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Thecus N299 User Manual

Other manuals for N299: User Manual, User Manual
Manual is about: IP Storage Server

Summary of N299

  • Page 1

    Thecus n299 user’s manual.

  • Page 2: About This Manual

    2 copyright and trademark notice thecus and other names of thecus products are registered trademarks of thecus technology corp. Microsoft, windows, and the windows logo are registered trademarks of microsoft corporation. Apple, itunes and apple os x are registered trademarks of apple computers, inc....

  • Page 3: Safety Warnings

    3 safety warnings for your safety, please read and follow the following safety warnings: read this manual thoroughly before attempting to set up your n299. Your n299 is a complicated electronic device. Do not attempt to repair it under any circumstances. In the case of malfunction, turn off the powe...

  • Page 4: Table of Contents

    4 table of contents copyright and trademark notice ................................................... 2 about this manual ......................................................................... 2 limited warranty........................................................................... 2 safety ...

  • Page 5

    5 folder management ............................................................................ 26 adding folders .......................................................................................... 27 editing folders ..............................................................................

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    6 using webdisk ....................................................................................61 using itunes® server ..........................................................................62 adding music files .............................................................................. 6...

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    7 data security..................................................................................... 87 raid levels.........................................................................................87 raid 0..........................................................................................

  • Page 8: Chapter 1: Introduction

    8 chapter 1: introduction overview thank you for choosing the thecus n299 ip storage server. The thecus n299 is an easy-to-use storage server that allows a dedicated approach to storing and distributing data on a network. Data reliability is ensured with raid features that provide data security and ...

  • Page 9: Package Contents

    9 backup server don’t leave precious data to chance. With advanced backup capabilities, you can easily upload mission critical files to the n299, and even automate your backup tasks for true peace-of-mind. To find out how to backup your files with the n299, refer to chapter 5: using the n299 > file ...

  • Page 10: Front Panel

    Front panel the n299’s front panel displays the unit’s array of status leds, and is also where you’ll find the power button and usb port. See the table below for a detailed explanation of each: item description power led • solid blue: n299 is powered on system status led • blinking orange: system is...

  • Page 11: Rear Panel

    O blinking red (5 seconds): usb device connection failure • data transfer o blinking blue: active data transfer o blinking red: usb device read/write error usb port • usb 2.0 port for usb storage expansion. Power button • power on/off n299 rear panel the rear panel of the n299 houses the usb and eth...

  • Page 12: Chapter 2: Getting Started

    Chapter 2: getting started overview your n299 is designed for complete ease-of-use. To help you get started, the following chapter will help you get your n299 up and running in no time. Please read it carefully to prevent damaging your unit during installation. Before you begin before you begin, be ...

  • Page 13: Cable Connections

    Cable connections make the following connections on the thecus n299 and then power up the unit: 1. Connect an ethernet cable from your network to the wan port on the back panel of the n299. 2. Connect the provided power cord into the universal power socket on the back panel. Plug the other end of th...

  • Page 14

    B. Login login into n299 with administrator’s account and password. C. Network setting name your n299 system and configure the network ip address. You can choose either fixed ip or dhcp. 14.

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    D. Change admin password e. Start browser access the current n299 administrator web user interface pressing the “start browser” button. 15.

  • Page 16

    F. Raid and fw installation please config the raid first then carry on with fw installation to complete setup procedure. The thecus setup wizard is designed for installation on systems running windows xp/2000 or mac osx or later. Users with other operating systems will need to install the thecus set...

  • Page 17: First Time Setup

    First time setup once the hardware is installed, physically connected to your network, and powered on, you can now configure the thecus n299 so that it is accessible to your network users. Follow the steps below for initial software setup. Step 1: initial login make sure your network is connected to...

  • Page 18

    2. Set host name and specify the domain name. 3. Enable dhcp for setting the ip automatically or disable dhcp to enter your own ip settings. 4. Repeat steps 2 and 3 for the lan item under the network menu to configure the lan port. 5. In the network menu, choose the service item and the service supp...

  • Page 19

    3. Press the apply button for each user and they will be added to the user list. 4. From the accounts menu, choose groups item and the local group configuration screen appears. Click add to add a new group. 5. Enter a group name in the group name box and click apply to add the group to the group lis...

  • Page 20: Overview

    Chapter 3: system configuration overview the n299 provides an easily accessible web management interface. With it, you can configure and monitor the n299 anywhere on the network. Web administration interface make sure your network is connected to the internet. To access the n299 login page: 1. Type ...

