Sageplan ST200 User Manual - page 5
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FAQs
Where can I use ST200?
Vehicles: ST200 works well in a variety of vehicles including
boats, trailers, RVs and automobiles. Materials that do not
impede ST200’s visibility (provided they are relatively thin)
include fiberglass, plastics, most composite materials, and
glass. Metal will reduce the device’s ability to find its location.
Good locations to try include a glove compartment, a side map
box or under the dash.
Regional Considerations: Depending upon your service
option, ST200 can be used anywhere in North America where
GSM service is available. While coverage is improving almost
daily, some of the more remote regions may not have adequate
coverage to operate the device.
How long will the batteries last?
A fully charged unit will typically last between 1 and 2 days,
depending upon how much motion the device is experiencing.
The unit only updates its position when in motion and will
power down to conserve battery power when not in motion for
extended periods of time. Turning off the unit when not in use
will also conserve battery life.
Will ST200 work inside of a garage?
Probably not. While ST200 is able to “see” through many
common materials used to build vehicles (i.e. rubber, plastic,
glass, fiberglass, and most composite materials), the
combination of a garage ceiling and roof are generally enough
to keep ST200 from establishing a location fix.
What is the Reporting Frequency of ST200?
ST200 is programmed to report at an interval of 5 minutes, or
a maximum report rate interval as prescribed by your
subscription level.
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Can I change the reporting frequency of my ST200?
Yes. To upgrade your subscription to a faster interval, please
contact customer service at +1.512.542.9668.
Which Browsers can I use with ST200?
ST200 has been verified to work with Internet Explorer, Mozilla
Firefox, and Safari. Using any other internet browser may lead
to unexpected results.
Why is my unit showing my location as Austin, TX?
Until the unit successfully sends in its first location report from
your area, it will show its location as being at our test facility in
Austin Texas, as this will have been the last successful location
fix it achieved before being shipped to you.
Is it legal to use ST200 in my area?
Due to the wide variability of state and local regulations, our
company is unable to provide legal advice for a particular
application of ST200 in any given jurisdiction. It is up to the
user to understand and comply with the laws and regulations of
their area.
How do I check the battery level?
The battery in your ST200 will last for approximately 12 hours
of motion. When the battery is low, the “power” led on the left
side of the unit will begin to flash “fast blink 1” (every .1
second). You will also receive a battery low report on your
tracking site. Once you have received this report, it is important
to charge the battery as soon as possible to avoid any loss of
service.
I cannot log into my account, what’s wrong?
Verify that your browser is set to allow third party cookies,
JavaScript, and that all pop-up blockers are disabled. If you are
using a browser that cannot be configured to accept third party
cookies, try using our alternate vehicle tracking website at
http://sts03.mytracksite.com.