TANDBERG MOVI 4.0 - ADMINISTRATOR GUIDE 10-2010 Administrator's Manual - page 10
Deploying and upgrading Movi
TANDBERG Movi Administrator guide
Page 10 of 23
New deployment
For new deployments of Movi, TANDBERG recommends that you use your own deployment tools.
To distribute to end users, you can send a customized email message from TMS:
1. Go to Systems > Provisioning > Directory.
2. In the Workspace pane, click Send Account Info.
3. In the dialog that opens, click Configure email settings.
4. Verify that SMTP host, username, and password have been added correctly, or add them yourself.
5. Choose a suitable subject for the email notification.
6. By default, this email message will contain login credentials for Movi and E20. If you want users do
download and install Movi themselves, you can add the download link to the same message.
Upgrading
Windows users can be notified that a new version is available with a download link from their client to the
new version. Two provisioning configurations in TMS control this process. Go to Systems > Provisioning >
Directory to specify:
Software URL, whichsets the address of the new client download link. An HTTP or an HTTPS URL
may be used.
Software Version, which is the exact version number of the new Movi client; the version that the users
will have once they have upgraded. The version number is indicated in the release notes. (For Movi 4.0
the version number is 4.0.1.8289.) To see the complete version number for an already-installed version
of Movi on Windows:
•
Right-click the .exe file icon and select Properties from the menu.
•
Open the Version tab.
Once a user successfully signs in and receives the Provisioning configurations, Movi will check whether its
current version number is lower than the version number indicated by the provisioned Software Version
configuration. If the provisioned version number is higher, the user will receive a notification linking to the
address set in Software URL.
Uninstalling
Uninstalling the client will remove all client-related files and folders including registry files and logs.
Note: TANDBERG recommends backing up information files, such as registry files and logs, prior to
uninstalling.
File locations
Contact information
Contacts and recent call information are saved per Movi login name on Windows, and per system login
name on Mac OS X.
Movi stores the contact list and the recent calls information at:
Windows: %APPDATA%\TANDBERG\Movi\2.0\
Mac OS X: ~\Library\Application Support\Movi
Logs
Movi creates configurable logs that can be used for debugging. By default, Movi logs little information. Logs
are stored on the client at:
Windows: “
default), and can be found at: