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RAM Promaster 2014 User Manual
Summary of Promaster 2014
Page 1
14vf-926-aa ram promaster second edition user guide download a free electronic copy of the owner’s manual or warranty booklet by visiting the owners tab at: www.Ramtrucks.Com (u.S.) or www.Ramtruck.Ca (canada). 1372816_14b_promaster_ug_073113.Indd 1 7/31/13 11:24 am.
Page 2: Important
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the owner’s manual, navigation/uconnect ® manuals or warranty booklet by calling 1-866-726-4636 (u.S.) or 1-800-387-1143 (canada) or by contacting your dealer. Important this user guide is in...
Page 3: Table Of Contents
Introduction/welcome welcome from chrysler group llc . . . . . . . . . . . . . . . . . . 2 controls at a glance driver cockpit . . . . . . . . . . . . . . . 4 instrument cluster . . . . . . . . . . 6 getting started key fob . . . . . . . . . . . . . . . . . . . . 8 seat belt . . . . . . . . . . . . ...
Page 4: Introduction/welcome
Welcome from chrysler group llc congratulations on selecting your new chrysler group llc vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essen- tials that are traditional to our vehicles. Your new chrysler group llc vehicle has characteristic...
Page 5: Warning!
Vehicles sold in canada with respect to any vehicles sold in canada, the name chrysler group llc shall be deemed to be deleted and the name chrysler canada inc. Used in substitution. Warning! • pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal...
Page 6: Driver Cockpit
Driver cockpit 1. Power mirrors 2. Headlight switch pg. 17 3. Instrument cluster/electronic vehicle information center (evic) display pg. 6 4. Wiper/washer pg. 18 5. Transmission shifter 6. Audio system (touchscreen radio shown) pg. 22 7. Clip board 8. Climate controls pg. 16 9. Storage 10. Power wi...
Page 7: Controls At A Glance
12. Power outlet pg. 38 13. Usb port (charging only) 14. Switch panel • front fog lights • electronic stability control (esc) off pg. 57 • hazard warning switch • central door lock switch 15. Storage — if equipped 16. Usb port 17. Ignition switch 18. Uconnect ® phone controls pg. 31 19. Uconnect ® c...
Page 8: Instrument Cluster
Instrument cluster warning lights - low fuel warning light - charging system light ** - oil pressure warning light ** - engine temperature warning light - anti-lock brake (abs) light ** - air bag warning light ** - electronic throttle control (etc) light - tire pressure monitoring system (tpms) ligh...
Page 9: Controls At A Glance
Indicators -turn signal indicators - high beam indicator - front fog light indicator * - park/headlight on indicator * - vehicle security indicator * - electronic speed control set indicator - glow plug indicator ** - door ajar indicator - electronic stability control (esc) off indicator - electroni...
Page 10: Key Fob
Key fob locking and unlocking the doors • press the lock button once to lock all the doors. Press the unlock button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. • all doors can be programmed to un- lock on the first press of the unlock button. Refer to...
Page 11: Warning!
• the seat belts for both front seating positions are equipped with pretensioning devices that are designed to remove slack from the seat belt in the event of a collision. • a deployed pretensioner or a deployed air bag must be replaced immediately. Warning! In a collision, you and your passengers c...
Page 12: Warning!
Warning! • relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won't deploy at all. Always wear your seat belts even though you have air bags. • being too close to the steeri...
Page 13: Front Seats
Front seats height adjustment • the height adjusting levers are located on the center outboard side of the seat. • lift up on the front lever to adjust the front of the seat up or down. • lift up on the rear lever to adjust the rear of the seat up or down. Forward/rearward • lift up on the adjusting...
Page 14: Getting Started
Air seat adjustment • the seat is equipped with a mechani- cal spring system and hydraulic shock absorber to ensure maximum comfort and safety. The system of springs also effectively absorbs impact from un- even road surfaces. • use the weight adjustment knob to set the required setting based on bod...
Page 15: Warning!
Warning! • adjusting a seat while the vehicle is moving is dangerous. The sudden movement of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked. • do not ride with the sea...
Page 16: Warning!
Warning! • persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaus- tion or other physical conditions must exercise care when using the seat heater. It may cause burns even at low temperatures, especially...
Page 17: Caution!
Engine break-in recommendations • a long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. • drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. • whil...
