SalonFoils Foilgenie 5 User Manual - Issue
Issue
Possible Cause
Remedial Measure
Power light (
blue
)is
not lit when power
connected and
machine turned on
Power cable is not
connected to the
mains supply
Turn off at the wall and push
power cord into the back of
machine, check plug is correctly
positioned in the mains socket
and turn the switch back on
The machine is
switched off at the
on/off switch located
on the back of the
Foilgenie 5
Turn machine on at the on/off
switch located at the back of the
machine
There is a potential
fault with the machine
Turn all power off and contact the
Customer Service team
Display screen
is blank but the
power light
(
blue
)is on
Display Screen
or Machine has a
potential fault
Try resetting the machine by
switching off/on using the power
switch at the rear
If resetting fails to resolve the
issue then unplug the machine at
the mains supply and contact the
Customer Service team
Error light is flashing
(
red
) and display
screen is blank
Display Screen
or Machine has a
potential fault
Try resetting the machine by
switching off/on using the power
switch at the rear
If resetting fails to resolve the
issue then unplug the machine at
the mains supply and contact the
Customer Service team
Troubleshooting
Should you encounter any issues with the Foilgenie 5 electronic hair foils
dispenser, please refer to the scenarios described below. These should
resolve most issues. However, if you still have a problem please contact
the Customer Services team for assistance (+44(0)8452 310176 )
Repairs to electrical components must only be carried out by SalonFoils
International authorised persons. Failure to do so may result in significant
damage to the Foilgenie 5 and will annul the guarantee.
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