  • Page 21: Language Selection

    Clicking on any of these items will display the dropdown menu selections for each group. In the following sections, you will find detailed explanations of each function, and how to configure your n299. Language selection the n299 supports multiple languages. On the menu bar, click language and the c...

  • Page 22: Status Menu

    Status menu the status menu on the menu bar allows you to see various aspects of the n299. From here, you can discover the status of the n299, and even find out other details like firmware version and up time. Product information once you login, you will first see the basic product information scree...

  • Page 23

    System information from status menu, choose the info item, and the system information screen appears. You can change the system information that appears on upnp devices screens (i.E. Network neighborhood) on windows-based systems by entering the new information here and pressing apply to confirm. Sy...

  • Page 24: Storage Management

    Storage management the storage menu displays the status of storage devices installed or connected to the n299, including disk and raid information. Disk information from the storage menu, choose the disks item and the disk information screen appears. From here, you can see various items about instal...

  • Page 25

    Raid configuration on the raid information screen, press the config button to go to the raid configuration screen. In addition to raid disk information and status, this screen lets you make raid configuration settings. For more information on raid, see appendix c: raid basics . Raid level you can se...

  • Page 26

    Creating a raid to create a raid volume, follow the steps below: 1. On the raid configuration screen, set the raid storage space as jbod, raid 0, or raid 1 — see appendix c: raid basics for a detailed description of each. 2. Tick the checkboxes of the hard disks you wish to use to create a raid. 3. ...

  • Page 27

    Adding folders on the folder screen, press the add button and the add folder screen appears. This screen allows you to add a folder. After entering the information, press apply to create new folder. Press back to return to the folder screen. Add folder item description folder name enter the name of ...

  • Page 28

    Folder access control list (acl) on the folder screen, press the acl button, and the folder access control list (folder acl) screen appears. This screen allows you to configure access to the specific folder for users and groups. Use the read only, writable, deny access, or unset radio buttons to con...

  • Page 29: Network Management

    Network management use the network menu to make network configuration settings as well as service support settings. Wan configuration from the network menu, choose wan, and the wan configuration screen appears. This screen displays the network parameters of the wan connection. You may change any of ...

  • Page 30

    Lan configuration the n299 supports a second ethernet port for higher service availability. To configure these ports, choose lan from the network menu, and the lan configuration screen appears. Press apply to save your changes. Lan configuration item description mac address displays the mac address ...

  • Page 31

    Wlan configuration when a compatible wireless usb dongle is installed on the n299, the n299 will become an access point, and the network dropdown menu will contain a wlan menu item. From the network menu, choose wlan, and the wlan configuration screen appears. This screen displays the wireless netwo...

  • Page 32

    4 france 2 spain 13 europe (etsi) 14 japan 11 n. America users should obey the international rf regulatory rules as they set up the wireless rf channel on the n299. The rf operating channels for different regions have been specified as following. Thecus has no responsibility for users attempting to ...

  • Page 33

    Apple network setup from the network menu, choose the apple network item, and the apple network configuration screen appears. This screen displays the configuration items for the apple filing protocol. You can change any of these items and press apply to confirm your settings. A description of each ...

  • Page 34: User and Group Management

    User and group management the n299 has built-in user database that allows administrators to manage user access using different group policies. From the accounts menu, you can create, modify, and delete users, and assign them to groups that you designate. Local user configuration from the accounts me...

  • Page 35

    Modifying users 1. Select an existing user from the local user configuration screen. 2. Click on the modify button, and local user setting screen appears. 3. From here, you can enter a new password and re-enter to confirm, or use the or >> buttons to have this user join or leave a group. Click the a...

  • Page 36

    Adding groups 1. On the local group configuration screen, click on the add button. 2. The add new local group screen appears. 3. Enter a group name, and select users to be in this group from the users list by adding them to the members list using the button. 4. Click the apply button to save your ch...

  • Page 37: System Management

    System management the system menu gives you a wealth of settings that you can use to configure your n299’s system administration functions. You can set up system notifications, view system logs, and even upgrade firmware from this menu. System notifications from the system menu, choose the notificat...

  • Page 39

    System configuration download/upload item description download save and export the current system configuration. Browse click to browse the folder of your pc to locate the configuration files. Upload import a saved configuration file to overwrite current system configuration. Backing up your system ...

  • Page 40

    Change administrator password from the system menu, choose the administrator password item and the change administrator password screen appears. Enter a new password in the new password box and confirm your new password in the confirm password box. Press apply to confirm password changes. See the fo...