Page 18: Manual Climate Controls
Manual climate controls air recirculation /max a/c • use recirculation for maximum a/c operation. • for window defogging, turn the recirculation button off. • recirculation is not allowed in defrost. • recirculation is allowed in floor mode and defrost/floor (mix modes) for approxi- mately five minu...
Page 19: Operating Your Vehicle
Turn signals/headlights/high beams lever turn signals/lane change assist • tap the lever up or down once and the turn signal (right or left) will flash three times and automatically turn off. Headlights/parking lights • the ignition switch must be in the on/run position for the headlights to operate...
Page 20: Wiper/washer Lever
Wiper/washer lever • the wiper/washer lever is located on the right side of the steering column. Front wipers intermittent, low and high operation • push the lever downward to the first detent and rotate the center ring to use one of the four intermittent wiper settings. • push the lever downward to...
Page 21: Speed Control
Speed control • the speed control lever is located on the left side of the steering column. Cruise on/off • rotate the center ring upward on the electronic speed control lever to turn the system on. • the cruise symbol will appear on the instrument cluster to indicate the speed control is on. • to t...
Page 22: Operating Your Vehicle
Accel/decel to increase speed • when the electronic speed control is set, you can increase speed by tapping the speed control lever up (+). • the speed increment shown is dependant on the speed of u.S. (mph) or metric (km/h) units: u.S. Speed (mph) • tapping the speed control lever up (+) once will ...
Page 23: Warning!
Cancel • a soft tap on the brake pedal, pushing the res button, or normal brake pressure while slowing the vehicle will deactivate the speed control without erasing the set speed memory. • rotating the center ring upward to turn the system off or turning the ignition switch off erases the set speed ...
Page 24: Electronics
Your vehicle's sound system 1. Uconnect ® phone mute button 2. Uconnect ® phone button pg. 31 3. Steering wheel audio controls (right) pg. 36 4. Phone hang up button 5. Uconnect ® voice command button pg. 34 6. Usb/audio jack pg. 30 7. Volume knob/audio mute button pg. 27 electronics 22.
Page 25: Electronics
8. Eject button pg. 27 9. Cd slot pg. 29 10. Uconnect ® radio pg. 27 11. Display on/off button 12. Tune/scroll knob/browse/enter button 13. Front power outlet/cigar lighter pg. 38 14. Usb port (charging only) electronics 23.
Page 26: Identifying Your Radio
Identifying your radio uconnect® rh3 • single din mono-chromatic • manual three-knob climate control uconnect® 5.0 • 5” color touchscreen • manual three-knob climate control uconnect® rh3 uconnect® 5.0 electronics 24.
Page 27: Uconnect® Rh3
Uconnect® rh3 enable or disable clock 1. Press the disp button for more than two seconds to enable or disable the clock. 2. When this function is enabled, the display shows the message "clk on" and the clock is displayed whenever the ignition is on, even with the radio off. In 10 seconds if no radio...
Page 28: Warning!
Balance, fade, loudness, bass and treble • pressing the audio button for less than two seconds accesses an audio function. • pressing audio more than once accesses other functions (e.G. Bass, treble, balance, fader, loudness and bass). If this key is not pressed again for five seconds or the rotary ...
Page 29: Uconnect® 5.0
Uconnect® 5.0 clock setting 1. To start the clock setting procedure, press the settings hard-key on the right side of the display, then “clock & date” soft-key, and then “set time & format” soft-key. Select the up or down arrows as appropriate. 2. Touch the “up or down arrows” to adjust the hours or...
Page 30: Electronics
Balance/fade • touch the “balance/fade” soft-key to adjust the sound from the speakers. Use the “arrow” soft-keys to adjust the sound level from the front and rear or right and left side speakers. Touch the center “c” soft-key to reset the balance and fade to the factory setting. Speed adjusted volu...
Page 31: Electronics
Store radio presets • when you are receiving a station that you wish to commit into memory, touch and hold the desired numbered soft-key for more than two seconds, or until you hear a confirmation beep. • the radio stores up to 12 presets in each of the radio modes. Four presets are visible at the t...
Page 32: Electronics
Usb/audio jack (aux)/bluetooth® operation usb/ipod® • the usb input and auxiliary jack is located on the instrument panel left of the radio (driver’s lower right). • usb/ipod ® mode is entered by either inserting a usb jump drive or an ipod ® cable into the usb port or by pressing the media hard-key...
