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RADVision Scopia XT Executive Installation Manual

Other manuals for Scopia XT Executive: User Manual

Summary of Scopia XT Executive

  • Page 1

    Scopia xt5000 series installation guide version 3.2 for solution 7.7, 8.0.X, 8.2 3 .2.

  • Page 2

    © 2000-2013 radvision ltd. All intellectual property rights in this publication are owned by radvision ltd and are protected by united states copyright laws, other applicable copyright laws and international treaty provisions. Radvision ltd retains all rights not expressly granted. All product and c...

  • Page 3: Table Of Contents

    Table of contents chapter 1: about the scopia xt series about the models in the scopia xt series product line ................................................................................. 8 comparing between scopia xt series models ...................................................................

  • Page 4

    Deciding on the audio setup for the scopia xt series ......................................................................39 about the microphone pod ....................................................................................................... 40 connecting the three-way microphone pod .....

  • Page 5

    Remotely setting the system name and language .......................................................................... 90 modifying the system's name on the titlebar .......................................................................... 91 setting the administrator pin code for the xt series ....

  • Page 6

    Resolving problems with audio .................................................................................................................... 154 echo cancelling on hdmi monitors ............................................................................................................. 156 re...

  • Page 8

    Figure 1: scopia xt series products for more information about the specific models in the scopia xt series product line: navigation • about the models in the scopia xt series product line on page 8 • comparing between scopia xt series models on page 12 • technical specifications on page 13 about the...

  • Page 9

    With hd video resolution of up to 1080p video at 60 frames per second (fps), scopia xt5000 sets the standard for an exceptional videoconferencing experience, and is designed for easy setup and control. The 3-way microphone pod provides superb signal-to-noise ratios, which isolates speakers' voices o...

  • Page 10

    Figure 4: scopia xt1200 • scopia xt telepresence experience the immersive feeling of telepresence using the scopia xt telepresence platform. The excellent video quality in each of the three cameras, combined with high-quality audio, give the feeling of an in-person meeting. Depending on the xt codec...

  • Page 11

    The scopia xt executive has a built-in, high-quality hd camera with a maximum resolution of 1080p at 30 frames per second (fps) together with the display. To fit your videoconferencing needs, you can also connect an optional xt premium camera with ptz capability. Figure 6: scopia xt executive • scop...

  • Page 12

    Deployment includes an isdn gateway such as scopia 100 gateway) without relying on an external mcu. You can locally host videoconferences with the following editions: • scopia xt series mcu edition the scopia xt series mcu edition allows you to host videoconferences with standard h.323, sip, and isd...

  • Page 13: Technical Specifications

    Feature scopia xt5000 scopia xt5000 720 scopia xt4000 series scopia xt1200 scopia xt telepresence scopia xt executive camera ptz camera ptz camera ptz camera ptz camera _ built-in camera (ptz camera optional) optical zoom 10x optical zoom 5x optical zoom (10x optional) 5x optical zoom (10x optional)...

  • Page 14

    Table 2: physical device specifications on page 14 refers to the physical details of the device. Table 2: physical device specifications scopia xt5000 series scopia xt4000 series scopia xt executive system power requirements 100-240 vac, 50/60 hz, 1.8 a max. 100-240 vac, 50/60 hz, 1 a max. Maximum p...

  • Page 15

    Scopia xt5000 series scopia xt4000 series scopia xt executive hdmi input formats 1920 x 1080 @ 25, 30, 50, 60fps (optional for xt5000 720) 1280 x 720 @ 25, 30, 50, 60fps 720 x 576 @ 50fps 720 x 480 @ 60fps 640 x 480 @ 60fps live video resolution 1920 x 1080 @ 25, 30, 50, 60fps: hd1080p25, 30, 50, 60...

  • Page 16

    Scopia xt5000 series scopia xt4000 series scopia xt executive camera resolution 1080p 60fps 720p 60fps 720p 30fps (1080p optional) audio codecs g.711, g.722, g.722.1, g.722.1 annex c, g.719, aac-ld (g.728, g.729a optional) web browser support • internet explorer version 8 or later • google chrome ve...

  • Page 18

    9. Perform additional basic configuration, such as setting the time zone and date, as described in setting basic system information on page 90. 10. You can modify the default administrator pin code as described in setting the administrator pin code for the xt series on page 94 (recommended). 11. Con...

  • Page 20

    Figure 8: scopia xt series as endpoints about the scopia xt series embedded mcu the scopia xt series mcu edition includes an embedded mcu, allowing scopia xt series to host videoconferences locally. The built-in mcu is available as a license option for the scopia xt5000, scopia xt1200, and scopia xt...

  • Page 21: Xt Desktop

    Table 5: video capabilities for participants hosted by scopia xt series mcu edition maximum resolution xt5000 scopia xt1200 scopia xt executive displayed and transmitted resolution (max) 1080p 720p 720p (1080p optional) resolution of single participant's video in layout (max) 448p important: for mcu...

  • Page 22

    The scopia xt series smb edition includes the following options: • full smb4 - basic mcu level with up to four participants: 1 local and 3 remote mixed endpoints and pc clients. • full smb9 - advanced mcu level, with up to 9 participants: – one local and eight remote endpoints or – one local and sev...

  • Page 23

    Http or stun server to discover its public ip address, then sends it to any external endpoints wishing to join the conference. The external endpoints then answer the call using the ip address provided. Configure the xt codec unit for http or stun autodiscovery. Figure 10: using an http/stun server f...

  • Page 24

    Figure 11: using a nat and firewall traversal server configure the traversal server as the xt codec unit gatekeeper and enable the h.460 option. Configure the xt codec unit to the ip address of the traversal server scopia pathfinder. • using the xt series for nat and firewall traversal in cases wher...

