Sergio iScratch Operation Manual - page 20
19
Trouble Shooting
Symptom
Possible Problem
Solution
iPod does not
respond to the
unit
iPod is not installed properly
Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
Your iPod software is too old
Upgrade software on your iPod. For details visit
http://www.apple.com/iPod/download.
iPod is locked up
Please make sure your iPod is working properly before docking into
the unit. Please refer to your iPod manual for details.
Using 1
st
or 2
nd
generation iPod,
iPod Shuffle or other devices
iScratch cannot control those iPod.
iPod doesn‟t
charge
iPod is not installed properly
Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
iPod is locked up /frozen
Please make sure your iPod is working properly before docking into
the unit. Please refer to your iPod manual for details.
iPod battery has problem
Sound is distorted Volume level is set too high
Decrease the volume.
Sound source is distorted
If the iPod original sound source (MP3) is poor quality, distortion and
noise are easily noticed with high-power speakers. Try a different
audio source such as a music CD
If you are using an external sound source like older generation of