Sageplan ST200 User Manual - page 3
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Initial Installation
GSM Cellular Service Reporting
ST200 uses the GSM cell phone network to send its reports to
the tracking system, so its ability to connect to the internet is
limited by the coverage of this network. Coverage in populated
areas is generally very good, but can be limited in remote
regions.
Battery Mode Operation
The device will power down during long periods without motion.
The unit will automatically power back up when motion is
detected, but there will be a lag between power up and the first
report from the device. This delay can range between 2 and 15
minutes depending upon the GPS signal strength.
Extended Life Battery Pack
If you have purchased an optional extended life battery pack
for your ST200, please ensure that it is fully charged before
use. It can be charged in the following ways:
1. To charge the device only: Connect the device to the
included USB cable and plug it into the wall or car
chargers.
2. To charge the battery pack only: Connect the battery
pack to the included USB cable and plug it into the wall
or car chargers.
3. To charge the device and battery at the same time:
Connect the battery pack to the USB port on the device.
Then, connect the included USB cable from the USB port
on the battery pack to the wall or car chargers. This will
charge the device first and then the battery pack.
The extended life battery pack will charge in 4-6 hours and will
provide up to 24 hours of motion on a full charge. Combined
with the device’s internal battery, you may expect to see 36
- 6 -
hours of motion total. This estimate may vary depending on
signal strength, temperature, and age of the battery.
Troubleshooting
The device is reporting, but the reported address is not
correct.
The most likely cause is a weak GPS satellite signal. This
problem can most often be remedied by moving the device to
an alternate location within the vehicle. Check the GPS LED to
see if it is flashing the “fast blink 2” (.1 seconds on, 2.9
seconds off).
The device is in motion but I don’t see any reports.
Your tracker might have a low battery. Check the tracking for a
low battery notification. If this is not the case, please retrieve
the unit and verify that the power switch is in the “on” position.
If the unit is charged and powered on but still not sending any
reports,
please
contact
customer
service
for
further
troubleshooting steps.
According to the LEDs, the device is unable to get GPS,
even under perfect GPS conditions.
The device may need to be reset. To reset the unit, turn off the
power switch and unplug the extended life battery pack (if one
is in use) for one minute, then reinstall and retest.
Do’s and Don’ts with your ST200
Do
Place your ST200 where it will have a clear line of sight to the
sky and receive a fix from the GPS satellites. Concealed
devices may give you fewer location fixes than devices left in
the open. Sometimes a slight adjustment in location can make
a big difference in the reporting quality.