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RAM promaster city 2017 User Manual

Other manuals for promaster city 2017: Owner's Manual

Summary of promaster city 2017

  • Page 1

    2017 user guide ram 17‎vm‎-‎926‎-‎aa . Ram promaster city . Third edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals/ or www.Ramtrucks.Com/en/warranty/ (u.S.); www.Owners.Mopar.Ca/en (canada). © 2016 fca us...

  • Page 2: 1 866 726-4636 (U.S.) Or

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 3: Introduction/welcome

    Introduction/welcome welcome from fca us llc . . . . . . . 2 controls at a glance driver cockpit . . . . . . . . . . . . . . 4 instrument cluster . . . . . . . . . . 6 getting started key fob . . . . . . . . . . . . . . . . . . . . 8 occupant restraint systems . . . . 8 head restraints . . . . . . ....

  • Page 4: Welcome From Fca Us Llc

    Welcome from fca us llc congratulations on selecting your new fca us llc (“fca us”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. Your new fca us vehicle has characteristics to enhance the driver's control under some driving conditions. These ar...

  • Page 5: Vehicles Sold In Canada

    Vehicles sold in canada with respect to any vehicles sold in canada, the name fca us llc shall be deemed to be deleted and the name fca canada inc. Used in substitution (excluding legal lines). Warning! • pedals that cannot move freely can cause loss of vehicle control and increase the risk of serio...

  • Page 6: Driver Cockpit

    Driver cockpit 1. Manual mirrors 2. Uconnect phone controls 3. Multifunction lever pg. 52 4. Instrument cluster display pg. 91 5. Speed control pg. 57 6. Wiper/washer pg. 54 7. Ignition switch 8. Instrument cluster display controls 9. Audio system (touchscreen radio shown) pg. 62 c o n t r o l s a t...

  • Page 7

    10. Switch panel • front fog lights • electronic stability control (esc) off pg. 103 • hazard warning switch • defroster 11. Storage 12. Glove compartment 13. Climate controls pg. 51 14. Gear selector 15. Gear selections 16. Usb port (charging only) /aux 17. Hood release pg. 125 18. Power window swi...

  • Page 8: Instrument Cluster

    Instrument cluster 1. Speedometer 2. Fuel gauge 3. Fuel filler door location 4. Temperature gauge (see page 102 for instrument cluster indicator lights.) c o n t r o l s a t a g l a n c e 6.

  • Page 9

    5. Tachometer 6. Warning and indicator lights (right side) 7. Gear position 8. Instrument cluster display 9. Warning and indicator lights (left side) (see page 102 for instrument cluster indicator lights.) c o n t r o l s a t a g l a n c e 7.

  • Page 10: Key Fob

    Key fob locking and unlocking the doors cargo vehicle (canada) push and release the lock button once to lock all the doors. Push and release the unlock button once to unlock the front two doors. Push and release the cargo unlock button once to unlock the cargo area (side lateral sliding doors and re...

  • Page 11: Warning!

    Here are some simple steps you can take to minimize the risk of harm from a deploying air bag: 1. Children 12 years old and under should always ride buckled up in a vehicle with a rear seat. 2. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger ...

  • Page 12: Initial Indication

    Research has shown that seat belts save lives, and they can reduce the seriousness of injuries in a collision. Some of the worst injuries happen when people are thrown from the vehicle. Seat belts reduce the possibility of ejection and the risk of injury caused by striking the inside of the vehicle....

  • Page 13: Note:

    Beltalert can be activated or deactivated by your authorized dealer. Fca us llc does not recommend deactivating beltalert. Note: if beltalert has been deactivated and the driver or outboard front seat passenger (if equipped with outboard front passenger seat beltalert) is unbuckled the seat belt rem...

  • Page 14: Warning!

    Warning! • a lap belt worn too high can increase the risk of injury in a collision. The seat belt forces won’t be at the strong hip and pelvic bones, but across your abdomen. Always wear the lap part of your seat belt as low as possible and keep it snug. • a twisted seat belt may not protect you pro...

  • Page 15

    Lap/shoulder belt operating instructions 1. Enter the vehicle and close the door. Sit back and adjust the seat. 2. The seat belt latch plate is above the back of the front seat, and next to your arm in the rear seat (for vehicles equipped with a rear seat). Grasp the latch plate and pull out the sea...

  • Page 16: Note:

    Adjustable upper shoulder belt anchorage in the driver and front passenger seats, the top of the shoulder belt can be adjusted upward or downward to position the seat belt away from your neck. Push or squeeze the anchorage button to release the anchorage, and move it up or down to the position that ...

  • Page 17: Seat Belt Pretensioner

    Seat belts and pregnant women seat belts must be worn by all occupants including pregnant women: the risk of injury in the event of an accident is re- duced for the mother and the unborn child if they are wearing a seat belt. Position the lap belt snug and low below the abdomen and across the strong...

  • Page 18: Commercial Vehicle

    Switchable automatic locking retractor (alr) commercial vehicle the seat belt in the passenger seating position is equipped with a switchable automatic locking retractor (alr) which is used to secure a child restraint system. For additional information, refer to “installing child restraints using th...

  • Page 19: Warning!

    In automatic locking mode, the shoulder belt is automatically pre-locked. The seat belt will still retract to remove any slack in the shoulder belt. Use the automatic locking mode anytime a child restraint is installed in a seating position that has a seat belt with this feature. Children 12 years o...