  • Page 25

    Figure 12: using xt series for nat and firewall traversal there are two possible setups in the glan1 and glan2 configuration (see figure 12: using xt series for nat and firewall traversal on page 25): 1. When there is no gatekeeper, xt series communicates simultaneously with the public and private n...

  • Page 26

    For deployments without a gatekeeper, you can dial isdn endpoints by simply dialing the isdn number. To do so, you must first configure the endpoint with your scopia gateway for isdn, as described below. The system then automatically and transparently takes care of setting the bit rate and call rout...

  • Page 27

    Implementing external api control you can control the xt codec unit using the scopia xt series api (requires integration with amx, creston, or extron control devices). Contact radvision customer support to receive the reference guide for scopia xt series api, which includes the list of commands over...

  • Page 28

    Table 7: bidirectional ports to open on the xt series port range protocol destination functionality result of blocking port required 69 tftp (udp) tftp client or server enables sending and receiving files via tftp cannot send or receive files via tftp optional 80 http (tcp) web server enables you to...

  • Page 29

    Port range protocol destination functionality result of blocking port required 3478, 3479 stun (udp) stun server enables endpoints to automatically discover the presence of a firewall or nat, and to determine their public ip address. Cannot automatically discover the presence of a firewall or nat (o...

  • Page 30

    Configuring the tcp or udp port range on the scopia xt series about this task you can configure the tcp or udp port range by setting the base port, which is the lower end of the port range (if, for example, port 3230 is busy). The scopia xt series uses dynamic tcp ports 3230-3248 for the following: ...

  • Page 31

    Figure 14: configuring the tcp or udp port range from the web interface 2. Define how the xt codec unit assigns ports by selecting one of the following from auto detect: • no: the xt codec unit uses the range of dynamic ports indicated and allows you to define the base port (default and recommended ...

  • Page 33

    Figure 15: suggested room setup • when deciding where to place the xt codec unit and the camera, ensure that the infra-red (ir) sensors of both the xt codec unit and the camera, located on the front panels, are not facing sunlight or inverter fluorescent lamps. This is necessary so that the xt serie...

  • Page 34

    To prevent echo cancellation, we recommend positioning the microphone pod as far as possible from loudspeakers and other noise sources (for example, computer fans). Do not place paper or other objects in front of the microphone pod. Use 2 microphone pods for large conference tables (selected models)...

  • Page 36

    Connecting scopia xt series to your network about this task your scopia xt series has two glan 10/100/1000 ports for connecting to the network. Important: glan2 is available in selected models only. For more information, refer to comparing between scopia xt series models on page 12 and installing an...

  • Page 37

    Procedure 1. Connect your computer to the xt codec unit: • for computers and laptops with a dvi out connector, connect the dvi cable to the dvi-i socket of the xt codec unit and connect the other end of the cable to the computer. Figure 17: connecting a computer to scopia xt series • for computers w...

  • Page 38

    Figure 18: connecting the computer's audio to the xt codec unit 3. Continue with setting the display resolution, as described in selecting the computer display resolution on page 38. Selecting the computer display resolution about this task for optimal display quality, and to prevent the screen from...

  • Page 39

    Name resolution wxga 1280x768/ 1280x800 720p 1280x720 xga 1024x768 svga 800x600 vga 640x480 3. Select apply. 4. Select the refresh frequency rate from the screen refresh rate field. See table 10: resolution and refresh rates on page 39 for the supported resolution and refresh rates. Table 10: resolu...

  • Page 40

    Deciding on the audio setup for the scopia xt series typically, you connect a three-way microphone pod to the scopia xt series. Alternatively, if you connected the usb camera, you can use the built-in microphone (see connecting the optional usb camera on page 49 for details). When sharing audio cont...

  • Page 41

    Typically used for larger meeting rooms, the three-way microphone pod includes digital audio input from all sides for more enhanced coverage (360º range). • one-way microphone pod typically used for smaller meeting rooms, the one-way analog microphone pod includes analog audio input from one side (1...

  • Page 42

    Figure 20: microphone range of audio input connecting the three-way microphone pod about this task connect the three-way microphone pod as described in this procedure. For more information about the microphone pod, see about the microphone pod on page 40. To connect the one-way microphone pod, see c...

  • Page 44: Microphones

    Connecting the one-way microphone pod and other analog microphones about this task you can connect the one-way microphone pod. For details about the microphone pod, see about the microphone pod on page 40. When the microphone pod is not sufficient for covering the room, you can use an external analo...

  • Page 45

    Figure 23: connecting the one-way microphone pod 2. When using a microphone system other than the microphone pod, configure the echo cancellation settings: a. Enable/disable echo cancellation as described in configuring analog audio connections on page 111: • for analog/optical microphone systems th...

  • Page 46

    Connecting an analog sound system about this task if the room size requires stronger audio output, you can connect analog audio equipment (for example, an external amplifier) to the analog connector of the xt codec unit. This procedure specifically describes how to connect an external amplifier. For...

  • Page 47

    Connecting the video equipment to the scopia xt series these sections describe how to connect the video devices to the xt codec unit. Navigation • connecting the primary xt premium camera on page 47 • connecting the optional usb camera on page 49 • connecting the optional xt premium camera on page 5...

  • Page 48

    Caution: failure to remove the camera stabilizing cartons before connecting the camera can cause damage to the system. 3. Insert these connectors on the camera cable to the ports on the back of the camera, as shown in figure 26: connecting cables to the back of the camera on page 48: • the dvi conne...

  • Page 49

    Figure 28: connecting the cables to the xt codec unit important: if you connect a camera to the dvi-i input, the system manages it as pc content. 6. Enable the hd1 camera and configure its settings, as described in configuring the camera connection on page 100. Connecting the optional usb camera abo...

  • Page 50

    Figure 29: connecting the usb camera to the xt codec unit 2. Enable the usb camera and configure its settings, as described in configuring the camera connection on page 100. 3. Enable the built-in microphone and configure its settings, as described in configuring the microphone on page 110. Connecti...

  • Page 51

    Caution: always remove the camera stabilizing cartons before connecting the camera. Caution: do not place the camera on top of the xt codec unit. It can cause the system to overheat. 2. Connect the camera to the dvi input connector on the xt codec unit: figure 30: connecting the optional xt premium ...

  • Page 52

    You can control the optional camera using the xt remote control unit instead of the camera remote control. To do this, you must connect a visca cross cable between the main and the optional cameras. Important: the camera remote control is disabled when you connect the main and optional cameras using...

  • Page 53

    Figure 31: 8-pin mini-din connector figure 32: pinout diagram 2. Connect the visca cross cable from the main camera visca out to the optional camera visca in. Check that the system select switch on the back panel of the camera is set to 7. Connecting the optional scopia xt camera switch about this t...

  • Page 54

    Speaker, and use another camera for the audience. Connecting the scopia xt camera switch also allows you use multiple cameras while still keeping the dvi port open to connect a computer and share content. You can connect to the scopia xt camera switch an xt premium camera or any other hd device with...

  • Page 55

    3. Insert the three connectors of the camera cable (3 connectors on one side, 2 connectors on the other side) to the sockets on the back of the camera, as shown in figure 26: connecting cables to the back of the camera on page 48: • the dvi connector to the dvi socket • the 8-pin connector to the in...

  • Page 56

    Figure 35: connecting cables to the scopia xt camera switch 5. Connect the second camera ( figure 36: connecting the second camera on page 57): a. Connect the 10-meter visca control cable supplied with the camera kit. Important: if you’re planning to position the optional camera further away from th...

  • Page 57

    Figure 36: connecting the second camera • attach one end of the visca control cable to the in rs-232c connector on the second camera. • attach the other end to the out rs-232c connector on the first camera. B. Connect the dvi-hdmi cable: • attach the dvi connector to the dvi socket on the second cam...

  • Page 58

    9. Connect one end of the power supply cable to the dc in 12v connector on the camera, and the other end into one of the power sockets on the wall. 10. Configure the cameras' settings as explained in configuring the camera connection on page 100. If required, connect the dvd or blu-ray player to a s...

  • Page 59

    Radvision has tested and certified these two video converters from gefen: • gtv-compsvid-2-hdmis, composite/s-video to hdmi scaler • gtv-hdmi-2-compsvids, hdmi to composite/s-video scaler see the company’s site for documentation. Procedure connect the analog camera to either the hd cam or dvi ports,...

  • Page 60

    Important: when the low battery icon appears on the display, we recommend to change batteries immediately, to ensure proper functioning of the system. For battery disposal information refer to the safety instructions leaflet. Procedure 1. Slide the battery compartment cover open. 2. Put the battery ...

  • Page 62

    By default, all computers in the network can manage and upgrade the xt series remotely. To limit access to specific computers in the network, see enabling remote management on the scopia xt series on page 63. For details on managing your xt series from the web interface, see: navigation • accessing ...

  • Page 63

    Important: we recommend changing the default credentials after logging in for the first time, as described in the administrator guide for scopia xt series. 3. (optional) select the web interface language from the language list. 4. Select login. Enabling remote management on the scopia xt series abou...

  • Page 64

    Figure 41: configuring remote management on scopia xt series 2. Set the fields as described in table 11: configuring remote management on scopia xt series on page 64. Table 11: configuring remote management on scopia xt series field name description web management configure whether to allow remote m...

  • Page 65

    Field name description subnet mask this field is only relevant if you set the enable all addresses field to no. Enter the subnet mask associated with the ip address or group of ip addresses specified above. User name the current credentials for remote access are displayed. Modify the credentials her...

  • Page 66

    Figure 42: enabling remote access to the scopia xt series 2. Set the fields as described in table 12: enabling remote upgrade on page 66. Table 12: enabling remote upgrade field name description download management configure whether to allow remotely downloading firmware or patches to the xt codec u...

  • Page 67

    Managing your xt series locally from the endpoint you can set up and control the scopia xt series from the endpoint's main menu, using your xt remote control unit. To perform advanced configuration xt series from the endpoint itself, you must first enable advanced configuration as described in maint...

  • Page 68

    Important: when you access the system for the first time only, the quick setup wizard is displayed (for details, see accessing the quick setup procedure on page 82). Figure 43: main menu 4. Select one of the options using the arrow keys of the xt remote control unit. Using the xt remote control unit...

  • Page 69

    Installation guide for scopia xt5000 series version 3.2 initial configuration

  • Page 70

    Figure 44: the new xt remote control unit use the xt remote control unit to navigate through system menus, as follows: • scroll through menus and options using the arrow keys and pressing the ok/menu key. Important: use the ok/menu key to select an item or a specific option, such as when choosing th...

  • Page 71

    You can also switch between abc, abc, and 123 input methods by pressing 1/a/a repeatedly while the cursor is in the input field. Pairing an xt remote control unit with a xt codec unit about this task multiple xt codec units can be set up in the conference room and controlled with different xt remote...

