RAM PROMASTER 2018 Manual

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Summary of PROMASTER 2018

Page 1
P r o m a s t e r d i e s e l s u p p l e m e n t 2 0 1 8.
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Vehicles sold in canada with respect to any vehicles sold in canada, the name fca us llc shall be deemed to be deleted and the name fca canada inc. Used in substitution therefore. Driving and alcohol drunken driving is one of the most frequent causes of accidents. Your driving ability can be serious...
Page 3: Table Of Contents
Table of contents section page 1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 getting to know your vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 5: Introduction
Introduction contents 䡵 a message from fca us llc . . . . . . . . . . . . . .4 1.
Page 6
A message from fca us llc fca us llc welcomes you as a turbocharged diesel- powered vehicle owner. Your diesel vehicle will sound, feel, drive and operate differently from a gasoline-powered vehicle. It is important that you read and understand this manual. Almost 100% of the heavy trucks in the uni...
Page 7: Contents
Getting to know your vehicle contents 䡵 seats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 ▫ swivel seat — if equipped. . . . . . . . . . . . . . . . . .6 2.
Page 8
Seats swivel seat — if equipped the swivel seat lever is located at the lower front inboard side of the seat. The seat may be turned through 180° toward the seat on the opposite side and approximately 35° toward the door. The seat may be locked in the driving position or at the 180° position. To swi...
Page 9
In these conditions, check the status of the swivel seats and do not drive the vehicle until the swivel seats are locked in facing forward position. Warning! To prevent serious injury or death: • never install a driver seat cover or any other accessory on your driver seat. • never make any modificat...
Page 11: Contents
Getting to know your instrument panel contents 䡵 instrument cluster . . . . . . . . . . . . . . . . . . .10 䡵 warning lights and messages . . . . . . . . . .12 ▫ yellow indicator lights . . . . . . . . . . . . . . . . . . .12 䡵 instrument cluster display . . . . . . . . . . . .12 ▫ diesel messages. ...
Page 12
Instrument cluster 1. Speedometer • indicates vehicle speed. 2. Instrument cluster display • when the appropriate conditions exist, this display shows the instrument cluster display messages. Refer to “instrument cluster display” in “getting to know your instrument panel” for further information. Di...
Page 13
• odometer/trip odometer display area u.S. Federal regulations require that upon transfer of vehicle ownership, the seller certify to the purchaser the correct mileage that the vehicle has been driven. If your odometer needs to be repaired or serviced, the repair technician should leave the odometer...
Page 14
Caution! Driving with a hot engine cooling system could dam- age your vehicle. If the temperature gauge reads “h,” pull over and stop the vehicle. Idle the vehicle with the air conditioner turned off until the pointer drops back into the normal range. If the pointer remains on the “h,” turn the engi...
Page 15
The steering wheel mounted controls allow you to scroll through the main menus and submenus. You can access the specific information you want and make selections and adjustments. Diesel messages diesel particulate filter (dpf) messages • “dpf cleaning: safely keep the vehicle moving” message in the ...
Page 16
• when 100 miles are left to empty, the def tank, a continuous message display with chimes will be there on dashboard. • when count down is over (0 mile left), continuous message ⬙speed limited at refuel or next engine start⬙ is shown in the display. In this case, if an engine restart or a diesel re...
Page 17
Electronic park brake (epb) messages the following epb messages will appear in the instrument cluster display. Message description service electronic parking brake this message indicates that the electronic parking brake is in fault. If the parking brake does not engage, the parked vehicle should be...
Page 18
Message description to release park brake press brake and push switch this message appears because to release electronic parking brake driver has to press brake pedal and simultaneously act on epb switch (release position). Park brake automatically engaged this message appears when electronic parkin...
Page 19: Starting And Operating
Starting and operating contents 䡵 starting the engine — diesel engine . . . .18 ▫ normal starting procedure . . . . . . . . . . . . . . . . .18 ▫ starting fluids. . . . . . . . . . . . . . . . . . . . . . . . . .20 ▫ extreme cold weather . . . . . . . . . . . . . . . . . . . .20 䡵 normal operation ....