Page 33: Electronics
Navigation if your vehicle is equipped with navigation, there will be a nav hard-key in place of the compass hard-key. See your uconnect ® supplement manual or www.Ramtrucks.Com/promaster for additional information. Uconnect® phone (bluetooth® hands free calling) • if the uconnect ® phone button exi...
Page 34: Electronics
Complete the pairing procedure • when prompted on the phone, verify with radio password shown on the uconnect ® screen. • if your phone asks you to accept a connection request from uconnect ® , select “yes.” if available, check the box telling it not to ask again – that way your phone automatically ...
Page 35: Electronics
Phonebook • uconnect ® radios automatically downloads your phonebook from your paired phone, if this feature is supported by your phone. Entries are updated each time that the phone is connected. If your phone book entries do not appear, check the settings on your phone. Some phones require you to e...
Page 36: Warning!
Warning! • any voice commanded system should be used only in safe driving conditions following applicable laws regarding phone use. Your attention should be focused on safely operating the vehicle. Failure to do so may result in a collision causing you and others to be severely injured or killed. • ...
Page 37: Electronics
• speak normally, without pausing, just as you would speak to a person sitting a few feet/meters away from you. • ensure that no one other than you is speaking during a voice command period. Steering wheel buttons • you can control many of your radio features using your voice. Press either the vr or...
Page 38: Electronics
While in: voice command example: phone call management “search for john smith” (any contact name in address book) “show (display list) contacts” voice text reply (radio audibly recognizes these 18 pre-formatted sms messages as you speak) forward one of 18 pre-formatted sms messages to incoming calls...
Page 39: Programmable Features
Electronic vehicle information center (evic) • the evic features a driver interactive display that is located in the instru- ment cluster. Pressing the controls on the left side of the steering column allows the driver to select vehicle in- formation and personal settings. For additional information...
Page 40: Power Outlets
Uconnect® customer programmable features • the uconnect ® system allows you to access customer programmable feature settings such as display, clock & date, safety/assistance, lights, doors & locks, audio, phone/bluetooth ® , siriusxm setup and restore default settings through soft-keys. • press the ...
Page 41: Electronics
• power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Improper use of the power outlet can cause damage not covered by your new vehicle warranty. Electronics 39.
Page 42: Trailer
Trailer towing weights (maximum trailer weight ra tings) engine/ transmission v ersions gvw (gross v ehicle w eight) wb (wheel base) max. Ga wr (gross axle w eight rating) gcwr (gross combined w eight rating) frontal area max. Gtw (gross trailer w eight) max. Tongue w eight 3.6l/automatic all 8,550 ...
Page 43: Utility
Engine/ transmission v ersions gvw (gross v ehicle w eight) wb (wheel base) max. Ga wr (gross axle w eight rating) gcwr (gross combined w eight rating) frontal area max. Gtw (gross trailer w eight) max. Tongue w eight 3.6l/automatic all 9,350 lbs (4 241 kg) l4 159 in (4 035 mm) front 4,350 lbs (1 97...
Page 44: Utility
Engine/ transmission v ersions gvw (gross v ehicle w eight) wb (wheel base) max. Ga wr (gross axle w eight rating) gcwr (gross combined w eight rating) frontal area max. Gtw (gross trailer w eight) max. Tongue w eight 3.0l diesel/ mt a all 8,900 lbs (4 036 kg) — front 4,600 lbs (2 086 kg) rear 5,250...
Page 45: Caution!
Recreational towing (behind motorhome, etc.) towing this vehicle behind another vehicle towing condition wheels off the ground gasoline engine all models diesel engine all models flat tow none not allowed trans in neutral dolly tow front ok ok rear not allowed trans in neutral on trailer all ok ok •...
Page 46: Diesel
Diesel engine break-in recommendations the diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • warm up the engine before placing it under load. • do not operate the engine at idle for prolonged...
Page 47: Caution!
Caution! If the “generic warning light” remains on and a “service fuel filter” message displays, do not start engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacem...
Page 48: Diesel
Note: the engine and transmission block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available from your authorized mopar ® dealer. • a 12 volt heater built into the fuel filter housing aids in preventing fuel gelling. It is controlled by a built-in th...
Page 49: Warning!
