Radio Shack 43-3546 Owner's Manual - Troubleshooting
Troubleshooting
11
TROUBLESHOOTING
If you still have problems, disconnect the phone. If other phones on the same line work
properly, the fault is in this phone or its installation. If you cannot find the problem, take the
phone to your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in
normal temperature environments. Handle the phone carefully; do not drop it. Keep the phone
away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new.
SERVICE AND REPAIR
If your phone is not performing as it should, take it to your local RadioShack store for
assistance. Modifying or tampering with the phone’s internal components can cause a
malfunction and might invalidate its warranty and void your FCC authorization to operate it.
Problem
Suggestions
Low volume or unusual
sounds.
Someone has picked up another phone on the same line. Hang up the
other phone.
If you are using the headset, make sure the headset’s plug is properly
connected to the jack.
Severe noise interference.
Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
Move to another location or turn off the source of interference.
Press CHANNEL to change the channel.
Hang up and redial the number.
The phone does not work
properly.
Be sure the base’s phone line cord and AC adapter are correctly and
securely connected.
Be sure the battery pack in the handset is connected and charged.
Return the handset to the base to change the security access-protection
code.
Lift the base’s antenna to a fully vertical position.
The handset battery pack does
not charge.
Check the charging contacts on the handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
The handset stops working or
works poorly during a call.
Move the handset closer to the base.
Be sure the handset’s battery pack is charged.
The handset’s range has
decreased and the phone
cannot be operated at a useful
distance from the base
because the signal becomes
weak or noisy.
Be sure the handset’s and base’s antenna are not touching a metal
surface.
Lift the base’s antenna to a fully vertical position.
The handset does not ring or
receive a page.
Move the handset closer to the base.
Return the handset to the base to recharge the battery pack.
Move the base away from other electrical devices.
Lift the base’s antenna to a fully vertical position.
43-3546.fm Page 11 Thursday, February 27, 2003 10:39 AM