Variquest Awards Maker 400 User Manual - page 17
VariQuest™ Awards Maker 400
11
C. Only the Power LED Blinks
D. Miscellaneous
•
The VariQuest™ Design Center Software shows “Printer Time Out”:
1. Check if the USB cable is connected securely to one of the USB ports on the Design Center or PC and
to the connector on the printer at the other end.
2. Check if the printer power is turned on.
•
If the power cord is connected, the power switch is at position “
l
” and the power LED is still not illuminated,
contact your Dealer or Varitronics Technical Support.
•
If data has been sent but there is no output from the printer, check the Output Device Selection Screen to be
sure that Awards Maker has been selected.
•
Vertical streaks in the printout usually indicate a dirty or faulty print head. Clean the print head first as shown
on page 12. If they still persist, call your Dealer or Varitronics Technical Support.
•
Poor printout quality (streaks):
-
The ribbon may not be an approved VariQuest™ Awards Maker 400 ribbon.
-
The sticker media may not be approved VariQuest™ Awards Maker 400 sticker media.
-
Adjust the print density in the VariQuest™ Design Center Software.
-
See “9. Cleaning the Print Head” on page 12 for information about cleaning the print head.
Recovery
To continue your print jobs after the error conditions have been corrected, press the Feed button or restart the
printer by turning the power off and on. Make sure that the LED is not blinking and resend your files by going into
the VariQuest™ Design Center Software and reprinting the job(s).
Power LED
Ready LED
ON
ON
OFF
ON
Possible Problems
Solutions
Memory full
Contact your Dealer or Varitronics
®
Technical Support for assistance.
Cutter failed or jammed
Contact your Dealer or Varitronics
®
Technical Support for assistance.
Hardware error
Contact your Dealer or Varitronics
®
Technical Support for assistance.