TaoTronics TT-HS005 User Manual - page 25
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2) Why is the camera's network connection unreliable?
The network cable may not be properly connected. To determine
whether the cable is working, you can PING the address of a known
device on the network. If the cable is properly connected and your
network connection is working, you should be able to receive a
stable network connection (bytes = 32 time = 2 ms).
Also make sure all devices are connected and powered on
normally, in case the camera uses network devices such as hubs or
switches for network connection.
3) Why is the remotely configured camera shown as offline?
This may be caused by the firewall protection on your router (such
as MAC address filtering or IP address binding). You will need to
check your network firewall and make some configuration changes
to your local LAN to access external network cameras. For more
information, refer to the relevant sections on wireless connection.
Make sure the STATE1 (wireless status indicator) or STATE2 (wired
status indicator) blink green lights 3 times every 3 seconds.
You can also check the default router setting. Make sure the router's
DHCP server is enabled. If you are using a multi-level router, connect
through the WAN port. Finally, try restarting the camera, or restoring to
factory settings.
4) Why do the images show some vertical white lines?
There may be a CMOS sensor being exposed to strong light (such as
direct exposure to sunlight or halogen light) and a result of
overloading. The CMOS sensor is located on the rear of the lens to
monitor the optical signal and convert it to a digital format. If the
CMOS sensor is put under bright light for a long time, the network
camera should not be transferred to a dark area immediately to
avoid damage to CMOS sensors.
5) Why are the camera images blurred?
If the camera is working in a dark environment, the video image may
seem blurred. It may also be caused by poor focus; please place the
camera within a 3 meter range of the object and adjust the lens
angle slowly until obtaining the clearest image. Another solution is to
use a computer in a browser to view the 640 x 360 image (on the
computer, in fact, the image has been enlarged 640 x 360).