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Tadiran Telecom SLT User Manual

Other manuals for SLT: User Manual
Manual is about: Single Line Telephone

Summary of SLT

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    Slt single line telephone user guide . Creating a new world of ipportunities (version 15.5).

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    Copyright by tadiran telecom ltd., 1993-2007 all rights reserved worldwide. Protected by u.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404 all trademarks contained herein are the property of their respective holders. The information contained in this document is proprietary and is subject to a...

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    Toc-1 slt user guide introduction ............................................................ 1 list of feature codes ............................................. 2 account code (as required).................................... 5 account code (forced) .......................................... 6 a...

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    Toc-2 slt user guide addition of participants .................................. 70 submitting request to speak .......................... 71 forced release of a participant....................... 72 forced release of an entire group call.......... 73 hold...............................................

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    Toc-3 slt user guide appendix b - tones .......................................... B-1 appendix c - dial tone pad - feature codes ... C-1.

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    Introduction 1 slt user guide i n t r o d u c t i o n welcome to the coral ipx and coral flexicom systems. Much thought has gone into making this system flexible and easy to use. The coral allows your standard telephone to be tailored to the requirements of both you and your company. This user guide...

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    List of feature codes 2 slt user guide feature code no. Feature code no. Account code ........................................................... #1990 acd & ucd groups: load id (for acd group) .......................................#1973 log-in/out (for single acd group) ........................#19...

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    List of feature codes 3 slt user guide feature code no. Feature code no. Night (bell/una) .............................................#192 or 78 caller id control ....................................................... #1444 camp-on call back ............................... Hookflash 2, #176 camp-o...

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    List of feature codes 4 slt user guide feature code no. Feature code no. Answering .......................................................#175 or #5 leaving ......................................Hookflash 5, #175 or #5 cancellation ...........................................................#1440 nig...

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    Account code (as required) 5 slt user guide account code (as required) #1990 when your company is equipped with a call accounting system, call statistics are printed through the station message detailed records (smdr) report. The call accounting system is defined system-wide and among the various ty...

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    Account code (forced) 6 slt user guide account code (forced) forced account code procedures from idle: to make external calls: 1. Lift handset. 2. Dial external line code. 3. Dial account number. 4. Dial external number. To redial the last number: 1. Lift handset. 2. Dial feature code #143 or press ...

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    Acd & ucd groups 7 slt user guide acd & ucd groups an acd/ucd group is a number of stations operating together for the purpose of automatic call distribution. The acd/ucd groups form the building blocks for modern call centers. The automatic/uniform call distribution systems improve incoming call ha...

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    Acd & ucd groups 8 slt user guide load id - for acd group acd & ucd groups: load id - for acd group #1973 this feature allows the system to identify an acd group agent when joining the system for the first time during a session. Your id number remains in the system as long as you are still logged in...

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    Acd & ucd groups 9 slt user guide log-in/out - for a single acd group acd & ucd groups: log-in/out - for a single acd group #1974 this feature is used when an acd group member joins or leaves an acd group. A user can simultaneously be a member of numerous acd groups. To log-in to a single group: 1. ...

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    Acd & ucd groups 10 slt user guide log-in/out - for a single acd group acd & ucd groups log-in/out - for a single acd group 3) if you log-out from your primary group using this feature code, you must also log-out as primary, so the group is no longer marked as your primary (see page 11 )..

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    Acd & ucd groups 11 slt user guide primary log-in - for acd group acd & ucd groups: primary log-in - for acd group #1442 this feature allows defining one of your acd groups as having priority over other groups of which you are a member. Once you have logged in to your primary group, waiting calls ar...

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    Acd & ucd groups 12 slt user guide release/resume from all groups acd & ucd groups: release/resume from all groups #1975 you can temporarily release yourself from all of the acd/ucd groups of which you are a member. This feature also allows you to resume connections with the acd/ucd groups from whic...

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    Acd & ucd groups 13 slt user guide release/resume from a ucd group acd & ucd groups: release/resume from a ucd group #1991 when your station is a member of a ucd group you can temporarily exit the ucd group and then rejoin when required. To leave a single ucd group: 1. Lift handset. 2. Dial release/...

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    Acd & ucd groups 14 slt user guide wrap-up code - for acd group acd & ucd groups: wrap-up code - for acd group #1977 after an acd incoming call has been completed, information about the call can be sent to the call center. This information might include whether or not the customer is satisfied, or t...

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    Acd & ucd groups 15 slt user guide wrap-up time on/off acd & ucd groups: wrap-up time on/off #1976 wrap-up time provides an idle acd/ucd group member with a time-out period between consecutive acd/ucd calls. The time-out period is determined for each group, system-wide. This feature allows an agent ...

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    Activation code 16 slt user guide activation code #11, # 1, or 1 use the activation code as required when programming features. The following symbol in this manual indicates an activation code: 9 see your system manager, as to which activation code is used in your system..

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    Auto set relocate 17 slt user guide permanent auto set relocate: permanent 1 when defined for permanent relocation, allows you to swap phones within the same coral system by assigning one slt the profile of the other slt, and vice versa. All the phone’s properties, numbering, membership in groups, e...

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    Auto set relocate 18 slt user guide temporary auto set relocate: temporary 1 when defined for temporary relocation, this feature allows a temporary move of your extension from one location to another, while preserving your extension's original setup. Activating auto set relocate exchanges all of you...

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    Auto set relocate 19 slt user guide temporary auto set relocate temporary to cancel from the destination (new) location: 1. Lift handset. 2. Dial auto set relocate feature code. 3. Listen for dial tone. 4. Dial your (source) station number. 5. Listen for dial tone. 6. Dial your source passcode (four...

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    Boss group 20 slt user guide boss group a boss group is a number of stations operating together in which the individual stations might or might not simultaneously ring, as defined by the system per boss group. Arriving calls can be answered by any group member. Any keyset (flexset, dkt, t207m or t20...

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    Boss group 21 slt user guide call forward boss group: call forward see table 1 all calls: forwards all your incoming boss group calls to a selected destination. The destination can call back or return calls to your group, and outgoing calls can still be placed from within the group. Busy: forwards y...

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    Boss group 22 slt user guide call forward boss group call forward to activate call forward: 1. Lift handset 2. Dial the appropriate call forward feature code (see table 1 on page 21). 3. Listen for dial tone. 4. Dial your boss group number. 5. Dial the destination number where calls are to be forwar...

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    Boss group 23 slt user guide exclusive hold boss group: exclusive hold #187 as a boss group member you can put your telephone into an exclusive hold mode. This ensures that a call placed on hold can be retrieved only at the telephone where exclusive hold was originally placed. Once exclusive hold is...

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    Boss group 24 slt user guide privacy boss group: privacy #186 or #6 use the boss group privacy feature to prevent other members of your boss group from accidentally joining your current conversation. To activate privacy for all calls: 1. Lift handset. 2. Dial privacy feature code #186. 3. Listen for...

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    Break-in 25 slt user guide break-in hookflash 3 this feature allows an authorized user to break into an established two-party call. To break into a busy conversation: 1. Hookflash. 2. Dial break-in code 3. # note: both conversing parties hear the break-in warning tone. To release break-in (break-out...

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    Broker/consult./3-way conf. Call/contin. Conf 26 slt user guide broker/consult./3-way conf. Call/contin. Conf hookflash your telephone can be set up to use only one of the following three party functions, as defined through your class of service. Broker call: this feature allows you to put a call on...

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    Broker/consult./3-way conf. Call/contin. Conf 27 slt user guide broker/consult./3-way conf. Call/contin. Conf all the following features are activated during an established call: to activate a broker call: 1. Hookflash. 2. Dial the third party and wait for an answer. 3. Hookflash to alternate betwee...

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    Broker/consult./3-way conf. Call/contin. Conf 28 slt user guide broker/consult./3-way conf. Call/contin. Conf to activate combination of consultation/broker/three-way conference call: 1. Hookflash. 2. Dial the third party number and wait for an answer. 3. Hookflash - third party put on hold. When yo...