  • Page 20: Air Bag System Components

    The air bag system must be ready to protect you in a collision. The occupant restraint controller (orc) monitors the internal circuits and interconnecting wiring associated with the electrical air bag system components. Your vehicle may be equipped with the following air bag system components: air b...

  • Page 21: Note:

    Note: if the speedometer, tachometer, or any engine related gauges are not working, the occupant restraint controller (orc) may also be disabled. In this condition the air bags may not be ready to inflate for your protection. Have an authorized dealer service the air bag system immediately. Warning!...

  • Page 22: Warning!

    Warning! • being too close to the steering wheel or instrument panel during front air bag deployment could cause serious injury, including death. Air bags need room to inflate. Sit back, comfortably extending your arms to reach the steering wheel or instrument panel. • never place a rear-facing chil...

  • Page 23: Knee Impact Bolsters

    On the other hand, depending on the type and location of impact, front air bags may deploy in crashes with little vehicle front-end damage but that produce a severe initial deceleration. Because air bag sensors measure vehicle deceleration over time, vehicle speed and damage by themselves are not go...

  • Page 24: Warning!

    Supplemental side air bags your vehicle is equipped with two types of supplemental side air bags: 1. Supplemental seat-mounted side air bags (sabs): located in the outboard side of the front seats. The sabs are marked with a “srs airbag” or “airbag” label sewn into the outboard side of the seats. Th...

  • Page 25: Warning!

    2. Supplemental side air bag inflatable curtains (sabics): located above the side windows. The trim covering the sabics is labeled “srs airbag” or “airbag.” sabics may help reduce the risk of head and other injuries to front and rear seat outboard occupants in cer- tain side impacts, in addition to ...

  • Page 26: Warning!

    The side air bags will not deploy in all side collisions, including some collisions at certain angles, or some side collisions that do not impact the area of the passenger compartment. The side air bags may deploy during angled or offset frontal collisions where the front air bags deploy. Side air b...

  • Page 27: If A Deployment Occurs

    The occupant restraint controller (orc) monitors the internal circuits and intercon- necting wiring associated with electrical air bag system components listed below: if a deployment occurs the front air bags are designed to deflate immediately after deployment. Note: front and/or side air bags will...

  • Page 28: Warning!

    Enhanced accident response system in the event of an impact, if the communication network remains intact, and the power remains intact, depending on the nature of the event, the orc will determine whether to have the enhanced accident response system perform the following functions: • cut off fuel t...

  • Page 29: Event Data Recorder (Edr)

    Event data recorder (edr) this vehicle is equipped with an event data recorder (edr). The main purpose of an edr is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems perf...

  • Page 30: Note:

    There are different sizes and types of restraints for children from newborn size to the child almost large enough for an adult safety belt. Always check the child seat owner’s manual to make sure you have the correct seat for your child. Carefully read and follow all the instructions and warnings in...

  • Page 31: Warning!

    Infant and child restraints safety experts recommend that children ride rear-facing in the vehicle until they are two years old or until they reach either the height or weight limit of their rear-facing child restraint. Two types of child restraints can be used rear-facing: infant carriers and conve...

  • Page 32: Warning!

    Warning! • after a child restraint is installed in the vehicle, do not move the vehicle seat forward or rearward because it can loosen the child restraint attachments. Remove the child restraint before adjusting the vehicle seat position. When the vehicle seat has been adjusted, reinstall the child ...

  • Page 33

    Recommendations for attaching child restraints restraint type combined weight of the child + child restraint use any attachment method shown with an “x” below latch – lower anchors only seat belt only latch – lower anchors + top tether anchor seat belt + top tether anchor rear-facing child restraint...

  • Page 34

    Latch positions for installing child restraints in this vehicle frequently asked questions about installing child restraints with latch what is the weight limit (child’s weight + weight of the child restraint) for us- ing the latch anchorage system to attach the child restraint? 65 lbs (29.5 kg) use...

  • Page 35: Locating Latch Anchorages

    Frequently asked questions about installing child restraints with latch can two child restraints be attached using a common lower latch anchorage? No never “share” a latch anchorage with two or more child restraints. If the center position does not have dedicated latch lower anchorages, use the seat...

  • Page 36: Locating Tether Anchorages

    Locating tether anchorages there are tether strap anchorages behind each rear seating position located on the back of the seat. Latch-compatible child restraint sys- tems will be equipped with a rigid bar or a flexible strap on each side. Each will have a hook or connector to attach to the lower anc...

  • Page 37: Warning!

    2. Place the child seat between the lower anchorages for that seating position. For some second row seats, you may need to recline the seat and/or raise the head restraint to get a better fit. If the rear seat can be moved forward and rearward in the vehicle, you may wish to move it to its rear-most...

  • Page 38: Warning!

    Installing child restraints using the vehicle seat belt child restraint systems are designed to be secured in vehicle seats by lap belts or the lap belt portion of a lap/shoulder belt. Warning! • improper installation or failure to properly secure a child restraint can lead to failure of the restrai...

  • Page 39: Warning!

    Frequently asked questions about installing child restraints with seat belts can the rear-facing child restraint touch the back of the front passenger seat? Yes contact between the front passenger seat and the child restraint is allowed, if the child restraint manu- facturer also allows contact. Can...

  • Page 40: Warning!

    7. Finally, pull up on any excess webbing to tighten the lap portion around the child restraint while you push the child restraint rearward and downward into the vehicle seat. 8. If the child restraint has a top tether strap and the seating position has a top tether anchorage, connect the tether str...