  • Page 41: Overview

    Chapter 4: additional feature setup overview with a bevy of additional features and services, the n299 is so much more than a mere external hard disk. The sections below show you how you can utilize your n299 to serve files, music, movies, pictures, and more. Ftp server n299 can act as a ftp server,...

  • Page 42: Itunes® Server

    Itunes® server with the built-in itunes server capability, the n299 enables digital music to be shared and played anywhere on the network! From the network menu, choose the itunes item, and the itunes configuration screen appears. You may enable or disable the itunes service from here. Once enabled,...

  • Page 43

    43 media manager settings item description media server enable or disable the media server service. Click shared media folders select the folder(s) that contains media files to be shared. By default, these include: • photos • video • music • usbcopy • usbhdd • usdcam enabled on with this setting, yo...

  • Page 44: Download Manager

    Download manager with the built-in download manager, you can have the n299 download http, ftp, and bt files without having full pc powered on. What’s more, you can even schedule your downloads for off-peak hours, ensuring efficient use of bandwidth. Download tasks item description click to start the...

  • Page 45

    3. Next, select the destination folder from the destination folder dropdown. This is where the download will reside. 4. Select the maximum download bandwidth from the max. Download bandwidth dropdown. 5. Press apply to add the task. 45.

  • Page 46

    6. Once added, your download will appear in the list of download tasks. To start the download, simply click the start icon ( ) and the download will begin. 7. The following prompt will be shown when the download begins: 8. The download status will continually update in the download tasks window. To ...

  • Page 47

    2. In the ftp task window, start by inputting the target url in the ftp file box. This is the link to the download you want to queue. 3. Next, select the destination folder from the destination folder dropdown. This is where the download will reside. 4. The next step depends if you are using an anon...

  • Page 48

    If you are required to login with a user name and password, set anonymous ftp to disable and input your user name and password into the appropriate fields. 5. Select the maximum download bandwidth from the max. Download bandwidth dropdown. 6. Press apply to add the task. 7. Once added, your download...

  • Page 49

    8. The following prompt will be shown when the download begins: 9. The download status will continually update in the download tasks window. To pause the download, click the pause icon ( ). Adding a bt task to add a new bt task to the download manager, follow these steps: 1. Using the task type drop...

  • Page 50

    3. Next, select the destination folder from the destination folder dropdown. This is where the download will reside. 4. Next, you can designate the sharing time after completion by selecting the number of hours from the dropdown. 5. Next, you can select the maximum and minimum number of peers from s...

  • Page 51

    7. Press apply to add the task. 8. Once added, your download will appear in the list of download tasks. To start the download, simply click the start icon ( ) and the download will begin. 9. The following prompt will be shown when the download begins: 10. The download status will continually update ...

  • Page 52

    Deleting tasks to delete a task, simply follow the steps below: 1. Click the delete icon ( ) beside the task that you wish to delete. The delete task dialogue box will appear. 2. Select delete task only if you wish to remove only the torrent file and all transient files, leaving the unfinished downl...

  • Page 53: Printer Server

    2. To schedule a daily download period, select daily and select a start time and end time. To schedule a weekly download period, select weekly and select a start day/time and end time/day. 3. Click apply to save your changes. Note if the download scheduler is enabled, all download tasks designated s...

  • Page 54

    6. Select “connect to a printer on the internet or on a home or office network”, and enter “ http://n299_ip_address:631/printers/usb- printer ” into the url field. 7. Your windows system will ask you to install drivers for your printer. Select correct driver for your printer. 8. Your windows system ...

  • Page 55

    4. Select the printer that i want isn’t listed. You can press the printer that i want isn’t listed to go into next page without waiting for searching for available printers to finish. 5. Click select a shared printer by name. Type http://:631/printers/usb-printer in the box, where is the ip address ...

  • Page 56: Ip Cam Surveillance

    If your printer model is not listed, please contact your printer manufacturer for help. 7. Windows will attempt to connect to the printer. 8. You can choose to set this printer as the default printer by checking the set as the default printer box. Click next to continue. 9. Done! Click finish. Ip ca...

  • Page 57

    Ip cam surveillance information screen appears. The ip cam screen provides information and allows you to configure the simple surveillance server. Ip camera item description location specify the location where the ip cam located. Url input the url address to capture the image. Interval designates th...