Page 20
Starting the engine — diesel engine before starting your vehicle, adjust your seat, both inside and outside mirrors, and fasten your seat belts. The starter is allowed to crank for up to 10-second inter- vals. Waiting a few minutes between such intervals will protect the starter from overheating. Wa...
Page 21
1. Press and hold the brake pedal. 2. Place the gear selector into the neutral (n) position while keeping the brake pedal depressed. 3. Turn the ignition switch to the on/run/mar position and watch the instrument panel cluster lights. Caution! If the “generic warning light” remains on and a “service...
Page 22
Starting fluids the engine is equipped with a glow plug preheating system. If the instructions in this manual are followed, the engine should start in all conditions and no type of starting fluid should be used. Warning! • do not leave children or animals inside parked vehicles in hot weather. Inter...
Page 23
In the case of low temperature after starting, the auto- mated manual transmission may not be able to engage first gear. In this case a message ⬙shift not allowed⬙ appears. In this situation use the engine block heater. Note: the engine and transmission block heater cord is a factory installed optio...
Page 24
Fuel operating range note: use “ultra low sulfur diesel fuels” only. *no. 1 ultra low sulfur diesel fuel should only be used where extended arctic conditions (0°f/-18°c) exist. Fuel operating range chart 22 starting and operating.
Page 25
Note: • use of climatized ultra low sulfur diesel fuel or number 1 ultra low sulfur diesel fuel results in a noticeable decrease in fuel economy. • climatized ultra low sulfur diesel fuel is a blend of number 2 ultra low sulfur and number 1 ultra low sulfur diesel fuels which reduces the temperature...
Page 26
Stopping the diesel engine idle the engine a few minutes before routine shutdown. After full load operation, idle the engine three to five minutes before shutting it down. This idle period will allow the lubricating oil and coolant to carry excess heat away from the combustion chamber, bearings, int...
Page 27
Do not operate the engine with failed parts all engine failures give some warning before the parts fail. Be on the alert for changes in performance, sounds, and visual evidence that the engine requires service. Some important clues are: • engine misfiring or vibrating severely. • sudden loss of powe...
Page 28
Engine break-in recommendations the diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • warm up the engine before placing it under load. • do not operate the engine at idle for prolonged period...
Page 29
The park brake switch is located on the instrument panel to the right of the instrument cluster. To apply the parking brake manually, pull and tilt the top of the switch away from the instrument panel momentarily. You may hear a mechanical sound while the parking brake operates; this is normal opera...
Page 30
3. Transmission is moved from neutral to drive or reverse gears. 4. Brake pedal is pressed. 5. Vehicle is on a slope less than 5 percent. To release the park brake manually, the ignition switch must be in the on/run position. Put your foot on the brake pedal, then push the parking brake switch down ...
Page 31
Warning! (continued) • do not leave the key fob in or near the vehicle, or in a location accessible to children, and do not leave a vehicle equipped with keyless enter-n-go in the acc or on/run mode. A child could operate power windows, other controls, or move the vehicle. • be sure the parking brak...
Page 32
Auto park brake the auto park brake is applied automatically whenever the vehicle speed is below 1.25 mph (2 km/h) and the ignition is in the stop/off position. The auto park brake application can be temporarily by- passed by pushing the epb switch to the release position while turning the ignition ...
Page 33
The automated manual transmission is a conventional six-speed manual transmission with an electronically- controlled hydraulic system that controls the clutch and gear shifting. In forward gears, this transmission offers two modes of operation: • manual (m) mode — where the driver controls the trans...
Page 34
To drive, press the brake pedal and start the engine, then move the gear selector from neutral (n) to the drive (d) position for automatic mode, the manual (m) posi- tion for manual mode or the reverse (r) position. Only shift into drive (d) or reverse (r) when the accelerator pedal is released and ...