  • Page 41: Warning!

    3. Attach the tether strap hook of the child restraint to the top tether anchorage as shown in the diagram. 4. Remove slack in the tether strap according to the child restraint manufacturer’s instructions. Warning! • an incorrectly anchored tether strap could lead to increased head motion and possib...

  • Page 42: Warning!

    Installing child restraints using the vehicle seat belt child restraint systems are designed to be secured in vehicle seats by lap belts or the lap belt portion of a lap/shoulder belt. Warning! • improper installation or failure to properly secure a child restraint can lead to failure of the restrai...

  • Page 43

    1. Place the child seat in the center of the seating position. For some second row seats, you may need to recline the seat and/or raise the head restraint to get a better fit. If the rear seat can be moved forward and rearward in the vehicle, you may wish to move it to its rear-most position to make...

  • Page 44: Warning!

    3. Attach the tether strap hook of the child restraint to the top tether anchorage as shown in the diagram. 4. Remove slack in the tether strap according to the child restraint manufacturer’s instructions. Warning! An incorrectly anchored tether strap could lead to increased head motion and possible...

  • Page 45: Head Restraints

    Head restraints head restraints are designed to reduce the risk of injury by restricting head movement in the event of a rear impact. Head restraints should be adjusted so that the top of the head restraint is located above the top of your ear. Warning! • all occupants, including the driver, should ...

  • Page 46: Warning!

    Warning! • a loose head restraint thrown forward in a collision or hard stop could cause serious injury or death to occupants of the vehicle. Always securely stow removed head restraints in a location outside the occupant compartment. • all the head restraints must be reinstalled in the vehicle to p...

  • Page 47: Warning!

    To remove the head restraint, push the release button and adjustment button while pulling upward on the whole assembly and raise it as far as it can go. To reinstall the headrest, put the headrest posts into the holes while pushing the release button and adjustment button. Then adjust it to the appr...

  • Page 48: Warning!

    Forward and rearward adjustment the adjustment bar is at the front of the seat, near the floor. Pull the bar upward to move the seat forward or rearward. Release the bar once the seat is in the desired position. Then, using body pres- sure, move forward and rearward on the seat to be sure that the s...

  • Page 49

    60/40 split second-row passenger seats folding rear seat — if equipped to provide additional storage area, each rear seat can be folded flat to allow for extended cargo space. 1. Locate the release lever (upper outboard side of seat), and lift it upward until the seatback releases. 2. Slowly fold do...

  • Page 50: Heated Seats

    3. Pull forward on the lower release lever located on the lower outboard side of seat and lift the seat for extended cargo space. 4. Reverse order for original setting. Heated seats heated seats — if equipped on some models, the front driver and passenger seats may be equipped with heaters in both t...

  • Page 51: Warning!

    Warning! • persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical condition must exercise care when using the seat heater. It may cause burns even at low temperatures, especially if...

  • Page 52: Note:

    Engine break-in recommendations a long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While crui...

  • Page 53: Manual Climate Controls

    Manual climate controls 1 — a/c button 2 — air recirculation button 3 — rear window defroster/heated mirrors button 4 — mode control knob 5 — blower control knob 6 — temperature control knob air recirculation • use recirculation for maximum a/c operation. • for window defogging, turn the recirculati...

  • Page 54: Multifunction Lever

    Multifunction lever the multifunction lever, located on the left side of the steering wheel, controls the operation of the headlights, high beams, parking lights, passing light and turn signals. Note: the external lights can only be turned on with the ignition in the on/run position. Turn signals mo...

  • Page 55: Lane Change Assist

    Lane change assist tap the lever up or down once without moving beyond the detent, and the turn signal (right or left) will flash five times. Then, turn off automatically. Parking lights to turn on the parking lights, remove the key or turn the ignition to off/lock position and turn on the headlight...

  • Page 56: Note:

    Windshield wipers and washers the windshield wiper/washer lever is located on the right side of the steering column. Note: the windshield wipers/washers will only operate with the ignition in the on/run position. Front windshield wiper operation there are five different modes of operation for the fr...

  • Page 57: High Speed

    High speed rotate the end of the lever upward to the third detent. The wipers will operate at high speed. Manual high speed/mist push the lever upward from the off position. The wipers will operate at high speed to clear off road mist or spray from a passing vehicle. This operation will continue unt...

  • Page 58: Interior Lights

    Rear windshield washer operation pushing the windshield wiper lever forward activates the rear window washer. Keep the windshield wiper lever pushed for more than quarter a second to activate the rear window wiper as well. Releasing the windshield wiper lever will activate the smart washing function...

  • Page 59: Speed Control

    In auto-mode the light comes on automatically when you open the sliding doors and the rear wing doors and goes out when you close them. • push the left-hand side of the lens to switch the light off when the doors are open. • push the right hand side of the lens to switch the light on when the doors ...

  • Page 60: Warning!

    Warning! Leaving the speed control system on when not in use is dangerous. You could accidentally set the system or cause it to go faster than you want. You could lose control and have an accident. Always leave the system off when you are not using it. To set a desired speed turn the speed control o...

  • Page 61: To Decrease Speed

    Metric speed (km/h) • pushing the res (+) button once will result in a 1 km/h increase in set speed. Each subsequent tap of the button results in an increase of 1 km/h. • if the button is continually pushed, the set speed will continue to increase until the button is released, then the new set speed...

  • Page 62: To Accelerate For Passing

    To accelerate for passing press the accelerator as you would normally. When the pedal is released, the vehicle will return to the set speed. Using speed control on hills the transmission may downshift on hills to maintain the vehicle set speed. Note: the speed control system maintains speed up and d...

  • Page 63: Warning!

    Parksense rear park assist if an object is detected behind the rear bumper while the vehicle is in reverse, a chime sounds. The chime rate changes depending on the distance of the object, getting faster as the object gets closer to the bumper. The chime sounds off continuously when the distance betw...

  • Page 64

    Your vehicle's sound system 1. Uconnect phone mute button 2. Uconnect phone button pg. 74 3. Phone hang up button 4. Uconnect voice command button pg. 74 5. Steering wheel audio controls (right – behind steering wheel) pg. 90 e l e c t r o n i c s 62.

  • Page 65

    6. Steering wheel audio controls (left – behind steering wheel) pg. 90 7. Uconnect radio pg. 68 8. Climate controls pg. 51 9. Usb/audio jack pg. 67 10. Front power outlet/cigar lighter pg. 93 e l e c t r o n i c s 63.

  • Page 66: Cybersecurity

    Cybersecurity your vehicle may be a connected vehicle and may be equipped with both wired and wireless networks. These networks allow your vehicle to send and receive information. This information allows systems and features in your vehicle to function properly. Your vehicle may be equipped with cer...

  • Page 67: Identifying Your Radio

    Identifying your radio radio 3.0 • 3.0” black and white display uconnect 5.0 • 5.0” full color touchscreen display • bluetooth connectivity/streaming audio uconnect 5.0 nav • 5.0” full color touchscreen display • bluetooth connectivity/streaming audio • navigation capability radio 3.0 uconnect 5.0 u...

  • Page 68: Radio 3.0

    Radio 3.0 audio setting • push the audio button on the radio faceplate. • the audio menu shows the following options for you to customize your audio settings. Treble, mid, bass, fade, balance, speed adjusted volume, loudness and aux offset • select the desired setting to adjust, then push the enter/...

  • Page 69: Radio Operation

    Radio operation seek up/down buttons • push the up or down button to seek through radio stations in am, fm or sxm bands. • hold either button to bypass stations without stopping. Store radio presets manually the presets are available for all radio modes, and are activated by pushing any of the six p...

  • Page 70: Uconnect 5.0/5.0 Nav

    Uconnect 5.0/5.0 nav clock setting 1. To start the clock setting procedure, push the settings button on the right side of the display, then “clock & date” button on the touchscreen, and then “set time & format” button on the touchscreen. Select the up or down arrows as appropriate. 2. Press the up o...

  • Page 71: Note:

    3. Once the time is set, press the “done” or “back arrow” button on the touchscreen to exit the time screen. Note: once the time has been set on the radio, the time will also appear in the instrument cluster display. Equalizer, balance and fade 1. Push the settings button on the right side of the di...

  • Page 72: Radio Operation

    Radio operation seek up/down buttons • push the up or down button to seek through radio stations in am, fm or sxm bands. • hold either button to bypass stations without stopping. Store radio presets manually the radio stores up to 12 presets in each of the radio modes. There are four visible presets...

  • Page 73: Usb/ipod

    Siriusxm premier over 160 channels get every channel available on your satellite radio, and enjoy all you want, all in one place. Hear commercial-free music plus sports, news, talk and entertainment. Get all the premium programming, including howard stern, every nfl game, oprah radio, every mlb and ...

  • Page 74: Audio Jack (Aux)

    Audio jack (aux) the aux jack allows a portable device, such as an mp3 player or an ipod, to be plugged into the radio and utilize the vehicle’s audio system. Using a 3.5 mm audio jack plugged into the aux jack will amplify the source and play the music through the vehicle speakers. • push the media...

  • Page 75: Note:

    4. Insert a usb device (meeting the requirements shown in the note below). Note: when the usb device is ready a message will be displayed that it is safe to remove the usb device. 5. Remove the usb device and connect it to a computer. An updated map can now be downloaded to the usb device using the ...

  • Page 76: Introducing Uconnect

    Uconnect 5.0/5.0 nav voice recognition quick tips introducing uconnect start using uconnect voice recognition with these helpful quick tips. It provides the key voice commands and tips you need to know to control your uconnect 5.0/5.0 nav system. Key features: • five-inch color touchscreen display w...

  • Page 77

    4. Each time you give a voice command, you must first push either the vr or phone button, wait until after the beep, then say your voice command. 5. You can interrupt the help message or system prompts by pushing the vr or phone button and saying a voice command from current category. All you need t...

  • Page 78: Basic Voice Commands

    Basic voice commands the basic voice commands below can be given at any point while using your uconnect system. Push the vr button . After the beep, say: • cancel to stop a current voice session • help to hear a list of suggested voice commands • repeat to listen to the system prompts again notice t...

  • Page 79: Radio

    Radio use your voice to quickly get to the am, fm or siriusxm satellite radio stations you would like to hear. (subscription or included siriusxm satellite radio trial required.) push the vr button . After the beep, say: • tune to ninety-five-point-five fm • tune to satellite channel hits 1 tip: at ...

  • Page 80: Media

    Media uconnect offers connections via usb, bluetooth and auxiliary ports. Voice operation is only available for connected usb and ipod devices. Push the vr button . After the beep, say one of the following commands and follow the prompts to switch your media source or choose an artist. • change sour...

  • Page 81: Phone

    Phone making and answering hands-free phone calls is easy with uconnect. When the phonebook button is illuminated on your touchscreen, your system is ready. U.S. Residents can visit uconnectphone.Com to check mobile device and feature compatibility and to find phone pairing instructions. Push the ph...

  • Page 82: Voice Text Reply

    Voice text reply uconnect will announce incoming text messages. Push the phone button and say listen. (must have compatible mobile phone paired to uconnect system.) 1. Once an incoming text message is read to you, push the phone button . After the beep, say: reply 2. Listen to the uconnect prompts. ...

  • Page 83: Uconnect Phone

    Uconnect phone uconnect phone (bluetooth hands free calling) the uconnect phone feature enables you to place and receive hands-free mobile phone calls. Drivers can also place mobile phone calls using their voice or by using the buttons on the touchscreen (see voice command section). The hands-free c...

  • Page 84: Note:

    Refer to the “uconnect 5.0 voice recognition quick tips” in “understanding your instrument panel” in the owner's manual on www.Ramtruck.Com/en/owners/manuals for further details. Note: • the uconnect phone requires a mobile phone equipped with the bluetooth hands-free profile, version 1.0 or higher....

  • Page 85: Pair Your Iphone:

    Pair your iphone: to search for available devices on your bluetooth enabled iphone: 1. Press the settings button. 2. Select bluetooth. • ensure the bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search for bluetooth connections. 3. When your mobile phone finds the uconn...

  • Page 86: Pair Your Android Device:

    Pair your android device: to search for available devices on your bluetooth enabled android device: 1. Push the menu button. 2. Select settings. 3. Select connections. 4. Turn bluetooth setting to “on.” • ensure the bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search ...

  • Page 87: Note:

    You are now ready to make hands-free calls. Press the uconnect “phone” button on your steering wheel to begin. Note: refer to uconnectphone.Com website for additional information on mobile phone pairing and for a list of compatible phones. Common phone commands (examples) • “call john smith” • “call...

  • Page 88: Changing The Volume

    Changing the volume • start a dialogue by pushing the phone button , then say a command. For example, "help". • use the radio volume/mute rotary knob to adjust the volume to a comfortable level while the uconnect system is speaking. Note: the volume setting for uconnect is different than the audio s...

  • Page 89: Android Devices

    4. Turn “show notifications” to on. Android devices 1. Push the menu button on the mobile phone. 2. Select settings. 3. Select connections. 4. Turn “show notifications” to on. • a pop up will appear asking you to accept a request for permission to connect to your messages. Select “don’t ask again” a...

  • Page 90: Note:

    Voice text reply (not compatible with iphone) note: voice texting reply and voice texting features require a compatible mobile device enabled with bluetooth message access profile (map). Iphone, and some other smartphones, may not entirely support bluetooth map. Visit uconnectphone.Com for the lates...

  • Page 91

    Helpful tips and common questions to improve bluetooth performance with your uconnect system mobile phone won’t reconnect to system after pairing: • set mobile phone to auto-connect or trusted device in mobile phone bluetooth settings (blackberry devices). • perform a factory reset on your mobile ph...

  • Page 92

    Steering wheel audio controls the steering wheel audio controls are located on the rear surface of the steering wheel. Right hand (of the user side) • push the switch up or down to increase or decrease the volume. • push the button in the center to change modes am/fm/sxm/aux or usb port. Left hand (...

  • Page 93: Instrument Cluster Display

    Instrument cluster display instrument cluster display the instrument cluster display features a driver interactive display that is located in the instrument cluster. Pushing the controls on the left side of the steering column allows the driver to select vehicle information and personal settings. Fo...

  • Page 94: Programmable Features

    Programmable features uconnect customer programmable features the uconnect system allows you to access customer programmable feature settings such as display, clock & date, safety/assistance, lights, doors & locks, audio, phone/bluetooth, siriusxm setup, restore default settings and clear personal d...

  • Page 95: Power Outlets

    Power outlets there are three possible 12 volt power outlets in this vehicle. Passenger compartment power outlets the passenger compartment power outlets are located in the center console, and both operate with the ignition key in the mar (acc/on/run) position. The outlets can operate a conventional...

  • Page 96: Note:

    Note: • do not exceed the maximum power of 180 watts (13 amps) at 12 volts. If the 180 watt (13 amp) power rating is exceeded the fuse protecting the system will need to be replaced. • power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this wil...

  • Page 97: Rear Cargo Tie-Downs

    Rear cargo tie-downs to make it easier to secure your load, there are hooks (if equipped) fixed to the floor. Note: power washing is not allowed inside the cargo area. Warning! • to help protect against personal injury, passengers should not be seated in the rear cargo area. The rear cargo space is ...

  • Page 98: Note:

    Trailer towing weights (maximum trailer weight ratings) note: for additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.Com/en/towing_guide/ • ramtruck.Ca (canada) • rambodybuilder.Com recreational towing (behind motorhome, etc.)...

  • Page 99: Roadside Assistance

    Roadside assistance dial toll-free 1-800-521-2779 for u.S. Residents or 1-800-363-4869 for canadian residents. • provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. • briefly describe the nature of the ...

  • Page 100: Warning!

    — oil pressure warning light this light indicates low engine oil pressure. If the light turns on while driving, stop the vehicle and shut off the engine as soon as possible. A chime will sound when this light turns on. We recommend you do not operate the vehicle or engine damage will occur. Have the...

  • Page 101: Caution!

    — anti-lock brake (abs) light this light monitors the anti-lock brake system (abs). If the light is not on during startup, stays on, or turns on while driving we recommend you contact the nearest authorized dealer and have the vehicle serviced immediately. — air bag warning light if the light is not...

  • Page 102: Caution!

    Pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under- inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life...

  • Page 103: Note:

    If the light remains on when the parking brake has been disengaged, and the fluid level is at the full mark on the master cylinder reservoir, it indicates a possible brake hydraulic system malfunction or that a problem with the brake booster has been detected by the anti-lock brake system (abs)/elec...

  • Page 104: – Generic Warning Light

    – generic warning light the generic warning light will illuminate if any of the following conditions occur: engine oil pressure sensor failure, external light failure, parking sensor failure, dst system failure, fuel cut off fail or intervention, airbag warning light failure. (in this case, the gene...

  • Page 105: Note:

    – electronic stability control (esc) activation/malfunction indicator light the “esc activation/malfunction indicator light” in the instrument cluster will come on for four seconds when the ignition switch is turned to the on/run position. If the “esc activation/malfunction indicator light” comes on...

  • Page 106: If Your Engine Overheats

    If your engine overheats in any of the following situations, you can reduce the potential for overheating by taking the appropriate action: • on the highways — slow down. • in city traffic — while stopped, shift the transmission to neutral, but do not increase engine idle speed. Note: there are step...

  • Page 107: Warning!

    Jacking and tire changing — if equipped warning! • do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • being under a jacked-up vehicle is dangerous. The vehi...

  • Page 108: Removing The Spare Tire

    Removing the spare tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the wrench handle to the winch extension. Jack tools 1 — wrench handle 2 — winch extension 3 — emergency screwdriver 4 — bolt install wrench 5 — wheel chock 6 — jack w h a t t o d o i n e m e r g e n c ...

  • Page 109: Note:

    2. To access the winch mechanism open the rear doors of the vehicle to expose the winch mechanism access cover. Remove the access cover and install the winch extension into the winch mechanism. 3. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable...

  • Page 110: Note:

    4. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer. 5. Remove the retainer nut prior to removing the retainer from the wheel. 6. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable. 7. Pull the retainer through the...

  • Page 111: Preparations For Jacking

    • when winching the tire back into place, the winch will make three audible noises once secure. Reach underneath and shake tire by hand to confirm that it is secure. The tire should not move. If tire is still loose and/or three audible noises are not heard, place and secure damaged wheel into the ve...

  • Page 112: Jacking Instructions

    Jacking instructions warning! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: • always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle. • turn on the hazard warning flasher. • block the ...

  • Page 113: Warning!

    Warning! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is on a jack. If you need to get under a raised vehicle, take it to a service center where it can be raised on a lift...

  • Page 114: Warning!

    4. Raise the vehicle by turning the jack screw to the right until the tire just clears the surface and enough clearance is obtained to install the spare tire. Minimum tire lift provides maximum stability. Warning! Raising the vehicle higher than necessary can make the vehicle less stable. It could s...

  • Page 115: Warning!

    8. The correct wheel bolt torque is 63 ft lbs (86 n·m) for steel wheels and 89 ft lbs (120 n·m) for aluminum wheels. If you doubt that you have tightened the bolts correctly, have them checked with a torque wrench by your authorized dealer or service station. 9. Lower the jack to its fully-closed po...

  • Page 116: Warning!

    Vehicles equipped with wheel covers 1. Mount the road tire on the axle. 2. To ease the installation process for steel wheels with wheel covers, install two wheel bolts on the wheel. Install the wheel bolts with the threaded end of the bolt toward the wheel. Lightly tighten the wheel bolts. 3. Align ...

  • Page 117: Tire Service Kit

    Tire service kit if a tire is punctured, you can make a first emergency repair using the tire service kit located under the passenger seat. Tire punctures of up to 1/4” (6 mm) can be repaired; the kit can be used in all weather conditions. Do not remove the foreign object from the punctured tire, i....

  • Page 118: Warning!

    Warning! • keep tire service kit away from open flames or heat sources. • a loose tire service kit thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the tire service kit in the place provided. Failure to follow these warnings can result in injuries t...

  • Page 119: Warning!

    Peel off the warning label from the bottle and place it on the dashboard as a reminder to the driver that a tire has been treated with tire service kit. Warning! The metal end fitting from power plug may get hot after use, so it should be handled carefully. Note: replace the sealant canister prior t...

  • Page 120: Jump-Starting Procedures

    Jump-starting procedures if your vehicle has a discharged battery, it can be jump-started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. Jump-starting can be dangerous if done improperly, so please follow the procedures in this section care...

  • Page 121: Note:

    Preparations for jump-start the battery in your vehicle is located in the front of the engine compartment, behind the left headlight assembly. Note: the positive battery post is covered with a protective cap. Lift up on the cap to gain access to the positive battery post. Warning! • take care to avo...

  • Page 122: Warning!

    3. If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the parking brake and make sure the ignition is off. Warning! Do not allow vehicles to touch each other as this could establish a ground connection and personal injury could result. Jump-start...

  • Page 123: Towing A Disabled Vehicle

    2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of the booster battery. 3. Disconnect the positive (+) end of the jumper cable from the positive (+) post of the booster battery. 4. Disconnect the opposite end of the positive (+) jumper cable from the positi...

  • Page 124: Caution!

    Caution! Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine to idle with the transmission in neutral for at least one minute after every five rocking-motion cycles. This will minimize overheating and reduce the risk of transmission failure dur...

  • Page 125

    3. Using a screwdriver or similar tool, carefully separate the gear selector boot from the center console. 4. Press and maintain firm pressure on the brake pedal. 5. Insert a small screwdriver or a similar tool into the gear selector override access hole (at the right front corner of the gear select...

  • Page 126: Caution!

    Ignition key removal override this vehicle is equipped with a key ignition park interlock which requires the transmission to be in park before the ignition switch can be turned to the lock/off (key removal) position. To remove the key manually, proceed as follows: 1. Firmly apply the parking brake. ...

  • Page 127: Opening The Hood

    Opening the hood to open the hood, two levers must be released: 1. Pull the hood release lever located under the driver side of the instrument panel. 2. Move to the front of the vehicle. 3. Reach under the center front edge of the hood and push up and hold the safety latch lever. 4. Lift the hood up...

  • Page 128

    Engine compartment — 2.4l 1. Air cleaner filter 2. Power steering fluid reservoir 3. Oil fill cap 4. Brake fluid reservoir m a i n t a i n i n g y o u r v e h i c l e 126.

  • Page 129

    5. Battery 6. Power distribution center (fuses) 7. Washer fluid reservoir 8. Engine coolant reservoir 9. Engine oil dipstick m a i n t a i n i n g y o u r v e h i c l e 127.

  • Page 130: Fluid Capacities

    Fluid capacities u.S. Metric fuel (approximate) 2.4l engine 16 gallons 60.5 liters engine oil with filter 2.4 liter engine (sae 0w-20, api certified) 5.5 quarts 5.2 liters cooling system* 2.4 liter engine (mopar antifreeze/engine coolant 10 year/150,000 mile formula) 7.2 quarts 6.8 liters * includes...

  • Page 131: Caution!

    Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive technology (oat) engine coolant is different and should not be mixed with hybrid or...

  • Page 132: Warning!

    Warning! • never have any smoking materials lit in or near the vehicle when the gas cap is removed or the tank is being filled. • never add fuel when the engine is running. This is in violation of most state and federal fire regulations and may cause the mil to turn on. • a fire may result if gasoli...

  • Page 133: Maintenance Procedures

    Maintenance procedures for information on the maintenance procedures for your vehicle, please refer to “maintenance procedures” in “maintaining your vehicle” in your owner’s manual or an applicable supplement at www.Ramtrucks.Com/en/owners/manuals for further information. Maintenance schedule your v...

  • Page 134: Maintenance Chart

    Maintenance chart required maintenance intervals refer to the maintenance schedules on the following page for the required mainte- nance intervals. At every oil change interval as indicated by oil change indicator system: • change oil and filter • rotate the tires rotate at the first sign of irregul...

  • Page 135

    Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,000 192,000 208,00...

  • Page 136: Note:

    Note: routine transmission fluid and filter changes are not required. Under normal operating conditions, the fluid installed at the factory will provide satisfactory lubrication for the life of the vehicle. W arning! • y ou can be badly injured working on or around a motor vehicle. Do only service w...

  • Page 137: Maintenance

    Maintenance record odometer date signature, autho- rized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,00...

  • Page 138: Fuses

    Fuses warning! • when replacing a blown fuse, always use an appropriate replacement fuse with the same amp rating as the original fuse. Never replace a fuse with another fuse of higher amp rating. Never replace a blown fuse with metal wires or any other material. Failure to use proper fuses may resu...

  • Page 139: Interior Fuses

    Cavity maxi fuse mini fuse description f19 – 7.5 amp brown air conditioning f20 – 30 amp green rear defroster f21 – 5 amp tan key unlock f22 – 10 amp red primary ecm loads f23 – 20 amp yellow bsm system f24 – 5 amp tan bsm system, positive key and steering angle sensor f30 – 15 amp blue 2nd instrume...

  • Page 140: Central Unit Fuse Panel

    Central unit fuse panel the central power fuse panel is located on the driver’s side under the instrument panel. Cavity mini fuse description f1 10 amp red front heated seat passenger f2 10 amp red front heated seat driver f3 20 amp yellow rear power window driver side f4 20 amp yellow rear power wi...

  • Page 141: Tire Sizing Chart

    Tire sizing chart example: example size designation: p215/65r15xl 95h, 215/65r15 96h, lt235/85r16c, t145/80d18 103m, 31x10.5 r15 lt p = passenger car tire size based on u.S. Design standards, or "....Blank...." = passenger car tire based on european design standards, or lt = light truck tire based o...

  • Page 142

    Tire identification number (tin) the tin may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full tin, including the date code, located on the white sidewall side of the tire. Look for the tin on the outboard side of...

  • Page 143: Note:

    Tire loading and tire pressure tire and loading information placard location note: the proper cold tire inflation pressure is listed on the driver’s side b-pillar or the rear edge of the driver's side door. Check the inflation pressure of each tire, including the spare tire (if equipped), at least m...

  • Page 144: Warning!

    Warning! • overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recom- mended load capacity for your vehicle. Never overload them. • improperly inflated tires are dangerous and can cause collisions....