  • Page 72

    Figure 45: setting the xt remote control unit code 2. Enter the numeric code in the remote control code field. You can choose any value between 1-99. 3. From the web interface only, select save. 4. On the xt remote control unit, press the * and # keys simultaneously until the red led blinks twice. F...

  • Page 73

    Important: the code and icon do not appear when the default code, 01, is used. 6. Set the code and exit by doing one of the following: • in the web interface, select finish. • in the endpoint, press ok. Maintaining the scopia xt series locally from the endpoint about this task to perform advanced co...

  • Page 74

    2. Set show advanced settings to yes. 3. Press the back key on the xt remote control unit. The advanced section now appears in the configure screen. 4. Select configure > advanced. 5. Enter the password required to access the advanced settings. The default password is 1234. The advanced screen appea...

  • Page 75

    Figure 47: advanced configuration screen 6. We recommend changing the default administrator password, as described in setting the administrator pin code for the xt series on page 94. Registering and enabling your scopia xt series license about this task to activate the features of your xt series, yo...

  • Page 76: Functionality

    Registering the scopia xt series to obtain a license key about this task register your xt series to obtain your license key to activate the features of the xt codec unit, and receive a number of additional benefits: • notification of software updates and new features availability. • be the first to ...

  • Page 77

    Table 13: scopia xt series software options feature option/reference description bandwidth and network 55111-00904 scopia xt series 12mbps option increases total bandwidth to 12mbps audio 55111-00948 additional audio codec pack adds g.728 and g.729a audio codecs. Scopia xt series mcu edition options...

  • Page 78

    Feature option/reference description network 55111-00916 scopia xt series 2nd glan port this option is already included for the xt5000 and is available for the xt5000 720. Enables 10/100/1000 glan port. Recording videoconferences 55111-00933 usb recording license this option is already included for ...

  • Page 79

    Remotely enabling the license from the web interface about this task this procedure describes how to enable the software license of an xt codec unit remotely via the web interface. You can also enable the license from the endpoint's interface, as described in enabling the license from the scopia xt ...

  • Page 80

    Figure 49: enabling the license from the web interface important: the web page shows the serial number (10-digit string) and user code. The user code corresponds to the system mac address. These fields are not editable. The serial number is also printed on a label affixed at the back of the xt codec...

  • Page 81

    You can also enable the license from the web interface, as described in remotely enabling the license from the web interface on page 78. If you do not yet have your license key, you can set up the system in demo mode for a period of 24 hours. After this time, you must enable your license key to use ...

  • Page 82

    Important: if you are enabling a second glan license option, the xt codec unit is restarted (see installing and enabling licenses which extend system functionality on page 76 for details). Performing basic configuration before you perform basic configuration for the xt series, your system administra...

  • Page 83

    Before you begin your system administrator might already have set these parameters for you. If your administrator set up pin protection, you need the pin number before continuing with the configuration. Procedure 1. The quick setup wizard automatically appears the first time you access the scopia xt...

  • Page 84

    Setting the system name and language about this task you can select the name of your xt codec unit, to be displayed on the monitors participating in the videoconference call (for example: hong-kong, or 9th-floor-room, or ny-office), and on the system's titlebar. There is also a unicode version of th...

  • Page 85

    Figure 52: setting country and language 2. Select the required country from the country list. If performing this task from the endpoint interface, use the arrow keys and press ok/menu. The system menu and the language field automatically change to the language used in the selected country. 3. If you...

  • Page 86

    Procedure 1. Examine the image on the monitor to decide if you need to adjust the image position. The triangles in the top left corner and bottom right corner must be fully visible so that the white border of the triangle is fully visible on all sides. If the image is centered correctly, skip this p...

  • Page 87

    3. Use the arrow keys on the xt remote control unit to position the image, and then press ok/menu. 4. Press 2 to align the bottom right corner. 5. Use the arrow keys on the xt remote control unit to position the image, and then press ok/menu. 6. To configure network settings, select next and continu...

  • Page 88

    Figure 55: defining ip settings 2. If you selected manual, configure the following, as instructed by the system administrator: table 14: configuring ip addresses field name description ip address enter the system static ip address here, used for accessing and managing the system. If the system retri...

  • Page 89

    Configuring gatekeeper settings about this task a gatekeeper routes audio and video h.323 calls by resolving dial strings (h.323 alias or uri) into the ip address of an endpoint, and handles the initial connection of calls. If your scopia xt series works in conjunction with a gatekeeper, configure g...

  • Page 90

    Important: if the gatekeeper is configured to be automatically detected by endpoints, select automatic (depends on the type of gatekeeper). Consult the network administrator. 3. Enter the ip address of the gatekeeper in the gatekeeper ip address field. 4. Enter the h.323 number required to dial the ...

  • Page 91

    Figure 57: basic settings page 2. Enter the name of the scopia xt series in the system name field. 3. Select the required language from the language list. 4. From the web interface only, select save. Modifying the system's name on the titlebar about this task this procedure describes how to configur...

  • Page 92

    Figure 58: scopia xt series's titlebar procedure 1. Access the system name settings: • from the xt series web interface, select administrator settings > system > location. • from the endpoint's main menu, select configure > advanced > system > location. You need to enter the pin required to access t...

  • Page 93

    Table 15: setting the display name field description system name display mode select which name the system displays on the titlebar: • automatic: the system selects the name to display by checking how the endpoint was registered, in the following order: – if the system is registered to a sip registr...

  • Page 94

    Setting the administrator pin code for the xt series about this task you can modify the administrator pin code required to access and modify advanced settings, such as defining camera or network settings. You can do this procedure from the endpoint itself or from the xt series web interface. The def...