Page 35
Neutral (n) use this range when the vehicle is standing for prolonged periods with the engine running. The engine can only be started in this range. Apply the parking brake, shift the transmission into gear, and turn the engine off if you must exit vehicle. With the engine running, you may shift to ...
Page 36
• although transmission shifting is performed automati- cally, the vehicle will not ⬙creep⬙ when the brake pedal is released, and may in fact roll down on an incline. Leaving from a stop, the accelerator pedal must be pressed to transmit driving torque to the wheels. • in automatic mode, the automat...
Page 37
• tap the gear selector towards the (+) to engage a higher gear. • tap the gear selector towards the (–) position to engage a lower gear. • the accelerator pedal need not be released during gear changes in manual mode. • you can shift between drive (d) and manual (m) positions at any speed, without ...
Page 38
(1st) gear, drive (d) or reverse (r) gear is displayed in the instrument cluster display, turn the engine off and engage the parking brake. It is essential to wait until the gear engaged appears in the display before turning the engine off and releasing the brake pedal. Always remem- ber to apply yo...
Page 39
Instrument cluster messages messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below. Message description service transmission when the ignition key is turned to on/run/mar, the transmission fault indicator lig...
Page 40
Message description transmission temperature high this message appears, together with a buzzer, when the clutch overheats. In this situation, limit stop and go driving and gear shifts or if necessary stop the vehicle and turn the engine off to allow the clutch to cool. If the message continues to ap...
Page 41
Message description shift not allowed this message may appear when starting the engine at low temperature. In this case the automated manual transmission isn’t able to engage first gear, in this situation either use the engine block/transmission heater or allow the engine to idle in neu- tral (n) un...
Page 42
Towing the vehicle note: • the information in this section is for automated manual transmission (diesel engine) models only. Do not flat tow any model with a gasoline engine. Gasoline engine models must be towed with front wheels off the ground. See ⬙recreational towing⬙ for additional information. ...
Page 43
Caution! • do not flat tow any disabled vehicle if condition is related to the clutch, transmission or driveline. Additional damage to the drivetrain could result. • towing this vehicle in violation of the above require- ments can cause severe engine, transmission, or drive- train damage. Damage fro...
Page 44
Refueling the vehicle — diesel the fuel cap is located behind the fuel filler door on the left side of the vehicle. If the fuel cap is lost or damaged, be sure the replacement cap is for use with this vehicle. Caution! It is extremely important to avoid any contamination of the diesel fuel with dies...
Page 45
Note: • when the fuel nozzle “clicks” or shuts off, the fuel tank is full. • tighten the fuel filler cap until you hear a “clicking” sound. This is an indication that the fuel filler cap is properly tightened. • make sure that the fuel filler cap is tightened each time the vehicle is refueled. Warni...
Page 46
Diesel exhaust fluid your vehicle is equipped with a selective catalytic reduc- tion system to meet the very stringent diesel emissions standards required by the environmental protection agency. The purpose of the scr system is to reduce levels of nox (oxides of nitrogen emitted from engines) that a...
Page 47
Note: • your vehicle is equipped with a def injection system. You may occasionally hear an audible clicking noise from under the vehicle at a stop. This is normal opera- tion. • the def pump will run for a period of time after engine shutdown to purge the def system. This is normal operation and may...
Page 48
Caution! It is extremely important to avoid any contamination of the diesel fuel with diesel exhaust fluid (def). Ensure that the diesel fuel filler cap is in place and completely tightened before opening or filling the def. 1. Remove cap from def filler neck (located on drivers side of the vehicle ...
Page 49
Caution! (continued) 1 oz. Per 78 gallons (295 liters) will contaminate the entire def system and will require replacement. If owners use a container, funnel or nozzle when refilling the tank, it should either be new or one that is has only been used for adding def. Mopar pro- vides an attachable no...
