Rail King Amtrak F59PH Operation Manual - Limited One-Year Warranty
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©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service & Warranty Information
Limited One-Year Warranty
How toGetServiceUndertheTermsoftheLimitedOne-Year
Warranty
Forwarrantyrepair,followthe instructionsbelowtoobtainwarrantyservice.
First,e-mail,write,callorfaxanAuthorizedM.T.H. Service CenterinyourareaorM.T.H.ElectricTrainsto
obtainRepairAuthorization. YoucanfindthelistofAuthorizedServiceCentersontheM.T.H.website, www.mth-
railking.com.AuthorizedServiceCentersarerequiredonlytomakewarrantyrepairsonitemssoldfromthatstore;
allotherrepairs mayormaynotbedoneatthestore'sowndiscretion. Otherwise, contact M.T.H.(filloutthe
Service ContactformintheServiceSectionofwww.mth-railking.com;sendUSmailtotheaddresslistedbelow;
tel:410-381-2580; fax:410-423-0009),statingwhentheitemwaspurchasedanddescribingtheproblem. Ifyou
contact M.T.H.,youwillbegivenareturnauthorizationnumbertoassurethatyourmerchandisewillbeproperly
handled uponitsreceipt.
CAUTION:Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterialsoastopreventdamagetothemerchandise.The shipmentmustbeprepaidandwerecommend
thatitbeinsured.
leasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandiseforservice.
Seeourwebsiteat
orcall1-888-64 0-3700toidentifyanAuthorizedM.T.H.Train
Merchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuchas lightbulbs,pick-uprollers,batteries, smokeunitwicks,andtractiontires.Wewill
repairorreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan
AuthorizedM.T.H.ServiceCenterorM.T.H. ElectricTrains within oneyearoftheoriginaldateofpurchase.This
warrantydoesnotcoverdamagescausedbyimpropercare,handling ,oruse.Transportationcosts incurredbythe
customerarenotcoveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
, whichgivesthedateof
purchase. Ifyouaresendingtheitem toM.T.H.,fillouttheService ContactformintheServiceSectionof
www.mth-railking.com;sendUSmailtotheaddresslistedbelow;call410-381-2580,orfax410-423-0009to
obtainareturn authorizationnumber. Ifyou aresendingthis producttoanAuthorizedServiceCenter,contactthat
Centerfortheir returnauthorization.
Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfrom statetostate.
ServiceDepartment
Acoverletterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available),ReturnAuthorizationnumber,acopyofyoursalesreceiptandafulldescriptionoftheproblemmust
beincludedto facilitatetherepairs. Please includethedescriptionregardlessofwhetheryoudiscussedthe
problem witha servicetechnicianwhencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization.
P
AllM.T.H.productspurchasedfrom anAuthorizedM.T.H.TrainMerchantarecoveredby thiswarranty.
a
copyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant
www.mth-railking.com