  • Page 95: Setting Date And Time

    From the web interface only, re-enter your new pin in the confirm pin code field. 4. Save your changes as follows: • from the endpoint, select done. • from the web interface, select save. Use this pin the next time you are accessing advanced settings. Setting date and time about this task you can se...

  • Page 96: Setting The Time Zone

    Field name description use default ntp server if your organization uses an external network time protocol (ntp) server for synchronizing the system clock, select yes. If your organization uses one or two internal ntp servers for that purpose, select no and enter the server ip address in fields serve...

  • Page 97

    Figure 61: setting the time zone table 17: configuring time zone related settings field name description time zone list select the time zone to which the system belongs. Enable daylight time set the daylight or summer time field to yes or no according to the current daylight-saving status of your ti...

  • Page 98

    Figure 62: setting regional information 3. Define regional settings as described in table 18: configuring regional information on page 98. Table 18: configuring regional information field name description system name enter the name that will appear in the local endpoint interface and in the remote e...

  • Page 99

    Configuring the screen saver to start automatically about this task the screen saver helps to protect your monitor from burn-in without switching it off. This can be useful in situations when you stop using your scopia xt series for a relatively short period of time. You can do this procedure from t...

  • Page 100

    Navigation • configuring the camera connection on page 100 • setting up the monitor display modes on page 105 configuring the camera connection about this task you configure the connection depending on the type of camera and its functionality. This includes configuring the scopia xt camera switch. Y...

  • Page 101

    Figure 64: configuring general camera settings from the web interface 2. Configure the camera connection as described in table 19: configuring general camera settings on page 102: installation guide for scopia xt5000 series version 3.2 initial configuration

  • Page 102

    Table 19: configuring general camera settings field name description default camera select the port of the xt codec unit which you connected the default camera, which is automatically activated when the system powers up. Figure 65: video inputs of the xt codec unit • hd1: select if you connected the...

  • Page 103

    Field name description always power on camera ensures the camera does not automatically power off, enabling the system to be switched on via remote control, if the camera has an infrared receiver. Camera privacy mode places the camera in a sleep position, with the lens facing down and to the left, w...

  • Page 104

    Table 20: configuring advanced camera settings field name description enable select yes to enable this camera. Otherwise, you cannot use the video input from this camera. If you connected multiple cameras via the scopia xt camera switch, enable each camera. You cannot disable the default camera. Mov...

  • Page 105

    Setting up the monitor display modes about this task you can configure the monitor from the xt series endpoint or web interface by: • setting its resolution • configuring the system to work with a single monitor or two monitors side-by-side. • modify the default video layout to define whether the us...

  • Page 106

    Figure 67: configuring the general monitor settings from the web interface b. Configure the general settings: installation guide for scopia xt5000 series version 3.2 initial configuration

  • Page 107

    Table 21: configuring general monitor settings field name description number of monitors specifies the number of monitors connected to the xt codec unit. In a dual configuration, the selected layout is depicted as two pictures representing the two connected displays. • - the system automatically det...

  • Page 108

    Figure 68: setting pip-pap option b. Configure the pip and pap options as described in table 22: configuring pip-pap option on page 109. The pip (picture in picture) view shows a video image in the main screen, with an additional smaller image overlapping in the corner. The pap (picture and picture)...

  • Page 109

    Table 22: configuring pip-pap option field name description multi image mode sets pip and pap activation, depending on the number of video streams available. • auto: pip and pap are enabled only when needed. This occurs when the number of video streams is greater than the number of available monitor...

  • Page 110: Configuring The Microphone

    Navigation • configuring the microphone on page 110 • configuring analog audio connections on page 111 • configuring audio outputs on page 113 • configuring the echo canceller on page 116 configuring the microphone about this task typically, you connect the microphone pod, which puts the focus on th...

  • Page 111

    Figure 69: configuring the microphone settings from the web interface 3. Set the fields as described in table 23: configuring the microphone connection on page 111. Table 23: configuring the microphone connection field name description enabled enables/disables the microphone. Gain use the slider to ...

  • Page 112

    Figure 70: the analog/optical audio port on the xt series before you begin connect the analog audio equipment as described in connecting an analog sound system on page 45. If configuring from the endpoint, you must first enable advanced configuration, as described in maintaining the scopia xt series...

  • Page 113: Configuring Audio Outputs

    Field name description type in a standalone microphone, power and audio can be supplied over the same wires; power is drawn from an external source but without a separate power supply. This is called phantom power. A built-in microphone, such as in a computer or the scopia xt executive, does not nee...

  • Page 114

    Outputs forms a matrix, which is depicted in the scopia xt series system menus ( figure 71: defining the routing of the audio outputs on page 115). Sources of audio input include the following: • xt digital microphone array pods • analog audio input • remote audio coming from other participants in t...

  • Page 115

    Figure 71: defining the routing of the audio outputs 2. Set the fields as required. Table 25: configuring audio output settings field name description digital audio to output if enabled, it routes the digital audio input port to one or more of the system’s audio output channels: hd1, digital audio a...

  • Page 116

    Configuring the echo canceller about this task if your scopia xt series works with an external microphone system that does not contain echo cancellation, perform this procedure to cancel echo. Before you begin enable echo cancellation as described in configuring the microphone on page 110. If config...

  • Page 117: Configuring Glan Use

    Field name description audio delay automatic estimation an hdmi monitor might insert delay in the audio, causing an echo. If you set this field to yes, the xt codec unit improves its echo canceller performance automatically. We recommend this setting when you connect a new monitor to the xt codec un...

