon discovery of such defect, at which time RAD Torque Systems. will issue an authorization
to return the tool. Freight costs must be paid in advance. When returning a tool, the reaction arm/s being
used with the tool must also be returned.
For the latest warranty terms, please see our sales conditions on our website www.radtorque.nl.
9. Contact
RAD Torque Systems B.V.
Zuidergracht 19
3763 LS Soest
Phone: +31(0) 35-5882450l
Website: www.radtorque.nl