SAFE Security Alarm System Operation Manual - page 12
SAFE Security Alarm System Operations Manual
12
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FALSE ALARMS
(continued)
4. Moving objects – Balloons, large plants and objects that may fall are common causes of false alarms. Prior to
arming your system, place these objects in a room where they may not trip a motion detector.
5. Doors and windows – Be sure to close doors and windows securely, as they may trigger an alarm if blown open.
Install appropriate locks to help secure them from wind, pets or intruders in your home.
6. Bugs, pests or dust on a sensor lens – Smoke detectors and motion sensors should be cleaned regularly. Helpful
maintenance hints are provided in this manual on page ten.
7. Circuit breakers that are turned off – Alarm equipment must always be powered. Circuit breakers that are not
powered can trigger a false alarm.
8. Malfunctioning equipment – Alarm activations for no apparent reason may be an indication of faulty equipment.
False alarms should not be caused by storms or severe weather conditions. If you can’t determine the cause of a
false alarm, call SAFE as soon as possible.
FREQUENTLY ASKED QUESTIONS
Do I need to have a permit for my alarm system?
Certain city, county and state agencies governing the area of your monitored location may have enacted ordinances or
laws that require you to register your alarm or obtain an alarm permit or license. If such is the case for your area, failure
to register or obtain a permit may result in noncompliant classification and may result in the issuance of a citation or fine,
which is your responsibility in accordance with your alarm services and monitoring agreement. To avoid being assessed
fines or penalties, please be sure to contact your local police department or the appropriate governing agency to
determine whether alarm subscriber responsibilities are applicable in your area.
Can I arm my system if one of the devices doesn’t work?
Yes. You can bypass the zone in which the security device is found. Enter your user code, press the BYPASS key and then
the keys designating the zone you wish to bypass. The BYPASS light will come on confirming the bypassed zone. You now
enter your user code to arm your system. Your control panel may be different, but it will allow you to bypass a zone. If
you are not sure, and can’t find the manufacturer’s manual, call SAFE and we will walk you through the procedure.
My system doesn’t seem to be working properly. How do I get service?
Call SAFE so we may arrange for your alarm system service.
Can I cancel a signal if I have pressed the PANIC or FIRE alarm buttons on my keypad?
If you have pressed either the PANIC or FIRE alarm buttons, you will not be able to cancel the alarm signal through the
keypad. The central monitoring station will call you or dispatch per your instructions.
Will DSL service affect my alarm system?
It may. Normal alarm communications utilizes your regular land phone line. With DSL on the line, line seizure and
communications with the central monitoring station may not work properly. SAFE offers DSL filters which solve most
common issues. If you are unsure, please call the monitoring station and test your system. If you are experiencing a
problem, call SAFE.
I can’t find the manual for my system. Can you help me get another one?
SAFE has placed most manufacturers’ manuals on our website. Go to www.safesecurity.com/support to access or
download this and other manuals.