Page 51: Servicing And Maintenance
Servicing and maintenance contents 䡵 scheduled maintenance — diesel engine . . . . . . . . . . . . . . . . . . . . . . . . .50 ▫ maintenance plan — diesel fuel up to b5 biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 ▫ additional maintenance — b6 to b20 biodiesel . .54 䡵 engi...
Page 52
Scheduled maintenance — diesel engine your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will...
Page 53
At every oil change interval as indicated by the oil change indicator system: • change oil and filter. • rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before your next scheduled service. • inspect battery and clean and tighten terminals as required. At every oil cha...
Page 54
Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 1 10,000 120,000 130,000 140,000 150,000 or years: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 1 12,000 128,000 144,000 160,000 176,0...
Page 55
Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 1 10,000 120,000 130,000 140,000 150,000 or years: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 1 12,000 128,000 144,000 160,000 176,0...
Page 56
Additional maintenance — b6 to b20 biodiesel note: • under no circumstances should oil change intervals exceed 10,000 miles (16 093km) or six months, whichever comes first. • the owner is required to monitor mileage for b6-b20 biodiesel, the automatic oil change indicator system does not reflect the...
Page 57
Warning! • you can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent me- chanic. • failure to properly inspect and m...
Page 58
Engine compartment 3.0l diesel engine 1 — power steering reservoir 5 — brake fluid reservoir 2 — washer solvent reservoir 6 — front power distribution center (fuses) 3 — engine oil fill 7 — jump starting location 4 — engine oil dipstick 8 — coolant reservoir 56 servicing and maintenance.
Page 59
Checking oil level — diesel to assure proper lubrication of your vehicle’s engine, the engine oil must be maintained at the correct level. Check the oil level at regular intervals. The best time to check the oil level is before starting the engine after it has been parked overnight. When checking oi...
Page 60
Dealer service your authorized dealer has the qualified service personnel, special tools, and equipment to perform all service opera- tions in an expert manner. Service manuals are available which include detailed service information for your ve- hicle. Refer to these service manuals before attempti...
Page 61
Materials added to engine oil the manufacturer strongly recommends against the addi- tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its performance may be impaired by supplemental additives. Disposing of used engine oil and oil filte...
Page 62
Caution! Many aftermarket performance air filter elements do not adequately filter the air entering the engine. Use of such filters can severely damage your engine. Engine air cleaner filter selection the quality of replacement engine air cleaner filters varies considerably. Only high quality filter...
Page 63
Warning! (continued) • do not drain the fuel filter/water separator when the engine is running. Fuel and fuel vapors may escape causing as fire that can result in serious injury or death. 1. Add a substantial amount of fuel to the tank, approxi- mately 2 to 5 gal (8l to 19l). 2. Turn the ignition to...
Page 64
Intervention regeneration strategy — message process flow this engine meets all required diesel engine emissions standards. To achieve these emissions standards, your vehicle is equipped with a state-of-the-art engine and exhaust system. These systems are seamlessly integrated into your vehicle and ...
Page 65
Warning! (continued) • keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan starts automatically and may start at any time, whether the engine is running or not. • when working near the radiator cooling fan, discon- nect the fan motor lead or t...
Page 66
Selection of coolant refer to “fluids and lubricants” in “technical specifica- tions” for further information. Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) en- gine coolant (antifreeze), may result in engine dam- age and may decrease corrosi...
Page 67
Please review these recommendations for using organic additive technology (oat) engine coolant (antifreeze) that meets the requirements of fca material standard ms.90032. When adding engine coolant (antifreeze): • we recommend using mopar antifreeze/coolant 10 year/150,000 mile (240,000 km) formula ...
Page 68
Cooling system pressure cap the cap must be fully tightened to prevent loss of engine coolant (antifreeze), and to ensure that engine coolant (antifreeze) will return to the radiator from the coolant expansion bottle/recovery tank if so equipped. The cap should be inspected and cleaned if there is a...
Page 69
If an examination of your engine compartment shows no evidence of radiator or hose leaks, the vehicle may be safely driven. The vapor will soon dissipate. • do not overfill the coolant expansion bottle. • check the coolant freeze point in the radiator and in the coolant expansion bottle. If engine c...
Page 70
Automated manual transmission checking fluid levels to check the gear oil and check/replace the hydraulic clutch operating system fluid, contact only your authorized dealer. Note: do not add or use leak detection dye in the hydraulic clutch operating system fluid. Warning! Used gear oil contains sub...
Page 71: Technical Specifications
Technical specifications contents 䡵 fuel requirements . . . . . . . . . . . . . . . . . . . .70 ▫ diesel fuel specifications . . . . . . . . . . . . . . . . . .71 ▫ biodiesel fuel requirements . . . . . . . . . . . . . . .71 䡵 fluid capacities . . . . . . . . . . . . . . . . . . . . . .74 䡵 fluids a...
Page 72
Fuel requirements use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with ultra low sulfur highway diesel fuel (15 ppm sulfur maximum) and prohibits the use of low sulfur highway diesel fuel (500 ppm sulfur maximum) to avoid d...
Page 73
Caution! (continued) filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement. Diesel fuel specifications this diesel engine has been developed to take advantage of the high energy content and generally lower co...
Page 74
Biodiesel is a fuel produced from renewable resources typically derived from animal fat, rapeseed oil (rapeseed methyl ester (rme) base), or soybean oil (soy methyl ester (sme or some) base). Biodiesel fuel has inherent limitations which require that you understand and adhere to the following requir...
Page 75
Fuel in oil dilution — must adhere to required oil change fuel dilution of lubricating oil has been observed with the use of biodiesel fuel. Fuel in oil must not exceed 5%. To ensure this limit is met your oil change interval must be maintained with in the suggested schedule. The regular use of biof...
Page 76
Fluid capacities u.S. Metric fuel (approximate) 3.0l diesel engine 24 gallons 90 liters diesel exhaust fluid tank 5 gallons 18.9 liters engine oil with filter 3.0l diesel engine 9.5 quarts 9.0 liters cooling system * 3.0l diesel engine with mta transmission (mopar antifreeze/engine coolant 10 year/ ...
Page 77
Component fluid, lubricant, or genuine part engine oil filter we recommend you use mopar engine oil filters. Fuel filter we recommend you use mopar fuel filter. Must meet 3 micron rating. Using a fuel filter that does not meet the manufacturers filtration and water separating requirements can severe...
Page 78
Caution! • mixing of engine coolant (antifreeze) other than speci- fied organic additive technology (oat) engine cool- ant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive tech- nology (oat) engine coolant is different and should not be mixed with hyb...
Page 79
Chassis component fluid, lubricant, or genuine part automated manual transmission – diesel engine • gearbox: full synthetic 75w-85 manual transmission fluid meeting the api gl4 specification. • control system: mopar c series ddct sae 75w hydraulic fluid or equivalent. • hydraulic clutch operating sy...
Page 81: Index
Index 7.
Page 82
Adding engine coolant (antifreeze) . . . . . . . . . . . . . .64 adding fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 air cleaner, engine (engine air cleaner filter) . . . . . .59 antifreeze (engine coolant) . . . . . . . . . . . . . . . . .64, 74 disposal . . . . . . . . . . ...
Page 83
Idling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58, 74 oil filler cap . . . . . . . . . . . . . . . . . . . . . . . . .56, 58 oil filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 oil...
Page 84
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 engine block heater . . . . . . . . . . . . . . . . . . . . . . .25 starting procedures . . . . . . . . . . . . . . . . . . . . . . . . . .18 starting procedures (diesel engines) . . . . . . . . . . . . . .18 transmission...
Page 85
Installation of radio transmitting equipment special design considerations are incorporated into this vehicle’s electronic system to provide immunity to radio frequency signals. Mobile two-way radios and telephone equipment must be installed properly by trained person- nel. The following must be obs...