  • Page 118

    Configuring ip addresses about this task to place calls, the system supports either ipv4-only mode, or dual ipv4 and ipv6 mode. Http, snmp, and at commands management occurs in ipv4 only, even if you set the system to support dual mode. You can configure the ipv4 address manually or automatically. M...

  • Page 119

    Important: glan2 is available in selected models only. For more information, refer to comparing between scopia xt series models on page 12 and installing and enabling licenses which extend system functionality on page 76. Figure 74: configuring ip addresses from the web interface 5. Set the fields a...

  • Page 120

    Field name description subnet mask if the system gets its ip address automatically, this field indicates the subnet mask assigned to the system. If you entered the system’s ip address manually, type the subnet mask. Gateway ip address if the system gets its ip address automatically, this field indic...

  • Page 121

    Figure 75: configuring the glan parameters from the web interface 3. Set the field as described in table 28: configuring network connectivity on page 121. To avoid connectivity issues, match these settings to the equivalent settings in the network. Table 28: configuring network connectivity field na...

  • Page 122

    Field name setting speed select the suitable ethernet speed: 10, 100, or 1000 mbps for glan. This field is read-only if you selected automatic for speed/duplex mode. Duplex mode select the data transmission mode that is defined for your network router or switch, either duplex or half-duplex mode. Th...

  • Page 123

    Figure 76: configuring nat traversal settings from the web interface 2. Set the fields as described in table 29: configuring nat-related settings on page 123. Table 29: configuring nat-related settings field name description nat traversal set to yes to allow the system to be located behind a firewal...

  • Page 124

    Determining the priority of audio versus video quality about this task quality of service determines how your network handles ip packets sent to your system during a video conference. For example, you can set a higher priority to audio packets, so that when there is an issue with packet loss, audio ...

  • Page 125

    Figure 77: configuring qos settings 2. Set the fields as described in table 30: configuring qos settings on page 125. Table 30: configuring qos settings field name description use qos enable/disable qos. If you set use qos to yes, you will provide different priority to different data stream, or guar...

  • Page 126

    Registering the scopia xt series with a gatekeeper about this task gatekeepers enable you to contact h.323 endpoints by entering an alias, rather than having to remember each endpoint’s ip address. For example, you can dial “1234” or “joesmith” and the gatekeeper routes the call correctly. To do thi...

  • Page 127

    Table 31: configuring h.323 settings field name description h.323 name the h.323 name or id (alias) used to register the unit with the gatekeeper. When connecting over h.323, this name is displayed on the monitors participating in the videoconference (for example: john-smith, or 9th-floor-room, or n...

  • Page 128

    Table 32: configuring the gatekeeper field name description use gatekeeper enables/disables the use of a gatekeeper. If no is selected, all the other fields are greyed. If yes is selected, the xt codec unit can use the gatekeeper’s services. Automatic ip address automatic gatekeeper discovery. The x...

  • Page 129

    Before you begin verify that you have the following information about your sip environment: • the dns names or ip addresses of the sip proxy and sip registrar. • the transport protocol and port used in your sip environment. • (optional) the model of the sip proxy. • for the sip infrastructure that r...

  • Page 130

    Figure 80: configuring sip settings 2. Configure parameters as described in table 33: configuring sip-related parameters on page 130. Table 33: configuring sip-related parameters parameter description user enter the system user name (alias). The system is registered to the sip registrar under this n...

  • Page 131: Configuring Call Settings

    Parameter description authentication password if necessary, enter the password for authenticating your xt series with the sip proxy server and sip registrar. Udp/tcp listening port enter the port number used by xt series for receiving inbound sip calls. By default, port 5060 is used. Transport outbo...

  • Page 132

    Before you begin if configuring from the endpoint, you must first enable advanced configuration, as described in maintaining the scopia xt series locally from the endpoint on page 73. Procedure 1. Access the network priority settings as follows: • from the xt series web interface, select administrat...

  • Page 133

    Figure 82: configuring general call settings 5. Set the fields as described in table 35: configuring the ip-related call settings on page 134. Table 34: configuring general call settings field name description (recommended) this is the default and setting. It indicates that the system tries to choos...

  • Page 134

    Field name description rate k (isdn) sets the maximum call rate that the system uses for all incoming or outgoing calls in isdn connectivity. Local audio-video (mcu) if using the system as an endpoint that can also host conferences on the embedded mcu, select yes to include local video and audio in ...

  • Page 135

    Field name description select dialing number format mode if your xt codec unit is not registered with an h.323 gatekeeper, you can still place a call to an endpoint registered with a gatekeeper. Check which format of dialing the gatekeeper accepts and configure it in this field: number> endpoint>, o...

  • Page 136

    Important: you cannot remove the local ldap server. • a remote xt series's built-in ldap server the contacts are read-only when browsing a remote xt series's ldap server. You can define more than one of these ldap servers, where each requires only the ip address of the remote endpoint and its ldap p...

  • Page 137

    – each user (inetorgperson entity) must have its commuri field pointing to the user's endpoint (commobject id). For example: ldap://123.456.789.012/ou=h323identity,dc=company,dc=com??Sub?(com muniqueid=6) scopia xt5000 where communiqueid refers to the commobject id a centralized solution like scopia...

  • Page 138

    Figure 86: adding each type of ldap server from the web interface 3. Configure the ldap server settings as described in table 37: configuring ldap server settings on page 138. Table 37: configuring ldap server settings field name description preferred to view contacts from this ldap server from the ...

  • Page 139

    Field name description password the login to third party ldap servers is via a simple bind ldap v3 operation. Important: when using the endpoint's built-in ldap server, you can modify the password here. When using an external xt series as the ldap server, this value cannot be modified, since the lda...

  • Page 141

    4. Perform enabling the tls connection in xt series on page 147 . 5. To encrypt the media (audio, video, presentation) of videoconferences using the srtp protocol, perform enabling encryption for videoconferences on page 149. Generating a certificate signing request for xt series about this task thi...

  • Page 142

    Figure 87: generating a csr for scopia xt series table 38: entering the organization's details field description country enter the organization's country code. Important: country must include two characters only. For more information about the country code to use, contact your certificate authority....

  • Page 143

    Figure 88: downloading the csr the csr is downloaded onto your computer, with the following filename: _csr.Pem 6. Save the certificate in an appropriate folder. The certificate is saved as a text file compatible with base-64 ascii code, in .Pem format. 7. Send the text file containing the certificat...

  • Page 144

    Before you begin 1. Ensure that you have the root certificate for the certificate authority that your organization uses. The root certificate must be compatible with the base-64 ascii code, in either .Pem or .Cer format. 2. Ensure that you have the signed certificate from the ca for the xt series (s...

  • Page 145

    Tip: verify that the system's time is synchronized with sntp, otherwise you may need to wait a few hours before using this certificate (for details, see setting date and time on page 95). You can start using this certificate at the time indicated by the notbefore value in the signed certificate. Fig...

  • Page 146

    Figure 92: connecting a usb key to the xt codec unit 2. To back up a certificate to the usb key, select advanced > utilities > certificates > backup ( figure 93: backing up or restoring certificates on page 146). The system copies the certificates and associated keys to the root folder of your usb k...

  • Page 147

    This procedure removes the current certificate by replacing it with a blank form. To back up a certificate before deleting it from the system, see backing up and restoring xt series certificates on page 145. Procedure 1. Access the xt series web interface, as described in accessing xt series web int...

  • Page 148

    Procedure 1. Access the xt series web interface, as described in accessing xt series web interface on page 62. 2. Select administrator settings > protocols > sip. 3. Select yes from the use tls list to accept incoming calls using tls. Figure 95: enabling tls 4. Define the following settings: install...

  • Page 149

    Table 39: configuring tls settings field description transport outbound call select tls to secure outgoing calls via tls. Verify certificate select one of the following: • yes to connect to other devices via tls only when the other device has certificates signed by the same certificate authority (ca...

  • Page 150

    Before you begin if configuring from the endpoint, you must first enable advanced configuration, as described in maintaining the scopia xt series locally from the endpoint on page 73. To encrypt sip calls using srtp, you must also secure communication between your video network devices using tls cer...

  • Page 151

    Table 40: configuring settings for securing calls field name description accept protected calls if encryption is enabled, the system automatically encrypts incoming calls and this field is read-only. If encryption is disabled, set to yes to allow the system to use encryption when receiving an encryp...

  • Page 153

    • from the xt series web interface, log in. The system information is displayed in the home tab. • from the endpoint's main menu, select configure > about using the xt remote control unit. Important: if your system is currently in a call, press ok/menu and select stats > configure > about. Figure 97...

  • Page 154

    Figure 98: viewing system network information resolving problems with audio problem i cannot hear audio after setting up the system. Solution make sure the monitor volume is not set to 0. Solution make sure the system volume is not set to 0 by activating on the xt remote control unit. Solution while...

  • Page 155

    Figure 99: performing the audio tests from the web interface 2. Select loc tone to check the audio input received by the endpoint. If the test is completed successfully, the done message is displayed. Figure 100: the audio test completed successfully from the web interface 3. Select tx tone to check...

  • Page 156

    If configuring from the endpoint, you must first enable advanced configuration, as described in maintaining the scopia xt series locally from the endpoint on page 73. Procedure 1. Access the audio settings as follows: • from the xt series web interface, select administrator settings > calls > prefer...

  • Page 157

    Procedure 1. Access the echo cancellation settings, as follows: • from the scopia xt series web interface, select administrator settings > i/o connections > audio-inputs > echo canceller. • from the endpoint's main menu, select configure > advanced > i/o connections > audio-inputs > echo canceller. ...

  • Page 158

    Figure 103: testing the audio from the web interface b. Bring the microphone pod at about 1 m (3 feet) from the monitor. Keep silent. C. Navigate to audio delay detection and select yes. The monitor generates an evaluation noise and the codec unit estimates the audio delay introduced by the monitor....

  • Page 159

    Solution verify the xt codec unit’s led is on. If the led is blinking, press the power key on the xt remote control unit. Solution make sure the xt codec unit output is properly connected to the monitor input. Make sure the monitor/dvi cable is connected properly at both ends. Problem the screen lay...

  • Page 160: Resolving Camera Issues

    Option description bottom wizard as described in adjusting the image position on page 85. Right 4. From the web interface only, select save. Resolving camera issues problem i cannot see the camera’s output after setting up. You can also check the camera's output remotely from the scopia xt series we...

  • Page 161

    Figure 105: selecting a video source 3. Select video source. Solution ensure the camera is correctly connected to the system. For details, see the installation guide for the scopia xt series. Solution make sure the moving setting is enabled. If configuring from the endpoint, you must first enable ad...

  • Page 162

    Figure 106: enabling the moving setting 2. Make sure that the moving field is set to yes. 3. From the web interface only, select save. Resolving ip address problems problem cannot configure the ip address. Possible causes if the icon for no network connection appears and the system displays 0.0.0.0 ...

  • Page 163

    Figure 107: glan1 port important: if the glan2 port is enabled and in use, check that it is properly connected. Solution assign a valid ip address to the system on glan1 or glan2, as described in configuring ip addresses on page 118. Possible causes the system is capable of detecting ip/mac addresse...