• at low speeds you may hear mechanical noises similar to a manual transmission as the transmission changes gears. These noises are normal and will not damage the transmission. • very aggressive driving may result in some clutch odor. A warning message will display in the evic if cool down actions a...
Page 50: Diesel
• to drive, start the engine, then move the shift lever from neutral (n) to the drive (d) position for automatic mode, the manual (m) position for manual mode, or the reverse (r) position. • only shift into drive (d) or reverse (r) when the accelerator pedal is re- leased and the vehicle is stopped....
Page 51: Diesel
Message description clutch overheating this message appears, together with a buzzer, when the clutch overheats. In this situation, limit stop and go driving and gear shifts or if necessary stop the vehicle and turn the engine off to allow the clutch to cool. If the message continues to appear, conta...
Page 52: Warning!
Message description press brake pedal this message is shown in the display together with an acoustic signal, when the brake pedal is not pressed during a starting attempt. Press brake shift to n key to start this message appears, after the door opening, to remind to press the brake pedal and shift t...
Page 53: Caution!
Exhaust system — regeneration in process exhaust filter full • indicates that the diesel particulate filter (dpf) is self-cleaning. Maintain your current driving condition until regeneration is completed. Exhaust system — regeneration completed • indicates that the diesel particulate filter (dpf) se...
Page 54: Adding Fuel
Adding fuel • the fuel cap is located behind the fuel filler door on the left side of the vehicle. • when the fuel nozzle “clicks” or shuts off, the fuel tank is full. Caution! To avoid fuel spillage and overfilling, do not “top off” the fuel tank after filling. • tighten the fuel filler cap until y...
Page 55: Diesel Exhaust Fluid
Diesel exhaust fluid • diesel exhaust fluid (def) sometimes known simply by the name of its active component, urea – is a key component of selective catalytic reduction (scr) systems, which help diesel vehicles meet stringent emission regulations. Def is a liquid reducing agent that reacts with engi...
Page 56: Diesel
Adding diesel exhaust fluid • the def low level message (located in the evic) will display when the def level is low. • completely fill the def tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the electronic veh...
Page 57: Caution!
Caution! • to avoid def spillage and overfilling, do not “top off” the def tank after filling. • when def is spilled, clean the area immediately with water or a mild solvent. • do not overfill. Def will freeze below 12 degrees f (-11 degrees c). The def system is designed to work in temperatures bel...
Page 58: Roadside Assistance
Roadside assistance • dial toll-free 1-800-521-2779 for u.S. Residents or 1-800-363-4869 for cana- dian residents. • provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. • briefly describe the nature of ...
Page 59
- electronic stability control (esc) off indicator light • this light indicates the esc system has been turned off by the driver. Partial off this mode is entered by momentarily pressing the esc off switch. This mode is intended for times when a more spirited driving experience is desired. It is als...
Page 60: Caution!
Possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability. • if the light sta...
Page 61: Warning!
Brake - brake warning light • the brake warning light illuminates when there is either a system malfunction or the parking brake is applied. If the light is on and the parking brake is not applied, it indicates a possible brake hydraulic malfunction, brake booster problem or an anti-lock brake syste...
Page 62: If Your Engine Overheats
If your engine overheats • in any of the following situations, you can reduce the potential for overheating by taking the appropriate action. • on the highways — slow down. • in city traffic — while stopped, shift the transmission to neutral, but do not increase engine idle speed. Note: there are st...
Page 63: Jacking And Tire Changing
Jacking and tire changing jack location • the jack and jack tools are stored under the front passenger seat. Removing the spare tire • remove the spare tire before attempting to jack up the vehicle. • attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. • rotate...
Page 64
Preparations 1. Park the vehicle on a firm, level surface as far from the edge of the roadway as possible. Avoid icy or slippery areas. 2. Turn on the hazard warning flasher. 3. Set the parking brake. 4. Place the shift lever into park. 5. Turn off the ignition. 6. Block the front and rear of the wh...
Page 65
Instructions 1. Remove the spare tire, jack and tools from storage. 2. Using the wheel wrench, loosen, but do not remove, the wheel bolts by turning them counterclockwise one turn while the wheel is still on the ground. 3. Determine the jacking location on the side of the vehicle. Attach the lug bol...