  • Page 145

    To determine the maximum loading conditions of your vehicle, locate the statement “the combined weight of occupants and cargo should never exceed xxx kg or xxx lbs” on the tire and loading information placard. The combined weight of occupants, cargo/luggage and trailer tongue weight (if applicable) ...

  • Page 146: Note:

    Metric example for load limit for example, if “xxx” amount equals 635 kg, and there will be five 68 kg passengers in your vehicle, the amount of available cargo and luggage load capacity is 295 kg (635-340 (5x68) = 295 kg) as shown in step 4. Note: • if your vehicle will be towing a trailer, load fr...

  • Page 147: Note:

    Tires — general information spare tires — if equipped note: for vehicles equipped with tire service kit instead of a spare tire, please refer to the “tire service kit” section located in your owner’s information kit for further information. Caution! Because of the reduced ground clearance, do not ta...

  • Page 148: Warning!

    Warning! Compact and collapsible spares are for temporary emergency use only. With these spares, do not drive more than 50 mph (80 km/h). Temporary use spares have limited tread life. When the tread is worn to the tread wear indicators, the temporary use spare tire needs to be replaced. Be sure to f...

  • Page 149: Note:

    Wheel and wheel trim care all wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly using mild (neutral ph) soap and water to maintain their luster and to prevent corrosion. Wash wheels with the same soap solution recommended for the body of the vehicle. Yo...

  • Page 150: Caution!

    Dark vapor or black satin chrome wheels caution! If your vehicle is equipped with dark vapor or black satin chrome wheels do not use wheel cleaners, abrasives or polishing compounds. They will permanently damage this finish and such damage is not covered by the new vehicle limited warranty. Use only...

  • Page 151: Treadwear

    Department of transportation uniform tire quality grades the following tire grading categories were established by the national highway traffic safety administration. The specific grade rating assigned by the tire's manufacturer in each category is shown on the sidewall of the tires on your vehicle....

  • Page 152: Warning!

    Performance, which all passenger vehicle tires must meet under the federal motor vehicle safety standard no. 109. Grades b and a represent higher levels of performance on the laboratory test wheel, than the minimum required by law. Warning! The temperature grade for this tire is established for a ti...

  • Page 153: Warning!

    Fca us llc customer center p.O. Box 21–8004 auburn hills, mi 48321–8004 phone: 1-866-726-4636 fca canada inc. Customer center p.O. Box 1621 windsor, ontario n9a 4h6 phone: 1-800-465-2001 (english) phone: 1-800-387-9983 (french) assistance for the hearing impaired to assist customers who have hearing...

  • Page 154: In Canada

    Reporting safety defects in the united states if you believe that your vehicle has a defect that could cause a crash or cause injury or death, you should immediately inform the national highway traffic safety administration (nhtsa) in addition to notifying fca us llc. If nhtsa receives similar compl...

  • Page 155: Note:

    Authentic accessories by mopar • in choosing authentic accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory- approved. • the following highlights j...

  • Page 156: Frequently Asked Questions

    Frequently asked questions getting started where are the controls for the front heated seats? Pg. 48 how to adjust your seat? Pg. 45 electronics which radio is in my vehicle? Pg. 65 how do i activate the audio jack? Pg. 71 how do i set the clock on my radio? Pg. 68 how do i pair my cell phone via bl...

  • Page 157: I N D E X

    Accessories . . . . . . . . . . . . . .153 mopar . . . . . . . . . . . . . . .153 adding engine coolant (antifreeze). . . . . . . . . . . . .131 adding washer fluid . . . . . . . . .131 additives, fuel . . . . . . . . . . . .130 air bag. . . . . . . . . . . . . . . . . .19 air bag operation . . . . ...

  • Page 158: I N D E X

    Park/headlight on indicator . .102 tire pressure monitoring system (tpms) light . . . . . . . . . . . .99 turn signal indicator . . . . . .102 clutch . . . . . . . . . . . . . . . . .131 clutch fluid . . . . . . . . . . . . . .131 compact spare tire. . . . . . . . . .145 cooling system . . . . . . ....

  • Page 159: I N D E X

    Instrument panel lens cleaning . .131 interior and instrument lights . .5, 56 interior appearance care . . .131, 148 interior lighting . . . . . . . . . . . .56 introduction . . . . . . . . . . . . . . .2 ipod/usb/mp3 control bluetooth streaming audio . . . .81 jump starting . . . . . . . . . . . . ...

  • Page 160: I N D E X

    Safety information, tire . . . . . . .138 schedule, maintenance . . . . . . .131 seat belt adjustable upper shoulder belt anchorage . . . . . . . . . .14 automatic locking retractor (alr) . . . . . . . . . . . . . . . .16 energy management feature . . .15 lap/shoulder belt operation . . .13 lap/shou...

  • Page 161: I N D E X

    Wait to start light . . . . . . . . . .102 washer adding fluid . . . . . . . . . . .131 washers, windshield . . . . . . . . . .54 washing vehicle. . . . . . . . . . . .131 wheel and wheel trim. . . . .131, 147 wheel and wheel trim care . .131, 147 windshield washers . . . . . . . . . .54 windshield ...

  • Page 162: N O T E S

    N o t e s 160

  • Page 163: 1 866 726-4636 (U.S.) Or

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 164

    2017 user guide ram 17‎vm‎-‎926‎-‎aa . Ram promaster city . Third edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals/ or www.Ramtrucks.Com/en/warranty/ (u.S.); www.Owners.Mopar.Ca/en (canada). © 2016 fca us...