SafeFamily S1 User Manual - page 5
back server.or else please contact your distributor to provide you login ID and
the password.
Please enter the login platform to fill the login ID and the password then enter
the server platform.
Please contact your distributor to obtain the “ guidelines for using the service
platform”
Troubles shooting
If the device fails to connect to back server for the first time and back -display
shows “not on the line”. Please check:
1) whether SIM is installed properly, please refer to the installation
instructions.
2) Please check LED indicator light status. At the normal, GSM indicator light
flashes 0.1s off for 2s and GPS indicator light flashes 0.1s off for 2s.
3) Please check whether GPS has positioned, or else, please go to open area
to position for the first time.
2. The device displays offline status in the background.
First of all, please check whether 2 indicators are normal and check the the
card status. The steps are as following:
1) whether SIM card is for tuition.
2) GPRS service is canceled(offline on the last day of the month)
3) Check parameter setting. Check serial number, GPRS transmission time
interval whether are correct.