Page 66
4. There are two jack engagement points on the vehicle for the front and rear tires. The front tire jacking location is located behind the front tire and in front of the drivers door. The rear tire jacking location is located in front of the rear tire and front of the leaf spring mount. 5. Operate t...
Page 67
Wheel bolts • all wheel bolts should be tightened occasionally to eliminate the possibility of the bolts loosening unintentionally. • this is especially important during the first few hundred miles/kilometers of operation to allow the wheel bolts to become properly set. • all wheel bolts should firs...
Page 68: Warning!
Warning! • do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on ...
Page 69: Jump-Starting
Jump-starting preparations for jump-starting note: only use the recommended jump starting location. • the vehicle’s jump starting locations are located under the hood in the en- gine compartment on the driver’s side. • the remote positive (+) post is covered with a protective cap located on the side...
Page 70: Caution!
3. Disconnect the positive end (+) of the jumper cable from the positive (+) post of the booster battery. 4. Disconnect the opposite end of the positive (+) jumper cable from the remote positive (+) post of the discharged vehicle. 5. Close the cover of the front power distribution center. Note: only...
Page 71: Shift Lever Override
Shift lever override if a malfunction occurs and the shift lever cannot be moved out of the park position, you can use the following procedure to temporarily move the shift lever: 1. Turn the engine off. 2. Firmly apply the parking brake. 3. Using a small screwdriver or similar tool, remove the shif...
Page 72: Caution!
Note: if your vehicle is equipped with electronic stability control (esc) then press the "esc off" switch, to place the electronic stability control (esc) system in "partial off" mode, before rocking the vehicle. Caution! Revving the engine or spinning the wheels too fast may lead to transmission ov...
Page 73: Opening The Hood
Opening the hood 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel. 2. Move to the outside of the vehicle, reach into the opening beneath the center of the hood and push the safety latch lever to the right to re...
Page 74: Engine
Engine comp artment 3.6l engine maintaining your vehicle 72.
Page 75: Maintaining Your Vehicle
3.0l diesel engine maintaining your vehicle 73.
Page 76: Fluids And Capacities
Fluids and capacities component fluid, lubricant, or genuine part capacities engine coolant – 3.6l engine we recommend you use mopar ® antifreeze/coolant 10 year/150,000 mile formula oat (organic additive technol- ogy) meeting the requirements of chrysler material standard ms-12106. 10.5 quarts (10 ...
Page 77: Maintaining Your Vehicle
Diesel versions component fluid, lubricant, or genuine part capacities engine coolant – 3.0l diesel engine we recommend you use mopar ® antifreeze/coolant 10 year/150,000 mile formula oat (organic additive technol- ogy) meeting the requirements of chrysler material standard ms-12106. 12.7 quarts (12...
Page 78: Maintaining Your Vehicle
Component fluid, lubricant, or genuine part capacities fuel selection – 3.0l diesel engine use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with ultra low sulfur highway diesel fuel (15 ppm sulfur maximum) and prohibits the ...
Page 79: Caution!
Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive technology (oat) engine coolant is different and should not be mixed with hybrid or...
Page 80: Maintaining Your Vehicle
Note: under no circumstances should oil change intervals exceed 10,000 miles (16,000 km) or twelve months, whichever comes first. Severe duty all models change engine oil at 4,000 miles (6,500 km) if the vehicle is operated in a dusty and off road environment. This type of vehicle use is considered ...
Page 81: Maintaining Your Vehicle
Maintenance chart refer to the maintenance schedules on the following pages for the required maintenance intervals. Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 ...
Page 82: Arning!
Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,000 192,000 208,00...
Page 83: Maintaining Your Vehicle
Maintenance record odometer date signature, authorized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,000 ...
Page 84: Maintaining Your Vehicle
Maintenance schedule — diesel engine your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will ...
Page 85: Maintaining Your Vehicle
Maintenance chart — diesel fuel up to b5 biodiesel mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 8...
Page 86: Arning!
Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,00...
Page 87: Maintaining Your Vehicle
Maintenance schedule — b6 to b20 biodiesel note: • under no circumstances should oil change intervals exceed 10,000 miles (16 093 km) or six months, whichever comes first. • the owner is required to monitor mileage for b6-b20 biodiesel, the automatic oil change indicator system does not reflect the ...
Page 88: Arning!
Maintenance chart — b6 to b20 biodiesel mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,00...
Page 89: Maintaining Your Vehicle
Maintenance record odometer date signature, authorized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,000 ...
Page 90: Fuses
Fuses underhood fuses • the power distribution center (fuses) is located on the right side of the engine compartment. This center contains cartridge fuses, mini-fuses and relays. Cavity maxi fuse mini fuse description f01 40 amp orange esc pump f02 20 amp yellow (3.6 gasoline engine) starter relay 3...
Page 91: Maintaining Your Vehicle
Cavity maxi fuse mini fuse description f17 20 amp yellow secondary loads, ecm (3.0 diesel engine) f18 7.5 amp brown kl30 ecm, kl30 main relay coil (3.6 gasoline engine) f18 7.5 amp brown kl30 mta, kl30 ecm, kl30 main relay coil (3.0 diesel engine) f19 7.5 amp brown a/c compressor (if equipped) f20 3...
Page 92: Maintaining Your Vehicle
Interior fuses • the interior fuse panel is part of the body control module (bcm) and is located on the driver's side under the instrument panel. Cavity mini fuse description f12 10 amp red right low beam f13 10 amp red left low beam f31 5 amp beige int/a f32 10 amp red sbmt f34 7.5 amp brown cleara...
Page 93: Tire Pressures
Tire pressures • check the inflation pressure of each tire, including the spare tire, at least monthly and inflate to the recommended pressure for your vehicle. • the tire pressures recommended for your vehicle are found on the “tire and loading information” label located on the driver’s side door o...
Page 94: Caution!
Wheel and wheel trim care • all wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • to remove heavy soil and/or excessive brake dust, use mopar ® wheel cleaner or equivalent or select a non-abrasive, non-...
Page 95: Warning!
Chrysler group llc customer center p.O. Box 21–8004 auburn hills, mi 48321–8004 phone: 1–866–726–4636 chrysler canada inc. Customer center p.O. Box 1621 windsor, ontario n9a 4h6 phone: 1–800–465–2001 (english) phone: 1–800–387–9983 (french) assistance for the hearing impaired • to assist customers w...
Page 96: Customer Assistance
Reporting safety defects in the united states • if you believe that your vehicle has a defect that could cause a collision or cause injury or death, you should immediately inform the national highway traffic safety administration (nhtsa) in addition to notifying the manufacturer. • if nhtsa receives...
Page 97: Mopar® Accessories
Authentic accessories by mopar® • the following highlights just some of the many authentic ram accessories by mopar ® featuring a fit, finish, and functionality specifically for your ram promaster. • in choosing authentic accessories you gain far more than expressive style, premium protection, or ex...
Page 98: Index
Automatic transmission fluid type . . . . . . . . . . . . .74 axle fluid . . . . . . . . . . . . . . . .74 back-up camera . . . . . . . . . . . .21 belts, seat . . . . . . . . . . . . . . . .8 brake fluid . . . . . . . . . . . . . . .74 break-in recommendations, new vehicle . . . . . . . . . . . . ....
Page 99: Index
Power outlet (auxiliary electrical outlet) . . . . . . . . . . . . . . .38 steering . . . . . . . . . . . . . .74 programmable electronic features . .37 rain sensitive wiper system . . . . .18 rear camera . . . . . . . . . . . . . .21 rear parksense system . . . . . . . .21 recreational towing . . ....
Page 100: Frequently Asked Questions
Frequently asked questions getting started • where are the controls for the front heated seats? Pg. 13 • how to adjust your seat? Pg. 11 electronics • which radio is in my vehicle? • uconnect ® 5.0 pg. 27 • how do i activate the audio jack? • uconnect ® 5.0 pg. 30 • how do i set the clock on my radi...
Page 101: Notes
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Page 106: Notes
Notes 104.
Page 107: Important
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the owner’s manual, navigation/uconnect ® manuals or warranty booklet by calling 1-866-726-4636 (u.S.) or 1-800-387-1143 (canada) or by contacting your dealer. Important this user guide is in...
Page 108
14vf-926-aa ram promaster second edition user guide download a free electronic copy of the owner’s manual or warranty booklet by visiting the owners tab at: www.Ramtrucks.Com (u.S.) or www.Ramtruck.Ca (canada). 1372816_14b_promaster_ug_073113.Indd 1 7/31/13 11:24 am.