Saeco Easy Operating Instructions Manual - page 15
ENGLISH
15
PROBLEMS - CAUSES - REMEDIES
PROBLEMS
CAUSES
REMEDIES
The brewing cycle
does not start.
No coffee beans
Refill bean hopper and press desired
coffee button.
No water
Fill water tank.
Dredge drawer / waste
box is full
Remove waste box while machine is
on. Leave out for 5-10 seconds and
put back in machine.
Brew group missing
Remove drip tray, waste box and
brew group. Put brew group back in
machine until securely locks in place,
put waste box in, shut service door
and put drip tray back in place.
Coffee flows too
quickly.
Grind is too coarse.
Adjust the grinder to a finer grind, ex.
from 5 to 3. Adjust only while grinder
is grinding and only a maximum of 2
settings at a time. It will take 3-4 cups
to see results.
Dose needs to be
increased.
Turn doser towards + sign.
Coffee flows too
slowly.
Grind is too fine.
Adjust the grinder to a coarser
grind, ex. from 5 to 7. Adjust only
while grinder is grinding and only a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
Dose needs to be
decreased.
Turn doser towards - sign.
Filter screen in brew
group is clogged.
Clean the filter screen using the key
provided.
The machine does
not turn on.
The machine is not
connected to the power
supply.
Move the main switch to ON (“I”
position).
Check the plug and the power outlet.
PROBLEMS
CAUSES
REMEDIES
The coffee is not hot
enough.
The cups are cold.
Warm up the cups by dispensing a
little hot water into the cup and letting
it sit for a few seconds.
No hot water or
steam is dispensed.
The steam wand is
clogged.
Clear it with a thin needle or pin.
During this operation, the
knob must be closed and
the machine must be off.
Then run water through steam wand
to make sure unclogged.
Reduced amount
of coffee, water
and steam coming
out of the machine;
the machine takes
longer to heat .
Lime scale / mineral build
up in machine.
Descale the machine. If not done for
a long period of time, we recommend
doing 2 cycles.
The brew group
cannot be removed.
The brew group is out of
alignment.
Put waste box in position, close door
and put drip tray in position. Switch
machine on; the brew group will reset
into original position.
Questions?
US Customers
Contact Saeco USA Customer Service at 1-800-933-7876
Canada Customers
Contact Saeco Canada at 1-514-385-5551