  • Page 58

    Url: this is where the url for your ip cam is entered. Every ip cam has a url that is provided which links to a landing page for all captured images. In this example, the vivotek pt7237 uses the following url: http://172.16.66.95/cgi-bin/video.Jpg please refer to your ip cam manual for the appropria...

  • Page 59

    Frequency: here, you can set the frequence of the schedule to either daily or weekly. When set to daily, images will be captured every day at the designated time. When set to weekly, you can have the ip camera capture images at certain days of the week (i.E monday to friday). Start time: choose the ...

  • Page 60

    Step 3: browse captured images once the capture schedule has been set, you can browse the captured images on the n299. The easiest way to do this is to simply open the folder you previously designated as the capture directory and view your captured pictures using your favorite photo viewing software...

  • Page 61: Chapter 5: Using The N299

    Chapter 5: using the n299 overview once the n299 is setup and operating, users on the network may manage all varieties of digital music, photos, or files by simply using their web browsers. To manage your personal files or access public files on the n299, just enter its ip address into your browser,...

  • Page 62: Using Itunes® Server

    Modified date date file was last modified change password click to change your password logout click to logout of webdisk up click to go up one directory level new folder click to create a new folder new file (upload) click to upload a new file to this folder delete selected items click to delete al...

  • Page 63: Using Photo Gallery

    Using photo gallery using the photo gallery, users can view and share photos, and even create their own albums right on the n299. To manage your photo gallery or see other photo albums, click on the photos icon from the left panel. You will see your own photo gallery and all public photo albums on t...

  • Page 64

    64 2. The owner of the album can enter an album password to protect the album, so that only people with the correct password can view the album. Uploading pictures to albums uploading pictures to albums using the web user interface is easy: 1. When the album is created, click the album icon to enter...

  • Page 65

    3. Windows xp will ask whether you want to run or save this file. Click run. 4. Once the wizard is installed, use the windows file manager to browse the folder that contains the picture you want to publish. On the left pane, there will be an icon labeled “publish this folder to the web”. 5. Click on...

  • Page 66

    6. Select the pictures you want to publish to the photo web server by placing a check mark on the top left hand corner of the picture. Click next. 7. Your pc will start to connect to the photo web server. 8. Select n299 photo gallery wizard to publish your pictures to the n299. 9. Login into the n29...

  • Page 67

    11. Select the album you want to upload your pictures to. 12. Confirm the target album. 13. Windows will show you that the picture upload is in progress. 14. When the upload is finished, the wizard will ask you whether if you want to go to the website. Click finish to go to your photo web server. 67.

  • Page 68

    15. Click on the user’s icon to go to that user’s album. 68 16. You will see the user’s album list. Click on myalbum. 17. Finished! You will see the pictures just selected in the album..

  • Page 69

    Exif information while viewing pictures, you can also have the n299 display the exif information for each photo. Slide shows slide shows are a great way to enjoy pictures stored on your n299. You can click on the start slide show icon on the top right hand corner to start the slide show. 69 to stop ...

  • Page 70: File Backup

    File backup there are a number of ways to back up your data to your n299. Nsync you can backup a share folder to another n299 (nsync target) or any ftp server for safe keeping as long as you have appropriate access right on that target. When using nsync between two n299s, you have the option to tran...

  • Page 71

    Adding an nsync task from the nsync information screen, click add to display the add nsync task screen. Add nsync task item description task name the name of your nsync task. Manufacturer select whether the target is a thecus product (e.G. N299) or ftp server. Target server ip address the ip address...

  • Page 72

    1. On the nsync window, select the nsync task you would like to delete by checking its checkbox. 2. Click delete to remove the selected nsync task. Setting up an nsync target on an nsync device on the nsync target server, the administrator of that server has to set up a user account with a folder na...

  • Page 73

    Thecus backup utility the thecus backup utility is on your installation cd. When you click on the cd, the backup utility will be installed under program groups > thecus > thecus backup utility. If it is not installed, you can copy the file (thecus backup utility.Exe) to a convenient location on your...

  • Page 74

    3. To check the log for that task, click on the log icon for that task. Thecus backup utility also supports mac os x. Just copy the thecus backup utility.Dmg to your mac os x machine and double click to execute it. Note windows xp data backup if you use windows xp professional, you can also use the ...

  • Page 75: One-Button Usb Copy

    75 3. Select which option you want to back up. 4. Click next and in the backup type, destination, and name page, specify a 5. Find and select the drive that specifies your n299 as your backup 6. Click next to display the wizard’s final page and click finish to start apple os x backup utilities ackup...