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    Call forward 29 slt user guide call forward see table 2 calls arriving at your station can be forwarded to ring at various destinations, depending on the state of the terminal (all, busy, no answer, timed). Your phone can distinguish between calls arriving from an internal or external source when fo...

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    Call forward 30 slt user guide call forward call forward call forward table 2: call forward codes call forward type internal and external calls external calls only all #141 or #8 #17702 busy #140 #17701 no answer #142 #17703 busy/no answer #147 or #2 #17705 timed #1985 #17704 undefined #17717 n/a.

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    Call forward 31 slt user guide call forward internal/external call forwarding in addition to the different call forwarding options, you can set different call forward destinations based on the incoming call source: external or internal callers, for each forwarding feature (forward all, when busy, on...

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    Call forward 32 slt user guide call forward to set call forward: 1. Lift handset. 2. Dial the required call forward feature code (see table 2 on page 30 ). 3. Listen for dial tone. 4. Dial the destination number where calls are to be forwarded. 5. Listen for the confirmation tone. 6. Hang up. To can...

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    Caller id control 33 slt user guide caller id control #1444 the caller id control feature allows you to show or hide your telephone number to the called party for external calls (as well as internal calls, depending on system-wide settings). Your telephone is pre-set in the system to either restrict...

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    Camp-on 34 slt user guide call back camp-on:call back hookflash 2, #176 when a station or a network destination is busy or does not answer, or when an outside line is busy, you can request that the system automatically call you back when the required destination number or outside line is available. ...

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    Camp-on 35 slt user guide call back camp-on call back 6. Hang up. # notes: 1) if you have camped on to a number of destinations, the oldest number camped on is cancelled. Repeat the procedure as many times as required to cancel the next oldest camped on number each time. 2) camp-on is automatically ...

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    Camp-on 36 slt user guide off-hook (call waiting/call offer) camp-on: off-hook (call waiting/call offer) hookflash 8 upon hearing a busy tone from a coral station, this feature enables you to send a call waiting tone to the busy party. When you apply this feature you hear a second ringback tone at y...

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    Cancellation code 37 slt user guide cancellation code #10, # 0, or 0 use the cancellation code as required when programming features. The following symbol indicates a cancellation code: 8 see your system manager, as to which cancellation code is used in your system..

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    Canned messages 38 slt user guide canned messages 7026 →7041 use the canned messages feature to set one of any 16 canned messages for your station. Any internal caller to your station sees this message displayed on the second line of their station display until you answer the call. Canned message te...

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    Canned messages 39 slt user guide canned messages to cancel or reset a canned message: 1. Lift handset. 2. Dial canned message access code. 3. Listen for dial tone. 4. Dial cancellation code 8. 5. Listen for the confirmation tone. 6. Hang up..

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    Canned messages 40 slt user guide canned messages table 3: canned message - text and user access codes canned message number access code canned message text 0 7026 1 7027 2 7028 3 7029 4 7030 5 7031 6 7032 7 7033 8 7034 9 7035 10 7036 11 7037 12 7038 13 7039 14 7040 15 7041.

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    Class of service (cos) switchover 41 slt user guide class of service (cos) switchover #149 each station has a primary and secondary class of service (cos), which provides the basis for dialing and feature capabilities for a particular station. You can change from one cos to another. See “appendix a ...

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    Conference: 42 slt user guide multi-party conference: multi-party 7098 →7099 conference calls allow several users to join a multi-party conversation. Up to 6 or 15 participants are permitted depending on the system hardware assigned to the conference call. You can use any one of the following teleph...

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    Conference: 43 slt user guide release conference: release #1983 to release a single participant from a conference (authorized user only): 1. Lift handset. 2. Dial conference release feature code 1983. 3. Listen for dial tone. 4. Dial assigned conference number 7098-7099. 5. Dial participant number. ...

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    Do not disturb (dnd) 44 slt user guide do not disturb (dnd) #145 this feature enables you to block ringing at your station. You may still place outgoing calls, even when dnd is activated at your station. Any call forwarding to your telephone is automatically cancelled when you activate the dnd featu...

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    Do not disturb (dnd) override 45 slt user guide do not disturb (dnd) override hookflash 3 dnd override can only be utilized by an authorized user. This feature can be applied to stations that are idle, but have been set to do not disturb. After dialing a station and receiving the reorder tone, overr...

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    Executive privilege 46 slt user guide executive privilege #170 executive privilege allows you to use the features available at your station from any other station in the system. This feature operates for a single call. To activate executive privilege: 1. Lift any system station telephone handset. 2....

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    Flash (calibrated opening) on trunk 47 slt user guide flash (calibrated opening) on trunk hookflash #150 the flash feature sends a signal through the system to trunk lines in order to operate certain types of features that are available on the second system. The second system may be a telephone swit...

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    Flexicall 48 slt user guide flexicall #17710, #17711, #17712 calls ringing at your coral station can simultaneously ring at any designated internal or external phone (e.G. Home phone, mobile, second station) and can be answered at either phone. Your station can distinguish between calls arriving fro...

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    Flexicall 49 slt user guide flexicall internal/external flexicall you can distinguish between calls arriving from an internal or external source when operating the flexicall feature. You can set your phone to send your calls as follows: • all, internal and external calls ring at your remote phone • ...

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    Flexicall 50 slt user guide flexicall to operate flexicall: 1. Lift handset. 2. Dial the appropriate feature code (see table 4 on page 49). 3. Listen for dial tone. 4. Dial the remote destination number (internal number or public/private library number), at which calls ring simultaneously with your ...

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    Flexicall 51 slt user guide flexicall receiving calls at an off-site remote destination if your remote destination is located outside the enterprise (connected to the pstn or public cellular network), you can answer all your incoming calls from your remote destination. # note: your remote off-site (...

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    Flexicall 52 slt user guide flexicall table 5: flexicall options from remote destination option dial description place a new call 1 • your original conversing party is disconnected. • you hear a dial tone indicating that you can place a call to a new contact. Include outside line access codes for ex...

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    Flexicall 53 slt user guide flexicall to activate voice mail/ivr from your remote phone: you can access your voice mailbox, retrieve messages and setup voice mail options for your coral station. 1. Answer the remote call. 2. Dial 1. Listen for dial tone. Your original party will be released. 3. Dial...

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    Follow me 54 slt user guide follow me #189 / #17713 this feature allows you to collect your calls from another station. The source station is then put into a call forward all state. Follow me can be activated only from the new location. You can choose between two follow me options: • forwarding all,...

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    Follow me 55 slt user guide follow me to cancel follow me from secondary location: 1. Lift handset from any station. 2. Dial the appropriate follow me feature code (see table 6 on page 54 ) from any station. 3. Listen for dial tone. 4. Dial your own station number. 5. Dial cancellation code 8. 1. Li...

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    Forced release 56 slt user guide forced release hookflash 3 this feature allows an authorized user to release two ports actively connected to each other. To force release a port: 1. Dial port number. 2. Listen for busy tone. 3. Hookflash. 4. Dial break-in code 3. 5. Listen for conversation, then eit...

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    Freedom (irss) 57 slt user guide freedom (irss) #17714 the freedom feature, also known as individual remote system services (irss), enables you to connect an off-site non- coral phone (such as your home phone or mobile) to the coral and make calls from within the system. Many of the coral’s extensiv...

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    Freedom (irss) 58 slt user guide freedom (irss) placing freedom calls • for freedom calls placed from phones that send caller id, the freedom feature must be enabled at your coral station. See steps below. • for freedom calls placed from phones that do not send caller id information, the freedom fea...

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    Freedom (irss) 59 slt user guide freedom (irss) to place a call from a freedom phone that does not provide caller id: this applies for freedom calls from off-site phones that do not possess a caller id number and, therefore, cannot be identified by the coral. # notes: 1) some telephones may be denie...

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    Freedom (irss) 60 slt user guide freedom (irss) options available while in an established freedom call to dial description place a new call 1 listen for a dial tone indicating that you can place a call to a new contact. Your original conversing party is disconnected. Transfer call 2 • a dial tone pr...

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    Freedom (irss) 61 slt user guide freedom (irss) broker/consultation/3-way conference call while engaged in an established flexicall or freedom call, you can use one of the options listed below, as defined by your coral station class of service. For more information on these options, see broker/consu...

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    Freedom (irss) 62 slt user guide freedom (irss) 4. .When you have concluded your private conversation, dial 2 to complete a 3-way conference call. To access voice mail/ivr from your freedom phone: you can access your voice mailbox, retrieve messages, and setup voice mail options for your coral stati...

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    Freedom (irss) 63 slt user guide freedom (irss) to activate the flexicall all feature from your freedom phone: (for information on the flexicall feature, refer to flexicall on page 48 ). 1. Place an freedom call: • for a phone that provides caller id, repeat steps 1-4 on page 58 . • for a phone that...

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    Freedom (irss) 64 slt user guide freedom (irss) to enable a new freedom phone from your current freedom phone: # note: to enable the freedom feature at your coral station, you must first program a private/public library number with your off-site phone number. Use table on page 57 to record library n...

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    Group calls (conference) 65 slt user guide group calls (conference) group calls, each with its unique dial number, are conference calls allowing participation of up to 250 participants at a time. Group call members can be internal stations or external numbers via public library numbers. Two differen...

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    Group calls (conference) 66 slt user guide group call features group call features the following group call features are subdivided into the topics listed below: feature ............................................................................Page preset conference activation .......................

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    Group calls (conference) 67 slt user guide preset conference activation group calls: preset conference activation 5600 →5849 preset group calls are comprised of a number of specified members whose stations ring simultaneously when an assigned group call number is dialed. This feature allows a confer...

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    Group calls (conference) 68 slt user guide temporary conference activation group calls: temporary conference activation #1449 the temporary conference feature allows an authorized user to establish an temporary (add-on) group call by adding participants as the conference is being set up. For this pu...

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    Group calls (conference) 69 slt user guide joining group calls: joining 5600 →5849 registered members join a conference by answering the incoming group call. Provided the conference is not locked against non-registered participants, they can join the conference by dialing the group call access code ...

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    Group calls (conference) 70 slt user guide addition of participants group calls: addition of participants 5600-5849 allows an authorized user to transfer a new participant to an established conference. The feature allows a user engaged in a conversation to add his/her conversing party to the ongoing...

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    Group calls (conference) 71 slt user guide submitting request to speak group calls: submitting request to speak members may be admitted to participate in a group call with the ability to speak and hear each other, or in the mute mode. In case of a muted conference only a group call initiator has the...

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    Group calls (conference) 72 slt user guide forced release of a participant group calls: forced release of a participant #1446 this feature allows an authorized user, from idle, to release a participant from an ongoing conference. To release a single participant: 1. Lift handset. 2. Dial the feature ...

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    Group calls (conference) 73 slt user guide forced release of an entire group call group calls: forced release of an entire group call #1447 this feature allows an authorized user, from idle, to release an entire group call. To release an entire group call: 1. Lift handset. 2. Dial the feature code #...

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    Hold 74 slt user guide hold #171 or #4 a calling party can be placed on hold while another call is made. The party put on hold may hear any of the following: music, reorder tone, busy tone or no sound at all, as defined system-wide. To place a call on hold: 1. Hookflash. 2. Dial hold feature code #1...

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    Hot line (immediate/delayed) 75 slt user guide hot line (immediate/delayed) the hot line provides a direct connection to a predefined destination. Two types of hot line are available. Hot line immediate: immediately upon lifting your handset your telephone may be automatically routed to a pre-define...

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    Last number redial 76 slt user guide last number redial or #143 the last number dialed over outgoing trunk or internal extension is automatically stored in memory. To activate coral last number redial: 1. Lift handset. 2. Dial feature code #143 or press . Or press the phone’s redial key (if your pho...

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    Making calls 77 slt user guide making calls to make external or network calls: 1. Lift handset. 2. Dial external line code. 3. Dial external number. # notes: 1) in some systems an outside dial tone must be heard before dialing can begin. 2) in some systems using automatic routing selection, inside d...

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    Malicious call trace 78 slt user guide malicious call trace #1740 details of incoming calls can be recorded using malicious call trace. They are added to the record when your station rings even if you do not answer. The number of calls stored for your station is defined by your system administrator....

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    Malicious call trace printout 79 slt user guide malicious call trace printout #1741 the malicious call trace printout shows the calls traced for your station. The printout can be requested at any time from your station or from the attendant. To print the malicious call trace record: 1. Lift handset....

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    Message 80 slt user guide answering message: answering #175 or #5 messages can be left by a station caller or voice mail.Retrieving a message can be performed either as a hotline (automatically) or manually. The same answering method is defined system-wide. The message type for your system can be id...

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    Message 81 slt user guide leaving/cancellation message: leaving/cancellation hookflash 5, #175 or #5, #1440 text messages can be left at any system station equipped with a message lamp, at station groups, or at network numbers. The originator of a message can also cancel the message. The text messag...

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    Message 82 slt user guide leaving/cancellation message leaving/cancellation 3. Dial station or network number. 4. Listen for the confirmation tone. 5. Hang up..

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    Night answer (central bell/una pickup) 83 slt user guide night answer (central bell/una pickup) #192 or 78, #180 or 77 calls may be answered after the attendant leaves or when a central bell is ringing. Normally this feature is activated for incoming calls during the night answering period. There ar...

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    Page queue 84 slt user guide page queue 7060 →7069 you may place calls on a special type of hold (call park) by using the page queue dial number, and then either pick the call up at a different station or page someone else to pick up the call. The held party can hears any one of the following: music...

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    Paging 85 slt user guide public address paging:public address 7074 →7079 when a public address system is connected to the coral, voice paging may be accomplished via a system station. Use the form below to write in locations or areas and their associated access codes. To voice page: 1. Lift handset....

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    Paging 86 slt user guide voice (to single keyset) paging: voice (to single keyset) hookflash 6, #191 or #3 you can voice page an idle or busy keyset (flexset, dkt, t207m or t208m). To voice page (from idle): 1. Lift handset. 2. Dial voice page feature code #191 followed by the keyset dial number. Or...

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    Paging 87 slt user guide zone (to keyset group) paging:zone (to keyset group) 7300 →7309 you can page a preprogrammed group of keysets (flexset, dkt, t207m or t208m) within a zone, area or dispersed within your company. Use the form on this page to write in the various paging zones or areas in your ...

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    Park 88 slt user guide park #183 or 79 or #7 allows you to put a call on hold at one station, and pick it up at another station. The party put on park can hear one of the following: music, reorder tone, busy tone or no sound at all as defined system-wide. To park a call: 1. Hookflash. 2. Dial park f...

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    Passcode 89 slt user guide passcode #179 you can define a private unique passcode for your station set. The passcode (cos defined) allows you to operate phone lock, executive privilege, auto set relocate, freedom (irss), or cos switchover. The passcode can easily be changed. Defining a passcode for ...

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    Phone dial lock 90 slt user guide phone dial lock #148 you can lock your telephone in order to prohibit unauthorized persons from dialing from your station; however, you can still answer incoming calls. After locking your telephone, you must unlock it in order to use it again. To lock your telephone...

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    Pickup: group, directed 91 slt user guide pickup: group, directed #181 or 76, #180 or 77 you may answer other ringing system stations either by using a group pickup or directed pickup code. Group pickup allows you to pick up any telephone that rings within your pre-programmed pickup group, by dialin...

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    Receiving calls / answering calls 92 slt user guide receiving calls / answering calls you can distinguish between internal and external calls by their ringing cadences. (see your system manager). When your telephone rings: 1. Answer the incoming call. (see your telephone user guide, supplied by the ...

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    Relay (accessory) 93 slt user guide relay (accessory) 7086 → 7091 you can switch a relay on or off in order to activate certain external devices, such as an external alarm, or electric locks. These devices are installed by your organization. Use the form below to write down the types of external dev...

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    Reminder 94 slt user guide reminder #172 you can program your telephone to ring at a designated time. If you do not answer, your telephone rings three more times, at one minute intervals, before the feature cancels. More than one reminder time can be entered by repeating the procedure for each time....

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    Reminder 95 slt user guide reminder to cancel a reminder time: 1. Lift handset. 2. Dial reminder feature code #172. 3. Listen for dial tone. 4. Dial cancellation code 8. 5. Listen for the confirmation tone. 6. Hang up. # note: reminder times must be cancelled one at a time. If you have more than one...

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    Room status 96 slt user guide room status 7026 →7041 you may turn on or off any one or more, of 16 room status choices for your station. Use the form on the next page to list the various room statuses and related access codes available with your phone. # note: this feature is applicable for hotel/mo...

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    Room status 97 slt user guide room status room status numbers and access codes room status # access code name 0 7026 1 7027 2 7028 3 7029 4 7030 5 7031 6 7032 7 7033 8 7034 9 7035 10 7036 11 7037 12 7038 13 7039 14 7040 15 7041.

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    Saved number/repeat number 98 slt user guide saved number/repeat number #196 or #9 an external number that you have dialed can be stored in memory and called later. A number can be saved • during a conversation • when you hear a busy tone • when the dialed number is not answered. To save a number: 1...

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    Second party’s speaker status 99 slt user guide second party’s speaker status this feature alerts you when the loudspeaker of the keyset (flexset, dkt, t207m or t208m) party you are conversing with is activated for handsfree or group conversation. Your conversation is heard by all those present in t...

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    Security line 100 slt user guide security line #17700 this feature ensures that another station may not break-into your call. When security is applied, call waiting tones and break-in from other stations are blocked. When security is on, a caller who tries to break into your station receives a reord...

  • Page 106

    Series call 101 slt user guide series call hookflash #195 the system allows you to mark a call before you transfer to a third party. This causes the call to return to you after the third party hangs up. A series call can be marked only while engaged in a conversation. To mark a call as a series call...

  • Page 107

    Silent monitor 102 slt user guide silent monitor this feature enables an authorized (cos and authorization) user to monitor and/or record (may require additional hardware) any system port, station, trunk, etc. (except data and conference) in any state, without audio warning to the monitored party. T...

  • Page 108

    Silent monitor 103 slt user guide 1-way (splitting) silent monitor: 1-way (splitting) #1448 the 1-way (split) silent monitor feature allows monitoring each party of the 2-way conversation separately. Only one of the conversing parties can be heard at a time. The feature can be activated from idle on...

  • Page 109

    Silent monitor 104 slt user guide 2-way (both) silent monitor: 2-way (both) hookflash 9, #1981 this feature allows an authorized user, while monitoring a selected port, to hear both parties of the 2-way conversation. The 2-way silent monitor can be activated while attempting to call a busy or not an...

  • Page 110

    Speed dialing 105 slt user guide programming private libraries speed dialing: programming private libraries #193 you may program your telephone with your own private speed dial directory. Each entry is called a private library number. The private library can be programmed with an external or interna...

  • Page 111

    Speed dialing 106 slt user guide programming private libraries speed dialing programming private libraries to program or change a coral private library speed dial number: 1. Lift handset. 2. Dial private speed dial feature code #193. 3. Listen for dial tone. 4. Dial the required private library numb...

  • Page 112

    Speed dialing 107 slt user guide programming private libraries speed dialing programming private libraries 7. Hang up. 8. The private library is now empty and may be reprogrammed when necessary. The following table defines the special codes which may be used when you have a touch-tone dialing (dtmf)...

  • Page 113

    Speed dialing 108 slt user guide using private and public libraries speed dialing:using private and public libraries speed dialing using a private library or system public library number is basically the same, therefore the process is described generally for both dialing systems. If public speed dia...

  • Page 114

    Stop dial 109 slt user guide stop dial # stop dial accelerates sending your call to an external destination or network number. This feature enables you to notify the system that dialing out on trunks has been completed. You can send a signal to the system indicating the end of a stream of dialed dig...

  • Page 115

    Transfer 110 slt user guide transfer hookflash you can transfer both internal and external calls to other users within your system. A call can be screened or unscreened. • screened transfer (consultation transfer): you may announce the call before transferring. • unscreened transfer (direct transfer...

  • Page 116

    Waiting calls — receiving 111 slt user guide waiting calls — receiving a waiting call tone heard during a conversation indicates that an additional call is waiting for you to answer. When you hear this tone you can do one of the following: • continue with your current call and ignore the waiting cal...

  • Page 117

    Wakeup 112 slt user guide wakeup #173 you can program your telephone to call you at a designated time. If you do not answer, you are called three more times, at one minute intervals, before the feature cancels. In some systems, if you do not answer by the third ring, the wakeup call is routed to the...

  • Page 118

    Wakeup 113 slt user guide wakeup to cancel a wakeup request: 1. Lift handset. 2. Dial wakeup feature code #173. 3. Listen for dial tone. 4. Dial cancellation code 8. 5. Listen for the confirmation tone. 6. Hang up. # note: wakeup request times must be cancelled one at a time. If you have more than o...

  • Page 119

    Whisper page 114 slt user guide activation whisper page: activation #1744 this feature allows an authorized user to break into an ongoing call, without actually interfering, by whispering to one of the conversing parties. Whisper tone, in and out, is heard by the side whispered to. The second party ...

  • Page 120

    Whisper page 115 slt user guide receiving whisper page: receiving this feature allows a user engaged in a conversation to receive a message whispered by another station. The user engaged in the conversation continues to hears the second conversing party and hears the whisperer in lowered volume as w...

  • Page 121

    Whisper page 116 slt user guide receiving, turning on/off whisper page: receiving, turning on/off #1745 this feature allows you to block your telephone from receiving any whisper pages. Dnd whisper page can be turned on or off according to individual station needs. To block your telephone from recei...

  • Page 122

    A-1 slt user guide appendix a - glossary access code number a series of digits, which must be dialed to gain access to an outside line or a coral feature. Central office (co) area switching facility serving customers in a defined geographical location. Class of service (cos) a class-of-service (cos)...

  • Page 123

    Appendix a - glossary (cont.) a-2 slt user guide hookflash hookswitch flash flash hookswitch flash key transfer key the flashing procedure is a rapid press on the hookswitch. While engaged in a call you can initiate a feature by flashing the hookswitch. Flashing provides the distinctive dial tone, w...

  • Page 124

    Appendix a - glossary (cont.) a-3 slt user guide power-fail (option) during a power failure your telephone may be routed directly to one of the co lines. In this case the telephone will allow only dialing out and receiving calls; system functions will not be available. When power is returned the spe...

  • Page 125

    Appendix a - glossary (cont.) a-4 slt user guide verified forced account code (vfac) a feature that forces the station user to dial a secret authorization account code before accessing an outside line. Before dialing is allowed, vfac verifies the presence of the account code in the system. If the co...

  • Page 126

    Appendix b - tones b-1 slt user guide appendix b - tones while using the coral communication system, many different tones are heard. These tones may vary for different locations as each system is customized during installation. Therefore, the sound of the tones are not described; instead, their gene...

  • Page 127

    Appendix b - tones b-2 slt user guide outside dial tone when connected to an external (trunk) line. Reorder tone a tone heard when you try to access a denied feature or when you misdial, etc., or: • you have stayed off-hook too long before dialing. On-hook and start again, or: • the station you have...

  • Page 128

    Appendix c - dial tone pad - feature codes c-1 slt user guide 1 4 7 * 2 5 8 0 3 6 9 # stop dial call park call hold forward all message forward busy n/a save number /redial privacy voice page redial last number appendix c - dial tone pad - feature codes except for “redial last number” all of these f...

  • Page 129

    S lt ( s i n g l e l i n e te l e p h o n e ) u s e r g u i d e 6th edition 2007 ( c o r a l i p x a n d c o r a l f l e x i c o m ) international headquarters tadiran telecom ltd. 18 hasivim street p.O.Box 7607 petach tikva 49170 israel tel. +972-3-9262000, fax. +972-3-9262310 visit us at our websi...