  • Page 164

    4. Select next. 5. Select done. Problem the system does not make calls due to a network error. Possible causes the network is based on ipv6 and the endpoint is configured to support only ipv4. Solution enable the endpoint to support ipv6. If configuring from the endpoint, you must first enable advan...

  • Page 165

    Solution if the battery power is not low, configure the xt remote control unit code on the xt codec unit to the same number that it is set on the xt remote control unit, as described in pairing an xt remote control unit with a xt codec unit on page 71). Solution if you still experience problems, rec...

  • Page 166

    3. Press the back key on the xt remote control unit. 4. Select advanced. 5. Enter your four-digit pin code, and press ok/menu. The default pin code is 1234. 6. Select utilities > restore system > factory defaults. Figure 111: restoring factory default settings 7. Press ok/menu, and select yes. The d...

  • Page 167

    Glossary of terms for scopia solution 1080p see full hd on page 170. 2cif 2cif describes a video resolution of 704 x 288 pixels (pal) or 704 x 240 (ntsc). It is double the width of cif, and is often found in cctv products. 2sif 2sif describes a video resolution of 704 x 240 pixels (ntsc) or 704 x 28...

  • Page 168

    Auto-attendant auto-attendant, also known as video ivr, offers quick access to meetings hosted on mcus, via a set of visual menus. Participants can select menu options using standard dtmf tones (numeric keypad). Bfcp (binary floor control protocol) bfcp is a protocol which coordinates shared videoco...

  • Page 169

    Dedicated endpoint a dedicated endpoint is a hardware endpoint for videoconferencing assigned to a single user. It is often referred to as a personal or executive endpoint, and serves as the main means of video communications for this user. For example, scopia xt executive. It is listed in the organ...

  • Page 170

    Like scopia desktop client, mobile device endpoints like scopia mobile, room systems like xt series, and telepresence systems like scopia xt telepresence. Endpoint alias see alias on page 167. Fec forward error correction (fec) is a proactive method of sending redundant information in the video stre...

  • Page 171

    Full screen video layout the full screen view shows one video image. Typically, it displays the remote presentation, or, if there is no presentation, it displays the other participant or a composite of the other participants. Gatekeeper a gatekeeper routes audio and video h.323 calls by resolving di...

  • Page 172

    H.245 h.245 is the protocol used to control a remote endpoint from your local endpoint. It is part of the h.323 set of protocols. H.261 h.261 is an older protocol used to compress cif and qcif video resolutions. H.263 h.263 is an older a protocol used to compress video. It is an enhancement to the h...

  • Page 173

    H.323 h.323 is a widespread set of protocols governing the communication between endpoints in videoconferences and point-to-point calls. It defines the call signaling, control, media flow, and bandwidth regulation. H.323 alias see alias on page 167. H.324m h.324m is the videoconferencing standard fo...

  • Page 174

    Communication between them. For example, you can use https to secure web browser access to the web interface of many scopia solution products. Image resolution see resolution on page 177. Kbps kilobits per second (kbps) is the standard unit to measure bitrate, measuring the throughput of data commun...

  • Page 175

    Mcu an mcu, or multipoint control unit, connects multiple endpoints into a single videoconference. It typically manages the audio mixing and video layouts, adjusting the output to suit each endpoint's capabilities. Mcu service see meeting type on page 175. Meeting type meeting types (also known as m...

  • Page 176

    Nat a nat, or network address translation device, translates external ip addresses to internal addresses housed in a private network. This enables a collection of devices like endpoints in a private network, each with their own internal ip address, can be represented publicly by a single, unique ip ...

  • Page 177

    Prefix see dial prefix on page 169. Q.931 q.931 is a telephony protocol used to start and end the connection in h.323 calls. Qcif qcif, or quarter cif, defines a video resolution of 176 × 144 pixels (pal) or 176 x 120 (ntsc). It is often used in older mobile handsets (3g-324m) limited by screen reso...

  • Page 178

    Rtcp real-time control transport protocol, used alongside rtp for sending statistical information about the media sent over rtp. Rtsp rtsp or real-time streaming protocol controls the delivery of streamed live or playback video over ip, with functions like pause, fast forward and reverse. While the ...

  • Page 179

    Sip session initiation protocol (sip) is a signaling protocol for starting, managing and ending voice and video sessions over tcp, tls or udp. Videoconferencing endpoints typically are compatible with sip or h.323, and in some cases (like scopia xt series), an endpoint can be compatible with both pr...

  • Page 180

    Sso see single sign on on page 179. Standard definition see sd on page 178. Streaming streaming is a method of delivering multimedia content in one direction. Streaming recipients cannot not use a microphone or camera to communicate back to the videoconference. The content can be a live videoconfere...

  • Page 181

    Important: use switched video only when all endpoints participating in the videoconference support the same resolution. If a network experiences high packet loss, switched video might not be displayed properly for all endpoints in the videoconference. Sxga sxga defines a video resolution of 1280 x 1...

  • Page 182

    Vfu see video fast update (vfu) on page 182. Vga vga defines a video resolution of 640 x 480 pixels. Videoconference a videoconference is a meeting of more than two participants with audio and video using endpoints. Professional videoconferencing systems can handle many participants in single meetin...

  • Page 183

    Waiting room a waiting room is a holding place for participants waiting for the host or moderator to join the meeting. While waiting, participants see a static image with the name of the owner's virtual room, with an optional audio message periodically saying the meeting will start when the host arr...

  • Page 184

    About radvision radvision, an avaya company, is a leading provider of videoconferencing and telepresence technologies over ip and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, radvision and avaya are propelling the unified c...