  • Page 76: Chapter 6: Tips And Tricks

    Chapter 6: tips and tricks mapping a client pc to the n299 you can map share folders on the n299 so that you can access them as if they were drives on your computer. You can connect to the shared network folders on the n299 as follows: windows 1. Go to the my computer folder in windows. 2. In the me...

  • Page 77

    7. Click ok. The share folder appears as the drive you assigned. You can now access this folder as though it were a drive on your computer. Apple os x on an apple computer, you can connect to shared computers and servers using a network address. 1. Choose go > connect to server… 2. Enter the network...

  • Page 78: Usb Storage Expansion

    3. When mac os x is trying to connect n299, it will ask for a user name and password which has access to the folder. 4. When mac os x has connected to the n299 successfully, an icon representing the folder will appear on the mac os x desktop. You can access the folder by double clicking on the icon....

  • Page 79: Remote Administration

    Replacing a hard drive to replace a hard disk drive in the n299: 1. Remove two screws located on the back of the unit using a philips screwdriver. 2. Unscrew four mounting screws. 3. Lift up the hard disk tray by pulling up the top panel of the n299. 4. Remove the damaged hard drive. 5. Carefully in...

  • Page 80

    80 2. Click on the sign up now link. 3. Check the check boxes, select a user name (i.E.: n299), enter your email address (i.E.: xxx@example.Com), check enable wildcard, and create a password (i.E.: xxxx). 4. Wait for an email from www.Dyndns.Org. 5. Open the email and click on the link to activate y...

  • Page 81: N299 Won'T Turn On

    81 chapter 7: troubleshooting guide n299 won't turn on in the event that the n299 won’t turn on, check to see that the power cable is correctly plugged in to the n299. Also check to see if the electrical outlet is functioning. Resetting nas ip address and admin password if you’ve forgotten the admin...

  • Page 82: N299 Chassis Feels Hot

    2. The mapped network drive could not be created because the following error has occurred: multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again. To chec...

  • Page 83

    83 simple problem diagnosis procedure this procedure is meant to provide a simple and quick way to identify which part of the n299 has failed. 1. Don’t insert a hard disk into the n299. Attach the power cord and then reset the ip address and admin password to the default settings by doing the follow...

  • Page 84: Hardware Specifications

    84 appendix a: product specifications hardware specifications core processors / memory processor storlink sl3516 32-bit soc sata controller integrated into processor nor flash 16mb memory 128mb network interfaces wan 1 x 10/100/1000 mbps ethernet port lan 1 x 10/100/1000 mbps ethernet port wireless ...

  • Page 85

    85 fan thermally-controlled system fan multimedia support media server supports upnp av streaming protocol itunes server supported file types: aac, mp3, wav photo web server supported file types: gif, jpg (jpeg), bmp, png supports exif display supports slide show simple surveillance server supports ...

  • Page 86: Appendix B: Customer Support

    Appendix b: customer support if your n299 is not working properly, we encourage you to check out chapter 7: troubleshooting guide , located in this manual. You can also try to ensure that you are using the latest firmware version for your n299. Thecus is committed to providing free firmware upgrades...

  • Page 87: Appendix C: Raid Basics

    87 appendix c: raid basics overview a redundant array of independent disks (raid) is an array of several hard disks that provide data security and high performance. A raid system accesses several hard disks simultaneously, which improves i/o performance over a single hard disk. Data security is enha...

  • Page 88: Stripe Size

    88 raid 1 raid 1 mirrors all data from one hard disk drive to a second one hard disk drive, thus providing complete data redundancy. However, the cost of data storage capacity is doubled. This is excellent for complete data security. Jbod although a concatenation of disks (also called jbod, or "just...

  • Page 89: Overview

    89 appendix d: licensing information overview this product included copyrighted third-party software licensed under the terms of gnu general public license. Please see the gnu general public license for extra terms and conditions of this license. Source code availability thecus technology corp. Has ...

  • Page 90: Cgic License Terms

    90 cgic license terms basic license cgic, copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 by thomas boutell and boutell.Com, inc. Permission is granted to use cgic in any application, commercial or noncommercial, at no cost. However, this copyright paragraph must appear on a "credits"...

  • Page 91

    91 also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems ...

  • Page 92

    92 c) if the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, sayi...

  • Page 93

    93 operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as di...

  • Page 94

    94 this section is intended to make thoroughly clear what is believed to be a consequence of the rest of this license. 8. If the distribution and/or use of the program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the prog...